Carsales.com.au

Constantly decreasing in quality. Constantly messing with the G/UI for no improvement. Constantly relying more on AI. Removing premium features such as price assist. All of this, and they still charge top dollar, and will not refund anything for the users despite removing features for those who pay—features you can only get as a paying user.… Read more

Relies on redbook which is notoriously slow and horrid for prices of used cars.

Absolute garbage website that has only gotten worse.

Paid the extortionate $420 for just the "Standard" ad, back in May ! Its now the end of October. Adjusted price accordingly, update the mileage etc and the only contact was by scammers or other dodgy sales platforms offering their BS. The car is immaculate and still under manufacturers warranty so its not the car or the price. Total waste of money and the last time I use carsales.

After a sale, Car Sales sent an email indicated a simple survey which I was happy to give irrespective of the fictional monetary offering. The link takes obe to an external company where one has to create an account giving information to an unknown company. Who when you finally sign in wants approval to take calls. Which I declined where as it… Read more

promptly closes the connection saying one has to agree to everything. Now they have my address and other details they are going to send me unsolicited surveys.

Within days of posting my $$$ advertisement I received enquires from 5 scammers. Within one week my credit card details I used to pay for the advertisement have been stolen and I was forced to cancel my credit card. I never received 1 legitimate… Read more

enquiry. Posted my sale ad elsewhere, 10 enquiries, 4 people came and viewed my Caravan, and it was sold within days. Do not use this website. Expensive, useless, and fraudulent.

Expensive to list but WORTH IT if you want to sell your vehicle in a short time – We had legitimate interest within 24 hours, and agreed sale within 48 hours, am very happy (considering vehicle has been listed on FB marketplace for over a year without a single enquiry) Show reply

After 4 weeks not 1 legitimate enquiry but plenty of scammers even though i liated at below Carsales recommendation. Too many cars listed to few geographical filters. Never again

Advertised my 2020 Kia cerato sedan with carsales and it got sold in 14 days. It is advisable to pay $48 more for showcase enhancement as it places your ad near the top of relevant search results, rotating above standard and premium ads. Although it drew over 140 views there were 5 serious enquiries, so it depends on your car. I was very happy… Read more ·  1

with the safety of money transfer. When opted in for their carsales wallet they would transfer immeditaely $0.01 into your bank account to assure you it is the correct bank details. Then when buyer agrees to buy and you request payment, buyer transfers into car sales and when buyer releases money the money appears within 15 minutres into your account, so it is absolutely safe. Private sale through carsales gave me $3000 - $5000 more than 4 dealers. One dealer was very rude when I went back to them a second time to ask for a better offer they said I shouldnt have put on carsales! I also advertised on facebook but there are so many cars advertised I didnt even get any enquiries. I also dont feel as safe selling through facebook. In comparison I would have paid over $438 to sell my car with autoflip which is far more expensive than the $217 I paid for with carsales. So do your homework. With dealers you get bombared with sms messages and such low offers. They will always cut back on their first offer after inspection of your car going through every minor fault they can find, like even scratches!

The car is sold. Your platform worked for me, so I consider it good enough to recommend, although I think your selling price advice can be a little low when the car has so many extra features. Show reply

I never tried selling my car through other platforms because selling a car is already difficult enough. It's hard to achieve the price we want, and it also costs a lot of money to prepare the car for sale. Despite these challenges, I still believe that Carsales is one of the best platforms to sell a car. Show reply

$199 spent. ZERO enquiries. ZERO goodwill. After 20 years using Carsales, I paid $199 for an advertisement rated 82% by their own system. It generated ZERO enquiries. The same vehicle received 9+ enquiries on FREE Facebook Marketplace and sold. I sought feedback and a fair resolution. Carsales refused any refund, including a partial refund as a… Read more

goodwill gesture, even after considering my 20-year customer history.

Don't waste your time or your money. Carsales is no longer the platform it once was. After 20 years as a loyal customer, they've lost my business for good.

Could be good to buy car but not to sell. Their listing price is through roof and all I have been contacted by is dealers or scammers on messages (no idea how they are able to contact me on mobile number rather than carsales message app) Their listing suggested price varies and at 500km difference asked to list my vehicle for $7,000 lower than… Read more

current listed price.

I will more likely able to sell my car on facebook market place than on carsales even after paying them. Zero value added for $300 listing cost.

Listed my car through this site and never got one private party inquiry in almost 6 weeks. It is swarmed by dealers annoying you and sending you low ball offers. Paid top dollar to list car and honestly got nothing in return. Taking my car back to dealership I bought it from to sell to them. I would not use this site again based on on my experience and would warn people to look elsewhere.

The car sales is not a great portal anymore. Facebook is better then this for free. I posted two ad and non of these moving on carsales but litd of enquiry from Facebook marketplace.

I recently used carsales.com.au to sell my car by purchasing an ad for $134, following their advice on the recommended sales price. Unfortunately, I had no genuine inquiries for four weeks. Instead, I received calls from scammers on four separate occasions, asking for my bank details and claiming they wanted to buy the car without viewing it.… Read more

These contacts often mentioned working in remote mining towns with limited communication access, which raised red flags.

Carsales.com.au should implement better measures to protect sellers from scammers. While they offer virtual phone numbers for an additional fee as a safeguard, this feature should be made free of charge to enhance security and prevent fraudulent activities effectively.

In contrast, I listed my car on Facebook Marketplace and was able to sell it within five days—proving far more efficient and cost-effective. Given my experience, I find carsales.com.au to be overly expensive with no tangible results, and I cannot recommend it for selling a vehicle. If anyone is considering using carsales, I would advise exploring alternative platforms for a more successful outcome.

Only got 1 inquiry on car sales which cost me over $150 to advertise my car, facebook market place i had 345 inquiries and sold very quickly on facebook. It was a complete ripoff and regret spending all that money when a free advertising site sold my within a week.. use facebook and save your hard earnt cash..

Expensive, next to no exposure and very hard to get feed back. Open to scammers. Marketplace is free and seems to be the place everyone looks when wanting to buy a car. I wouldn’t waste my money next time I have a car to sell.

Have used Carsales a few times over the last 10+ years with success. This will be my last time I use them. For a start it has gotten very expensive compared to what it was, but I paid that fee based on previous success I have had. I now regret it, the website has changed and is now a waste of money for Private sellers ( unless maybe you have some… Read more

unique expensive car). I was just selling a run of the mill SUV and the ONLY offers I got were from dealers and wholesalers pitching low-ball wholesale. If I wanted wholesale I could have just saved myself the $139 I paid to Carsales and gone straight to the many wholesalers out there. In future selling privately I will just use the other platforms with much lower or zero fees. Did give 2 stars instead of 1 because the carsales platform is at least easy to use.

Paid for the premium advertisement ($500+) and only recieved one scam and one interested buyer. Put it on Facebook marketplace and recieved multiple enquiries. Formatting and ease of creating adevtisment were worth 2 stars..

Back in the day carsales use to be great with legitimate buyers. Now its 85% scammers, 10% dealerships etc and only about 5% private buyers with hardly anyone legitimate to buy. Carsales should verify people properly to help with the scammer people.