Warranty claim was submitted by the mechanic. In less than a 5 days received a positive response. Initially I was a little sceptical about the insurer but I was wrong.

Within a few hours received a phone call about my claim. Super helpful and helped book in a repair within days. The repair was done the same day and very happy with the service.

Great value, affordable and very good service. The roadside assistance is the fastest I've experienced, never waiting more than 30min. Highly recommended. Two breakdowns under warranty and both reimbursements done through mechanic so no paperwork for me! Great

AWN is the best service provider I have been dealing with in the recent years. They work up to the highest standards, covering every detail of what they say they are offering and even more. The whole process to fix my Ford Mondeo was very easy and smooth with no hassle Very friendly customer service.

I recommend the AWN Mechanical breakdown. I bought a car with AWN warranty and I had unexpected problem. AWN cover all the cost to fix the issue and I saved much money. Thanks for your service.

my Rep was amazing and had a response within the hr with a PO also supplied to the mechanic. Amazing fast and easy service and repairs. Any questions answered and everything done for me just had to email the details

Highly recommend!
I purchased a used vehicle with a 5 year warranty through an authorised agent, totally satisfied with the level of service throughout this time.
Awn mechanical breakdown insurance helped me reduce the financial impact of unexpected repairs, All you have to do is make sure to keep up the required services.
If a mechanical breakdown occurred and is a covered component making a claim was stress free with prompt assistance.

When I have contacted staff via phone calls have found them very helpful friendly and polite. Have recommend the insurance company to family and friends. My rear windscreen wiper motor was not covered but the front was when I questioned this staff were helpful. They managed to have the rear windscreen wiper motor covered for me.

This is the 2nd time I have had a breakdown and used my warranty cover with AWN.
I am so happy with the service provided by AWN. It gives me piece of mind.
Both times it was only a matter of a phone call and the claim was sorted in a few hours between AWN and the mechanic.
AWN spoke directly with the mechanic and had my repairs underway that very same day on both occassions.
From the first phone call and pleasant manner of the staff to the swift approval of my claim so I could get my car back on the road asap I am extremely impressed .
I am so glad that I paid for the extra cover when I bought my car it has definitely saved me money and lots of stress.
I highly recommend AWN to anyone thinking twice... it's worth it !

Quick response in claiming mechanical breakdown i have claimed twice this year and absolutely mint.Can't complain and i am happy to get my car done in very earlest time frame

I have only just brought my car 2 months ago and my turbo went and I didn't have the money to fix it im so glad I had awn or I wouldn't have been able to get my car fixed as I had just spent all my savings on the car so very happy with the service I received fast claim was approved after 2 hours car got fixed the next week I feel my policy was great value for what I received in return thanks

Satisfied with outcome, warranty insurance is valuable despite converations I have had with experienced people in the automotive industry.
My warranty cover came with the vehicle when purchased, I was impressed by your preferred repairer, vehicle is running great. Thank you

Excellent service
Great staff who act promptly and do everything to help the customer
I claimed to replace a starter motor in my Pajero and within a short amount of time it was approved and I was reimbursed

Very friendly service quick response within 2 hours. I have a 5 year warranty with AWN which I purchased in October 2019 I’ve claimed twice without any issues extremely happy

I have used my mechanical breakdown warranty twice in the past 9 months and on both occasions the service was prompt and efficient. it was a seamless service between my mechanic and AWN resulting in being back on the road without too much delay

Having the breakdown insurance saved myself from a lot of stress during covid pandemic. When the car broke down I wasn't sure how to come up with the funds. Then remembered I had AWN Mechanical breakdown insurance. I took my car to one of their reputable mechanics. They diagnosed it and I returned a week later to get the repair done.
Thank you AWN

First of all I would like to say is that thanks for a great service, these guys were so easy to deal with when making a claim. I’ve had many vehicles over my time From other providers and not once did they help me when coming to getting stuff fixed . I was always out of my pocket and $$$$ spent every time. When I bought my Ranger I was sold extended warranty with my purchase thinking well that was a waste of money learning from my past when buying. But this experience was a totally different, I was treated with up most respect as a customer and was pointed to the right direction when needing car fix. When I started with AWN 18 months ago they were very simple to deal with I would highly recommend using.

I will certainly recommend this policy. My mercedes benz aircon compressor packed up few months after buying the vehicle and I was promptly referred to one of their agents who organised a replacement in no time. My only issue remain the compulsory 6 monthly service being a condition for the policy even when mercedes manufacturer recommends 12 monthly or 25,000km service interval. This to me is a bit of put off otherwise I am quite happy with the peace of mind knowing I am covered from any mechanical issue from my used German machine.

Hi I found that AWN were easy to work with and I had a quick response and settlement of my Claim I did not have any problems with the claim

Fergus

I bought a second-hand car which came with this policy. The motor needed to be replaced. The policy only contributed $750 towards this. This is thoroughly inadequate. Since I had claimed on the motor, I could not also claim on the towing of the car required. I would not use this policy again.