Professional service, friendly staff!
I just bought a great little used BMW from Chris and the team at Auto Request. The service they offered was fast, friendly and very professional. I would highly recommend them to anyone looking to purchase a used vehicle.
Great car even better service
Would like to thank Chris for his excellent service. Took a friend out to look for a new car he ended up buying Falcon XR6 from Auto Request he is extremely happy with his purchase and could not be more happy with the friendly service. Will definitely tell friends and family about our excellent experience.
Great job guys keep up the good work
not happy with the 2007 Jaguar X-type
Bought the 2007 Jaguar X-type in Petrie. Few days after, noticed the full beam light not working. Another 2 days after took the car for a very short drive and took off the keys and noticed the noise coming out of the engine management. Turns out the fan control module needs replacing.
They have agreed to fix the car with their mechanic. A week later and we still don't have a car, as waiting for the parts and advised we need to pay $1100 for the fan control module replacement. Car has been sitting in the roadside park of mechanics, dusting away.. not very impressed with the way this is handled..
Quick, friendly service
Because of a recent accident we needed a car ASAP. After a couple of "dodgy bros", we finally found Gary. The car we were looking at sold before we could get there but he helped us with another Gem. Gary picked me up between jobs and had paperwork and all things in order so I could quickly get back on the road to my next job. The car was well above the asking price in value and he still dropped $$$$ off and gave us long rego. Very happy and will be back. We highly recommend this dealer.
Over the moon
This is the 2nd car we have brought from Garry. We loved our first one but hail damage broke my heart. Garry was friendly , knowledgeable about their cars and their history. Knowing our specific needs for my husbands disability our new car was perfect. Our thanks for your professionalism and making the process stress free. Will definitely recommend Autodirect to family and friends with total confidence
December 18th 2019 Update: after sales service
A big thanks to Garry and the team for their after sales service. I was apprehensive about asking for help ,but Garry made the whole process smooth and hassle free.
Every one maid us feel very relaxed when buying car no pressure Chris and Gary both said the ute we got from them was the best one there, and we did a trip as soon as we purchased it 3100 ks no problem ,I would recommend this car yard to anyone and Chris and Gary We will be back.
Great service and deal!
I don’t usually write reviews but I had such a great experience at autorequest I thought I should this time! Chris and Gary were so helpful, as I have little knowledge about cars they helped me choose the perfect car within my price range! Thanks guys, highly recommend!!
All of the guys at auto request make you feel important and part of a ‘family’ you’re not just another person you’re very much a valued customer and they show this in all aspects. Gary made the process of buying a car very simple and stress free and communicated clearly throughout the whole process. Hayden also managed to score me an excellent deal on finance with better interest rates than I could get elsewhere. Highly recommend these guys! Bloody top blokes.
This was my first time purchasing a car and I was amazed by all of the overpriced used cars out there! After a full day of test driving different cars all around Brisbane, I quickly called Gary as he had the best value (and best to drive) car around! The customer service was wonderful, and Gary was very pleasant to deal with before, during and after the purchase. It's been two weeks and I couldn't be happier with my new car!
Gary and Chris are patient and lovely and have looked after me every step of the way in purchasing my new car. Gary took me to only the cars that were suited to me, my budget and my lifestyle, and both he and Chris are very personable and knowledgeable.
You’ll not be sorry if you purchase your next car at Auto Request!!
Terrible service when there are issues
Partner bought a car last year. Firstly terrible service dragged his feet when our finance company was trying to finalise the deal. Secondly RACQ advised us a few issues with the car which we were happy to still buy. Advised though the car was in need of a service. Dealer said he would get it serviced, then advised us when it had been serviced. A few months later take the car in to a mechanic to get its regular service, and guess what mechanic advised the car had not been serviced in over a year. So apart from the normal servicing needed (which...the dealer was supposed to do and said he had done which was a lie) we got a quote for $3500 of other stuff that needed to be done urgently if we want to still have a driveable car. Nice little pre Xmas surprise from Autorequest. Thanks guys. And then no response when wanting to find out why they had filled in the service book of the vehicle when clearly nothing had been done, including no fluids. No response for the past 5months!!!
Best used car yard
Garry delivered us a great service when purchasing our car. Very efficient, professional and friendly and we are now the proud owners of a fantastic car.Highly recommend when looking to purchase a vehicle-they have such a great range. Thanks Garry
Great Little sports car my Wife loves it
Dear Garry, Many thanks for your service,. It's great actually walking onto a car yard for the first time meeting a down to earth Salesperson and enjoying the experience. The Mini Cooper s is a great car to drive, and has great pick up. I looked around at prices and have to admit this is very good value for money, so pleased with the overall deal. Thanks all the best and Happy New Year, Greg and Shelly.
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