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Auto Masters WA Country

Auto Masters WA Country

3.6 from 17 reviews · View Statistics

Reviews

3.6

17 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (0) · No (5)
  • Transparency
    5.0 (3)
  • Customer Service
    5.0 (5)
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Shane Kirkwood

Shane KirkwoodGreat Southern, WA

Excellent & quick repair today !!

published

Walked in and they were busy but checked the issue on my Mazda BT50 and fixed in 5 minutes. Mazda branch in Albany wouldn’t even look at it until March.
Can’t thank Automasters in Albany enough, cheers guys !!

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1 comment
Auto Masters
Auto MastersAuto Masters

Thanks for the great feedback Shane, glad we could help out.

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Shuk

ShukGreat Southern, WA

Excellent services

published

I will definitely recommend automaster to all my friends and family. Great services and great staffs there, excellent results every time!

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Kenneth Needham

Kenneth NeedhamGoldfields, WA

Excellent service

published

Excellent service, all staff went to great lengths to explain the problem and how it was solved. Highly recommended, very happy!

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1 comment
Auto Masters
Auto MastersAuto Masters

Thanks Kenneth, we appreciate your feedback

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M Swain

M SwainBusselton

  • 2 reviews
  • 1 like

Courtesy and Consideration at Busselton Automasters

published

Jason Bearsby and his team have been tending to my 2006 Ford Explorer since 2016. It is refreshing to experience their courtesies, their knowledge and insights into my car's conditions and servicing needs. Furthermore, Jason understands my needs as a customer regarding timing and costing of servicing projects.
Best care and servicing I have experienced in WA over the past 60 years!

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1 comment
Auto Masters
Auto MastersAuto Masters

Thank you for the wonderful review, we appreciate this and your business. We look forward to being of service again.

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Ellen

EllenSouth West, WA

  • 3 reviews

Best car service

published

I had my Ford Kuga serviced at Busselton Auto Masters and can't fault the customer service from Jason and the car service from his team. My car hasn't gone so well. Great job and highly recommend them

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1 comment
Auto Masters
Auto MastersAuto Masters

Thanks so much for the feedback Ellen, it's really appreciated.

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RIP off artists

published

Charge 300 for a service and dont change air or fuel filter then want to charge extra 450 to change those 2 filters and flush break fluid.
Cannot believe this is correct at all.

Location VisitedKalgoorlie
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Couldn’t write me a quote and invoice doesn’t break down costs.

published

Went to Kalgoorlie store and the manager would not have a quote written before the job and would not write down the issues i had on a report. Claimed they were too busy, but when I dropped the car off at 5 to 5 all the mechanics had already knocked off and I saw a game of cards on the table. Either take your time to write a report or make sure you are actually doing the job if you are that busy! When i got the invoice it did not break down the costs properly. So i don’t know how much i paid for parts and the labor? This is just a bad way to run your company. Would never recommend anyone take their car there. The manager was cocky and shameless as to try to get the most money out of me and I find it disgusting.

Location VisitedKalgoorlie
1 comment
Auto Masters
Auto MastersAuto Masters

Hello, to enable us to continue our investigation, can you please either provide an invoice number or contact our Head Office on 9316 1117 to discuss

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Chelsea.B

Chelsea.BBusselton

Great service, will be back!

published

First time having my car serviced at Automasters Busselton and won't be the last! Reliable, prompt, informative and very helpful with my car today! Big thanks to Brenton, Stephen & the team. Very pleased!

Location VisitedBusselton
1 comment
Auto Masters
Auto MastersAuto Masters

Hi Chelsea, thanks for the feedback about your experience, we really appreciate you taking the time to let us know!.

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Gary

Gary

  • 2 reviews

Keeping us safer on the roads

published

We had a follow up service after our first initial service and found Auto Masters kept to their professional standard. We can recommend them to take care of your vehicle.

Location VisitedBunbury
1 comment
Auto Masters
Auto MastersAuto Masters

Hi Gary, thanks for the feedback, we really appreciate it

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Jo. L

Jo. LPeel, WA

  • 3 reviews
  • 4 likes

Not going here.

published

I had to get some written quotes for a new radiator for a manual 2002 Nissan pulsar Q. The guy at the front desk was very friendly and quoted me $690 to "Supply and fit radiator including coolant flush". No replacement hoses. Plus it comes with a bonus 6 month warranty!!! bargain. Any way I'm going to the other business that quoted me $480 with a pressure test and a 12 month warranty.

Location VisitedMandurah
1 comment
Auto Masters
Auto MastersAuto Masters

Hi Jo, we would like to discuss your review further and invite you to call our head office on 62625288 when convenient.

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Marion Mac

Marion MacBusselton

  • 3 reviews
  • 1 like

Top Service

published

Ryan who is very young was polite professional and assertive and could not do enough for us we were extremely impressed with his maturity in dealing with us

Location VisitedBusselton
1 comment
Auto Masters
Auto MastersAuto Masters

Hi Marion, thanks for the feedback

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Gerhard

GerhardPerth

By far the best service in the country!

published

I am always absolutely overwhelmed by the level of service I've received when taking my vehicle in to Auto Masters Bunbury. The service and quality of workmanship is impeccable! Their customer service is second to none! Very highly recommended to all! Thanks for the great service!

Location VisitedBunbury
1 comment
Auto Masters
Auto MastersAuto Masters

Hello Gerhard. Thank you for taking the time to post a review on your recent experience at Auto Masters. We appreciate your feedback and we hope to be of service in the future.

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Abused and old parts used

published

absolutely horrible service, asked them for NEW parts on our car and they only gave us reconditioned parts, leaving us with a nearly $1600 bill charging us new prices for our old parts back, as well as now my car doesn't work and i am having to call RAC to get my car going again.

0\10 would never go back here. taking these guys to court for selling un reliable parts and bad service just because they think i don't know anything about cars.

Location VisitedBunbury
1 comment
Auto Masters
Auto MastersAuto Masters

Hello kaite. Thank you for taking the time to post this review. We would like the opportunity to discuss this with you further to resolve your complaint and invite you to please call us 6263 5288 at a time convenient to you.

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Wannabreak

WannabreakMandurah

Rip off

published

Put ute in for service in early April for a $298 service, then told cracked head etc etc, $8,000 later, refused to supply a detailed account. Now taking further action, stayed tuned.

Location VisitedMandurah
2 comments
Wannabreak
Wannabreak

If possible review rating would be 0 out of 5. And who are Automasters Official?

Wannabreak
Wannabreak
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Black belts in car mechanics

published
Location VisitedBusselton
1 comment
Auto Masters
Auto MastersAuto Masters

Hello Lee. Thank you for taking the time to post a review on your recent experience at Auto Masters. We appreciate your feedback and we hope to be of service in the future.

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Put my wife's car into Auto Masters Mandurah was serviced and informed that fuel injectors may need

published

Put wife's car into Auto Masters Mandurah, W.A with a slight miss. Service was done and two days later complete engine failure mid road. You would think diagnostic check should have shown something. I now have an engine to remove and get to a reconditioner and no car. Seriously?

Location VisitedMandurah
1 comment
Auto Masters
Auto MastersAuto Masters

Hello. Thank you for taking the time to post this review. We would like the opportunity to discuss your complaint and invite you to please call us on 62635288 at a time convenient to you.

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john

johnBunbury

terrific service

published

45000 warranty service very helpful will go back passed on there ''nothings to hard attitude'' to my daughter, There pricing was great thanks mick and crew.

Location VisitedBunbury
1 comment
Auto Masters
Auto MastersAuto Masters

Hello John. Thank you for taking the time to post a review on your recent experience at Auto Masters. We appreciate your feedback and we hope to be of service in the future.

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