Curtains and RodsI bought one set of curtains and a rod for my bedroom..quickly delivered. So happy I ordered another 5 sets for the whole house. Fantastic price! Customer service excellent too!
Fabulous serviceOrdered curtain tracks which arrived bent. Wonderful staff (Renae) promptly resolved it. Great product for a fraction of the price that I would pay elsewhere Show details
Sheer bindsWe purchased some sheer blinds to sit behind some blockouts we already had.
Great quality items, easy to install and arrived quickly. Only small thing is they don’t come with buckles for the cord. Show details
I'm so happyPurchased curtains on Tuesday, today is Thursday and they're Here!
I've put them up and they look just as pictured. Show details
Quick Delivery, out of my expectationI don't have much complaint about this, I bought wool blend rug for a room. The delivery time wasn't quite accurate (It was early but I am happy to take that, lucky someone was home). I don't see any updates for the delivery status.
Good protection layer (a massive plastic bag).
If you look for very high quality like super thick, super soft piled. you need to look somewhere else.
I wouldn't find the tag for the rug description (which is downsize of it).
It doesn't have underlay of the rug.
However, it meets all of my requirement I am happy to give it good rate.
It is perfect for my room. Show details
Order cancelled, no details about refundOrdered (and paid for) a wombat a few weeks ago, 8 days later received an email with a postage query. Unfortunately I didn’t see this email and received another one a few days later asking for confirmation of delivery address. Responded a few hours later with delivery address and now, 6 days later have been told the order has been cancelled as they’re out of stock, no details about a refund. Pretty disappointed as was a birthday gift for tomorrow. Show details
Is this just a scam?I purchased a rug online from Baha on 8 May 2023. The estimated delivery date was 11-19 May 2023. From that time I received no communication of any kind - nothing to confirm the delivery time, nothing to explain that there would be a delay. Just radio silence.
I sent a polite email on 13 May 2023 to ask for a tracking number and whether there was any further information about the likely delivery date. I received no response.
I sent a further email on 18 May 2023, noting the lack of response to my previous email, and again asking for informati... Read moreon about when the product would be delivered. I received no response. I attempted to contact the company, but how exactly can someone do that? Their website suggests "Our local Aussie team is online 5 days a week during business hours (9am-5pm)", but what does that mean? There is no phone number to contact, no chat function on the website, no function at all to contact them. If they are in fact online, they are not apparently available to deliver service. Instead you are directed to sent all all order specific queries after placing an order to email@example.com - ie. the email address I have been sending my emails to and receiving no response of any kind. It is not clear to me whether this is a company that just has absolutely terrible customer service, or whether this is some kind of scam. Either way, my recommendation is to avoid Baha. Save your money. There are lots of online stores today who actually engage with this customers and provide updates and/or some capacity to be contacted. The only thing Baha has done efficiently is take my money at payment and then deliver absolutely nothing.
France Textured Loop Multi waeve rug IvoryThis has got to be the most beautiful rug ever... so impressed and on sale. Delivery literally took 4 days.
I have been looking for a rug as good as this for ages but way out of my price. So happy thank you Show reply
Absolutely terrible productOrdered the York loop rug. The loop is appears a lot bigger in person than it does on the website. However that’s not the problem. The loops are undone in several places. After emailing baha customer service, their response was that it is ‘normal to see strands of fibre sticking up’.
I was offered a refund but would have to pay return freight costs which would possibly cost more than the faulty rug.
Do not recommend this company or their rugs.
Didn't send productI have never done a bad review on anything but I have to here. I have been looking at a memory foam bean bag for around a year or so and finally had the $$ to buy it. I ordered the wombat and I had heard nothing from them. I emailed a week later, told it would be sent on Monday. waited 2 weeks and emailed again only to be told it was not sent at all and still in their warehouse. to add insult they sent emails to review it and text messages to say it is now $70 off. I just wanted it to start with.
Poor customer serviceI ordered a wombat bean bag on 11/8 and 12/8 I got tracking that it was shipped. After a month I didn’t receive my order and contact them. They tell me PO Box no’s aren’t accepted even though they have my residential address. We are remote so have no mail man just a Post office. They then tell me it’s out of stock. Why send me shipping tracking details when they haven’t sent item. I just gave up in the end!!!!
Biggest Scammers! Buyer BewareI purchased a Rug and it was too small, it was never stood on at all. I returned in perfect condition, they are saying it was damaged, they are keeping the rug and denying a refund! There is no phone contact and no names in any emails!
DO NOT TRUST THIS SELLER!!!!!!!!! Show details
Wombat beanbag came stained :( and doesnt look much like the photosThe bean bag came stained, only noticed it after i started pulling apart the foam so am not sure how im going to put it all back together to return it. Not to mention, the foam was stuck together like glue from being vacuum sealed. Fingers start to go sore and hurt from trying to pull foam apart...
I left it alone for 24 hrs but it still didn't fluff up like the photos. Feels a bit lumpy when sat on...
So overall feeling disappointed.
Have tried contacting them thru their live messaging app on their website but no one has responded.
Excellent productThe blinds were excellent and delivery was very quick. BAHA communicated very well and helped a lot. I also ordered a clear PVC blind from BAHA. When it was realized that they are not manufacturing them anymore, the money was returned immediately. This seller is really good and reliable.
Great product and great customer service!The wombat beanbag is hands down one of the comfiest things I’ve ever lounged on! The product arrived quickly however with the outdoor cover instead of the indoor, after contacting Baha about this they promptly worked to resolve the problem and sent out the correct one via express shipping! Very impressed with how they handled the issue! Show details
Questions & Answers
Purchased memory foam chair and arrived with zips closed on outer bag. No tags on zips and unable to undo . Zips licked closed??
Hey Drew, The Wombat Covers have no tags on the zippers as we are required by "Consumer Goods (Bean Bags) Safety Standard 2014" to remove all zipper tags for child safety:"
To use the zip we recommend... Read more
Thank you for the prompt and accurate solution.
Hi . The flick stick (fiber glass)which use for drawing curtains .. do you still supply them?
I’ve bought my BAHA Wombat, it’s arrived and it is so tightly vacuum packed that the foam won’t loosen up. All packing has been taken off and it’s just the inner bag, I haven’t put the cover on it yet. The seat is a rock hard cube. Any suggestions for loosening the foam up so it will expand and soften?
Thanks for your help.
I left mine for about half an hour to get some air into it and then just stomped on it, starting with the edges, to loosen the foam up. It does take a bit of work to make it fluffy but it gets there eventually!
Thank you! Did you open the inner lining to fluff up the foam? Or just leave the cover on it and bash away at it?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.