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I really love it!
First time purchasing on this site and the customer service was exceptional over the phone. The lounge was very easy to assemble. Quality is great if your looking for something that's firm but has a soft feel this is the one for you..
We love out new. Grey Gum .lounge :)
Baree 3 seater sofa. Excellent.
I was looking for a leather sofa for some time and was focusing only on brick and mortar stores. But got frustrated with the limited options in affordable range and prices in really high end stores. Then I stumbled upon this web store and immediately found the ideal one that I had in my mind, Baree 3 seater. I took a leap of faith and ordered it in caramel colour. I dealt with Tom from the beginning and he has given me all the information to such extent that I felt like I have checked it out myself. There was a small delay in getting the sofa ...due to this being made to order item and pandemic situation which was unavoidable. But I was kept informed throughout said period by Tom and Kris. The sofa was delivered very next day after Banana home received stock. Love this sofa! Quality is easily equivalent to a sofa that is two or three times the price. Soft and supple leather. Very comfortable. Really impressed with the product and the store.
Awesome lounge suite
Absolutely love our lounge suite. Sooooo comfy. Exactly what we were after for half the price in other stores. Can't fault their customer service. Obviously had to wait due to lock down but was still only 6 weeks. So happy with our purchase
Awesome customer service and affordable pricing
I had wonderful experience with Banana Homes. I bought one couch with chaise at a very affordable price. It's a good quality product and their customer service was excellent and delivered to me on the same scheduled day. I think Banana Homes will be your final stop for furnitures.
Good product, need to work on couple things
I initially ordered a couch from banana furniture and paid via PayPal. This being the first time I have ever bought anything without having a look first. I was told that the delivery would be in a weeks time and I understand due to delivery company it was not delivered. Hence I followed up and ordered a completely different couch which was in stock. Couch came in almost around 4 weeks time after the day of payment and the couch is absolutely amazing . Not the colour I would pick but I didn’t want to wait for another 6 weeks without one so I ord...ered whatever was in the stock. I am still waiting for the ottoman to be delivered as it was not in stock. Definitely would get better if delivery could be easy and not so time consuming. I will be updating more once I receive the ottoman. Edit on 15/7 2 months and still waiting on the Ottoman.
Received it today looks perfect
Got our sofa with chaise today, perfect in our living room. We love it. Had to play around while assembling the unit but happy ending. They were helpful while ordering the product. Highly recommended.....
The sofa we purchased is so comfy and also the quality looks so good..! So happy with the purchase!!
Assembling was quite easy as it came with instructions. Also, they were happy to help even on weekend when we called them. Highly recommended!!!
Lovely corner coach ❤
Communication was exelent the item was exactly as the description. Delivery at time I am so happy with this purchase.
Gorgeous Aswan sofa
It was a genuine pleasure dealing with Banana Home. I live in WA though I needed a new sofa for my apartment in Melbourne. I thought that arranging this from the other side of the country would make it difficult, though the company were so helpful in making the arrangements. Once I realised the original couch was too small for my apartment, it was seamless to arrange an exchange, pick up and swap for the larger one. The quality is great and a special thank you to Krish for your help. Rare to find such service.
We bought the sofa online during Covid lockdown . Customer service was excellent however we were a bit disappointed with the colour of the material of the sofa. Colour displayed on sofa differed from colour of the sofa delivered. It was surprisingly much darker on delivery compared to the picture online. We had rang up and confirmed the colour and all before we ordered so there were no mistake there.
We got used to the colour now and we like the sofa and it’s comfortable.
Customer Service were very helpful with our Enquiries and the price was quite good. Great company to deal with
Best couch I've ever had
I was looking to buy a new couch during covid but struggling as every where was closed. I took a chance with banana home and purchased the Ryder 6 seat with storage Ottoman in storm. We were also building our house and had some delays. However the team at banana home were so accommodating and flexible with holding the item and delivery. Once we received the couch it was so easy to assemble and beautiful. It's super comfy and easy to clean when the kids make a mess. I could not recommend this company enough. Customer service is flawless and the product absolutely perfect. Thankyou thankyou thankyou to the whole team at banana home. Will most definitely purchase from you again.
Amazing! Love the couch and loved the service
Ordered the couch at 9pm the night before and was delivered the next day. Love it. Exactly how it looked in the pictures and customer service was great and easily contacteable
Awesome couches. We ordered our custom couch in October and recieved this week. Awesome service, couches are awesome. Really comfortable. Great built better than all couches we sat on in store
Sofa . Beautiful sofa extremely happy
Beautiful sofa , quality indeed and we absolutely love it! Very happy with purchase . Highly recommend from them . 100% happy and easy to assemble
Great couch great price!
Ordered my couch the day before to be delivered the next day and it was Fast and efficient. Love it!
Questions & Answers
Just purchased the Preston sofa and while I love the look of it, it’s hard as rocks. Will it soften up or should I return and look for something more comfortable?
Hi WinWoo! Thanks for your question.
The Preston Sofa, like all couches that are foam-based will soften over time. The overall softness is relative to what you prefer as a user, some people think the Preston Sofa is really soft, some think it is firmer, so it just depends on the person.
To answer your question in a technical way, when a couch is made, it is important that foam is given time to soften with use, it is a natural part of the usage cycle and happens to all couches regardless of the price, this is a property of foam that is consistent across all applications. This means brand new sofas are a little firmer to begin with, but mature and get better and more comfortable with use! It will certainly soften over time.
The Preston is a super popular sofa, so if you have any issues please let us know by contacting our team directly with your Order Number, or Details so we can further assist. Our team is available at all hours of the day if you need assistance with your purchase.
Regards, Kris from Banana Home.
I got the Ryder and it started off slightly firm but within a few weeks was squishier and its been a few months now and I absolutely love it. You can always ask the customer service team opinion as they were incredibly helpful with me but I would say it will soften its just hard to say how much as I also have kids that regularly jump on my couch hahaha
Where are your pieces actually manufactured? It seems you have an extremely long wait once you order.
Get an answer from our members and Banana Home Furniture representatives
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