??!
1 photo
Baby Bunting Physical store

Baby Bunting Physical store

2.5 from 43 reviews

See the Best Mother & Baby Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(13)
(1)
(3)
(3)
(23)
  • Product Quality
    3.4 (30)
  • Return Claim MadeYes (2) · No (33)
  • Customer Service
    2.6 (38)

Laura T.

Laura T.South East Queensland, QLD

  • 2 reviews

Bad customer service

published

Everytime I go into Baby Bunting, the staff is unwilling to help and rude.

I also set up a gift registry and seems impossible on my phone to edit the list or delete items off. The list also does not update once a purchase has been made. Not user friendly.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNew Farm and others
See all answers

Bronwyn P.

Bronwyn P.Greater Melbourne (Outer), VIC

  • 4 reviews
  • Verified customer

Extremely Poor Customer Treatment and Believe they are excluded from ACC Law.

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationHoppers Crossing
See all answers
Bev Forrest

Bev ForrestWestern Australia

Great Service from Britax Rep

published

Bought a child car seat today at the Cannington WA store. I was served by the Britax Representative Shilpa. I needed to contact my daughter who was in Abu Dhabi and Shilpa was fantastic. Very helpful and obliging. This made making my purchase today much easier for me and I now am confident the correct car seat was purchased and at a great price. Thanks Shilpa

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCannington. Western Australia
See all answers
Champey

ChampeyGreater Melbourne (Outer), VIC

Thank you for being so helpful!

published

We bought our pram today at Baby Bunting Chadstone and was assisted by the lovely Poppy. She was very helpful and knowledgeable in helping us choose the right pram for our baby. Amazing customer service experience thank you! Champey & Carolyn

Product Quality
Customer Service
Return Claim MadeNo
Store LocationChadstone Baby Bunting
See all answers

clarerichards101

clarerichards101Central West, NSW

  • 2 reviews

Baby Bunting Penrith

published
Customer Service
Store LocationPenrith Baby Bunting

Jade

JadePeel, WA

Great customer service at Baldivis

published

Hi
Wonderful customer service from Mackenzie at the Baldivis store on 06/11/19. I bought a monitor then changed my mind as I got to the car and decided to buy the more expensive model. Mackenzie was friendly, patient and understanding even though it was right on closing time and I had 2 small kids in tow with me. Thank you for your awesome customer service Mackenzie!! I really apppreciated it!

Product Quality
Customer Service
Store LocationBaldivis

Sharon C.

Sharon C.Central Highlands and Goldfields, VIC

Best Customer Service ever

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationHoppers Crossing Vic
See all answers

Molly P.

Molly P.Perth, WA

  • 2 reviews

Good prices extensive range

published

Well laid out store with a good range of brands. Good for all the basics and some higher end brands. Definitely worth taking advantage of some of the excellent sales they have their weekend sale was a spend and save special,worked out perfectly.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMyaree
See all answers
Dr. Kay

Dr. KayPerth, WA

Osborne Park - Terrible customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationOsborne Park
See all answers
KT C

KT CPerth, WA

  • 3 reviews

Great customer service.

published

Shout out to the team at Albany Highway baby bunting. Always willing to help and great customer service. To me it’s the best outlet in Western Australia. Keep it up !

Product Quality
Customer Service
Return Claim MadeNo

Alphonsus A.

Alphonsus A.Perth, WA

  • 3 reviews

top notch customer service

published

They allowed me to refund my damaged product even after more than a year of me owning it, no questions asked. This level of customer service is Simply remarkable. AND I wasn’t even trying to get a refund !

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAlbany Highway Western Australia
See all answers

Justin R.

Justin R.Greater Melbourne (Metropolitan), VIC

Sale items never in stock

published

Always find sale items are never in stock twice ive been once for dr browns bottles and second for a safety first nasal both times out of stock and told waiting for a delivery this goes on until it's off special. These stores are poorly managed

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPreston
See all answers

Incorrect Safety Advise on Carseat Installation – Baby Bunting Chadstone

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationChadstone
See all answers

Great customer service both online & instore but slightly more expensive with some goods compared to other shops

published

I was very happy with both the website and being able to buy things in store. As I was stocking a nursery, I was able to order and layby items over the duration of the pregnancy which saved me space. My only complaint was the fact that you need to go to a different area to collect bulky goods after finalising a layby (leave the building and go to the back with your car). The boxes were also awkward and the customer service area did not offer assistance to load the boxes in the car.

Product Quality
Customer Service
Return Claim MadeNo
Alyy

AlyyMelbourne

  • 5 reviews

Bad (No) customer service

published

Was in Ringwood store for a baby car seat, waited for half an hour without any help. Pressed the help button, the sales walked pass and helped the other lady who came in not long ago. (Fair enough she didn't know who came first)
However, she didn't come back to us even though she knew we were waiting.
We then off to the Baby train, the sales there was friendly and professional, answered all our questions and we bought the car seat within 10mins (cheaper as well)
0 star for baby bunting and 5 star for baby train
This is not the first time but definitely will be the last time we got disappointed. Bye Bunting Ringwood.

Customer Service
Return Claim MadeNo
Store LocationRingwood

Worst customer service at Narre Warren Store

published

Horrible service! Made to feel as though we were invisible with staff walking right past us when we clearly needed help and had to walk around the whole store to then go to the front to ask for help TWICE because the first time the information given was useless. Definitely wouldn’t go back and would not recommend to other new parents. Thanks for ruining our day.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNarre Warren
See all answers

Chris

Chris

  • 2 reviews
  • 2 likes

Bad customer servce

published

I was in the store in Hoppers Crossing and I found the staff to be unfriendly not rude but not real helpful. I tried to change a suit which was a 4baby bunting brand and I just wanted to change size not refund. I received as a present with all tags but I got told I need to make two phone calls to find who and when it got. While a did that she served someone else then walked off. I had to stand in line to get my own suit back from a different lady. Need training in customer service

Product Quality
Customer Service
Return Claim MadeNo
Store LocationHoppers Crossing
See all answers

Sil

SilSydney, NSW

  • 4 reviews
  • 7 likes

Disgusting service moore park

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMoore park
See all answers

Kaija Croft

Kaija CroftSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Not going to be back!

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationNorthlakes
See all answers

Never EVER shop with BABY BUNTING

published

Bought item in lay by on 4/7/19. I was told item will be arrived 7-14 days. I waited for 23 days. Even I called them on 19/07 that I was told to get refund. Today 26/7, I went and asked for refund. They told me because of lay by order and need to be charged 25 % of deposit from term and condition receipt or ONLY CAN exchanged items of the totally you paid. If I knew about this term, I would not pay the item in full initially. I am very disappointed with their service. No one mentioned that I will be charged 25% if I request refund before I made my payment. I was regular customer with Baby Bunting since my first daughter was born 3 years ago.

Customer Service
Return Claim MadeNo
Store LocationChadstone

Page 1 of 3

See all Baby Bunting reviews

Questions & Answers

Sorry, there are no questions about Baby Bunting Physical store but you can read 7 questions about Baby Bunting.


Get an answer from our members and Baby Bunting representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.