Supposedly the best roller doors on the market but unfortunately the most incompetent organisation to deal with. Waited what appears to be normal time frames for the door to be made and then delivered to find out during installation that B&D had supplied the wrong length side rails and then left a whole panel out of the materials supplied to the installer. Took 24hours to get a response as to when missing panel would be supplied to then get a totally unacceptable timeframe. Now I have no response from management at B&D as requested in my official complaint. Come on B&D lift your game!!!!

What a useless incompetent bunch. Not the staff members fault but b&d you really need to train your staff so the left hand has some idea what the right hand is doing. I have always had b&d products in the past and never had to deal with any problems apart from with this new door. Nothing but problems and getting it looked at..... 3 weeks later , multiple calls, taken time of work to meet a technician (if you could call him that) who had no idea what he was looking at..really! I would not recommend your product to my worst enemy. Still a dozen calls being told something different each time or a different person will call me back... 3 weeks later and no closer to having a door that functions... What a joke!

Sooooooo quiet and smoooth Pinnacle. Great product. Had a problem with one of the many remotes supplied and laser sensor installation, but their service guy was so helpful. Must be close to best in class in service support.

I've been satisfied with my two B&D doors, which were installed 5 years ago. However the 6m wide Panelift door has just failed, with 3 of the 4 panels cracked in the middle, which causes the while unit to sag when raised. I wonder if there should be more reinforcement braces across the door to prevent this - the sheet metal is not strong enough to hold its own weight. Has anyone else found this problem?

Follow up: B&D have kindly come to the party to replace the broken panels with a better reinforced door. Just need to repair/replace the...

If you care for an excellent service of your garage door then without thinking anything else you can select b n d garage doors. Its excellent worth for the value of your money.

Disappointed couldn't get the correct sized taper on the bottom from B&D.
Ok once I organised the additional taper and fitted myself.

Our ceiling has a large I beam and 2 different ceiling heights. Great planning and installation. Very satisfied with end result

These doors are very nice, but not as strong as my old previous Roll a Doors. But these are much quieter, but much slower in opening or closing. The remote only needs an instant to send the message, and the doors operate from a considerable distance away. The installation was about 1/2 a day as there were 2 x doors to fit. The fitter was very courteous and got on with the job efficiently and without any fuss. He advised me about routine maintenance and programmed the 4 x remotes for us. He took away the old doors. Overall an excellent result of replacing 2 old and damaged x Roll a Doors with new quiet ones in the Colourbond colour we wanted. Highly recommended.

The door opener on our 30 year old Band D custom made tilting door, which relied on external counterweights, was failing regularly. We had asked around extensively in the past for a replacement for this failing opener. "B&D Doors and Openers" went that extra mile, getting electrical engineering help. They modified a German made "4Ddoors" opener such that it fitted our system. It is now working a treat- better than ever.

Excellent service
Great quality doors , locks & remote work great...door had a fault when being installed ..replaced straight away ..
.would recommend B & D doors

An old roller-door was moved from the old garage to a new garage (about 10 m away) and there was much fiddling to get it mounted as high as possible in the new garage, as less clearance was available than expected. The men did an excellent job. I am very happy with the result.

B & D offers efficient and timely service. Nothing too much trouble. Problem resolved and advice given on ways to keep the gates well maintained.

Excellent service for an excellent product. Great advice was given when I went back to purchase an automatic door opener too.

I was extremely happy with the service provided when the door was installed & also with the 12 month follow up, to do a service on the door.

I felt very satisfied and happy with the job and experience was no fuss and easy. I would recommend B & D

We were very happy with the service provided. The service man arrived at the appointed time, was very friendly, efficient and ensured our roller door was in smooth working order.

We love our doors which work smoothly with minimal noise and the window panels at the top allow a lot more light into the garage. The process from selection to installation was excellent.

From the initial on site visit to the installation it was a pleasure to do business with B&D
The motorised roller door has been installed for 12 months now ands been working perfectly.
The sales and installation team were excellent nothing was too much trouble would recommend them to anyone who is considering a new B & D garage door.

Technician turned up on time, very helpful & polite. Solved our issue quickly, no problems since.
Garage control works every time perfectly!

My experience was very positive right from my initial enquiries which led to a great mobile demonstration and sales conclusion. The installer was diligent and did a great job.
The door is beautiful however I did have to make a small modification to correct it from binding and reversing while remotely closing. I would be happy to share this modification with B&D as it would be to their benefit.