Carsales.com.au

Having an interest in cars, I use this app to browse rather than buying a car. The app was great at the start and saving cars wasnt an issue. Now tho, Ill save a car and then have a look at my saved cars list were only around half of my saved cars will actually appear. Cant complain too much as Ive gotten fuel discounts from the app. Customer service is great and I can still view the cars I want, they just wont appear in the saved cars list. All in all, its pretty good

Good exposure, good customer service and easy enough to do (also I loved the hilarious movie free ad!). The instant carfacts option is also helpful. I did however get spammed twice by fairly convincing scammers immediately and I believe I shouldn't have to pay extra for a security service when I'm already paying a significant fee to advertise the car on a secure website. Website security from scammers should already be included in the fees.

I have similar experience in two occasions of selling cars through this website. Both of my vehicles were of low cost but it didnt get sold both times through this website. I waste my money and time. Carsales should return half of the amount of the ad if the Car is not sold. This is not fair

I find Carsale.com a very effective way to advertise the vehicle.
Had plenty of inquires and sold in a week.
In fact so many inquiries that it became hard to manage.

easy to post an ad and photos the car sold quicky at a fair price some low ball offer via SMS however I would always expect that happy to use again

This guys they put there sellers at risk by exposing there details and also is the worst site for Dealers to advertise they charge like a wounded bull staring from $50 per inquiry.

Also they have no common seance about reality and all they do is they give them self a pat in the back and a pay rise for doing nothing at all

December 9th 2019 Update: carsales is the biggest scam for dealers

This is the biggest bunch of crooks where they are out to harm the motor industry in every way they can by charging for leads and putting there dealers at risk by exposing to them to danger

We received zero worthwhile enquiries from the Carsales.com.au listing despite realistic pricing. Much more response from utilising free sites like Gumtree and Facebook using the same price, photos and description. All forms of the listing were paused or deleted the same amount of times when we were not going to be around for a period of time. When you consider it costs a not insignificant amount just for a basic listing on Carsales.com.au it's hard to imagine we would use it again when there are free alternatives that give better outcomes.

I do not understand what is so hard about listing the suburb, it is waste of everybodys time if you cannot list the suburb. Had a look at a car at a dealer the other day and the price listed on car sales was different to what was presented at the dealership. Very disappointed in using car sales.

Sent some enquiries to dealers selling the type of car I wanted as I wanted to trade in my current one.
Was shocked to learn that each dealer I contacted was charged $45 for my enquiry.
Because CarSales doesnt list the exact suburb where the car is or tell you who the dealer is some of my enquiries were a waste of my time and their money.
CarSales enquiries to private sellers are free plus the private ads list the sellers name and location.
Im not a fan of car dealers but this sounds like a rip off to me.
I did end up with a car from a dealer - that I found on Gumtree...

Firstly I put my photos up & Carsales put blurring over the whole front of my car (not just the plate) then they did nothing to help me sell it. They add great price tags on other cars in the same category as mine, that are more expensive than mine, with more kms than mine yet I dont get a tag on my add which is actually the best value in its category & $1000-$4000 cheaper than the competition. I cant see the value for my $68 I spent on this add.

I received no real enquiries other than online scammers and predatory auction yards despite sensible and realistic pricing. My previous experience selling on this platform several years ago was good. However, my thoughts now are that they may have lost their market share of the buyers to other free online selling platforms such as gumtree. I complained to their customer service and was told that I needed to spend additional funds to upgrade my listing as this was my only avenue to rectify the poor response to my ad. That is not helpful.

Great result with the ute selling the next day after advertising.
Its been a few years since I last sold a car on Carsales and the site has definitely improved with various options on presentations and layout.
Cheers

Listed my car on carsales.com.au, carsguide.com.au & Autotrader and Gumtree, but got all replies through carsales.com.au and none though the others. Used their messaging service exclusively and sold my car sucessfully after inspection . Was contacted by several dealer companies but they were only offering peanuts.

My first use of Car sales, and it was successful. Also, the experience was great, I will be happy to use in the future. I will recommend to all my friends.

At the start I had no real view as to what the vehicle should be priced at. My initial price was too high, and Carsales feedback resulted in an immediate price adjustment.. With very few early responses I progressively revised the price until I got a lot of interest. Then success. Thank you.

Carsales.com.au is a terrific site for selling motor vehicles. This is the second vehicle I have sold on here in the last 12 months and the customer service from the carsales team is fantastic.
I would highly recommend to my family and friends to sell their cars on this site.

We sold our Suzuki Alto via carssales.com,au It's an awesome platform for genuine car owners to sell or buy their cars. The service fee is completely justified. It is exiciting to experience and be in times such digital boom!!!