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Carsales.com.au

Carsales.com.au

4.5 from 10,792 reviews · View Statistics

Reviews

  • Ease of Use
    4.5 (320)
  • Product Quality
    4.4 (471)
  • Return Claim MadeYes (8) · No (535)
  • Customer Service
    4.2 (276)
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Brett

BrettSydney, NSW

  • 2 reviews

Good selling median, but the process could be improved

published

Car sold reasonably well and had no problem with the overall experience
However
Some of the advertising options are a bit sketchy
Not real keen on the constant upselling
Tends to be a bit tricky to NOT say yes by mistake

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Brett, Congrats on the sale of your car and thanks for your feedback. I'll review the emails shortly and see what we can do to make them clearer. -Alex

LFR

LFRSydney, NSW

  • 2 reviews

Highly recommended

published

Advertising through carsales made the process very clear and reduced the risks and stresses of selling a car - especially if you are not familiar with the process. It was easy to put up the ad , and carsales provided very good advice on all the steps involved in selling a car - pricing, advertising, negotiating, inspections, payments, and then what to do when you have sold the car. Also carsales had very useful statistics on ad performance. I recommend carsales highly.

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Carsales.com.au
carsales c.Carsales.com.au

Hi, It's great to hear that you found selling on carsales easy. Thanks for the recommendation and we'll see you next time. -Alex

Terry M.

Terry M.Darling Downs, QLD

Sold my vehicle quickly.

published

Carsales gets a lot of coverage so many people see my add. I sold my car in 3 weeks. Thanks carsales.

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Carsales.com.au
carsales c.Carsales.com.au

Hi Terry, Congrats on the sale of your car and thanks for the positive review. See you next time. -Alex

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dsingh

dsingh

  • 10 reviews
  • 3 likes
  • Verified customer

Very Efficient and it works

published

Advertising my car on Carsales was effortless and very cost effective. It took about 5 minutes to place the advert. Then my car was sold within a few days. The site was so so easy to use and any updates were actioned within seconds. Thank you

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Carsales.com.au
carsales c.Carsales.com.au

Hi Dsingh, Congrats on your quick sale and thanks the 5-star review. It's great to hear you found the site so easy to use. See you next time. -Alex

Very easy process!

published

This is the first time I've sold a car privately. The website is very user friendly. The "help" section for sellers had some great info and tips. Would use again

Ease of Use
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Amanda, Congrats on your sale and thanks for your 5-star review. It's great to hear the help centre was useful, we've just completed updating it! See you next time. -Alex

Henry C

Henry CSydney, NSW

  • 3 reviews

Great experience and hassle-free way to selling a car

published

People that contacted me on Carsales have genuine interest in the car and not time wasting. This is a stark difference compared to other platforms I've tried.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Henry, It's great to hear that you found genuine buyers on our site. Congrats on the sale and thanks for the 5-star review. -Alex

J James

J James

  • 2 reviews
  • 3 likes

Exceeded Expectations

published

Was selling an older car (around 12 years old). Platform for uploading photos was fast and accepted high resolution data resulting in good quality ad photos. Ad overall was easy to set up and within 4 hours started to receive calls and emails from interested parties. Sold the vehicle the next day for the asking price.
This is probably outside the control of Carsales.com but a word of caution though. Received a call from an individual who was posing as a private buyer seeking a car for his wife but was in fact a wholesale dealer. I don’t know how prevalent this is but it’s something to be mindful of because in my case the individual had no desire to pay anything near the asking price,

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Carsales.com.au
carsales c.Carsales.com.au
Janice

JaniceSouth East Queensland, QLD

SOLD SOLD SOLD

published

So professional and found the extras you provide so supportive especially when I'm not used to doing this. Very helpful!!
And my car is sold, and for a good price :)

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Janice, That's great to hear! Thanks for sharing your experience and the 5-star review. See you next time. -Alex

Selling our car was simple and efficient using Carsales

published

It was an easy process from start to finish. Car was sold to first person who viewed it. Wouldn't hesitate to use Carsales again.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Steve, Thanks for your 5-star review and sharing how easy you found selling your car on our site. We'll see you next time. -Alex

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Jim

JimGreater Melbourne (Inner), VIC

  • 2 reviews

Far better place to get exposure when selling a car

published

Over all had more genuine interest on Carsales.. Callers were more genuine and not time wasting. I can strongly recommend Carsales to all my friends.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Jim, Thanks for sharing that you found genuine interest on carsales and strongly recommend us as a results. See you next time. -Alex

Pat

PatSydney, NSW

The best web site and it works. Can't ask for more.

published

Not having sold a car in 23 years, I chose Carsales because of your reputation. I got the first enquiry three hours after putting the ad up and sold the car to the first caller. That is as good as it gets.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hey Pat, Congrats on the quick sale! Thanks for your 5-star review and positive feedback. -Alex

Sally Ann

Sally AnnSouth East Queensland, QLD

  • 2 reviews

selling our Subaru XV

published

Carsales has the best platform for buying and selling cars, we sold our Subaru XV and also bought a car on the same day....I honestly don't know how you can improve.

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Helped, but isn't worth the fees

published

I feel the fees are a bit high when you want to sell a car over $5000. The message system didn't seem to work all the time. Some messages never came through.

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David

DavidSouth East Queensland, QLD

Not happy! Paid fortune for ad got more interest from facebook posts.

published

Listed premium ad $150+ the only contacts we got were from carsales themselves offering extremely low offers.
By comparison we posted the same thing on facebook for free and have had dozens of messages.
Complete rip-off carsales definitely doesn't have any reach to get buyers.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Easy selling system

published

The system allowed me to post photos of the car and auto-inserted many specifications of the car that I may not have known. This makes it easy for buyers to find and compare cars.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au
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Rob

RobSouth East Queensland, QLD

Results .........!!

published

This is the third vehicle we have sold via CarSales with minimal effort.
From posting the add to taking a deposit it took just over six weeks and we had the xmas new year period in the six weeks.

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Carsales.com.au
carsales c.Carsales.com.au

Hey Rob, That's great to hear! Thanks for sharing your experience. We'll see you next time. -Alex

Murray Gornall

Murray GornallSouth East Queensland, QLD

  • 2 reviews

Sold in 2 days

published

600 views in 2 days and sold for full price. So easy to use the website and great help with sale process.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Murry, That's a great results! Thanks for sharing your experience and the 5-star review. -Alex

Paul B

Paul BRichmond-Tweed, NSW

  • 2 reviews

Easy to set up and post a car ad

published

Easy to use site, was a joy to set up and post the ad, being fee below $5000 was not expected, good choice of methods of communication between buyer and seller, all worked well, very satisfied. When I had a problem very quick reply and sorted out no trouble, Problem was even though I have changed my address it still gave the distance to buyer as old address. Excellent place to sell your car.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hey Paul, Congrats on selling your car with one of your free ads and thanks for the great feedback. Our customer service staff are based in Melbourne and always happy to help our via email or over the phone. We'll see you next time. -Alex

Baby

BabySouth East Queensland, QLD

  • 8 reviews
  • 6 likes

Listed two cars on Carsales but both got sold via Marketplace

published

Honestly I do regret listing my car and wasting that amount of money. I listed same cars on Marketplace and ended up selling both there. I do recommend Marketplace as first option.

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Expensive, scams and more!

published

Way too expensive, not one enquiry after 2 weeks. Sold on Facebook marketplace in 3days with zero cost. I would expect carsales to continue to loose business, I will not be using again, other than the ridiculous price to list my car, I received so much more spam and dodgy scams . Lift your game

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Carsales.com.au
carsales c.Carsales.com.au
Page 1 of 500

Questions & Answers

Benjamin N.

Benjamin N.asked

G'day Carsales team.

I want to track down the original ad for a car i bought on carsales in 2012-2013.
Its an imported specialty vehicle so theres never to many ads up at any on time
Do you keep all sold ads on file?

1 answer
Carsales.com.au
carsales c.Carsales.com.au

Hey Ben, We might be able to help. Could you please call our customer service team to ask? 13 72 53 (13 SALE); Mon - Fri: 8:30am - 5:30pm AEST; Sat - Sun: 9am - 1pm and 2:30pm - 5:30pm AEST -Alex

Rashmi

Rashmiasked

Are these cars validated and certified? Do they provide you with warranty of any sorts for some time? As a buyer can I trust the quality of the car?

3 answers
Carsales.com.au
carsales c.Carsales.com.au

Hi Rashmi, We provide a platform for sale connecting buyers and sellers, but do not own the cars. The cars are owned by dealers and private individuals. You can filter these sellers by going to Other > Seller Type.
Typically, a dealer would be more likely to offer a warranty and/or certification of a cars condition before sale. If you are looking to buy a car privately, you may like to have a look at our service RedBook Inspect. This service can send a qualified mobile mechanic to inspect the car, before you make an offer. https://www.redbookinspect.com.au/prepurchase/car.
We have a filter option for cars that have been certified/inspected as well look for 'certified/inspect'. -Alex

Amanda L.
Amanda L.

How much is a 1992 Toyota 4Runner V6 automatic transmission worth

Carsales.com.au
carsales c.Carsales.com.au

Hi Amanda, Thanks for getting in touch. We provide a platform to sell cars, but don't sell parts. If you're after some parts for your Toyota, a place to start might be calling a few local mechanics or a wrecker. Best of luck! -Alex

tony

tonyasked

Looking for a vw Beatles around 72 or 73 modle in good working condition .How much ?? Please.

1 answer
Carsales.com.au
carsales c.Carsales.com.au

Hi Tony, We currently have 4 Beetles from 1970 (not 72 or 73) advertised on site. They seem to range from $15,000 to $28,000. They are located in SA, Vic, and NSW. If they're not quite what you're looking for, you might like to use the 'save search' button near the top left corner of the page to get alerts when we have more advertised. Good luck! Follow this link to see the cars - https://www.carsales.com.au/cars/1970/volkswagen/beetle/ -Alex

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