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Shower Repair Centre

Shower Repair Centre

3.3 from 43 reviews · View Statistics
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Reviews

  • Customer Service
    3.7 (19)
  • Timeliness
    3.8 (18)
  • Job Satisfaction
    3.7 (19)
  • Rates and Fees
    3.4 (15)
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Susanna R.
Susanna R.Sydney, NSW

Highly recommended!

published

Great customer service, they explained really well how they will seal the shower and the technician was very professional, clean and tidy and they offer 25 years product warranty for their seal.

Customer Service
5/5
Timeliness
5/5
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Emkyra
EmkyraSouth East Queensland, QLD
  • 2 reviews

Very impressed with tradesman Anthony

published

We had our shower re-sealed today (rental GoldCoast) & I was very impressed with Anthony from The Shower Repair Centre. I called the office to leave a review & was told he has been with the company for a long time, and it shows. Great customer service manner - very polite (which I think is just as important), and left my bathroom sealled, clean & tidy. Thank you Anthony. EmilyK

Customer Service
5/5
Timeliness
5/5
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Michelle
MichelleMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

Beware!

published

Beware of this company as their follow up is appalling. Had an upstairs bathroom sealed and water once again leaked through to my downstairs area. As still under warranty have tried calling (left details to follow up)and have sent emails/photos etc all to no avail. Had it redone by another company who showed me in detail the shoddy workmanship (have photos).
Will of course take further but BE AWARE!

Customer Service
1/5
Job Satisfaction
1/5
Incentivised Review No
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Heidi N.
Heidi N.South East Queensland, QLD
  • 2 reviews
  • 1 like

Main bathroom shower

published

Had our main bathroom shower resealed on 2nd April 2021. No leaks now, cleaned up after themselves. Both the en-suite and main showers are now fully useable.
Happy with the job.

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The reviewer stated that an incentive was offered for this review

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Very good service

published

Phoned, they sent quote, very professional turned up on time and did the job well. Very happy with service and would recommend to anyone needing shower repair services. Thank you

Customer Service
5/5
Timeliness
5/5
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Highly recommended

published

This company are very professional. We had two showers resealed, a few days apart, and both times their communication was excellent. Repairers arrived right on time, were very courteous, their work standard was excellent and cleanup afterwards to a high standard. A very positive experience. Christine @ Hunters Hill

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

vanluong0308
vanluong0308Sydney, NSW

Quick and professional service

published

The service is amazing! The guy came on time and he did a greate job on my sloppy shower floor.
I absolutely love the service from The Shower Repair centre. Highly recommend.

Customer Service
4/5
Timeliness
5/5
Job Satisfaction
5/5
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The reviewer stated that an incentive was offered for this review

A very satisfied customer

published

The work carried out on my shower which required re-sealing and re-grouting was managed within an agreed timeframe. It was done efficiently and with courtesy and I was happy with the outcome. Judy

Incentivised Review No
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Leigh
LeighSydney, NSW
  • 8 reviews
  • 6 likes

Avoid

published

The company sent me 2 texts booking our regrout and sealing for 7:30am, the technician arrived at 9:00. Poorly done and finished off job and as others have mentioned, left bathroom dirty. When I called to ask for work to be redone and complained about lack of professionalism, the manager was dismissive, saying that the technician 'could have slept in' and the time was 'just approximate'. The matter is now with fair trading. I wouldn't recommend this company and wish I had read the reviews beforehand.

Customer Service
1/5
Timeliness
1/5
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Bathroom Renovators

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Hayley
HayleyGreater Melbourne (Metropolitan), VIC

Don't waste your time or money

published

Terrible experience with this company. We originally booked to have our shower re-grouted and caulking. They have scratched and chipped our black bathroom tiles. We had to get the tradesman back the next day as the silicon on the showering glass started gapping within 10 minutes of him leaving. The work was messy and looked like a home job. Second attempt made no difference, our shower was still leaking. After organising a third time for them to come out and waiting for a month, we received a text message cancelling 40 minutes before they were due to arrive. Terrible company.

Customer Service
1/5
Timeliness
1/5
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Unhappy Customer
Unhappy CustomerSouth East Queensland, QLD

Useless

published

Failed to provide any follow up service to a badly done job. Will not return calls after I was told the manager will respond. Don’t waste your time or money, beyond disappointing and don’t deserve any star rating.

Customer Service
1/5
Timeliness
1/5
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Annie
AnnieSydney, NSW
  • 5 reviews
  • 1 like
  • Verified

Quality shower repair

published

The company that originally installed my bathroom in a new granny flat did a terrible job and the shower water was going under the tiles and spilling out through the door causing water damage in the doorframe and floor. I thought it was going to be a nightmare to fix but the Shower Repair Centre made is so easy and fast! My shower was retiled and sealed and the whole process only took 4 days. The trade was polite and tidy. I am really pleased with the result and I highly recommend this company.

Customer Service
5/5
Timeliness
5/5
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Abhay K.
Abhay K.Victoria

Disappointing experience. The job had to be redone 6 months later and they avoided/ignored the warranty.

published
Incentivised Review No
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Ray
RaySydney Surrounds, NSW

Good work

published

The Shower Repair Centre was less than half the cost of the other mob and far more sensible in their solution. Their "tradesperson" was polite, thorough and obviously very competent. A very satisfied customer

Customer Service
5/5
Timeliness
5/5
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Keller
KellerSydney
  • 3 reviews
  • 9 likes

Don't Go Anywhere Else!!

published

Stewart was extremely knowledgeable in explaining the problem, dealt with it, was courteous, polite and left the ensuite perfectly clean. He was totally prepared for the job. A very professional operator.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
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The reviewer stated that an incentive was offered for this review

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