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Sold it easily with Instant Offer via dealer
Carasales ad was easy to set up ad and Instant Offer was how I sold my car
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Very good
I just sold my car already thanks
I sold my car
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The reviewer stated that an incentive was offered for this review
Sale of Car
Using carsales was an easy way to sell my vehicle especially as I live in a rural area
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like a car yard only bigger
many offers from dealers but with a little patience the right person turned up and we completed a hassle free deal I was satisfied with, especially as I live over 150ks outside of city.
- Incentivised Review No
Hi Noel, Thanks for the feedback and congrats on the sale. Could I please get your ad number if it's not too much trouble. I'd just like to have a closer look at your experience. Many thanks Alex
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Easy to uses and successful sale
Was easy to put ad up, lots of info on car make and model already there. Sold at very good price to first person who saw car.
- Ease of Use
- Incentivised Review No
- Return Claim MadeNo
Hi Scott, That's great to hear. Thanks for letting us know what features you found helpful and that it lead to a quick and easy sale. -Alex
- 2 reviews
Customer contact issues
I noticed all my replies via your app never showed up as being read, so I changed my replies to direct contact via buyers mobile number.
- Ease of Use
- Incentivised Review No
Hi Col, Thanks for sharing your feedback about the read receipts. I'm aware of what you're referring to and will see what we can do about it. -Alex
Thank you Alex for checking out this problem that may have caused some potential early sales to be lost.
No worries Col, If you need any further help please give us a bell on 13 72 53. Thanks
- 5 reviews
- 2 likes
Did the job
I tried listing on Facebook Marketplace first, as it's free, but I only got one genuine enquiry and the other was from a 12 year old kid. Listed on Carsales and got offers within two days and sold on the third. Good value for the ad cost, easy to create the listing.
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- Product Quality
- Incentivised Review No
Hi Dario, That's a quick sale! Thanks for sharing that you found genuine buyers on our site. We'll see you next time. -Alex
Use Facebook Marketplace instead
Sell your car elsewhere.
I paid almost $200 for an ad where I received only constant spam from dealerships and auction houses offering to buy my car wholesale, $10k less than asking price so they could profit $10-15k from it.
When I complained to CarSales I was told by CarSales Customer service that these are genuine offers, not spam. I did not receive a single genuine offer after a month even though CarSales said my car was a "Good Price"
In the same time period, I received multiple offers on Facebook Marketplace and Gumtree, both of which are free services.
I won't be using this service to sell a car again.
After attempted mediation on Product Review, CarSales has offered no solution or recourse.
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Hi Ben, Thanks for your feedback and time. I wont go into more detail here as we've already spoken in a private chat. -Alex
- 3 reviews
Sold my car in Carsales
Easy to post add and edit. Got decent response and was able to sell the car fairly quickly.
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Find out how Carsales.com.au compares to other Online Vehicle Sales Sites
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- 15 reviews
- 2 likes
Sold my Crewman Ute - private sale - thank you Carsales.com.au
I sold my 2006 Crewman Ute thanks to Carsales.com.au
Pros include:
Great advice on how prepare add wording and photos.
Easy to place add and attach photos.
Excellent advice on how to detect and avoid scammers.
Great advice on how to deal with potential buyers.
Very good customer service (via email).
Cons:
Nil
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Hi Mike, congrats on the sale of your crewman, we hope it went to a great new home. Thanks for the detailed review of our site, we'll see you next time you're looking to buy, sell or want to know all things cars! -Alex
- 2 reviews
This is excellent!
Carsales makes life easy and safe. It makes seller feel safe and no hassle.
- Ease of Use
- Incentivised Review No
- Return Claim MadeNo
Hi Richard, It's fab to hear that you felt safe on our site and selling was easy. We'll see you next time you're looking to buy, sell or want to know all things cars. -Alex
- 5 reviews
- 1 like
Selling was easy - just price it right
Priced the car well and it sold within 24 hours. Buying cars on carsales is not fun, too many people don't respond, but selling was a breeze.
- Ease of Use
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Hi Jeff, Congrats on your sale of the car and thanks for sharing your experience. Selling in 24 hrs is super fast and great to hear it was a 'breeze'. See you next time. (PS - you can always report ad...
Read mores that don't look active and customer service can review and remove them if needed). -AlexFind out how Carsales.com.au compares to other Online Vehicle Sales Sites
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now you can't get a location of a vehicle what a waste of time.
why did carsales omit the location of a vehicle? How is this customer service friendly. First you removed the dealer location, so we have to email them and then they ring us persistently. Now you remove the private sellers location too. WTH!
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Hi Martin, We've just made some updates to the location feature. You'll be able to narrow the search down to a 25km range, see 'location' in the filters (on the left) once you have run a search. We hope you like it! -Alex
Easy, safe, efficient service
Very happy. My car sold in one week, and all interactions were polite and professional
- Ease of Use
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Hi Sue, Thanks for telling us about your experience selling your car. It's great to hear that you felt safe and it was efficient. See you next time you're looking to buy, sell or want to know all things cars. -Alex
Carsales does it again.
Lots of genuine enquires in a short space of time. No scams or dodgy folks. Interface is easy to use and adjust. Love the 'Good' 'Great' and 'Low' price ranking.
- Ease of Use
- Product Quality
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Hi, Congrats on the sale of your car and thanks for your feedback. It's great to hear that you didn't encounter any scammers. See you next time. -Alex
Questions & Answers
Hi
I have a premium ad. CarSales says my car is a “GOOD PRICE”. It says my car is cheaper than similar cars/kms and that if I am not in a hurry to sell I should consider increasing the price.
It’s been on for 4 weeks - has had approx 90 detailed views and 16 saves - 2 enquiries (both probably scammers). I’m asking just under $64k.
Is the ad performing well in your opinion? Should I consider dropping the price? Or is the general uncertainty with the economy impacting on buyers?
Hi Fiona, We'd be happy to chat with your further about your ad - please give us a bell tomorrow on 13 72 53 during business hours. -Alex
why can i no longer get a location of a vehicle
Hi Martin, We've just changed this function so you can better select your search area. See 'location' in the filter options. Or if you'd looking for the suburb when viewing an ad in detail, it should ...
Read morebe located just above the photo on a desktop. (Our IT staff have seen your post and are now reviewing the location of this info) -Alex
Hello. Is there a way to contact people who have saved the car I am selling?
Hi KJD, You are unable to reach out to those that have saved your car, however they are notified of some changes. If you have any further questions our Melbourne based customer service team would be happy to chat on 13 72 53. -Alex
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Hi Jeff, Congrats on the sale of your car and thanks for sharing that you found it successful, even in a rural area. We'll see you next time. -Alex