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Baby Kingdom Physical store

Baby Kingdom Physical store

2.4 from 11 reviews · View Statistics

Reviews

2.4

11 reviews
3
(0)
2
(0)
  • Product Quality
    2.9 (9)
  • Return Claim MadeYes (2) · No (8)
  • Customer Service
    2.2 (10)
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Unhappy with the service

published
Customer Service
Incentivised ReviewNo
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Yingying S.

Yingying S.Sydney, NSW

  • 2 reviews

Smooth purchase experience

published

Took the lesson from other reviewers. I called the babykingdom store in Alexandria to confirm the items were indeed in stock. Chose the pick and collect option, instead of online delivery. The customer service was helpful and the whole purchase experience was smooth and satisfactory.

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s_thilini

s_thiliniNeutral Bay

  • 9 reviews
  • 4 likes

It's been great so far

published

I am a first time mom and Baby Kingdom in Alexandria was one of the stores I visited. I am really happy with their service.
Even on the busy days (weekends) if you're patient enough someone would come to you and try to help you. They don't push stuff at you. They try to understand you needs, environment and show pros and cons of products.
My sister also ordered an item online for me. Online experience was also great. I remember contacting someone over the phone regarding the click and collect. She was super friendly.
So far my experience with Baby Kingdom has been five stars and I don't think I will shop anywhere else.

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sara J.

sara J.Sydney, NSW

  • 2 reviews

Terrible customer service

published

Really bad service no one greeted me , I had to go back and fourth to the counter to ask about product knowledge . Staff had very poor knowledge about the products I was after .
She was pushing me towards certain brand. Super disgusting and terrible experience will never go back again to that store .

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aldo812

aldo812Sydney, NSW

  • 6 reviews
  • 1 like

No service

published
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Ant

Ant

  • 3 reviews
  • 1 like

Avoid Baby Kingdom and UppaBaby!

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Maria Conti

Maria ContiSydney, NSW

Great assistance and service

published

We had a lot to buy and no idea where to start. The service was excellent! Served by a lady called Bini she was able to give us comparable information between brands to help us make our decisions. Made the entire process much easier

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Sil

SilSydney, NSW

  • 4 reviews
  • 8 likes

Disgusting service Alexandria

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Disgusting service

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Elo

EloSydney, NSW

  • 7 reviews
  • 1 like

Terrible

published
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Ash

AshSydney

  • 4 reviews
  • 1 like

Great

published

Great customer service offered even though we went with no idea.Well looked after and happy customer.
Definately returning for more furnitures

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