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Bathroom Werx
3.1 from 87 reviews

Reviews

Review distribution

5 star
40
4 star
5
3 star
2
2 star
8
1 star
32

Peter

PeterMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Happy with my renewed bathroom

published

I found the installers were very helpful from initial quote and explained every step of the process clearly. They were very professional from start to finish and completed the job to my satisfaction. There were a couple of issues with some damage as a result of installing some of the taps and accessories and the installers were happy to come and repair at no extra cost. The transformation as been amazing!

Customer Service
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Job Satisfaction
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The reviewer stated that an incentive was offered for this review


Lucy J

Lucy JSydney, NSW

  • Verified customer

Amazing job!!

published

Bathroom Werx are terrific. All of the staff were extremely helpful and the process was quick and easy. The tiler and sprayer were amazing and the finished job is excellent. I would definitely recommend!

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Jane

JaneGreater Melbourne (Inner), VIC

  • Verified customer

Very happy, excellent result

published

I had my shower base re-enamelled. The whole process was easy from the quote (the visit was on the weekend to suit me!) through to the final finishing. Everyone came on time. The office staff were exceptionally helpful and the finished product is just what I wanted. It looks brand new and was much cheaper than replacing the shower base.

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Cathy

CathyPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

What a great job and a huge saving !

published

I had several quotes to refresh or replace my kitchen & laundry splash backs, from replacing the damaged and dull tiles with glass splash backs, to re tileing both areas, then Darren came to quote from Bathroom Werx, what a game changer !!!! he came in with a great quote, saving me a fortune, he was able to repair my damaged tiles before spraying, it was quick, clean and I was thrilled with the results. The tiles are brilliant white, no more dirty grout in my kitchen as the enamel finish seals all the grout, so it’s a quick wipe over - and they look perfect! Get a quote and save yourself a fortune! Thanks Darren great work!

Customer Service
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Milnez

MilnezGreater Melbourne (Metropolitan), VIC

  • Verified customer

Best decision I've made for my bathrooms.

published

I have had 2 bathrooms done. The first one saw me through 8 years (had a couple of touch ups done for sale) and have just had the second finished in my new place.
Highly recommend these guys.

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annie

annieGreater Melbourne (Inner), VIC

  • Verified customer

Amazing bathroom transformation

published

The service was really good. The result was excellent A small follow up polish delivered an amazing result. The bath looks like new. It was done with great care of the surrounds by a most professional and courteous operator. Office staff also most helpful.

NOTE ALL ATTEMPTS TO UPLOAD EMAILS FAILED AND EMAILS WERE LOST!!

Customer Service
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MAF

MAFSouthwest, VIC

  • 2 reviews
  • Verified customer

The exact repair at the right price.

published
Customer Service
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  • Verified customer

Great service. Excellent finish.

published

Bathroomwerx recently sprayed my bathroom. I’m so happy with the results! The team was great to deal with even though our job was a little complicated. Overall, a great experience.

Customer Service
Timeliness
Job Satisfaction
Kate Economou

Kate Economou

  • 2 reviews
  • Verified customer

Bathroom make over

published

Had my old bath resurfaced because it was chipped and rusty and looking very old and tired. It now looks brand new and so beautiful. could not fault the work. Was done in half a day. Couldn’t be happier with Bathroom Werx

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DorM

DorMGreater Melbourne (Outer), VIC

  • Verified customer

Fantastic job

published

We had our old peach coloured bath and tiles sprayed white by Bathroom Werx and the transformation is amazing. Looks brand new. The company was very professional, arrived on time and cleaned up after themselves. Highly recommended. Will use Bathroom Werx again when I renovate my ensuite.

Customer Service
Timeliness
Job Satisfaction

Nancy

NancyGreater Melbourne (Metropolitan), VIC

  • Verified customer

What a transformation!!

published

Bathroom Werx did a fantastic job re enameling our shower and bath in just 2 days. Their workmanship is second to none and the transformation was truly incredible.... couldn’t believe my eyes

Customer Service
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  • Verified customer

Terrible

published
1 comment
Bathroom Werx
Angela S.Bathroom Werx

Sam L.

Sam L.

  • 5 reviews
  • 12 likes
  • Verified customer

Look somewhere else!

published

Got a quote, paid the deposit, waited a month. On the day of the job, they cancelled it, still waiting for the refund.

3 comments
Sam L.
Sam L.

It's February 11 and I still haven't got the refund. Payment was made on 20th of November 2018!

Bathroom Werx
Angela S.Bathroom Werx
Sam L.
Sam L.

Roger

RogerSouth East Queensland, QLD

  • Verified customer

There should be a rating below terrible

published
1 comment
Bathroom Werx
Angela S.Bathroom Werx
Casey

CaseyMurwillumbah

  • Verified customer

Warranty worth nothing - Franchisee phone disconnected

published
1 comment
Bathroom Werx
Angela S.Bathroom Werx
chris

chrisSouth East Queensland, QLD

  • Verified customer

Disgusting customer service

published

I have peeling in one of the two bathrooms I had renovated by Bathroom Werx, I am finding that the 7 year guarantee (expiry date 18th November 2023) is worthless. The franchisee who completed my work no longer answers his phone and it is now disconnected. My last response (after numerous attempts to get service) from Bathroom Werx is to give me the residential address of this obviously disgruntled franchisee. So from that I can only presume I am now meant to personally stark this guy at his home. Disgraceful customer service.

2 comments
Bathroom Werx
Angela S.Bathroom Werx
chris
chris

I'll be a believer if and when it happens.


MAR

MARPerth

  • Verified customer

Horrendous customer service and an awful product

published

The paint has peeled off twice from our Bathroom Werx job. It took Bathroom Werx 2 months to come up with a date to fix the work but only after having to chase them on several occasions and being questioned as to whether I had a warranty certificate. When someone from Bathroom Werx came out to view the job they confirmed that it was terrible workmanship. I would have quite happily taken a part refund and stripped there product off my walls and install new tiles and a much greater cost just to not have to deal with them ever again.

DO NOT USE THEM

1 comment
Bathroom Werx
Angela S.Bathroom Werx

Karen

KarenPerth

  • Verified customer

Kept cancelling and rebooking scheduled appointments

published

Disgusting customer service. Booked 5 weeks prior, had it cancelled twice, once was rescheduled the day prior after we had organised time off work etc.......we were told via email as supposedly the phone number we left did not work, this is despite them calling us on the very same number previously. When we emailed to say just forget it, we'll go elsewhere all we got was sorry for inconvenience. Not good enough Bathroomwerx......ill leave you with an old adage; "a happy customer may tell one person, but an unhappy customer will share it with MANY". Congratulations Bathroomwerx on your outstanding approach to customer service. Disgraceful and disrespectful treatment of potential customers.

Karen and Darryl, WA

1 comment
Bathroom Werx
Angela S.Bathroom Werx

great job and great service

published

had our bathroom renovated, it looks fantastic and a lot cheaper and hassle than demolishing and redoing. I am so impressed with these guys.

1 comment
Bathroom Werx
Angela S.Bathroom Werx

Thanks for the positive feedback. We all work very hard at Bathroom Werx to make your old bathroom look like new again and make sure that you are happy.

The Team at Bathroom Werx


Would NOT recommend to anyone!!

published
2 comments
Bathroom Werx
Angela S.Bathroom Werx
Bathroom Werx
Angela S.Bathroom Werx

Hello Tina,
We are waiting to hear from you - please call on 1800-644-171 and speak to me.
Angela
General Manager.


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Questions & Answers

Brown_eyes

Brown_eyesasked

How much 2 paint a bath tiled in 2 my place?

1 answer
Gina Petterson
Gina Petterson

You would have to contact Bathwerx for a quote.


muttley1

muttley1asked

My shower base approx 84sqcmx5cm depth needs resurfacing. Just wondering about a quote.

1 answer
wlall1
wlall1

I think you might be directing that question to the wrong person, I'm a former customer not a provider. Good luck with your reno.


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Details

CategoryBathroom Renovators

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