Australian Warranty Network

Has paid for itself 3 times over. Would definitely purchase again and recommend highly. Easy to claim. As long as you keep up to date with servicing every 6 months or 10000kms its a great product. I have been given a months grace for being late on a service also.

About the policy,Yes its great,just follow the step on how to make a claim, and its perfect. I just call the claim department one ( 1 ) time and its click approved same day,

I had to claim my car's mechanical issue, which was all fixed. The processing was very efficient, they were very professional and friendly. I would recommend their service to everyone.

I would highly recommend AWN to family and friends, they are very friendly People.
I had a few issues with the car I bought and these guys helped me out with it.

The ABS pump had to be replaced and was reported by a regular dealer for $ 3000. So when I consulted with this company, I was very kind and surprised to introduce an excellent mechanic using second parts.And above all, the reply is always very fast. . It is safe. Thank you.

The policy was brilliant value. I had 5 series BMW, it had issues with the EGR, Manifold and Small turbo. I’m sure you can appreciate the cost of repairing these items were quite expensive and around six times the cost of the warranty.
The claims process was relatively straight forward and friendly to deal with.
My only issue was with the diagnosis of the turbo. It was annoying and there needs to be a better process.
I had a fault light coming on for months and the approved mechanic couldn’t specifically diagnose the fault. So he said there was nothing wrong with car when there clearly was.
I took it to BMW for a diagnosis that I paid for and another approved mechanic who was top quality who diagnosed and repaired the turbo.

Yet Another issue rectified and had I not had this warranty I don’t know what I would have done. A very quick turnaround for approval of works being carried out yet again.

I found myself interstate with my vehicle and family in a car that needed urgent repairs. I made a claim on the warranty and within a few hours it was approved. The two phone calls I made were with friendly, professional and helpful people who more than adequately answered my queries. The whole process was seamless and stress free (much appreciated in this COVID-19 period). Based on this, my first experience with AWN, I could only highly recommend them to friends, family and others looking for this type of product.

I lodged a claim at 9am in the morning and by 10am I had a phone call to say it had been approved. Very friendly and efficient service that was very easy to navigate.
I have been with this company for about 6 months and would highly recommend.

The policy seemed good value and was easily set up with our caravan supplier. Our Stainless Steel Stove top developed a 40mm tear from the left rear corner. We lodged a claim which took a little while to resolve due to our own patience, as it wasn't urgent we waited until the most suitable time to suit us and the repairer. The time lag was no fault of AWN or the repairer, and once we were slotted in, everything went very smoothly. This was our first claim as we've only had the policy for about 10 months.

We had our fridge fail and called AWN support line they told us to take to Dan’s Caravan Repairs in Wangara WA who looked at it and made the report to AWN straight forward we have know installed a new fridge which is great and the wine & beer is cold.
Thank you for our second no fuss claim we did really appreciate your support and Daniel help. The value of policy is first class.

Again I found AWN to be flexible and reasonable. It's good to be able to speak to someone who listens and responds. Couldn't ask for quicker or easier service with an excellent outcome. Car approved and fixed in a day.

Several times my car has needed repairs that were covered under my extended AWN Warranty. I would send the info to AWN and instantly got a phone call from customer service and had a discussion and sorted everything out that i needed to do. Approval has always been very prompt and i am extremely impressed with AWN insurance and i am glad i took out the extra two years on my warranty.

Car needed a new turbo and they covered most of the cost so I was back on the road quickly. They were easy to deal with and easy to navigate their website.

I have only been with KaCare/AWN for just over 2 months now and have had a number of dealings with many different team members, all of which were accommodating and prompt with finding a quick resolutions. Another claim was approved and another problem resolved. Highly recommend this company.

Yes it was easy to set up, i have lodged a few claims and all have been resolved within 2weeks. I have been with this company for over 3years now.

Once again i was dealt with fast and efficiently. The over the phone service was very helpful and polite. Thank you AWN.
Approval for replacement of my starter motor approved the next day.

Had some issues with my car air conditioner, called AWN (they were delightful over the phone!) went to see my local mechanic, claim approved, parts ordered, mechanic called and booked a time to do work, dropped car off & mechanic dropped me to work, parts replaced, collected the keys DONE.... ITS SO EASY!

Really glad I got this warranty plan.

Thankyou again

First time i found insurance and people who listened your problem.You deserve to be major insurance company in the future.Thank you for keep my car running. Everything was very easy from start to the end.