B&D Doors and Openers

B&D Doors and Openers

 Verifiedbnd.com.au
B&D Doors and Openers
3.9

476 reviews

PositivevsNegative
74% · 350115 · 24%
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Return Claim MadeYes · No
Product Quality
4.3
Job Satisfaction
4.1

Reviews

476 reviews
phil
philmelbourne4 posts
 
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B&D Garage Doors and Openers
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Suraj
Suraj7 posts
 
Product Quality
Job Satisfaction
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Mark
Mark13 posts
 

Money making maintenance scheme

Have been unable to electronically open the garage door, so finally called for assistance. None offered, other than booking a $199 service call. Went to the main controller and pushed the green 'up' button. Door opened and remote controllers now work. This option was not offered by B&D. Have had remote garage doors for more than 30 Years and never required regular maintenance. Now I have paid for an expensive door and appears it needs regular maintenance at a cost. Surely there should be a multi year guarantee. Look at other options. Show details
Product Quality
Clarence
ClarenceGreater Melbourne (Outer), VIC9 posts
  Verified

Beware, not recommnded at any price!!

This company was contracted by the builder to install a garage door in my new home. It worked fine during three years. At the time of the third (required) maintenance I engaged a third party service, as I was no longer willing to pay their horrendous prices. I presume they have the same business model as Gillette and Airbus, sellng under cost and cashing through required maintenance services. Third party mantenance guy informed me the door had been incorrectly sized for the opening (incorrectly installed) and would soon die. Contacted B & D, who refused to rectify their faulty installation. If and whenever I need a new door it will not be B & D - at any price. Show details
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Paolo B
Paolo BSouth East Queensland, QLD13 posts
 

Expensive and careless Monopoly

The reason why they are so expensive and careless is because this company had it good for too long. They have a market monopoly which explains the above behaviour. After a long few months of calls and expensive (more than double) quotes i finally change my garage door with a different brand. This was the best decision of my life and i couldn’t be happier Show details
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B&D Garage Doors and Openers
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Paolo B.
Paolo B.South East Queensland, QLD
 

Expensive and careless Monopoly

The reason why they are so expensive and careless is because this company had it good for too long. They have a market monopoly which explains the above behaviour. After a long few months of calls and expensive (more than double) quotes i finally change my garage door with a different brand. This was the best decision of my life and i couldn’t be happier Show details
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B&D Garage Doors and Openers
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Glenn D.
Glenn D.South East Queensland, QLD
 

Smart hub not connecting

Love my smart hub but recently not connecting. The light just flashes blue. Can hold button down to change to steady purple but NO APP connection Show reply
nadia_highflyer
nadia_highflyerGreater Melbourne (Inner), VIC2 posts
 
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Mesut Kanli
Mesut KanliSydney, NSW
  Verified

RollsRoyce

Best Garage Door in Australia, Looks Great and Very Quite Show details ·  1
john e.
john e.Greater Melbourne (Outer), VIC17 posts
 

Unprofessional

Brand new door 3 years stoped working rang up the office they referred me to call some third party from south east Melbourne called them to see what’s going on the lady on the phone was rude and talks like you own them money very unprofessional it’s been a month now can’t even book us in for service stay away from them as much as u can
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Lu
LuSouth East Queensland, QLD16 posts
 

Avoid if you are coastal

Like your last reviewer our door is bubbling and peeling at the edges in less than 3 years. The manufacturer and company offer no support because of the salt air. They should not sell doors which are not fit for purpose. Show details
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Robert B.
Robert B.5 posts
 

Not for coastal installations

After 2 years the paint is flaking off the door. This is despite regular wash down of doors. If you live close to the coast suggest looking for another door.
Product Quality
Job Satisfaction
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Debra
Debra Greater Melbourne (Metropolitan), VIC2 posts
  Verified

Repair Service

Punctual and fixed efficiently. Very Happy with the end result. Show details ·  1
Brian Parkinson
Brian Parkinson
  Verified

Roller Door

Door working good just like new good service from service tech thanks.
B&D Garage Doors and Openers
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Fiona Best
Fiona Best
  Verified

New door motor

Helpful technician replaced our existing motor. (13 year old motor from original installation). Door now functional again. Can’t comment on product quality as the motor is new and appears to operate as it should, hoping this one lasts longer than the original. Show details ·  1
Product Quality
Job Satisfaction

Questions & Answers

Sucked in - again
Sucked in - again

We were away for a week and turned the power off to the smart hub and door. On returning I powered everything back up and the door and smart hub worked ok but a few days later we got a device alert on our phones saying 'offline'. Whilst we aren't getting notifications any more we can still operate the door using our mobiles which I find odd if the hub is supposedly offline. I'm going to power down the smart hub to see if it resets. Other than that can anyone help identify the problem?

B&D Garage Doors and Openers
B&D Garage Doors and Openers   DM   
Karen
Karen

While we were away the app on the phone turned to smart hub unavailable - When we got home, we tried to go and reset the smart hub but the purple light for activating hotspot does not turn on. The remotes work but the phone app does not. Any ideas

B&D Garage Doors and Openers
B&D Garage Doors and Openers   DM   
Karen
Karen  

Thanks for the reply l have sent a private message

Craig
Craig  

We are having the same issue with our sdo 7. What was the resolution? Craig

Shannan M.
Shannan M.

I love my door and it was working perfectly with google but now the website is saying its not secure and i can't reconnect the app.
Is something going on?

B&D Garage Doors and Openers
B&D Garage Doors and Openers   DM   
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