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Bathroom Werx

Bathroom Werx

3.4 from 120 reviews · View Statistics
See the Best Bathroom Renovators in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Bathroom Werx

Reviews

  • Customer Service
    4.1 (40)
  • Timeliness
    4.0 (39)
  • Job Satisfaction
    4.4 (38)
  • Rates and Fees
    4.1 (34)
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JMAC
JMACCobar
  • 3 reviews
  • 4 likes
  • Verified

Was a good job until you need repairs.

published

After 4 years paint started to peel so I called them for repairs under their 7 year guarantee. Initially had to wait 6 weeks and now a day before they have delayed it another 3 weeks. Not impressed.

Customer Service
1/5
Timeliness
1/5
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Corinna L.
Corinna L.Metropolitan Adelaide, SA
  • Verified

Worst customer service there is none

published

Customer service there is none. Have stuffed me around for 3mths having basin resurfaced. Bathroom werx totally messed up. This is a sordid business whose first response was well we've lost money on that job (yes I heard you in the background on the phone) They are such tight a*es won't pay for a courier Melbourne to Adelaide to send paint to fix. here excuse its too expensive have to wait until they have a full order. I did my own research $100 freight obviously fixing their mistakes & keeping a customer happy is not a priority. Avoid this unscrupulous company at all costs.

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Customer Service
1/5
Timeliness
1/5
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Anita
AnitaGreater Melbourne (Inner), VIC
  • 5 reviews
  • 1 like
  • Verified

Would not recommend

published
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Customer Service
2/5
Timeliness
1/5
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  • Verified

Bathroom Werx Review

published

Paul from Bathroom Werx did a great job and our bathroom is transformed! We had great commuication and he made every effort to make the process as easy as possible.

Incentivised Review No
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J A
J ASouth East Queensland, QLD
  • 2 reviews
  • Verified

7 Year Guarantee not worth a bumper- we have waited 4 years already

published
Customer Service
1/5
Timeliness
1/5
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Christine C.
Christine C.Greater Melbourne (Metropolitan), VIC
  • Verified

Be carefull of this firm

published

Very hard firm to deal with. Takes deposits but did not do our bathroom shower base. Took several requests for the return of the deposit and only returned after threats of going to consumer affairs.

Customer Service
1/5
Timeliness
1/5
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Suzanne W
Suzanne WPerth, WA
  • Verified

Looks Like New!

published

Darren from Bathroom Werx did a wonderful job of resurfacing our old cream bath to a fresh, vibrant white. Very professional, neat and quick and looks amazing - we are very happy with the result.

Customer Service
5/5
Timeliness
5/5
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Joanne G
Joanne GGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Looks fabulous

published

Thank you Bathwerx and especially Paul (our technician) for the fantastic job you did on my old cast iron bath. Paul was friendly, professional and finished the job in record time. My bath looks amazing, like a brand new bath. Very happy with the service from start to finish.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
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  • Verified

Very Happy

published

I had my bathroom basin and bathtub re-enamelled by Bathroom Were and I wasn't 100% happy with the result. It was mostly 90% well done...just a couple of rough edges and little marks. They came back and made sure it was 100% perfect and that I was happy. They were great to deal with.

Customer Service
5/5
Timeliness
4/5
Bathroom Werx
Angela S.Bathroom WerxSend a private message

Hi Nadine,
Thank you for taking the time to post a review.
We really appreciate your business and are so pleased your bathtub is looking 100%

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Lyndahill
LyndahillSydney Surrounds, NSW
  • 3 reviews
  • 2 likes
  • Verified

Fabulous!

published

I am so happy that I chose these guys to refinish my bath and vanity basin. They did a perfect job, and, they had to remove a very shonky job done by someone else just a few months before. The product they use is obviously far superior. I am very happy with the result. Thanks! Cheers.

Customer Service
5/5
Timeliness
5/5
Bathroom Werx
Angela S.Bathroom WerxSend a private message

Thank you Lynda for you wonderful review.
We are so happy we could give your bathtub and basin the new life they deserve!

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  • Verified

Brilliant Job

published

I was really impressed by the workmanship, my re-enamelled bath looks brand new. The tradesman was friendly, punctual and cleaned up well when he was finished. I highly recommend them.

Customer Service
4/5
Timeliness
4/5
Bathroom Werx
Angela S.Bathroom WerxSend a private message

Thank you Jill for your glowing review.
We really appreciate you taking the time to review us and are so pleased your happy with the service and the work.

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  • Verified

Sparkling white re enameled shower

published

I was very impressed with Jason who attended my property a few months ago to re enamel my shower.

Jason arrived a few minutes early and patiently waited for me to let him at the allocated time. I found him to be very professional, courteous and he worked non stop the whole day.

From what I observed it’s a challenging job due to the nature of the work and because you are confined in small quarters, but Jason worked away quietly, diligently and cleanly leaving me with a sparkling shower.

Jason is an asset to your company due to with his hard work ethic and respectful people skills. My parents used your services last year and we equally impressed with the finished result.

Customer Service
5/5
Timeliness
5/5
Bathroom Werx
Angela S.Bathroom WerxSend a private message
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Lyn
LynSydney, NSW
  • Verified

Poor service, totally unreliable!

published
Customer Service
1/5
Timeliness
1/5
Bathroom Werx
Angela S.Bathroom WerxSend a private message
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Margo
MargoSydney, NSW
  • Verified

Not happy with service

published

Small makeover to take 2 days took 18 days to complete regrouting tiles and painting of a shower hip bath. Work done by incompetent tradesmen needed to be repaired by more experienced tradesmen. Took an extra week for an experienced worker to start the repair, then another week for the next expert to complete the repairs. The claim of no mess is a joke, spent over an hour cleaning grout out of floor tiles, as well as having to clean all surfaces. Grout material was thrown out onto front garden and lawn, not happy with having to remove debris left by lazy messy workers. The finished work is pleasing but not worth the stress and anxiety experienced by this very senior citizen.

Customer Service
2/5
Timeliness
1/5
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Tess D.
Tess D.Greater Melbourne (Metropolitan), VIC
  • Verified

Great service and much cheaper than Reno!!

published

Turned my very retro baby pink bathroom white! Lovely finish and so much cheaper than a Reno! Was able to get the tiles and tub all redone and my bathroom is now looking much more coherent! Was Super quick to complete too :)

Incentivised Review No
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Questions & Answers

Andrew
Andrewasked

Hello

What happens to your guaranty when the worker does not work for you anymore

1 answer
J A
J A
Brown_eyes
Brown_eyesasked

How much 2 paint a bath tiled in 2 my place?

1 answer
Gina Petterson
Gina Petterson

You would have to contact Bathwerx for a quote.

muttley1
muttley1asked

My shower base approx 84sqcmx5cm depth needs resurfacing. Just wondering about a quote.

1 answer
wlall1
wlall1

I think you might be directing that question to the wrong person, I'm a former customer not a provider. Good luck with your reno.

Get an answer from our members and Bathroom Werx representatives

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