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Bar Fridges Australia Shop

Bar Fridges Australia Shop

5.0 from 14 reviews

Reviews

5.0

14 reviews
5
(14)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (1) · No (4)
  • Customer Service
    5.0 (5)
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NewtownLocal

NewtownLocalSydney, NSW

Great fridge and terrific after sales service

published

I changed the fridge after ordering and needed technical info about the wiring inside. Even after it was delivered they followed up every question and went out of their way to help. Honestly could not speak more highly of this business and the fridge

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Bar Fridges Australia
Lisa A.Bar Fridges Australia

Thanks very much for the kind words, appeciated:)
Cory Allan

Best service I have received for years!

published

From the very moment I contacted Bar Fridges Australia to the delivery of the unit they went above and beyond. Great advice, accurate and timely. Ordered on Monday from Victoria and the unit was delivered in Queensland on Friday. I cant fault the service... oh, and the fridge looks awesome. Can review the product as I only just plugged it in. Thankyou!

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Bar Fridges Australia
Lisa A.Bar Fridges Australia
Khalil N.

Khalil N.Sydney, NSW

The measure of a great company is how they handle a problem

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn-line purchase
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Oneandonly

OneandonlyBrisbane

  • 17 reviews
  • 27 likes

Excellent Service and Product

published

Ordered our new alfresco bar fridge on a Monday and it was delivered to Brisbane the very next day! The customer service was fantastic and I cannot fault their service. Would highly recommend them. The fridge itself looks great and is excellet quality (Schmick 98L).

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
See all answers
Andrew N.

Andrew N.Wide Bay-Burnett, QLD

Great service after I made a mistake

published

I bought a small bar fridge for my man cave. Then I proceeded to loose the keys. I emailed them and within the hour they had me sorted and a new pair on the way. 5/5 would buy from them again. The product itself is also great !

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline
See all answers
Sue

SueSydney, NSW

  • 4 reviews
  • 1 like
  • Verified customer

Best customer service experience

published

Of all the Christmas purchases I made online, this was by far the easiest and friendliest. These guys could teach the big retailers a thing or two about response times and general communication. I had a change of mind about a purchase and it was accommodated in a flash with a partial refund transferred to me almost instantly. The black cube bar fridge was exactly as we hoped and arrived in perfect condition and working order.

Mark

MarkPerth

  • Verified customer

I don't think I have had after sales service like this in 20 years

published

We encountered a cooling problem with our bar fridge after about 3 months (worth mentioning the original order was dispatched quickly and reliably with minimal fuss). After contacting bar fridges, they had a replacement unit couriered to us within a couple of days. No arguments, quick response, intelligent informed discussion about the fault. Wow, why can't other businesses operate this way. I hope bar fridges Australia go on to great success (and preserve their customer service).

Michael C.

Michael C.Greater Melbourne (Metropolitan), VIC

Outstanding after sales service

published

I highly recommend this company for the friendliness and helpfulness of its staff. They provide after sales communication and service that has been well above that of any other organisation I have dealt with.

Jodie

JodieThe Mallee, VIC

  • 4 reviews

Better than I could have imagined

published

The guys at Bar Fridges Australia are exceptional. Every step of the purchase was outstanding. Can't recommend them highly enough!!

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  • Verified customer

The absolute best service and support

published

The web site was easy to navigate. The ordering process was simple and quick. The online chat was efficient and I ordered the fridge quickly. The promised delivery was on the Monday and it arrived Monday morning. The product was as described and is working beautifully.

Lori

LoriVictoria, 3101

  • 2 reviews
  • 1 like
  • Verified customer

Exceptional!

published

The product I purchased is great and the service was exceptional!

My enquiry, both online and by phone, was met with a knowledgeable salesperson who took the time to ask me questions and was then able to advise and make a recommendation on a suitable and practical bar fridge for our office boardroom.

From the initial enquiry right to the point of (prompt) delivery was, as I mentioned earlier, exceptional!
I have no hesitation in recommending Bar Fridges Australia and will most definitely purchase from them again in the future.

A big thank you to the staff at Bar Fridges Australia for a great shopping experience.

DNA

DNASydney

  • Verified customer

Great service, great product!!

published

Recently we purchased a bar-fridge as a departing gift for a senior member of our business. It was a last minute choice - literally the day before - and Bar Fridges Australia not only accommodated our urgent request but delivered a fantastic, high quality, personalised product also. I don't think there are too many places left that have this approach to customer service. AAA+++

OzConsumer

OzConsumerCoffs Harbour

  • 2 reviews
  • 4 likes

Outstanding

published

I cannot fault this company. Prompt service, prompt delivery at the best price. I've purchased 3 times from them online & once in person at the Sydney showroom and the prompt way my orders have always been processed makes me return. Touch wood in 2 years not a problem with my wine fridge & 3 bar fridges I've purchased.

Excpetional after sales service!

published

These guys are fantastic! I bought a fridge from them 3 years ago and even though it was well out of warranty, when I had a problem with it they sent me replacement spare parts free of charge (postage included). This was above and beyond - I was really impressed and very happy!

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