??!
1 photo
Auto Request

Auto Request

4.7 from 26 reviews · View Statistics

Reviews

4.7

26 reviews
4
(0)
3
(0)
2
(0)
  • Ease of Use
    5.0 (15)
  • Product Quality
    5.0 (19)
  • Return Claim MadeYes (1) · No (20)
  • Customer Service
    5.0 (15)
Previous
Next

Gary was helpful and easy to deal with

published

Communication and assistance was top shelve. Car was detailed and rego paid for 6 months. Price was great and friendly service. Would buy again for sure. Car drives like a dream
Thanks

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Mark W

Mark WSouth East Queensland, QLD

  • 2 reviews

Warranty taken care of

published

We purchased an S3 Audi from Chris and after 2 months blew the turbo on the car. Auto Request did the right thing without hesitation and had the necessary repairs done by a respectable Euro var specialist in reasonable time. This was an unforseen problem with the car, but was handled professionally by the dealership and we wouldnt hesitate to purchase through Auto Request again.

Incentivised ReviewNo

Great purchase

published

Gary at the Petrie dealership was great & easy to deal with a very smooth experience .. And he loves a bet on a Saturday .. if looking again this is our yard

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Online Vehicle Sales Sites

Find out how Auto Request compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
Jade

JadeSouth East Queensland, QLD

Amazing!

published

What a treat!
Auto Request Petrie depot is a great place for a quality bargin!
Great guy Garry went above and beyond to fulfil my wishes, even arranged a new battery for the car before I came in!
Adrian the legend sanitised the car before I drove away to ensure extra safety in these crazy times!
I will return!

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Lefty

LeftySouth East Queensland, QLD

Best Used Car Dealership in Brisbane!

published

Chris and his team provided a fantastic customer service experience for my wife and I when we recently purchased our family car from them. We were not too sure on what we wanted but after speaking with them they were able to narrow down a few options that would really work for us. They were extremely knowledgeable on all the vehicles they had we were impressed at the quality of the vehicles in the yard! When we found the vehicle that was right for us they provided the best price for that vehicle that was on the market. Trust me I shopped around! If you are in the market for a well priced and good quality second hand vehicle, I couldn't recommend these guys more!

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Incredible service

published

My husband and I purchased a Nissan Pathfinder a few months ago and we started having issues with it pretty quickly. Auto Request had the vehicle towed to their mechanic and had all the issues fixed. They have been so incredible to deal with and a really honest bunch of people. We're so glad we purchased from them and will be back in the future.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Chrisso

Chrisso

  • 2 reviews

Robert is the best

published

I live in rural NSW and found the exact car I wanted for the right price on Auto Request. I found the whole process of buying the car rewarding. The salesman, Robert, was very helpful, honest, and humerous. I organised a pre purchase vehicle inspection (as I hadn't seen the car) which helped with my decision making. I flew up to Brisbane and collected the car which had been nicely cleaned and detailed. The car was exactly how Robert had explained it to me. The other bonus was the car was almost full of petrol, unheard of (for me) when buying a car from a car dealer (every other car I have ever purchased was almost empty). I would highly recommend buying a car from Auto Request. Remember to ask for Robert.!

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Rachel

RachelHunter Region, NSW

  • 3 reviews
  • 1 like

Gold standard reputation

published

Autorequest have a gold standard reputation in every respect when it comes to buying a quality reliable used car.
We chose to buy our 2009 VW Golf 118Tsi from them for this reason. We are looking forward to further dealings with them
Keep up the great service Autorequest.

Ease of Use
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Jen G.

Jen G.Central Queensland, QLD

Amazing

published

Chris was friendly energetic and absolutely amazing to work with he went Beyond any expectations that I had he help me and my kids and had great after sale Service
I love my car
Thank you Chris

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Online Vehicle Sales Sites

Find out how Auto Request compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
Lena G.

Lena G.South East Queensland, QLD

Professional service, friendly staff!

published

I just bought a great little used BMW from Chris and the team at Auto Request. The service they offered was fast, friendly and very professional. I would highly recommend them to anyone looking to purchase a used vehicle.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Mark

MarkSouth East Queensland, QLD

Great car even better service

published

Would like to thank Chris for his excellent service. Took a friend out to look for a new car he ended up buying Falcon XR6 from Auto Request he is extremely happy with his purchase and could not be more happy with the friendly service. Will definitely tell friends and family about our excellent experience.
Great job guys keep up the good work

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Lucy

LucySouth East Queensland, QLD

  • 2 reviews
  • 1 like

not happy with the 2007 Jaguar X-type

published

Bought the 2007 Jaguar X-type in Petrie. Few days after, noticed the full beam light not working. Another 2 days after took the car for a very short drive and took off the keys and noticed the noise coming out of the engine management. Turns out the fan control module needs replacing.

They have agreed to fix the car with their mechanic. A week later and we still don't have a car, as waiting for the parts and advised we need to pay $1100 for the fan control module replacement. Car has been sitting in the roadside park of mechanics, dusting away.. not very impressed with the way this is handled..

Incentivised ReviewNo
Return Claim MadeYes
Amanda

AmandaSouth East Queensland, QLD

Quick, friendly service

published

Because of a recent accident we needed a car ASAP. After a couple of "dodgy bros", we finally found Gary. The car we were looking at sold before we could get there but he helped us with another Gem. Gary picked me up between jobs and had paperwork and all things in order so I could quickly get back on the road to my next job. The car was well above the asking price in value and he still dropped $$$$ off and gave us long rego. Very happy and will be back. We highly recommend this dealer.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Over the moon

published

This is the 2nd car we have brought from Garry. We loved our first one but hail damage broke my heart. Garry was friendly , knowledgeable about their cars and their history. Knowing our specific needs for my husbands disability our new car was perfect. Our thanks for your professionalism and making the process stress free. Will definitely recommend Autodirect to family and friends with total confidence

December 18th 2019 Update: after sales service

A big thanks to Garry and the team for their after sales service. I was apprehensive about asking for help ,but Garry made the whole process smooth and hassle free.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
steven munday

steven mundayFar North Queensland, QLD

Great ute

published

Every one maid us feel very relaxed when buying car no pressure Chris and Gary both said the ute we got from them was the best one there, and we did a trip as soon as we purchased it 3100 ks no problem ,I would recommend this car yard to anyone and Chris and Gary We will be back.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Online Vehicle Sales Sites

Find out how Auto Request compares to other Online Vehicle Sales Sites

Know better, choose better.

Compare all
Kimberley J.

Kimberley J.South East Queensland, QLD

Great service and deal!

published

I don’t usually write reviews but I had such a great experience at autorequest I thought I should this time! Chris and Gary were so helpful, as I have little knowledge about cars they helped me choose the perfect car within my price range! Thanks guys, highly recommend!!

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers

FAIR DINKUM

published

All of the guys at auto request make you feel important and part of a ‘family’ you’re not just another person you’re very much a valued customer and they show this in all aspects. Gary made the process of buying a car very simple and stress free and communicated clearly throughout the whole process. Hayden also managed to score me an excellent deal on finance with better interest rates than I could get elsewhere. Highly recommend these guys! Bloody top blokes.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Brodie

BrodieSouth East Queensland, QLD

Very Happy

published

This was my first time purchasing a car and I was amazed by all of the overpriced used cars out there! After a full day of test driving different cars all around Brisbane, I quickly called Gary as he had the best value (and best to drive) car around! The customer service was wonderful, and Gary was very pleasant to deal with before, during and after the purchase. It's been two weeks and I couldn't be happier with my new car!

Incentivised ReviewNo

Awesome experience!

published

Chris was so helpful from the moment I went in to find a new car to the moment I drove off. He went out of his way to help find me something that suit exactly what I was after! Absolutely love my new car and very happy I went there!!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Heather S.

Heather S.South East Queensland, QLD

Awesome!

published

Gary and Chris are patient and lovely and have looked after me every step of the way in purchasing my new car. Gary took me to only the cars that were suited to me, my budget and my lifestyle, and both he and Chris are very personable and knowledgeable.
You’ll not be sorry if you purchase your next car at Auto Request!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Page 1 of 2

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.