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Banggood
3.8 from 912 reviews

Reviews

(559)
(70)
(24)
(30)
(229)
  • Product Quality
    3.3 (216)
  • Return Claim MadeYes (85) · No (176)
  • Shipping
    3.3 (168)
  • Warranty Claim MadeYes (70) · No (173)

Reviewer Photos & Videos

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Andrew S.

Andrew S.Mid North Coast, NSW

Good company to deal with

published

Banggood has a huge range of products at good prices and quick delivery. The quality is usually better than expected for the price. I sometimes wonder how they can include postage in the price, as this is normally a considerable cost. I have had no problem with after sales support on a couple of occasions when it has been required. Don't take much notice of % discounts off normal price, as most on-line stores sell the same items at similar prices all the time.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

best of best. I can tell that from my experience its better the aliexpress and wish.thank you BG.

published

cool device love it fast delivery then other. b a.n g g ood r o k k s. p r o du c t are r e a l l y cool.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

A great remote with fab features.

published

A great remote with fab features point and your mouse pointer moves with your hand. I t links straight away and is great to use. Free flowing and a keyboard the size you can use not too small.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAir mouse
See all answers
1 comment
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hibbymac

hibbymacPerth, WA

  • 2 reviews
  • Verified customer

Excellent, prompt and sensible after sales, Thank you!

published

I recently purchased a SJ9000 Wifi 4K 2Inch 1080P Ultra HD Waterproof Sport Action Camera DVR Camcorder. Delighted with the camera and ease of use. Unfortunately the battery would not charge properly. (I already had a similar battery and was able to use the camera with that.) My subsequent communications with the supplier were courteous, prompt and resolved sensibly. Would deal with this seller again and recommend them. In this case in particular I thank Ying!

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasedXDV Plus Sport Camera SJ9000
See all answers
1 comment
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Banggood C.Banggood
Narhari

NarhariMelbourne

  • 12 reviews
  • Verified customer

Horrible after sales service

published

Purchased Fengmi 4k ultrs short laser projector online on Banggood.com. product came before expected. Product was used or returned one. Dead on Arrival. Tried to contact cust care through. Clearly stated that product was DOA still everyday different cust care was asking some stupid remedies. Finally escalated issue with paypal. My money has been stuck since more than 45 days. Horrible warranty n after sales service. Hongkong or china based business really doesnt care of cust in Australia. Buy anything on own risk as something wrong with product, its pretty hard to get money refund

Product Quality
Shipping
Warranty Claim MadeYes
2 comments
Banggood
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Narhari
Narhari

Lol... I have been waiting for refund since 28th February, as I have sent item back... its almost a month havent received refund. Its a big joke of so called "Guarantee".

Truthy

Truthy

  • 2 reviews

Excellent service again.

published

A measure of a company is how well they respond when there is a problem. BangGood are simply excellent in this regard. This is a major reason why I shop with them.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Purchasedscreen protector
See all answers
1 comment
Banggood
Banggood C.Banggood

Never do what they say

published

Ordered a motor.
Out of stock.
Asked for a refund.
It never comes, despite they saying it was processed. Robbers!
I keep asking for help and they say it is being escalated. Still they have my money and will not send it back.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
3 comments
Banggood
Banggood C.Banggood
Adam
Adam

Al I have been hearing for weeks is wait 24-48 hours.
You still have my money.
I have no product.
Your service is rubbish.

Banggood
Banggood C.Banggood

Excellent

published

Questions asked: (Answers in Brackets)
How easy was it to navigate the store and find what you wanted? (Relatively easy)
How satisfied were you with the range of products available? (Mostly satisfied)
How satisfied were you with the quality of product(s) you bought? (Generally good. There were a few small issues that were addressed. Albeit after a long email dialog)

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
Banggood
Banggood C.Banggood
  • Verified customer

value for money shaver

published

i was very happy with this shaver that i paid a fraction of the price i had paid for a well known make that failed in less than 2 years , and this one has a trimmer too
needless to say i am very happy with this shaver

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
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  • Verified customer

Smart but sporty.

published

Tough wearing with a lot of style in the design. Found zips a bit sticky - they don’t glide smoothly. Comfortable but you need to ensure, if you live in the U.K. that you order the right size. U.S.A. Sizes are not the same as U.K?

Shipping
Return Claim MadeYes
Warranty Claim MadeNo
2 comments
Banggood
Banggood C.Banggood
cs301dm
cs301dm

Many thanks.Your customer service team, who are superb, have already resolved this along the lines that you have suggested.

farlap

farlapGreater Melbourne (Outer), VIC

works great will order more thanks

published

satisfied with product will be ordering more quality very good well made .intermittent lights work well and colors are many show up a nice display .easy to install .powered up with the plug in the socket and away they go pre. programmed they are water prof.and you can add to the length bye screwing another one on

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Android H96 Max

published

Ordered Android H96 Max box. Arrived within the specified time. Works well and was cheaper than buying on eBay or Amazon. Worth waiting a few extra days for. I recommend Banggood as a seller.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Banggood
Banggood C.Banggood

The reviewer stated that an incentive was offered for this review

Very good customer support.. very friendly

published

ordered an item from banggood ended up arriving broken either form shipping or from manufacturing defect (it happens every now and then) I contacted banggood's support team and they were very understanding and friendly... they resolved my issue within hours and they had sent a replacement unit within a day.
very good customer support and friendliness

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Banggood
Banggood C.Banggood

Has a good store to customer reponse

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
2 comments
Banggood
Banggood C.Banggood
Erik A.
Erik A.

You are welcome, probably 99% of your orders are !00%. The rest are beyond anyone's control especially with the current problematic times. Thank you for the good service.

Great customer service

published

Basically ordered the eachine tx02 pro from CHina to Australia and arrived within 2 weeks. The initial black screen it broadcasted was an issue and contacted their 24 hour online chat.
The assistance offered was beyond my expectations and after 15 minutes given provided a video and picture of the issue the support ticket was raised and later given the chance to refund or get a replacement. Definitely commend banggood on providing top tier customer service many times (as I have enquires via the chat many times) and was always there to help on any issue which is by far much better than most Australian retailers.

Product Quality
Shipping
Warranty Claim MadeYes
Product PurchasedEachine
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1 comment
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  • Verified customer

Best after-sale service

published

Best after-sales service.
The store offers the best solution when I have a problem with an item.
I have item, I have some refund, I have resolve for my problem.
I am very glad.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product Purchasedcar media player
See all answers
1 comment
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Banggood C.Banggood

The reviewer stated that an incentive was offered for this review

Good Customer Service

published

My order actually arrived earlier than I thought. Unfortunately the package got damaged in transit resulting in breakage. Customer Service responded and arranged for a new shipment within 24 hours.

1 comment
Banggood
Banggood C.Banggood
  • Verified customer

Fs racing victory 1/10 rc

published

Pretty good product for the money, other than the front differential on the truck broke and is now only 2 wheel drive but that is part of this hobby and easy fix.. fast shipping on most of my orders unless out of stock... I will definitely buy more products from banggood

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Banggood
Banggood C.Banggood
  • Verified customer

brilliant service and product

published

I Purchased leather shoes and am very happy with quality/price. Very helpful and rapid reply to email query about size (had I ordered UK or US size). Excellent 5 star service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Banggood
Banggood C.Banggood
  • Verified customer

Shopping

published

Having used Banggood for many purchases over several years I have always found that the service from the suppliers is excellent and great value (although some suppliers take a little longer than other), if I have had any need to contact them with a question I have always received a fast response, the items are generally well packaged and easy to find on the website, if you have happy to wait for your items to arrive then I'd happily recommend Banggood for your purchase.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedRTL-SDR
See all answers
1 comment
Banggood
Banggood C.Banggood
Page 1 of 46

Questions & Answers

Paul J

Paul Jasked

Can you tell me what comes with the 2 axis Grating DRO for AU$172.33.

No answers
JIM CONSTANT

JIM CONSTANTasked

How to return the two cameras? When I purchased the cameras it did not stipulate that I could not use the cloud of my choice. I already have a cloud service with the company I work with. The units programming does not allow me to use my service. It obliges me to contract another service. If the units can be changed to work with my cloud service I can keep them. Not thinking this possible I would want to return them. Please advise to jimconstant@hotmail.com how to return and get reimbursed said cameras.

3 answers
Narhari
Narhari

Its easy if u buy with paypal. Go to paypal n escalate the issue in resolution dispute

Truthy
Truthy

Contact the BangGood customer service team, they are pretty good with this stuff. Ask for them to send a pre-paid return bag or postage sticker so you aren't out-of-pocket either.
Paypal is a last resort, try the comapany first.

JIM CONSTANT
JIM CONSTANT

Can you kindly provide the Banggood service team e-mail and or telephone number.

Νικόλαος Σ.

Νικόλαος Σ.asked

Dear Sirs,
I have an issue with one of my orders. I never received my ordered items and I expect your response. Unfortunately due to a long time that has passed I urge you to do the necessary steps in order to settle this issue immediately. Order No: 76348930 - Items that I haven't receive: 1.-Outdoor Wall Mount Key Safe Combination Lock Storage Box 10-Digital Password - 2.-Outdoor Tactical Waist Storage Bag Case Cover Pouch For Smartphone Less Than 6 Inch - Desert camo jungle - any help? Thanks!

No answers

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