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AutoBahn Mechanical & Electrical Services

AutoBahn Mechanical & Electrical Services

 Verified
AutoBahn Mechanical & Electrical Services
4.5

199 reviews

Positive vs Negative
85%15%
Rates and Fees
4.4
Transparency ?
4.4
Job Satisfaction ?
4.5
Timeliness
4.6
5 Susan  · Great place, Thanks a lot for all your help Rob
5 Sue  · Just had my car serviced at Autobahn Midland . Great service, excellent customer service, great value. Car is running like a dream. Thank you all
5 Aprilone  · Done wheel rotation, and thanks for booking me on such short notice. Friendly staff as well.
5 Ruel C.  · Had a tire puncture and they did excellent car service! On time, worth the money, and good customer service from Rick. Thank you!
5 Michael   · Thanks for sorting out my ute. Running like a dream now. Much appreciated. Cheers.
5 Lucy  · Great customer service and advice today. Thanks for taking my car in straight away to fix. Much appreciated.
Louise Y.
Louise Y.WA
  Spearwood

Discovered brake lights and head lights weren't working at the time so quickly drove it to Spearwood Autobhan for a quick quote as it was unsafe to drive. Booked car into get repairs done and as it turns out he replaced my lights for free as there was a shortening in the circuit. Great service and the staff are really friendly and look after their long-term customers. Thank you so much for your help in my time of need. Kind regards Louise

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cathy r.
cathy r.
  Canning Vale

I had my car serviced at Canning Vale Autobahn this week and once again Fletcher, Scott and the team made the process so easy. They are extremely helpful, accommodating, respectful and friendly. Their customer service is the best and I have complete faith that they will always do the right thing. Highly recommended!!!! Show reply

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Joshua I.
Joshua I.
  Fair Incentive Spearwood

Came in to check up on my tyre. And they did a great job and service. They explained everything clearly which made things easier for me to understand what the real issue with my tyres was. Great Staff and Team. Got My Tyre Fixed up with no issues. Now will definitely come here more often. Show reply

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Reviews with attachments

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Lena S.
Lena S.WA
  Innaloo

2 days in a row i came in with car problems and both times they helped sort my broken windows wiper FREE , Taj was patient,as I know nothing about cars or car parts,he was kind friendly and honest!! Absolutely blown away by the FANTASTIC customer service. TAJ WENT OVER AND BEYOND TO ASSIST ME AND GET MY CAR BACK ON THE ROAD ONCE IT WAS SORTED OUT… Read more ·  1

BACK ON THE ROAD SAFELY!!! These young fellas and ladies whom work here at innaloo autobarn are a rarity and absolute pleasure to do business with and couldn't recommend high enough!!! We will be back again as these workers are through pleasant and skilled. Thanks taj and Alex for all your assistance and hard work.

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Darwin
DarwinWA2 posts
  Kwinana

All prices GST inclusive I did car service for $ 310 and they said I need to replace rear brakes and quoted 582. They did not have parts on the same day so I had to bring back car another day. When I got final invoice for brake pads and motor replacement for 582 it was 250 for parts and rest for labour so basically I paid 600 for labour only… Read more

which is unfair because my car was 2019 model and I have been regularly servicing car. I do realise cost of living has gone up this level of pricing ridiculous.When I checked pricing of parts it was only 60 each so they charged 100 percent margin on parts as well.For folks out there please ask for labour charge in advance and do a simple parts check in super cheap auto website to unsure fair pricing.I have learned my lesson not going back.

Autobahn
Autobahn    

Hi Darwin, we apologise if you feel you had been charged… Read more

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Jacko 7967
Jacko 7967WA4 posts
  Banksia Grove

Fast book in but poor service and wrong advice – Banksia Grove store. Took My Peugeot 308 in for service and specifically for "particle filter additive too low" . They were able to fit me in quickly which was good and they advise had experienced European car mechanic though they didn't take any information about car which should have been my first red flag. Picked up car but no additive changed… Read more

and girl at counter said can't refill and had to get Adblue pouch from Peugeot dealer. I queried this as I'd done a bit of research prior and apart from the fact you can refill, the systems take Eolys fluid not Adblue and they are not compatible. She said it s Adblue and we rang Peugeot to confirm, can get it $700 fitted, couldn't talk to mechanic to verify. Ok I'm not a mechanic fair enough so I took the empty pouch they had removed from car and went out side and rang Peugeot. They asked my VIN number and a minute later said yes Eolys Fluid definitely not Adblue and no way can it be used, had a pouch in stock $600, so at least price was close. The kicker is that on the empty OEM fluid pouch she handed me it clearly states EOLYS 176! see pic. Be very wary of these people as they can't even see what's in front of their face.

Autobahn
Autobahn    

Hi Jack, we apologize for the confusion with your… Read more

Latest follow-ups

Ann H.
Ann H.
  Butler

I have just been reading the previous reviews and I can honestly say I agree 100 percent that the service you receive is amazing so kind so helpful and the position we were in being a vulnerable holiday couple we received truly excellent service. I… Read more ·  1

would highly recommend this company for your motoring needs. The manager Stuart is definitely running a fine team. We cannot thank them enough.

 Follow-up  · Since my first review I have been spreading the word what a brilliant service you receive telling friends and family. Because the service you do receive is so professional.

Positive reviews

Monique d
Monique d2 posts
  Butler

The team at Autobahn Mechanical & Electrical Services are always so friendly and welcoming, I was driving past and popped in to see if they could help, not only did they help, but I was in and out so quickly. They genuinely care about their customers and consistently go above and beyond. Highly recommend! Show reply

Nick D.
Nick D.
  Verified Midland

Leon from Autobahn Midland provided great communication and customer service when I desperately needed to have my car brakes and engine mount fixed. He was able to book my car in to get everything done same day and for a reasonable cost considering it was a very busy time of year for his excellent team of mechanics (pre-Easter). Show details ·  1

Jason
Jason
  Armadale

Sent my daughters car in to have a few issues sorted and the professional manner in which communication and workmanship was carried out was excellent would highly recommend them to anyone Show reply

Negative reviews

DAV
DAVWA3 posts
  Kwinana

Pathetic, had my car there 3 times first two time told to come back because they've run out of time all over a O ring they can't find, $200 down the drain wasn't until the 3rd time I asked for a refund boss gets involved apparently I need to replace half my aircon system. Rude customer service. Dont add die to the system if you're blind took me 10 seconds to find it

Autobahn
Autobahn    

Hi Dav, thank you so much for taking the time to leave… Read more

daniel w.
daniel w.WA
  Banksia Grove

My experience dealing with Autobahn was extremely disappointing. My vehicle required repairs due to issues caused by Autobahn’s own workmanship services. The initial work carried out on my car was substandard and resulted in further damage, which is what led to the insurance claim and repair process. From there, the situation only got worse. It… Read more

took over 5 months for my car to finally be repaired, which is completely unreasonable. Throughout that time, communication was extremely poor — particularly from the owner — and I was constantly chasing updates with little to no clear information.

I was given conflicting stories and excuses about delays, which added unnecessary stress to an already frustrating situation.

Even after the claim was settled, my completed vehicle was withheld for weeks due to Autobahn failing to manage payments with the repairer, leaving me stuck in the middle of an issue that had nothing to do with me.

Overall, the entire experience — from the initial poor workmanship through to the drawn-out claim, lack of communication, and delays — was extremely negative.

I would strongly recommend significant improvements in workmanship standards, customer service, and management processes.

Autobahn
Autobahn    

Hi Daniel, we are sincerely sorry for the inconvenience… Read more

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Clayton
ClaytonWA
  Spearwood

Booked my car to have repairs done after getting a service there , telephoned the store 3 days prior with the quote to arrange the parts they said yes yes i had to take day off work for repairs on the day of service which was a friday they rang at 15.30 to say the parts have not arrived the car will be ready next day saturday so i was not happy as… Read more

i arranged to have the parts ready prior.

And when i received the car the drivers electrical window button is not working properly it was ok before the service i rang the store to tell the problem the man Nic on phone was very rude saying well it was working when you left.

He did offer to look at it but no thanks i have lost confidence in your service & bad attitude.

Autobahn
Autobahn    

Hi Clayton, thank you for taking the time to leave us… Read more

Recent reviews

Rod
RodWA
  Mindarie

My daughters Prado had an adjuster nut seized on tie rod. I was referred to Auto Bahn Mindarie, spoke to the manager Rob who fitted the car in same day. When I picked it up later that day he advised all done and given it wasn't a big job he advised me there is no charge. This is rare these days. Customer service is alive and well at Auto Bahn Mindarie. Thanks to Rob and his team. Show reply

Sue e
Sue e
  Cockburn

Thankyou so much amazing customer service helping a lady of a certain age whose husband working away and her headlight goes whilst working nights ..A young gentleman just swapped it for a new one thanks so much and I'm sure I be back with business your way at some point . Really appreciate it. Thankyou Sue Show reply

Aileen H.
Aileen H.Western Australia
  Verified Cannington

Excellent customer service. Worked quickly and kept me well informed . Like me, my car is a bit elderly and not in the best of health... It drove out of there like a boss. ! I'll be back . Thanks autobahn Show reply

Emma M.
Emma M.
  Morley

Another fantastic experience at Morley Autobahn today - had a strange issue occurring with my engine suddenly cutting out after ignition at random times. Wasn’t the battery … couldn’t work out what might be happening. Brought the car down at short notice, although they were busy they managed to squeeze me in and at no charge they worked out it was… Read more ·  1

a damaged immobiliser in my key. Saved me an enormous amount of money and I’m back up at running with a new key cut. Thank you so much Morley Autobahn!

Saptha
SapthaNSW6 posts
  Verified Banksia Grove

If I could give 5 billion stars, I would! I recently took my Mercedes and Audi to Autobahn Mechanical and Electrical Services, Banksia Grove, and I am beyond impressed with the entire experience! From the moment I walked in, the team welcomed me without hesitation — no fuss about the type of car, just a genuine desire to help. What stood out… Read more ·  1

immediately was their honesty and professionalism. They provided a transparent, reasonable estimate, showed me the genuine cost of parts, and even let me choose the parts that suited my needs. I felt respected and informed at every step.

On the day of my booking, I had an emergency, and they rescheduled without any stress. Then, unexpectedly, I needed to bring the car in earlier than planned — again, they went out of their way to help and got the repairs done without hesitation.

But what truly touched me was their kindness beyond mechanical work. I mentioned I had an important interview, and not only were they understanding, but they even offered me a backup car so I could get there on time. That level of care is rare!

Every staff member was friendly, professional, and supportive. A special shoutout to Amy — she is an absolute gem! Amy’s generosity, honesty, and dedication truly shine and elevate the Autobahn brand to the highest standards.

If I could give 5 billion stars, I absolutely would — that’s how outstanding their service was. Thank you, Autobahn Banksia Grove, for setting the bar so high!

Elaine H.
Elaine H.WA
  Banksia Grove

Just wanted to say a Big Thank You to AutoBahn Banksia Grove for your assistance today, 31st May. When a faulty air pump at a 7 service station in Banksia Grove deflated my tyre. Autobahn Banksia Grove was to the rescue, not only providing a manual air compressor to make my car roadworthy. The staff also ensured that all the tyres were at the manufacturer's recommended air pressure. Again, I appreciated all your help. Show reply

Amberley
AmberleyWA
  Cockburn

Jack has helped me twice now with my car. Every time with no faults and always willing to help. 100% recommend autobahn Cockburn. Their customer service and skills are unmatched Show reply

Ken
KenWA
  Cockburn

Had a nail stuck in my front tyre. They got it out and repaired the tyre within minutes. Not only was the service complementary, it was also friendly and professional. Thank you so much! Show reply

Mechanics

Find out how AutoBahn Mechanical & Electrical Services compares to other Mechanics

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Shar R.
Shar R.WA3 posts
  Butler

Helpful and very accommodating. Had to take the car back to recalibrate system, prompt service there too, and issue fixed (at no cost), with explanation on what to do/not to do if it occurs again. Quoted cost was $400 dollars cheaper then Auto Masters - who had replaced the part 18 months previous with only 6 months warranty. Auto Bahn warranty 2… Read more ·  1

years. Also offers payment plan. Very satisfied customer and will now make this our go-to mechanic. Cheers JP and crew.

Mick
Mick2 posts
  Balcatta

Mitsubishi Van Brakes – Took my Mitsubishi Van in for brakes on Tuesday 18th Feb 25. Greeted at the counter and explained what I wanted. Outstanding in everyway. The attention to detail, the service and how they treat you is second to none. I highly recommend the people at Autobahn Balcatta. Thanks boys and girls at Autobahn Balcatta. OUTSTANDING. Show reply

Jessica T.
Jessica T.
  Spearwood

Amazing service with a headlight change – Great service with these guys changing my headlight globe. Did it swiftly under 15 minutes and for free! Very happy with their kind service from taj, overall highly recommend coming here! Show reply

Eideard.
Eideard.WA18 posts
  Malaga

CHEETS – Do not under any circumstances take your vehicle to these people if your vehicle is fitted with a dashcam. My experience is took it to them ,left the dash cam ON when picked up dash cam turned off, unplugged main unit in glove box, now no longer works, returned to them to find out why turned off what have they done, all I got was denial we don't… Read more

go into the glove box, must have been a ghost, I am told to take it to auto sparky, who pays? You of course. Beware AVOID THEM.

Autobahn
Autobahn    

Hi Eideard We take all feedback seriously and are… Read more (+1 reply)

Karen
KarenWA5 posts
  Banksia Grove

Great Customer Service – Have been using AutoBahn Banksia Grove for a couple of years now. Corrine is extremely friendly & efficient and we are often able to get in at short notice. The mechanics are always Fast & Efficient and we have no complaints at all. The new lady Amy at the counter is also very ready to help however she can. All around excellent service. Thank you Guys - Cheers Karen Tapping Driving School. Show reply

Candice H.
Candice H.
  Butler

Highly recommend – I strongly recommend Autobahn Butler. The friendly team took care of my car repairs, and the service was outstanding. I'm thrilled with how well my car is running now! Will definitely use Autobahn again. My car was so sparkling clean after the service and repairs. A big shout out to JP. Thank you Show reply

Shannon
ShannonWA2 posts
  Kwinana

Made up issues just to get additional work – They have burned my trust twice now. 1. Told me my wife's car needed new front brake pads. Bought my own and replaced them only to find the old ones were in great shape and only 50% worn 2. Was told my car needed new rear shocks with a supply and fit cost of $2500 due to genuine Ford parts. Took my car to two independent mechanics and both told… Read more

me my cars shocks were perfectly fine.

My advice would be to stay clear of this place. I can't tell if it's a company issue or just the mechanics at the Kwinana store but stay away.

Autobahn
Autobahn    

Hi Shannon, We’re sorry to hear that you feel this way,… Read more

Nicole D.
Nicole D.7 posts
  Spearwood

What a gift! – I’m so impressed by the service given to me by the Spearwood Autobahn guys! They stood by their quote even though the job ended up costing them twice as much!! I couldn’t believe it! They are always pleasant , kind and helpful but this was beyond good service! Thank you guys!!! Show reply

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