Bayswater Car Rental

Bayswater Car Rental

Bayswater Car Rental
2.7

186 reviews

PositivevsNegative
41% · 77100 · 54%

Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
2.8
Transparency
2.5
Customer Service
2.7
Booking Process
3.7
Vehicle Condition
3.8
Brand Manager for Bayswater Car Rental? Claim your listing.

Reviews

186 reviews
Katy
KatyMelbourne2 posts
 
GavIn M.
GavIn M.2 posts
 

Never again!

Had a booking for a car from Sydney domestic airport. Plane delayed by nearly two hours (who would have thought?). Shuttle bus service ends at 8:30 pm. We had not collected our luggage until just before 9:00 pm. The refused to collect us and insisted that we arrive no later than 9:15, which was not possible. We had to cancel the booking and spend $140 on a taxi to our destination with no car on Christmas Eve. No Birds - No Way.
Sa B.
Sa B.
 

Rent from you guys every time

We travel very often to Sydney and I always rent cars from you guys because you are very efficient, well priced and always accommodating. Keep up the good work!! Show details
Stuart M.
Stuart M.2 posts
 

Best car rental experience

Bayswater Car Rental are now our preferred car rental company.

The most efficient collection and drop off procedures we have ever experienced across a number of different rental companies.

Very competitive rate and we saved money on fuel with a hybrid Corolla.

Bond returned inside five business days ... as was promised. Show details

Pauline Robertson
Pauline RobertsonWestern Australia6 posts
 

RIP OFF

Be aware that if you are late in returning the car there are astronomical charges deducted from your bond. I personally will never use them again and would not recommend them
Value for Money
Transparency
Customer Service
Jerry
JerryAU2 posts
  Verified
Value for Money
Booking Process
LuH
LuHGreater Melbourne (Inner), VIC2 posts
 
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Robyn
RobynSydney, NSW2 posts
 

Excellent service

This company was perfect 10 out of 10 for everything from start to finish. Very efficient in processing everything upon arrival. Received the car we wanted and upon return even shuttled us back to the airport and refunded our bond immediately. Very reasonably priced vehicles and friendly service by staff. Show details
Dave Blennerhassett
Dave BlennerhassettSouth East Queensland, QLD2 posts
 

Excellent Vehicle and service

Hired a vehicle for 7 days, was a brand new 7 seater, had excellent service from all members of staff. very friendly people, and very happy to help Show details
Annette D.
Annette D.Goulburn Valley, VIC
  Verified

Highly Recommend

Customer service was fantastic. Made first time hiring a car easy and friendly, even saved me $100 on my hire.
The care was in excellent condition. Very clean, comfortable and drove well.
Rented the car for a week and couldn't be happier with everything.
Customer service and car were outstanding.
Thank you Show details
Greg Dalton
Greg DaltonNorth Queensland, QLD4 posts
 

Credit score needed?

Long time customer just noticed bayswater now require permission to do a credit score ? WHY not your business you take payment from credit card that’s your reward this is invasive
sTu_Deimus
sTu_DeimusGreater Melbourne (Metropolitan), VIC2 posts
 

It worked

Worked for us. Good to study the terms of contract and keep them informed about changes. On the negative side, I wouldn't describe our ~ 2yo vehicle as in perfect condition (brakes initially grindy and one external panel rattled on some roads) but the latter of those seems explainable. Also the nobirds logos on 3 sides of the car were a bit tacky, but can live with them given the low rates. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Mr R.
Mr R.Sydney, NSW
 

They don’t care about customers opinions and changes too much

I rented a car for a day and returned it after 3:30 to Kingscross branch which it was closed. Called them to get the answer, they said you can drop off the car there and we will charge you one complete day or bring it to Mascot office for 40$!!!!
Asked them why they mentioned because of relocating the car??!!!
Then charged me for 2 hours late 2 hours insurance and 40$ for relocation cost 140$ for 1 day of renting a car!! What a company!!!
Be careful!!! Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Andrew V.
Andrew V.Perth, WA4 posts
 

Be careful using these guys

I used these guys exclusively for years. Recently a lady renting their car destroyed my car, they refuse to honour the insurance claim saying "take her to court". Bad humans!!!
Ryan s
Ryan sPerth, WA28 posts
 

Deceptive charges

First time using this company. You will told to pay $2000 per rental as a "security deposit". This is the first time in 25 years of leasing vehicles I've had to do this. You will be entitled to a $300 "security deposit" if you conveniently pay their extortion fee of $70 to waiver this "security deposit". Utter disgrace and disgusting business practice. Happy to never come here again. Deceptive unethical practice.

Questions & Answers

FK T.
FK T.

May I know whether there is any restriction, eg Insurance and Road Transport policies, against a handicap person to rent a car. In my case, I am a right leg amputee but I am driving an unmodified (Regular) car in my home country using my left leg without issue. So can I rent and drive the rental car without any restriction? Thank you

arthur
arthur

Is this the Bayswater car rental in Guilford rd Perth?

cheers arthur

Mr Eckers
Mr Eckers  

The Perth branch is there yes.

SPK
SPK  

Details

CategoryDirect Car Hire
Service TypeDirect Car Hire
Hire Vehicle typeCars
Hires To International Licences, P1 Licences (Red Plates), P2 Licences (Green Plates) and People aged 21 - 24 yrs
Locations NSW and WA
Airport Shuttle Service Yes
Visit official website

Contact info for Bayswater Car Rental

  • ABN: 70008711608

Extra Information

Brand Manager for Bayswater Car Rental? Claim your listing.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.