Cars24 Australia

Cars24 Australia

 Verifiedcars24.com🏆 2024 Award
Cars24 Australia
4.5

806 reviews

PositivevsNegative
89% · 71480 · 10%
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Return Claim MadeYes · No
Ease of Use
4.6
Product Quality
4.6
Shipping
4.6
Customer Service
4.5

Reviews

806 reviews
Jared M.
Jared M.
 

Painful

Awful experience, sent me continuous offers and spam and when I finally booked inspection they completely low balled and then I didn’t hear from them for weeks.
Graeme Mitchell
Graeme MitchellSydney, NSW2 posts
 

Sake of Pajero Sport 2015

I sold my 2015 Pajero Sport online through Carsales to Cars24. The process was comprehensive and Arif, who I dealt with, was very professional. The sale price was reasonable, and much better than trade-in value. Negotiations started Saturday 1 June, contract was signed on 3 June and full payment was received on 5 June - car was picked up on 7 June. I am very happy to recommend cars24 to any seller. Show details
Muhammad Akbar
Muhammad AkbarGreater Melbourne (Inner), VIC
 

Car bad experience

I bought a car from them, but it had some problems. I gave it back to them for repairs, but after 1 week they returned it in same condition. They don't cooperate at all, and if the car develops an issue they don't give appointments quickly. I had a very bad experience with them and will never buy from them again.
Charise T
Charise TSydney, NSW
 

Excellent experience to sell my car

Arif was excellent to deal with, was an easy process to sell my car. Money received by date promised.
Transport pick up professional.
Abdiwali M.
Abdiwali M.
 

Hustle free and swift process

Very swift and effective and farir inspection. The best company with easiest and hustle free process.
Adil Aziz
Adil Aziz
 

Easy and hassle free

Amazing support and great service by Arif and overall happy
alberts s.
alberts s.2 posts
 

Great way to sell a car

Process was very seamless. I sold my car in just a week. Virtual inspection, then deposit paid. Pick up was arranged. Car picked up the following week. One thing to improve is during virtual inspection, the voice was so weak, I could barely hear the instruction Show details
paris m.
paris m.
 

Excellent experience

Arif was great the paperwork and transfer of car was done in a week after inspection. If I ever had a question throughout the process Arif was there to answer any of my concerns. I’m very happy with my experience with cars24. Excellent service and very satisfied customer. Show details
Black duck
Black duckSouth East Queensland, QLD4 posts
 

Great deal with Cars 24

I was approached by Cars24 to sell my car to them, it being advertised on Carsales.
After discussing the offer with them I agreed on the price that was offered and was told that a representative of Cars 24 would contact me to arrange the procedure and contract details.
Arisha from Cars 24 contacted me and the sale to Cars 24 progressed from there without any hiccups and in the time frame as advised.
The transaction was very smooth and conducted in a most professional manner.
Arisha was a delight to deal with and I have no hesitation in recommending her and Cars24. Show details
Gary B.
Gary B.
 

Selling my car was a positive experience

I had a very positive experience in selling my car to Cars24. A deal with agreed on, the deposit was paid 2 days later, and the balance was deposited into my bank account two day before the car was picked up. I would definitely recommend this method of selling a car. Thanks, Arisha for all your help and support. Show details
Con L.
Con L.
 

Very nice to deal with

Arisha helped me cars24 buying our Honda CRV from us. Arisha is tops. Deal with Arisha if you can. Show details ·  1
Ease of Use
Product Quality
Customer Service
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L P.
L P.Queensland2 posts
 

Easy and professional .. not slippery and sketchy

Cars24.

I thought it was a scam, ignored their offer on Carsales at first, however after reading so many positive reviews i gave it a go, glad I did, a outstanding professional experience, totally impressed with them, do give them a go, when I sell my next car I will probably just ring them, money deposited a day before pick up.
Definitely not a scam, Ronald was fantastic to deal with, bravo cars24, job well done ✅ Show details ·  1

Plez
PlezSouth East Queensland, QLD2 posts
 

Refusing to pay via their referral program...SCAM!!!

Poor customer service treating me like a criminal. They were great when taking my money for a new car plus 2 referrals but when it was time to pay for my 2 successful referrals they blocked me and now are not answering my emails like I did something wrong. Reached out in December 2023 and no resolution to the point where they don't respond to me. Go elsewhere! Show details
George A.
George A.
 

Excellent

The guys at Cars24 made the entire transaction seamless. They were prompt and always happy to respond to any questions I had.
Thank you CARS24 Show reply
Srivatsa L.
Srivatsa L.Sydney, NSW2 posts
 

Questions & Answers

Zoe
Zoe

Hi just wondering how did everyone feel about sharing their license details over the call/electronically?
Thanks
Zoe

Andy M.
Andy M.  

Nervous I guess. I convinced myself the research and reviews I had done was legit so I proceeded.

Zoe
Zoe  

Andy I just realised you’ve become a member today, are you going through a sale process?

David D.
David D.

How long does it take after deposit paid into my account until the date for pickup is arranged

Helix
Helix  

It took about 5 days or so

David D.
David D.  

Thank you

CARS24 Australia
CARS24 Australia   DM   

Hi David, Thank you for your question.
Depending on how quickly payment is made and contracts are signed - it can be as little as 24-48 hours!

The Cars24 Team

Jo and Mike
Jo and Mike

I'm in the process of waiting for final payment for my car (this Thursday) car picked-up on Friday but still unsure how I am to progress with my "Notice of Disposal" on my Rego paper. By NSW law I am required to complete this when the car is collected. Please explain what you expect me to do as I have been advised to leave all the paperwork to Cars24. Thanks. Michael Greenwood

Carol R.
Carol R.  

Hi I too am waiting to see that part this week re rego. I’ll be jumping on RMS later this week to check and kept my insurance in place till then too. I received full money and car collected without a problem. Cheers Carol

See all Cars24 Australia questions

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