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SellMyCar.com.au

SellMyCar.com.au

3.8 from 1,053 reviews · View Statistics

Reviews

  • Ease of Use
    4.2 (70)
  • Product Quality
    3.6 (119)
  • Return Claim MadeYes (3) · No (140)
  • Customer Service
    4.0 (69)
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David R

David RSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Do not waste your time!

published

They flat out lied to me after agreeing verbally on the phone to a figure, already $2k below what I owed on the car. Then proceeded to waste my time and send someone out to value it. They did not find anything wrong with the car, nothing that contradicted the information I provided them. He then tried to low ball me beyond what we had already agreed stating that he couldn't do any better. If you enjoy having your time wasted and being lied to, by all means, use their service.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Simon

SimonSydney, NSW

Much better than expected

published

Decided to sell my car using a different way as didn't want to have people calling me and giving silly offers. Organised appointment on the day through website. Mark arrived that afternoon, had a look at the car and made a decent offer ($1-2k) away from my expectation so took it. Paperwork was signed and truck arrived next day to pickup car. Cash was transferred into my account that night. All easy and simple and much better than I expected. Overall much better way than selling privately in my case.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
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Ben.T

Ben.T

  • 2 reviews

So easy & quick

published

Got the online quote in minutes, booked an appointment, and with minutes of attending the appointment had an offer that was bang on what was suggested. It was a process that I didn't think would be so easy, but it was!

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Lauren

LaurenSydney Surrounds, NSW

Such a fast easy simple process. Would use this business again.

published

Very professional and helpful, came to an agreement with the price I wanted to sell my car very easily and fairly. Overall very happy.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
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Charles

CharlesGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Quick and easy

published

Easy online quoting system. Appointment timely. Quick process and payment. Sopea helpful and explained process. In and out within 25 mins including inspection. Price was higher end of initial quote range so very happy.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
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Excellent service

published

Reasonable prices! Excellent service. Efficient turn around. Thank you so so much! I would highly recommend selling your car here.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Nicky

NickySydney, NSW

Very positive experience

published

Very positive personal experience for me which exceeded my expectations. Oliver was very professional and honest. Offered a very good price which I accepted instantly. The whole process was fast, clear and easy as a breeze. It was a pleasure to have a business with Sell My Car.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Good service

published

Good and accurate information, on time and an excellent way of disposing a vehicle. There was a contact and payment was undertaken swiftly.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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David

DavidSouth East Queensland, QLD

An outstanding experiance

published

Mark was very professional and was honest, direct and didn't waste time. I felt I could trust him and he kept to every promise sand timeline.

An outstanding service and a great experiance

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Easiest way to sell your car for fair price

published

Initial estimate of value and final agreed value differed little and met (if not exceeded) my expectations.
The process was painless. Mark came to me and saw the vehicle, estimated a value range and awaited confirmation from Josh. Josh and Mark agreed a final offer value which I accepted. Later that same day the car was picked up and confirmation of payment of the funds was given.
All in al a 100% positive experience.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Toothfairy

Toothfairy

  • 3 reviews
  • 1 like

Fast, convenient & hassle free!!

published

My husband did an online quote to get an idea what our car was worth.
We entered the details online & were contacted within the day to organise our car to be looked at.
Mark arrived, took a few photos & sent to his boss for a price to purchase our car.
Within 5 min we had a price, agreed & did the paperwork.
The following business day the car was collected & payment made!!

It can’t get any easier. This is a fast & convenient service! Absolutely no hassle. We got a fair price & didn’t have to stuff around advertising a private sale waiting for people to come and check it out etc

Better price than a trade in from a dealer too!

Incentivised ReviewNo
Return Claim MadeNo
Russell T.

Russell T.Sydney, NSW

Excellent Service

published

Timing and Service was excellent
Really helped me making the desicion to sell my car through them
Props to Brian from the Strathfield office, did the hard yards for me

All up rate 10/10 for my experience

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Stress free sale

published

Found the process of selling my car si.ple and stress free. A valuer came to my home making it easy with kids, gave me a fair offer and took my car the following day. Even if it is a tiny bit less I mat have got privately the whole process made the sale fast and simple

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Kiera R.

Kiera R.Wheatbelt, WA

Pleasant and fast.

published

A really good experience all round. The gentleman was on time and explained the process and gave me a fair price for my car. The online booking and estimation process is easy to use with clear instructions.
I didn't want people coming to my house and did not want to spend the time advertising, this was an ideal alternative.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Persistent Pests

published

Offered $17,000 for my car so sold my vehicle privately for $24,500 and within a week. I have no issue with company making a low ball offer to make a profit. I am however offended by persistent sms to use the services despite numerous request to have my mobile number removed. Cease annoying spam. My ex car rego was NBN36Z.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Edge L.

Edge L.Greater Melbourne (Outer), VIC

  • 5 reviews
  • 2 likes

Last year great service, this year terrible service

published

Prepare yourself for the no sense talk to lower the value of your car.
Last year selling with them was very professional an accurate.
This year very unprofessional very inaccurate specifically (Trent)

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
JaneP

JanePMelbourne

  • 3 reviews

Easy, convenient & honest

published

The process was simple, communications at valuation honest and payment was fast. I did have doubts initially but wouldn’t hesitate to use this service again. Made the whole process easy.

Ease of Use
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Ambern

AmbernGreater Melbourne (Inner), VIC

Not even 10% of quote offered!

published

Quoted an amount to get you to yard. Such a waste of time didnt even offer ten percent of original quote. Yes I expected less than the original quote. Very dissapointed.

Incentivised ReviewNo
Return Claim MadeNo
Maxine

MaxineSydney, NSW

Quick and easy process with friendly staff

published

The process is so easy and well organised. The guy came out to our area to assess the car and gave a good offer and I was confident to go ahead with the sale.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
MICHAEL RICHES

MICHAEL RICHESGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Good fast option if you're willing to take a lower sale price for your car.

published

We took two cars to be valued and ended up selling one. The online price was higher than what was offered due to both car ages being derived from the reg date and not the build date (issue with the online quote system).

Appointments were good as was the person we dealt with.

Overal, if you're looking to sell your car quickly and accept you're going to get a reduced sale price, it's a reasonable, hassle free option.

Ease of Use
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Page 1 of 53

Questions & Answers

Scott S.

Scott S.asked

Hi. I have a 2008 Ford Falcon BF. LPG. MK2 and has done 204875 km. It was recently in a small accident causing damage to the front and front right of the car. The car can still be driven

No answers
Mel

Melasked

Hello I have just booked an appointment to take my car into one of sellyourcar.com car yards the closest to me is in Dandenong. I am selling my much loved Mercedes’s CLC kompressor because I have to. I can’t afford to get 12 months rego on the car and it runs out in a few weeks . Also there is a graze on the corner of the front bumper and the front blind to the sunroof needs replacement clips which aren’t expensive but I’m in a position I have to sell. I’m also the second owner but should that make a difference if we both looked after the car. All these things will bring the estimated price quoted down but how much lower would the estimate be. I’m really in a between a rock and a hard place. the estimate was around $8,500. My car is really in terrific condition apart from these few things. Can anyone please help me? Thank you. Mel

1 answer
SellMyCar.com.au
Daniel OSellMyCar.com.au

Hi Mel ,Apologies for the late reply. I have just seen your message and your appt booking for yesterday at 9am. I can see that you didnt attend your appointment, perhaps because you are hesitant to sell and unsure how the online price will differ at an appointment. I will ask the buyer at Dandenong to contact you and have a chat about the pricing Thanks Mel.

jake

jakeasked

hi I have a ford fg xr6 ute 2009 auto was wondering weather or not you guys would be interested in buying an how much I would be looking at?

No answers

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