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Battery Expert

Battery Expert

4.5 from 189 reviews

Reviews

4.5

189 reviews
5
(153)
4
(15)
3
(0)
2
(2)
1
(19)
  • Product Quality
    4.6 (49)
  • Return Claim MadeYes (9) · No (55)
  • Shipping
    4.5 (41)
  • Warranty Claim MadeYes (3) · No (61)
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Ben R.

Ben R.Central Highlands and Goldfields, VIC

LG speaker cha4ge cable

published

Perfect Experience dealing with them. Charge cable for LG speaker other retailers could not find.
Prompt help off serial number and pic. Quickly updated me when stock available. Easy transaction quick shipping. Bookmarked for future

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Wonderful Customer Service

published

I ordered a Nintendo DS Lite cable. There were some issues with shipping but once I contacted them the response was prompt and they quickly sent me another. Would definitely buy again

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedNintendo DS Cable
See all answers
Ram

RamPerth, WA

  • 2 reviews

Experience that I normally don't come across

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
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Kylie N.

Kylie N.Launceston, TAS

Excellent Store with cheap prices

published

Looked for replacement mobile phone batteries in local stores with prices of $35 and above.
Found this online store and prices were 50% less. Saved money and free postage which is an excellent added extra
Will definitely shop here again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

exactly what i ordered

published

Excellent customer service,very easy to navigate store to find products,purchased battery for Dyson vacuum cleaner,less than half the price of genuine battery,fitted when arrived ,product equally as good as original or better.would definitely purchase from this company again.

Return Claim MadeNo
Warranty Claim MadeNo

Great Customer Service

published

Very satisfied with customer service and prompt replies. The battery was delivered very quickly and I was kept informed of its progress throughout the posting process. I would recommend this company to others.

Shipping
Warranty Claim MadeNo
Donna WA

Donna WAPeel, WA

  • 3 reviews

Exactly as advertised

published

Great customer service. Product arrived promptly and is exactly as advertised. Vacuum battery fitted and put it to use as soon as it arrived. Would definitely order through these guys again. Thank you Battery Expert.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Michael

MichaelSydney, NSW

Battery

published

Ordered battery,received within a week,service and contact was great,will buy more products in the near future,am happy and will tell friends of the company they kept intouch through out my ordering process

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDas Keyboard Model S Professional
See all answers

Amazing customer service

published

Ordered a battery, quick delivery. Packaging was thorough and ensured safety.

Customer service very prompt and went extra lengths to ensure queries resolved. Extremely polite and professional.

Would return again. Very pleased.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 3
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Woe

Woe

  • 3 reviews

Excellent customer service - very efficient

published

From the first contact the customer service was exceptional, advising product advice to delivery. Product arrived within two days and working well. plus the price was very competitive

I will be a repeat customer for future purchases

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Jessica

JessicaSouth East Queensland, QLD

  • 2 reviews

Very good

published

I needed a cable urgently. They had a good price and it arrived in 2 working days to metro Brisbane using their express post service. Product was exactly as described.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

Most polite, efficient and helpful people.

published

Easy to navigate. I only wanted batteries. I have receive them in exceptionally quick time. I have yet to try the product. However, if the excellent service is anything to go by they would be perfect. I could not speak more highly of my experience with the Battery Expert. Thank you

Product Quality
Return Claim MadeNo
Product PurchasedActiv Energy Alkaline Batteries
Maca

MacaSydney, NSW

Terrible Battery and Terrible Service

published

I purchased a battery for my 4 year old Garmin, the replacement had less capacity than the old batterit it replaced, stamped at 1000mAh, is not even 50% that capacity, asked for warranty replacement and Battery Expert made the process as difficult as possible. Next notice is to Fair Trading NSW, this company needs to be banned from trading.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Purchased1000 mAh battery
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Jon

JonGreater Melbourne (Outer), VIC

Outstanding customer service. Quick reply to emails and fast delivery. Wish everyone ran their business like this.

published

Easy to deal with. Very happy customer. Website was easy to navigate. Delivery was fast. They are quick to fix problems also. I will be back. Super happy customer. Thank you.

Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedHP 1000
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Double R

Double R

  • 2 reviews

Excellent backup and warranty service.

published

Very prompt and obliging service with a "dead battery". Upon contact the battery was replaced promptly and courteously. Battery was supplied some months ago but replaced without question. Thank you once again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
Online Shops

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Darryl H.

Darryl H.

  • 2 reviews

Excellent Communication

published

I had a problem with a phone battery provided got excellent advice and a replacement product quickly. I Would recommend for good service and excellent communication through quick response email

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
FishJetski

FishJetskiSouth East Queensland, QLD

  • 3 reviews

Dishonest about product, had to get Paypal to force refund. Took 6 weeks.

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
wyzxet

wyzxetSydney, NSW

Fast over Christmas holidays

published

Replaced JBL xtreme battery. Didnt think it would come that quick with all the public holidays and being the busy season, but it did. Customer service was great and helped me out.
Thanks heaps!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Ian from Albany

Ian from AlbanyGreat Southern, WA

  • 2 reviews

No delays over Christmas

published

Replacing a near dead mobile phone battery just before Christmas was a challenge but not through the "Battery Expert".
Thank you, extremely prompt service and arrived on New Year Eve.....
Fantastic service and attention to detail.

Ian King
Torbay, Western Australia

Return Claim MadeNo
Warranty Claim MadeNo

Delivery was a bit slow but customer service is very good!

published

Delivery was a bit slow took a couple more days than expected but it's Christmas season so it is understandable, but customer service is very good! Email was replied responsively and patiently. All in all a satisfactory experience.

Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Christopher

Christopherasked

I am looking to buy an electric outboard motor for my 13 foot timber dinghy, can you recommend both a quality engine and battery manufacturer

1 answer
Steve
Steve

No Christopher, I can't answer your question except to say that their service was excellent. What I would do is look at the battery model, search for it on their website, if not found then email them, they may order it in or tell you where to go.

JA E.

JA E.asked

Have sent several emails, all have came back. Can't find a phone number. Have ordered a battery over a week age and has not arrived. Are they a scam?

2 answers
baloo
baloo

Not a scam in my opinion. Goods arrived promptly. Majority of reviews in the positive.

JA E.
JA E.

Then how come they have taken my money and I'm still waiting after 8 days!!!! Why don't they have a phone number like any normal business?????

Sukhmanjit singh

Sukhmanjit singhasked

I order headphones cover and I pay $11 but I didn't got any delivery detail

No answers

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