Banana Home Furniture
- bananahome.com.au
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212 reviews · Statistics
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Reviews
Worst experience I’ve ever had
The sofa we purchased was “in stock” at the time of our order and still took months and months to arrive with incredibly poor customer service throughout - that should’ve been our first sign to turn back.
When the sofa arrived it was great, but it didn’t take long before the problems started. The cushions quickly lost their shape and that might be okay if it weren’t for the wood frame cracking at the slightest touch. I’ve had furniture from Kmart that has been better quality.
The quality would be forgivable if they were willing to remedy the
... Read more situation but I’ve spent almost a month being handed off between two people, neither of whom can ever give me a resolution despite the frame of the sofa having a 5 year warranty, apparently. Absolutely useless customer service and I wish I’d bought from literally any other store. Now I’ve wasted the money, have nowhere to sit and a giant trash sofa to try and get rid of. Absolutely would not recommend to anyone.
So comfortable!
Our Cloud couch is extremely comfortable and very easy to clean. We love the removable and machine washable covers, especially with dogs and a toddler. Very happy with our purchase. Easy to assemble.
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Very Happy Customer
Im always hesitant about buying particular things online without having tested them first. However I can attest to the fact that the cloud cosy is one of the most comfortable couches i have sat on. Suits our home perfectly and can sit on it for hours. Highly recommend
Baxter couch
Great couch, easy to set up, quick delivery and friendly staff
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Love our new Banana Home a couch
We are so happy with our new Coastal chaise couch from Banana home. The service and communication was great, the delivery guys were even able to deliver the couch after I got home at 5:00pm which was amazing. The couch was easy to assemble and looks perfect in our living room.
Would absolutely recommend.
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OBSESSED!
Very happy with my purchase from banana home, was easy to set up on my own and my couch is so comfortable.
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Amazing Sofa
Amazing Sofa for the price. Many people have commented and asked where I purchased the sofa because it looks so good. Love how modular it is - so versatile. I needed a 4 metre long sofa and it looks absolutely stunning.
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We love our Banana Home lounge!
Our lounge was well worth the wait!
It fits our space perfectly.
It is so comfy and roomy and I love that the cushions can be fluffed up to keep their shape.
Banana home had good communication throughout the process of our lounge being built.
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So comfortable - how did we live without it!
The sofa was everything it was advertised to be - it looks amazing, so comfortable and it was super easy to get out of the box. Staff were great as we worked out delivery to an island.
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Best investment to date!
We love our sofa. Like the name it’s just a dream to sit and lay in. Watching movies is now even better!! Their customer service through the whole process was also effortless and a great experience.
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It’s like a cloud
We LOVEEE our new banana home lounge. We love it that much we are already looking at purchasing another one and a bed. The lounge is super comfy and it feels like you’re laying on a cloud! Couldn’t be happier
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Cloud couch from Banana Home Au and we couldn’t be happier
I had been eyeing off this couch for over a year waiting for my home construction to progress it was finally time in May 2023 to order this, the process was simple and easy, I also was able to split the payment to suit my needs on 2 separate invoices.
We got our cloud bed and cloud couch shipped to Tasmania, we couldn’t fault any of this as the delivery company called the day prior to delivery to make sure someone would be home to sign which they were lovely and delivered all 10 items.
We ordered polyester in warm white 5 piece plus ottoman a
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LOVE!
It was well worth the 6-8 week wait. Online customer service was wonderful and it was a big pro that you’re able to order the colour swatches.
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It was well worth the wait!
My lounge took some time since it was made to specifications that would fit in my room. But it was so worth it. It has arrived and it is everything I hoped for. It is a perfect size, the cushions are soft and supportive; it is easy to fall asleep on; and it makes my home look so classy and comfty. Thank you
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Very happy with my new sofa!
I recently purchased the Cloud Classic Modular Corner Sofa (2 pieces) in white, and it's fantastic!
The customisation options matched my decor seamlessly, and the sofa's comfort level is exceptional with plush feather down cushions.
I supposed to get my sofa in 12 weeks, however instead of this I got it in 3 weeks! In fact, I was ready to wait, but such fast delivery really surprised me!
Keep in mind that sofa is pretty big and you should have at least 220 cm of free space to place it!
In a nutshell, the Cloud Classic Modular Sofa is a stylish, comfy, and versatile addition to any home. Highly recommended!
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Questions & Answers
Hi there,
I am trying to receive the correct measurements of the Elster Large Corner Sofa model? A diagram would help with all sides measured please. We really like this couch but need to see if it actually fits. I've been emailing your support but I get different answers on the measurements.
Thanks in advance,
Deb
Hello!!!
I'm looking at one of the Cloud sofas to purchase.
I also have a 2 year old though and so am tossing and turning about colours. Whilst I LOVE the white, I am thinking I may not even manage to keep that clean haha... but is the light grey still being too ambitious?
Would love to hear how people have found these couches in terms of keeping them clean!
Also... thinking to go the polyester due to the extra colour choices.... but does anyone find them hot given they are synthetic coverings?
Thank you!!!
Hi Wendy,
The cloud sofa is amazing and we know you will love it as much as we do.
To answer your question about the fabric, We have gone to great lengths to ensure that we have the best quality fabrics available for our customers. We use performance technologies that are incorporated into our sofas to meet the modern Australian lifestyle at affordable prices.
The benefit of the performance fabric is its remarkable resistance to stains and odours. A barrier of resistance is formed with each durable fibre that deters spills and stains. If spillage or stains occur the best approach is to use soap and water to easily clean the liquid spills.
The Cloud sofa is available in linen and polyester. We have a range of colours to choose from. You can request a sample kit on our website or give our sales team a call, and they will happily assist you with any fabric enquires.
The cloud sofa has removable cushion covers that make it easy to pop the covers into the washing machine. We also have the option to order a new set of covers to replace old ones or simply to have them as spare sets.
If you would like to speak with one of our sales agents, they would be able to answer any fabric enquiries you may have, you can reach them on 0395000799.
Thanks so much. I can see that reviews are very positive! I have ordered a swatch too... just waiting for it to arrive!!
I just need to make sure of it as we need to order the petit size, which means it's custom and no returns... is that correct?
@wendy save yourself the hassle. Do not buy! They’re made by a 3rd party company. Ours arrived and there’s 3 different brands on it.
Oh really??
I posted this a while ago and have ordered one... hopefully I don't have any issues!!
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Details
| Category | Online Shops and Furniture Shops |
|---|---|
| After Sales Service | Yes |
| Type of Furniture Offered | Bedroom, Dining, Living and Sofas |
| Offers Free Standard Shipping | No |
Contact info for Banana Home Furniture
| Mon | 7:00 am - 11:00 pm |
|---|---|
| Tue | 7:00 am - 11:00 pm |
| Wed | 7:00 am - 11:00 pm |
| Thu | 7:00 am - 11:00 pm |
| Fri | 7:00 am - 11:00 pm |
| Sat | 7:00 am - 11:00 pm |
| Sun | 7:00 am - 11:00 pm |
- ABN: 73781424525
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