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Shower Repair Centre

Shower Repair Centre

 Verified
Shower Repair Centre
4.5

145 reviews

Positive vs Negative
82%18%
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Rates and Fees
4.3
145 reviews
5 Heath Palmer  · These guys honestly saved me $2500 or more. My shower doesn’t leak and I didn’t even have to remove the tiles. Done in one day, hardly any mess.
5 Margarett  · Very friendly and informative service. The contractors left the region clean. Very happy with the result
5 Bassilious G.  · It was a great experience. Prompt response and very professional service. Shower Leakage is fixed and very happy with the service.
5 Mel  · Arrived on time. Thorough. Pleasant. Job was completed very well.
5 Christine Lee  · The processes was very professional application. A friendly and helpful assistant.
5 Marj  · Very happy with results, our old bathroom, toilet and laundry looking very sharp once again

Reviews with attachments

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bjm
bjm
  Verified

The contractor advised we had Cement grout on the wall tiles and per their Quote that wouldn't be removed, but instead your Hyrdo sealer would be used. Despite many less hours of time spent on the work we were still charged the original price. We were concernt that there are a few small patches of mould on the grout on the wall tiles. If the… Read more

Hydro Sealer has been used - should this mould have been treated first?

In the second shower there is a gap in the grout on the wall tiles. This should have been filled and sealed. We reached out via email about our concerns and to get them to return and fill the grout gap in the 2nd shower and have not had a reply.

Shower Repair Centre
Shower Repair Centre    

This has now been redone for you Bruce on… Read more

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Des
DesNSW2 posts
  Verified

Impressive – I had a couple of quotes this being the most competitive however regardless the professionalism from the beginning to the end was excellent. Iggy was clean efficient. Job done in two hours fixed my leaking shower and re-grouted and resealed old sealant around bath and vanity I’m very impressed and would highly recommend this company to anyone. Show reply

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Anne H.
Anne H.NSW8 posts
  Verified

Very professional tradesman – The correspondence from the company and their staff was very helpful. Youseff was extremely professional and tidy. The job was done in a timely fashion and any additional areas that needed attention were rectified. Now the shower looks much better and hopefully the water leaks will not return. Show details ·  2

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Serge
Serge2 posts
 

Excellent work – Very impressed with the service. The tradesman came on time. Very courteous and professional. Did the repair and left the bathroom clean and tidy. I would strongly recommend this company and i will definitely use them again. Show reply

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Michael
MichaelNSW4 posts
  Verified

Atrocious. Damaged 6 tiles, 3 weeks without shower. Poor communication – Very Dissatisfied. Destroyed 6 tiles with up to 15cm scratches. Steer clear. 3 weeks without the shower to finally get tiles replaced. Multiple unreturned communications. Did not grout the floor initially. The Shower Repair Centre never apologised, never acknowledged the damage. NO discount despite the inconvenience and having to use my spare… Read more

tiles to repair. Technician(not a qualified tradie) was 2 hours late, and didn't have the materials or tools to finish the job on first day.

Latest follow-ups

Stephen B.
Stephen B.3 posts
 

Very happy with the work performed the leaks are fixed and looks like a new shower the trades men's ship was very good Frank was the trades person he was outstanding,would recommend Frank and the company

 Follow-up  · Still very happy with workmanship franks work second to nun look great would still recommend this company

Positive reviews

DEBORAH
DEBORAHNSW
  Fair Incentive

the gentlemen who came was very helpful also clear everything up when his was finished fixes also the leaks everything done great services and also on the phone great help on phone to book someone to come out

Glebe girl
Glebe girlNSW4 posts
 

The service from the Shower Repair Centre was very good. They were able to complete the quote and the repair very quickly. Tradesmen were polite and professional. It is too soon to determine whether the repair has been successful.

Colin
Colin
 

Frank the Shower Repairer was very professional in his work. He did a marvelous job in our shower area on the ensuite- grout reseal repair. Thank you Frank for your superb job. He is also very courteous fellow. Thanks to the team for sending Frank to us.

Negative reviews

UniStudent
UniStudentNSW2 posts
  Verified
Customer Service
Timeliness
Job Satisfaction
Rates and Fees

The customer service was great. The documentation looked official, with photos and an outline of the great products. The first line of the quote said 'Following your area assessment, The Shower Repair Centre recommends the following service to be completed using our Multi Award Winning Diamond Seal Process'. There is no information anywhere about… Read more

this process nor the trademarked SealRight product.

The tradesman turned up (he was great), pulled out the old silicon on the top edge of the bath, scraped it out with a simple tool (yes there was mould behind), cleaned it with metho and used a $15 product from Bunnings (SIKASeal Kitchen and bathroom) and reapplied silicone and smoothed it with a $5 edger. Another clear product was applied around taps and cement grout. That was it. The diamond tipped tool (a drill piece) wasn't used. And I was charged $800. My impression, from the initial visit and quote, was some special technique and equipment would be used. Zero. Zilch.

If that was all that was involved, I could have done it myself for a fraction of the price.

Okay, the silicone looks great, the tradie did a good job (it's neat etc); but where is the Multi Award Winning Diamond Seal Process and the SealRight TM process or product? Not used, but quoted.

Very disappointing and a huge hit to the hip pocket.

These guys were recommended to me via my strata company, that is why I tried them out.

Anne
Anne
 

Very disappointed in customer service in response to a query

Amit
AmitQLD2 posts
 

Avoid at all cost! They are cheap for a reason. First time they did my shower it never dried as they didn't put enough hardener or any hardener at all. It created so much inconvenience especially when the house was going to get sold. Second time they came in and it dried fast. I emailed asking for a discount. I was told the manager will… Read more

review and let me know. I didn't hear back after many days. Sent second email asking an update. No reply. The day our house was due for Settlement, the buyer was asking for the shower repair receipt. I called and they wouldn't let us speak to a manager. I had to make the full payment as Settlement needed to proceed.

Missed two calls from manager later and she sent a very unprofessional email. Basically her email sounded like it was my fault and what I should have done and not done. Full of excuses and very inappropriate commands. I would give zero stars if it was possible.

Stay away if you want a good job done. Pay the money and get real professionals to do the work.

Shower Repair Centre
Shower Repair Centre    

Hi Amit, Thank you for taking the time to… Read more

Find out how Shower Repair Centre compares to other Bathroom Renovators

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Recent reviews

Xiao H.
Xiao H.
 

Love coming back to The Shower Repair Centre. The team is always easy to chat with, and Mae is amazing — super patient and genuinely helpful. Five stars from me

Helen
HelenQLD2 posts
 

The technician Cameron was extremely professional and very thorough. The job took a little longer than expected but he went above and beyond to ensure the job was completed. He cleaned up after himself and left both showers clean and looking fabulous, more importantly no more leaks! Thank you team!

Andrew Dart
Andrew Dart4 posts
 

Chris and Jim came and renovated 3 bathrooms for us over 3 days. We received excellent service. The job was spaced so we access to a bathroom over the 3 days. They did a spectacular job, they were on time, quietly and efficiently went about the job, they were tidy and cleaned up and took us through what has been done as they finished each room. The difference in the before and after look was pleasing. The job was very good value

Jodi  Raywhite IMS
Jodi Raywhite IMSQLD
 

We couldn’t be happier with the service provided. The team did an outstanding job from start to finish, delivering everything on time and at a very competitive price. Communication was clear, the process was seamless, and the staff were friendly, professional, and a pleasure to deal with. We would highly recommend them and wouldn’t hesitate to use their services again.

Webby B
Webby B
 

I thought SRC did a professional job; however, my wife was not convinced. It's true, "beauty is in the eye of the beholder". Over all the tradie we had was efficient, friendly, cleaned up after himself and explained what he was going to do. The grout looks clean and tidy, just a few spots my wife got down on her knees to look at, which lacked that final correction. Very minor in my opinion. Thanks team. Show details

Chris F.
Chris F.
 

Mark was great. He turned up on time, did a fantastic job, and was very friendly and approachable. I would 100% recommend him and his company to anyone looking to get their shower repaired in a timely and cost-effective manner.

Scott
Scott
 

Great customer service and availability. Courteous workers and a clean and quality job.

Bob K.
Bob K.NSW
  Verified

Every aspect of the service was excellent. Very happy we chose this company and with their workmanship.

Lift your game Penrith
Lift your game PenrithNSW3 posts
 

Fernando arrived on time. Went to work straight away and repaired the leaking shower. I have to say I was bit of a skeptic as to whether this would work ie not having to remove tiles etc however to date we have had no issues at all. A very economical way to repair a leaking shower. Thank you to the plumber who referred me and Fernando. Show reply

Find out how Shower Repair Centre compares to other Bathroom Renovators

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Grahame B
Grahame BNSW4 posts
 

The regrouting and resealing of our ensuite was done on time and very professionally. Oscar was the technician and he was a very professional, pleasant man. He left the ensuite perfectly clean. It looks better than the original tiling job. The problem was solved immediately. Many thanks to Oscar and The Shower Repair Centre.

Sid M.
Sid M.
 

Shower Repair Center is your go-to place for any assistance with your bathroom repairs. They are highly skilled and knowledgeable professionals, and most importantly, they are a friendly business that cares about your wallet. I highly recommend them.

Cate H
Cate H
 

We're very happy with our newly repaired shower. We thought we might be up for an expensive retiling job when we noticed our shower leaking into the room downstairs. Called The Shower Repair Centre on Saturday afternoon and they were able to book the job a few days later. They did a great job re-sealing and regrouting, very tidy work and the… Read more

following day the shower was back in use. Definitely money well spent and we'll be calling the guys in again at the first sign of a leak anywhere else.

Mbatchel
MbatchelNSW2 posts
 

Prompt efficient service. The job was carried out by a tidy tradesperson

Leonie M
Leonie MNSW
  Verified

Service was very good. Tradesman was punctual and put so much effort into doing a brilliant job. The old shower recess now looks fabulous. We assume the waterproofing aspect is all good now but we will observe that over the next couple of months. A very good company to deal with. I highly recommend The Shower Repair Centre.

Kateb
Kateb3 posts
  Verified

Very prompt with quote and completion of work. Friendly staff over phone, email, and both gentlemen who provided quote and repairs. Truly lovely people and brilliant work

Christian S.
Christian S.QLD
  Verified

Our company has used The Shower Repair Centre on several occasions. We couldn't be more happier with their excellent service. Not only are their prices more than competitive against other trades their customer relationship and prompt communication is second to none! Anne has made all correspondence run smoothly between ourselves and the tenants and even reaching out to our owners if in some cases maybe needed. Show reply

Lisa
Lisa4 posts
 

Unreliable, missed three appointments in three weeks, leak unresolved. Avoid.

Shower Repair Centre
Shower Repair Centre    

Hi Lisa, We’re very sorry to hear about your… Read more (+1 reply)

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