BAX Doors

Fantastic company! Customer service is brilliant! They installed my roller door and is was a smooth process. Can certainly recommend this company!

Good customer service – I have been dealing with BAX Doors for 38 years as a builder and home owner, and have always had good efficient friendly service.

Outstanding service – BAX Doors, was highly recommended to me, by my motor mechanic. They were on time and did an excellent job. Highly recommended!!

Satisfied customer – We're very happy with the installation of our new garage door. The job was done efficiently. Communication with the office was excellent keeping us up to date and answering promptly any questions we had. T and C. Castlecrag

Excellent service provided – I asked for service on my roll-a-door and it was excellently and timely provided as requested.

Top service and repair – Yes i am very happy with the repair and service this company gave me, the staff are so good at the job they do i give my full recommendation Ross.

Excellent service – Had to get my Roller shutter door reset after it was dislodged and lost it's tension. Call Bax Doors (Installer) who sent a service engineer out next day to reset and service Great service, really efficient and value for money.

Good option – Typical pricing easy to understand advice, talk straight, Instal guys were brilliant

Great service – Very easy to deal with, came on time and diagnosed the problem quickly and fitted a quality new motor on the same day.

Faultless service – The response for a quote was prompt . Deb called out with her trailer attached it was equiped with examples of colours and styles of doors to choose from as we were getting rid of our old tilta door and wanted to replace it with a new panel lift door. From quoting to the installation the experience was faultless . Would thoroughly recommend Bax Doors

Fast Reliable Service – Bax Doors installed our Roller Door eighteen years ago and have serviced it ever since.This week the door would not open as the motor failed.I rang Bax Doors and spoke to Sarah who organized the technicians within two days to call and inspect the door.The technicians advised the motor had failed and they were able to replace the motor with three… Read more

programmed remote controls the same day.A great service from a small family company that has been around for nearly sixty years.

Reliable Company – I used Bax doors after a recommendation from a friend . Very happy with my new garage door. Everyone I dealt with was knowledgeable & friendly. They turned up when they said they would & let me know when they were on their way. Very professional & I’d be happy to recommend them .

Efficient Service – Technicians fixed the problem quickly. Friendly staff and happy with the service.

Worker had a quick look - $132 call out fee charged – Had a garage door that was repaired by another company but things weren't right so asked BAX to take a look and advise what they could do to fix it. The tech came out took a quick look and thought the replacement spring was OK but my motor pully belt needed replacement. I was told the belts were hard to find and they didn't have one. That was… Read more

it. 5-10 mins and $132 invoice arrived later. When I checked I found it was a standard A28 belt available at Repco for $14. Fixed it myself.

Very prompt and professional with excellent service! – The team did a fantastic job in repairing our motorised gate that has fallen off. They were on time with notifications sent ahead of arrival. The communications with the office were efficient and the process felt very smooth.

Garage Door fixed promptly - very well – My B&D automatic garage door was damaged by a car impact. The door panels suffered twisting dents and a broken hinge - the door now visibly wretched buckled and made loud grinding sounds whenever opened and closed. B&D referred me to Bax Doors. Wow! I am very impressed with Bax's end to end Customer Service. The first phone call with the… Read more

empathetic coordinator arranging the onsite, to the very friendly and knowledgable mechanic/engineer performing the repair…. and cost was delightfully inexpensive!

I can recommend the Bax Doors team, and they’re at the top of my list to contact for my garage doors periodic general service. Thanks very much!

repair to my garage door – I was extremely happy with the service I was given to repair my garage door and the advice that was offered to me for future reference.

Friendly & helpful – Popped into the workshop to get another remote. Staff are helpful and friendly. Got the remote organised without having all of the info (they were able to look up my garage door in their system).

Should have done it years ago – Bax Doors were impressive right from quoting for a new roller door to installation. Very informative and knowledgeable about their product. The men who installed the door were efficient and friendly. The end result is a very attractive and functional roller door. Very quiet when door is opening and closing. The dark grey colour compliments the house and looks great. Both Deb and Sarah a pleasure to deal with. Thanks Bax Doors.

Prompt action to fix our garage door – 2nd time we rang Bax doors and didn't even ask for a quote as they did an excellent job with a minimum cist 1st time. I had Sarah's name saved under Bax door contact and she promptly sent someone to inspect. There was a damage on the roller and the person promised to find the part to minimize the cost. 2 people turned up within a week and fixed it… Read more

perfectly and we paid the bill a reasonable price We will recommend to anyone looking for a genuine quote and repair their garage door

Fantastic Service from Beginning to End – From the moment we spoke to Sarah in the office until the moment our garage door was repaired by Brad and his colleague, our request for emergency assistance was treated with professional respect, understanding and compassion. Customer service from the team at BAX Doors was first class from beginning to end. We were also impressed by the… Read more

efficiency and skill of the team who attended our home; and by the very competitive fixed price for the visit. We won't be looking anywhere else for future garage door repairs and maintenance ... we know we're on a good thing with BAX Doors, and we'll be sticking with them.

Open & Shut case! – Faulty Automatic roller shutter door motor/mechanism replaced with B&D unit. Technician carried out the work efficiently and set up remote door controllers. Work area left spotless. Would highly recommend BAX Doors for new installations, repairs and/or replacements.

Door maintenance – Excellent service for a door service and replacement of door seal. The fee charged was very reasonable as well. We used BAX to replace the electric motor on the door a while ago and they were great then.

Fast, Professional, keeps you updated – Great service, price and information sharing,very easy to deal with from office staff to service staff, would highly recommend, will be using in future.

AMAZING BUSINESS SO PROMPT AND EFFICIENT – From the Office staff to the Tradesmen all were very thorough. My job was organised so efficiently from the first telephone call, to the quote and followed by the completion of the job. All was completed in such a timely manner with pricing was very competitive. Thank you BAX.

Fast, Efficient and excellent result – This is the 2nd time we have used BAX Doors. We were very happy with the service and outcome. Please thank David from us. Sarah was also a great and friendly person to work with in the office. They were very inexpensive and fixed the problem rather than trying to sell us a new door and machine. Very rare work ethic in today's world. Will highly recomend them to everyone.

BAX Doors really helpful – They were really helpful on the phone, organising the inspection. The technician came when he said he was going to come. He fixed my garage door quickly and effectively. They did a great job! And it wasn't too expensive either. Thanks!

Helpful, fast and reliable service – One of our garage door springs snapped- a pretty scary situation. The lady on the line was helpful and professional. She was able to organise an inspection quickly. The guy not only came on time and as promised, he fixed our problem on the spot an reviewed/serviced the rest of the set up within 15 minutes! we were more than thrilled.

B&D Roller Door install – They arrived early (but let me know beforehand). Install guys were great. Took away the old door. New door works perfectly. Just needed to say that "you need to service the door regularly to keep the 10 year warranty valid", otherwise I'm very happy.

Great service – I have used Bax Doors a few times for small repairs and servicing of my panel lift door. The guys are knowledgeable and the service has been great every time.

Exceptional customer service - Highly recommended – Exceptional customer service was delivered from the day the saleslady came all the way to installation of the roller door at our garage. Although the installers had to come back because of certain technical and logistical issues including removal of our old boxed in B&D door, the delivery of the brush seal, synchronizing the time of re-paneling… Read more

the wall. Exemplary standard. Highly recommending this company.

In the meantime, just waiting to have all our remote controls for the combined into one hand-held unit. Thank you and congratulation team for the work well done!

Brilliant from start to finish – Family owned and run business and it shows. Friendly and helpful. Professional and great product. The lady on the phone was super helpful and the one that came to quote was amazing. So was the portable showroom van that meant I could see all the products and also see how it all works even before I got my quote.