Had a flat car battery. Called Batteey World Ipswich QLD 4305 and they had a mobile tech (Jacob) out withon the hour. I know times are tough but pricing was amazing service was professional and friendly. Exceptional company. The owners of the Ipswich store and their staff are 10 ot of 10. Great work Battery World Ipswich
Do not buy a battery world battery ! They don’t last and even got my third one still in warranty and won’t replace ! Never again . Morphett vale store SA JEFF HARTLEY Show details
Amazing service at Hoppers crossing store. I needed a car remote battery . Hyandai were going to charge me 35 dollars, supercheap wouldn’t put in in case they cracked it. Not sure of cost. The 2 lovely gents at battery world did it for less than a third of the price with wonderful customer service Show details
Reviews with attachments
Terrible experience with Battery World Mentone and Greensborough. I bought two items from Mentone, including a 300W solar blanket. The solar blanket failed almost immediately, constantly showed error codes, and would not function despite hours of troubleshooting. Greensborough inspected it, identified a fuse / fuse-holder issue, performed a rough… Read more
screwdriver repair, and even gave me spare fuses in case the same fault happened again. Despite this, they refused a refund. Mentone then claimed the unit was now working, while Greensborough later introduced what I believe was a completely false allegation that I had returned it with a “snapped lead” caused by misuse — an allegation that appears designed to defeat my lawful refund request and cover for their poor repair. Staff also repeatedly gave me misleading explanations of ACCC / Australian Consumer Law rights, implying that a repair removed my refund rights. After escalation to the store owner, I was finally refunded for both items, but they refused to admit fault, apologise, or explain their contradictory stories. In my view, this was dishonest, evasive conduct. I would strongly warn people against trusting either store with a significant purchase.
Not impressed with service. Asked for job to be done right and was told it cost $180. I expect it done right and have my original battery repacked for price quoted not sheer laziness of just replacing it with someone else's and be charged more. Lost trust in dealership and would never recommend after this experience Show details
Excellent response to my call for a battery replacement. Honest price for the right/best battery for my Ford SUV, and thoroughly competent technician available promptly. I'm pleased to recommend the Frankston store. Show details · 1
Battery World Super Expensive - Never Again – On the 7th June 2019, I purchased a battery CBP-BL4C, a V3, 3.7 Volt Lithium-Ion from Battery World, Lee & Thomas at Phillip, ACT, 2605. The proud price for this battery was $39.95. I fell on their Bateryology TV Advertisement that the product would be suited and the price fair. I was foolish not to shop around first and as I try supporting the… Read more
local business first I purchased the battery. Later I found out that I could have purchased the same battery with a Samsung or a Nokia branded name from eBay for the price of $7.96 or from Ali Express for even less for only $4.73 plus a low postage price. Both the overseas companies and Battery World honour 1-year guaranty. The price difference was a whopping $35. If this is not the greatest rip-off, I would not know what a rip-off is. Some battery company in Australia purchasing hundreds of such batteries from China makes a heap of money and feathering their nest very nicely. Supporting the local shop or an Australian company does not pay at all. To be supportive of such merchants does only help them and most definitely not you. I should have followed my personal rule 'shop around before you purchase'.
Positive reviews
Dandenong Store, literally saved our lives during Covid, but someone tried to break into the car and destroyed the old battery. They had the right Aussie made Yuasa battery in stock, fitted it and took the old one away. I think it took us ten minutes, and you'll struggle to find a better price for a good battery. I worked in an industry dealing with batteries for many years, you can trust these guys. Show details
I have been dealing with these people for years, Dhaya and his staff are polite and honest. Free battery check without obligation. Also free drinks bag as a bonus Show details
Went to Indooroopilly for a new battery. Great service and very friendly staff! Tested my battery for me and installed a new one on the same day at a reasonable price. Would highly recommend! Show details
Negative reviews
They sell very low quality batteries at premium prices. I will never buy another battery from them unless it's an emergency. Which is unlikely to happen. Since literally every other battery brand and reseller sells batteries that last at least 4 times as long, and charge half the price. Never had a good experience with battery world, ever. Avoid like the plague.
Very disappointed in Battery World Mandurah. They have been supplying me with batteries for over 5 years now, but no longer. I rang to enquire about a battery that is located quite low in the front section of my motorhome. I was told a price and I asked whether I needed to make an appointment to have it fitted. What followed was the biggest turn… Read more
off yet. I was informed as it was a motorhome and not located under the bonnet that they may not even fit it for me. If they did it would be a minimum of $50 or much higher. I questioned this and told the girl on the phone that the owner has always looked after me and this has never happened before. She then proceeded to tell me that she was the owners daughter, it was new policy and that they are the only ones fitting batteries now. SO VERY WRONG! I hung up the phone rang Battery Force, within 1 hour I had a new battery fitted at no extra charge by a very competent young lady named Samara. This is now my only supplier of batteries. What a difference in customer service between the two businesses. Such a shame to see a business that I believed was second to none adopt this attitude.
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Do not order from battery world!! I ordered $70 worth of 18650 batteries. They sent the completely wrong batteries. I contacted them. They said mail them back and provided a shipping label. They never sent the right batteries and charged me $20 for a restock fee and return shipping. Worst experience possible. Show details
Recent reviews
I purchased a battery for my Motorhome from Battery world at Marion SA. Really happy with the service and the battery. Good quality and great price. Well done guys. Show details
I've been to Maroochydore store 3 times in the last 4 years with a variety of issues? The latest today. Every time the staff have been absolutely awesome giving fixes every time. As soon as you walk into the store you are greeted and the friendly, efficient service continues until you leave. Before retiring I was in charge of operations for 1800… Read more
restaurants here and overseas. The biggest issue I faced in 22 years was was creating and maintaining great service.
These guys have nailed it...thanks.
Needed an iStop battery. Callum at Canning Vale did a tremendous job in explaining warning signs in the car, suggesting the battery may be good for a few more months and then after deciding to replace it he did that promptly. Great service. Show details
I had the battery in my Prado replaced at the Mentone workshop. I was pleasantly supprised at the way the staff particularly Laclan, went about the job. He was thorough, very polite and happy to chat about my requirement. I was in and out in around 10 minutes. Well done Lachlan. Show details
“ DID NOT JUMP START AND WANTS TO REPLACE BATTERIES “ be careful put new batteries from Battery world and when my truck was not starting and Battery world mechanic came and he told batteries are off and second mechanic came he started. Tried to rip me off Show details
Excellent service at Battery World Cannon Hill QLD and will 100% recommend. 2021 Mercedes Benz GLA 35 battery needed replacing, was $1160 at Dealer and $680 at a Mercedes workshop. Paid $479 for Yuasa battery including fitting and clearing codes on the car. Was concerned about it being a new car and error codes would still show up after fitting,… Read more
but all good. Real pain in the bum trying to replace all the plastic covers around the battery in a tight engine bay and wouldn't have minded paying for labour but just ended up giving the guys a good tip. Will not hesitate to take my other cars back to them for a battery replacement. I see some low reviews for negative experiences at other stores but I have only positives from my experience today. 5 Star worthy.
Paul from Wyong battery world is arrogant piece of work before he told my wife to F off he tried to blame my car for a defaulted battery when the battery was still in warranty 2.5 yrs of a 5yr warranty and didn’t hold charge. As I’ve never been so disappointed on a person like him to talk to a woman the way he spoke to my wife the reviews that I’ve seen on all battery world this is a common issue something needs to be done Show details
I received the most helpful and friendly service from Battery World Morphett Vale that I have had from anywhere for a a long time. Mark and Cindy were both very friendly when I told them I was having trouble finding the information that I needed to request a repair or replacement on an expensive battery (about $1000). Instead of just looking up… Read more
and giving me the warranty information, they said leave it to us - we will chase it up for you. They liaised with the oversees company on my behalf and had my battery replaced with an upgraded model.
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After a regular car service I was advised that my battery needed to be replaced. I went along to Battery World, Forestville to replace it. Brendan did a thorough check of my battery and said that the battery was working well and no replacement was necessary. He could have easily sold me a battery which I did not need. It is really refreshing for a… Read more
business to put their customers interest in front of their own. Many businesses may say they do, but few actually do it.
Battery World failed to honour their 24 month guarantee when I returned a battery that was flat and only just over 12 months old. They charged $10 to recharge it but failed. The staff were aggressive and too quick to deny responsibility trying to pass off responsibilty to the battery manufacturer. Go somewhere else Show details
I’ve used Battery World Maroochydore to replace my car key and garage remote batteries a couple of times, and they will always be my first choice for battery services from now on. The young lady who helped me today was so very pleasant and helpful. She was happy to test and replace the batteries on my two car remote keys before I bought anything.… Read more
It’s worth remembering to give positive feedback when you find the great level of service I received from this young female today. Well done!
Absolutely amazing service last week, free Battery check and diagnostic, on the spot installation and free and superb service. Don't go anywhere else. They even have a warranty and 24/7 call out.
I had great experience with Battery world at Mentone, the staff was absolutely amazing, they are super knowledgeable and friendly, also efficient as well, thanks again !!! keep up! Suki Show details
Battery World solved everything, quickly! – Clinton at Battery World Roadside Assistance was amazing! Responded extremely quickly out of hours, and solved my problem with 10 out of 10 customer service! ⭐️ Highly recommend. These guys really put their customer needs first.
Battery replacement – Battery World Fawkner were very helpful when the batteries for my husbands mobility scooter were not working properly, they were replaced with no problems.The sales person Brandon was very professional and pleasant his customer service was excellent.
A new "Battery World" Happy Chappy! – Knowledgable, Competitive and easy to do business with. Delivered and installed new battery to replace the NRMA battery that was 2 months old, then replaced, then 12 months later also died. Seems like when NRMA screw up by not honouring warrantees and being over the top expensive, its good for business.....just not theirs! Show reply
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