2Carsales.com.au

Carsales.com.au

 Verifiedcarsales.com.au
2Carsales.com.au
4.4

11,766 reviews

PositivevsNegative
89% · 10,496712 · 6%
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Return Claim MadeYes · No
Ease of Use
4.1
Product Quality
3.9
Shipping
2.4
Customer Service
3.7

Reviews

11,766 reviews
hairmjj
hairmjjSouth East Queensland, QLD
 
Ronnie
Ronnie3 posts
 

Site didn’t work , as too costly. Don’t bother go with another platform

The platform is far too expensive to use and despite my car having an extremely high ad score, did not get one single enquiry. I sold my car within 8 hours through another platform.
They are not accountable to getting you a result, just constantly looking to get add on income. Too many cars so your car gets lost there with a general ad. Wouldn’t ever use them again. Save your money.
Ease of Use
Product Quality
Customer Service
Zoran Z.
Zoran Z.5 posts
 

Outrageous, unethical practices by a market monopolist

Huge discrepancy between their recommended listing price range as a seller and the recommended estimated buy price range that you see as a buyer looking for the same make and similar model/year. This has a twofold effect: 1) It artificially inflates the asking price which pushes your listing fee in an upper bracket and 2) People listing way above the market value with their cars sitting on there for months on end. On top of that, buyers can see your price changes and how long the car has been on the market so that they can low ball you even further. Show details
Ease of Use
Product Quality
Customer Service
ZaqD
ZaqDSydney, NSW6 posts
  Verified

Don’t trust Carsales

Not a single genuine enquirer through CS network! What a waste of money and time it has been with this service. Pathetic. The car was priced well below market. Show details
Ease of Use
Product Quality
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Rob K.
Rob K.Greater Melbourne (Metropolitan), VIC
 

Prices not being displayed - ridiculous policy change

How ridiculous - not displaying prices.
I was trying to get a realistic idea of what my car was worth and cannot access prices, even after logging in.
Was also looking to buy a car - not worth the hassle of carsales new way of dealing.

Carsales is supposed to be in a service industry - no longer Show details

SSamatino
SSamatinoSouthwest, VIC2 posts
 

TERRIBLE

They have stuffed the Car Sales App with all the pop up advertising.
Do Not Recommend! Show details
Dave Stone
Dave Stone
 

Worthless waste of advertising

Not worth the money spent to advertise....even the upgrades were a waste of time Show details
Daniel F.
Daniel F.South East Queensland, QLD4 posts
 

Block pri

Keeps coming up with enquire for price every other day. Signed into account but still blocks prices. Assistance was just a copy paste reply. Have read HEAPS of people dealing with the same problem. has only happened last few weeks nothing has changed on the computer that uses the site. Show details
Ease of Use
Product Quality
Customer Service
J Chan
J Chan
 

Quick and easy to sell a car

A place reaches most potential buyers. Easy to put the ad up Show reply
Ease of Use
Product Quality
Customer Service
MaxG
MaxGMount Hallen30 posts
  Verified

Overall a good experience to sell my car o CarSales

A professional site, easy to navigate, deal and interact with. The associated inbox allows for easy communication with potential buyers. However, this would be even better if the message received notification would contain the actual message. Show details ·  1
Ease of Use
Product Quality
Customer Service
khuong
khuongQueenslandAustralia8 posts
 

Terrible Site

No pricing made available for any car - makes the site incredibly useless Show details ·  1
Ease of Use
Product Quality
Customer Service
jake
jakeIllawarra, NSW43 posts
  Verified

Pathetic website

I have a vehicle for sale on carsales and I can't even see the price of my own car!!!
What an absolute joke of a website this has become.
Do yourself a favour and advertise elsewhere, this company is more interested in capturing all your data than selling your car. Show details
Carsales.com.au
Carsales.com.au   DM   
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Jimmy
Jimmy2 posts
 

Misleading and inflated carsales market valuations leads to ads sitting online for months due to false expectations

Carsales now have utterly false claims about car market values, much more inflated than actual values.
One only needs to take a look at the comparison vs Redbook which has (and is) the gold standard benchmark.
Also - now you are hiding the duration of an add being online. You only do this because the cars aren't selling due to your false inflated market valuations.
In addition you can have the used dealers hide their price changes but you will show private sellers rate changes.
Get a grip, you should be ashamed.

Regards, Snake watcher

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Anne S.
Anne S.3 posts
 

One response in a week - a scammer

Easy enough to put car up for sale. It was about a week before I got just one response (a pushy scammer who tried every trick) before I took the car off this site. I would rather lose money through trading it in than submit myself to these thieving scammers again. Too stressful. At least with Marketplace the responders can be checked out. Show details
Carsales.com.au
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CJS
CJSSouth East Queensland, QLD
 

Not worth the money

Don’t waste your time or money on this website. I spent $159 on an ad for my car. Their own website showed the ad was rated “good” across almost every category. The car was listed at a price in the lower end of market value range (according to their own website data).
Over 2 weeks I received zero messages at all. I finally received 1 message after I had sold the car via Facebook marketplace. Show details
Ease of Use
Product Quality
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Questions & Answers

Cindy H.
Cindy H.

I am a seller and just lost a sale because of an odometer discrepancy placed on the advertisement. I am the only owner of the car, it is 7 years old & I drive about $10,000/year. 2017 is listed as 2030kms; 2019 at 19,000kms & 2021 at 2030kms. This is so not true. Who places these reports on the ad? Does carsales do this or a disgruntled buyer or is this automatic from a source? We need to get the source corrected.

Tom
Tom

Hi Carsales/Alex, I've always had an issues with the Android app in that, it doesn't order the way I tell it to. For example, if I filter a specific search and then want to order by year/price etc. it never seems to work and the order is still randomised. However, on iOS it works fine and the functionality and view is generally better on iOS also. Have the developers got this flagged as a known issue?

Carsales.com.au
Carsales.com.au   DM   
Tom
Tom  
Carsales.com.au
Carsales.com.au   DM   
John c
John c

Why is the cost of advertising on Carsales so difficult to find ?
It is really $215 for a standard listing for a vehicle under $40k ?
Is it made so difficult to find the price because it’s so expensive and you are banking on the customer being so deep into the process they just pay up ?

Just a non threatening request for information.

W Chen
W Chen  
John c
John c  
Carsales.com.au
Carsales.com.au   DM   
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Contact info for Carsales.com.au

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:30 pm
Thu9:00 am - 5:30 pm
Fri9:00 am - 5:30 pm
Sat9:00 am - 5:30 pm
Sun9:00 am - 5:30 pm
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