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Carsales.com.au

Carsales.com.au

4.5 from 10,901 reviews · View Statistics
Listing monitored by Carsales.com.au

Reviews

  • Ease of Use
    4.5 (410)
  • Product Quality
    4.4 (560)
  • Return Claim MadeYes (8) · No (616)
  • Customer Service
    4.2 (337)
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Sandy R
Sandy RHunter Region, NSW

Easy and Quick Results

published

Easy to see stats.
Quick responses via phone and carsales messages.
Good FAQ's on scammers.
Easy to post ad with auto help on content.
This is the 3rd car I have had success in selling via Carsales over the years.

Incentivised Review No

Sold in less than 24 hours

published

I sold the car in less than 24 hours at the full advertised price, it was amazing!! I had a few calls from dealers trying to get the car cheaply but the first private buyer to call bought it at full price.

Incentivised Review No
Dave
DaveSouth Australia

no complaints department

published

as a dealer you have no complaints Department ( that I know of ) if I want to complain about my performance manager or that person's manager I have to complain to the person that I wish to make the complaint against I just don't see how this works, for a company the size of carsales you should have a department we can go to when we get no help or little help.

Incentivised Review No
Carsales.com.au
carsales c.Carsales.com.au
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PeterD
PeterDGreater Melbourne (Inner), VIC
  • 4 reviews
  • 2 likes

Inflation on new car pricing

published
Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au
PeterD
PeterD
Maria T.
Maria T.Greater Melbourne (Inner), VIC
  • 2 reviews

Smooth sale

published

Didn't take long to sell. I have sold with Carsales before and find them great, you don't get dodgy people trying to scam you like some other selling platforms

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Maria, Congrats on the sale of your car and thanks for your 5-star review and positive feedback. -Alex

First Time user....EASY

published

I Liked the way messaging could be done through the site or buyers could choose in this case to use SMS directly. The assistance in the site when setting up the add was quite good especially as I was a first time user.

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Mike, It's great to hear you found it easy to advertise as a first time seller. Thanks for your feedback about the the communicating with buyers as well. -Alex

TonyK
TonyKGreater Melbourne (Inner), VIC

Easy as ever

published

An inexpensive and painless process. The advertisement generated a lot of interest. First prospect to inspect the car bought it.

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Tony, Awesome to hear! Thanks for letting us know you found the process so easy. -Alex

Daniel S.
Daniel S.Sydney, NSW

Genuine enquiries only

published

Only genuine buyers contact sellers from carsales in all my experience. The fees are reasonable compared to other market places considering it's a one off, not ongoing.

Ease of Use
Product Quality
Lester F.
Lester F.Perth, WA

Great Way to sell a car

published

I got lots of views, a very fast response, a good number of queries and it was very easy to set up and publish the ad. Very Happy. Sold in 1 day

Ease of Use
Product Quality
Incentivised Review No
Carsales.com.au
carsales c.Carsales.com.au

Hi Lester, Thanks! Selling in 1 days is an excellent results. See you next time. -Alex

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Gary Kimberley
Gary KimberleyGreater Melbourne (Inner), VIC

Carsales: it's the way to go!

published

It's a no-brainer. Carsales is where it all happens, and your pricing is very reasonable. I was amazed at how easy it was to create the ad and how quickly you posted it after submission. Well done!

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Gary, Congrats on the sale of your car and thanks for your 5-star review. It's great to hear that you found the site easy and reasonably priced. See you next time. -Alex

Car sold in 5 weeks

published

standard add and the car sold,100 views a week. not fantastic views. worth it if you have time to sell!

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Dane, Thanks for your 5-star review and feedback. -Alex

Joanne Harrison
Joanne HarrisonPerth, WA
  • 3 reviews

Amazing response.

published

I had many enquiries, Ive been trying to sell the car locally for years but after putting on carsales. and even with covid was amazing response.
Would highly recommend carsales

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Joanne, Thanks for recommending us after your selling experience. We'll see you next time. -Alex

Greg O.
Greg O.Murray Region, NSW

Easy as

published

Simple, cost effective and hassle free. All thats needed in this day and age of a thousand questions. Option 1, option 2 and blah blah blah. Not here. Well done.

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Greg, thanks for your feedback. It's good to hear you thought selling with us was hassle free. -Alex

Sold my car quickly and easily

published

I was very pleased with how easy it was to create an effective advertisement. My car sold within hours of the advertisement appearing online.

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hi Andrew, Congrats on the quick sale of your car. It's great to hear you had such a super quick sale! -Alex

Ryan R.
Ryan R.Western Australia

Excellent advertisement to sell car

published

Excellent advertisement to sell car in a safe adn secured environment. Easy to use the app and description to load and unload photos.

Ease of Use
Product Quality
Carsales.com.au
carsales c.Carsales.com.au

Hey Ryan, Thanks for letting us know that you felt safe and secure on carsales and found the app easy to use. -Alex

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Read more reviews - page 2

Questions & Answers

Zacharias K.
Zacharias K.asked

some who put cars for sale because they do not put their details, so we can contact them

2 answers
TonyK
TonyK

Interested parties can always contact you via the CarSales app. Then you get to choose whether to make contact with them directly in the future.

Carsales.com.au
carsales c.Carsales.com.au

Hi Zacharias, The ways you can contact a seller will vary. This is because the seller can choose how they want to be contacted. What you will find on all ads, is the ability to contact the seller via a message. On desktop this will be found on the right hand side of the page via the 'enquire on this car' form. On a mobile, look for the orange buttons at the bottom of your screen. -Alex

Kylie M.
Kylie M.asked

Might be a dumb question but how do you mark your car as sold on your ad? I only have an option to pause the ad

3 answers
Carsales.com.au
carsales c.Carsales.com.au

Hey Kylie, not a silly question at all! We're actually looking to improve this function. Just under the 'pause ad' button you'll see 'remove ad', hit that then follow the prompts to remove your ad. If you have any trouble, give us a bell on 13 72 53 (13 SALE). -Alex

Kylie M.
Kylie M.

sorry I meant 'on hold'

Carsales.com.au
carsales c.Carsales.com.au

Hey Kylie, To put your ad on hold click 'pause ad'. See the link below for more details.
https://help.carsales.com.au/hc/en-gb/articles/204487359-How-do-I-temporarily-remove-or-pause-my-ad-
Let us know if there is anything else we can help with. -Alex

Jacqueline Salmeron
Jacqueline Salmeronasked

If a car is put on hold how can you contact the seller if the option of sending them a message isn’t available?

2 answers
Evangeline Deza
Evangeline Deza

In my case I called/rang the seller and thankfully She answered it and there's a phone/mobile nos. that She provided anyway .

Carsales.com.au
carsales c.Carsales.com.au

Hi Jacqueline, if a seller has put their ad on hold you wont be able to contact them unless you their number or messaged them before the ad was put on hold. If you have the ad saved and they remove the hold you'll get a notification. -Alex

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