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Since Mid 2018, BecexTech has offered reviewers either a $10 cash back or a $20 store credit offer off their next purchase to customers that take the time to submit a review. Reviewers that had their review published since this period may have received this incentive. These reviews adhere to ProductReviews Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
BecexTech Australia
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Armando
- 2 reviews
Very happy with product and service.
Very satisfied with my phone purchase from Becextech.
Delivery was prompt and the product is exactly as described and serving me well.
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The reviewer stated that an incentive was offered for this review
Awesome condition - very pleased
Very happy with purchase - was exactly as described and excellent value. Lots of choice which made working out what I wanted very easy
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LynnHunter Region, NSW
- Verified customer
This was perfect
I found this Online store to provide prompt delivery ,sell great products at good prices and would purchase from BecexTech again .
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JingGreater Melbourne (Metropolitan), VIC
- Verified customer
Competitive price, reasonably fast shipping and great customer service
Website: Simple layout and easy to navigate.
Customer Service: Usually responds within 24 hours of sending a question/enquiry.
Product: Brand new, stock from Hong Kong (Australian power adapter included), in original packaging. Comes with genuine IMEI number.
Delivery: From Hong Kong and arrived at my doorstep in Victoria. My order was delivered by DPEX (https://dpex.com/). Comes with tracking number. Order placed: 8/2; Order shipped: 11/2; Order received: 18/2.
First time ordering from Becextech and would highly recommend this store. I would suggest people to add on shipping insurance for the added peace of mind.
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- Verified customer
Outstanding Experience All Around!!
I had very informative email exchange prior to deciding on my purchases . The gent who helped me and took my order was PERFECT! Delivery was super fast. Looking over everything looks good but haven't tried the lens out yet. Thank you.
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Great service ... AGAIN!
The ordering process was quick and easy. The fast delivery was welcomed and made it across the country much quicker than I anticipated. Its always a please purchasing from Becextech. They make it easy.
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Happy CamperNortheast, VIC
- 2 reviews
No Problems
Product as described, competitive price, full warranty. Delivery a little slow, but not in a hurry. Have used before without issue
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D MaryaGreater Melbourne (Outer), VIC
- 2 reviews
- 5 likes
- Verified customer
Stay away from Becextech
Bought a phone - Samsung S20+ from these scammers on Catch.com.au. The price was really good. Order placed on 17/1/2021. Now after a month they claim they delivered the phone to some one but not me. I told them from day 1 I haven't received the delivery and never heard of person they claim to have signed for. Now they have washed there hands off by saying they delivered and done their job. They took $1100 from me actually they stole it.
They send me an email On 05/2/2021 with a tracking and apologising for delay. But when I tracked the order ...Read more
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M P.Greater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
Very bad experience
They advertised a phone they didn't have in stock. Kept me waiting for 2 weeks then arbitrarily cancelled my order.
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EricGreater Melbourne (Inner), VIC
Good experience
Website pretty easy to navigate, price is competitive. Pretty satisfied with the product. Bought a one-plus phone, received in a week's time, as promised on the website. The delivery can be traced on the website, and got text message before it arrives.
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AliSydney, NSW
- 2 reviews
- 1 like
Do not buy form Becex- 3 months to deliver- First phone stolen
I thought I would buy a phone from here last year as all reviews were so good- Admittedly i was could also save $200 but had i know all the time and stress it would have given me I would have never of purchased
I ordered in May and it said that the phone would come that week.. Alas a few weeks later not here.. I was chasing and chasing. Poor customer service. Finally got hold of them and they said my phone had been stolen. Long story short I had to wait just over 3 months for phone to arrive
Then when it did arrive. Plug wasn't Australian so I ...Read more
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Cam PSydney, NSW
THUMBS UP - my go-to place for cameras and lenses
I have bought a Nikon Z7 from here which offers the best price I can find.
The parcel arrived in very good condition and has been given an extra layer of protection against damage.
It is as good quality as described on the product - brand new with the shutter count starts at 0.
Also, I have to mention this is not my first-time purchase as I bought a lens so many years ago from this shop, which is still being used as my favorite.
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Cooper D.Greater Melbourne (Metropolitan), VIC
Samsung S20 FE 5G
The website seems to be a bit dodgy, however the product arrived brand new and works excellent. The charger and adaptor given are quite cheap and not worth keeping, but overall would recommend and use again in future
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Kathy SuttonSouth East Queensland, QLD
- 4 reviews
Perfect condition - excellent service
Thank you for an excellent and quickly shipped product - will recommend you to anyone! Husband is enjoying his new iPhone
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It is quick and easy to order
It is quick and easy to order. i use zip pay and its a very quick and easy process.
my purchases where delivered in a couple of days and i'm very happy with your service
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Johngf6South East Queensland, QLD
Great deal and Prompt Efficient Service
First time on this easy to navigate site and I spotted a Nikon 70-200 F4 VR lens at a great sale price. I promptly ordered it on Jan 24, 2021, a Sunday.
I received it, beautifully and securely packaged one week later on the 1st of February. This was 3 days earlier than tracking indicated.
The lens works fine and is producing great photos.
Shall definitely use this site when looking for camera gear in future.
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neil h.Perth, WA
False advertising and poor customer service
Worst customer service ever.I ordered a sony camera and lens kit and was waiting on delivery Information and I received a email saying that they had made a mistake on the advertised price and I needed to pay another $500 to have the product delivered. I emailed many times trying to get a explanation or talk to a manager about it I got no where. Then I got a email saying the product was not available and would be on backorder that I could wait or cancel the order.
I do not recommend this company to anyone and was extremely disappointed in the poor customer service. I ended up cancelling the order because I didn't believe they would ever send the product to me. Felt like I was pushed into the decision.
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JohnGreater Melbourne (Outer), VIC
Samsung S20+
Store was not so easy to navigate. Same product with different shipping types are sold separately which creates confusion. I would suggest to only advertise the product and leave the shipping to the customer so that the website is less crowded.
The site has a good range of products. Price is very competitive compared to other stores and this is where Becextech shines.
I've only used the product for 2 days but the its quality is as advertised. Brand new with unopened seal and is a genuine samsung phone. Although this is not really the store'...Read more
s fault, my biggest complaint is the shipping company used. A courier called DpEx which is serviced by toll shipping in Australia is probably the worst courier service I have ever had to deal with. My package was stuck for 3 weeks at the depot so in total I had to wait 4 weeks to get my package from when I ordered it. I payed extra for priority shipping and this is not acceptable. Really unhappy about this. It should not be taking that long. I would suggest to Becextech to collaborate with better shipping companies otherwise don't advertise the product with priority shipping. Overall, the product quality is good and came as described in the website. Cost is cheaper compared to other online competitors however, from my experience, there is a lot of delay. If you want a cheaper price and don't mind delays, I would recommend BecexTech. However if you need your item asap, I would look to other retailers.Similar opinion? Write a review on ProductReview.com.au!
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Rob M.Southwest, VIC
- 2 reviews
- Verified customer
Avoid As You Will Not Get What You Ordered
Facts:
I ordered an Olympus Camera on 6 January and it took 35 days to arrive.
The advertise shipping in 1-3 days but they had no stock and continue to advertise.
The item was eventually shipped and I had paid for priority post and it took 7 days to arrive.
When the camera arrived the order was not complete with parts missing and no explanation.
The biggest issue is that I cannot use the camera because the camera and all documentation is in an asian language - i checked an english manual on line and the camera cannot be changed to english.
The company is difficult to deal with and I have had to follow them up at every stage.
Now I am seeking a full refund and shopping elsewhere
ALL FACTS
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Keith RhodesGreater Melbourne (Inner), VIC
Great experience buying Sony A7Siii camera
I was nervous buying this $5k camera online but Becextech delivered exactly as promised. In fact it arrived ahead of time. The camera is as expected, GST paid so no 'grey imports' issues. DHL also provide an excellent tracking services allowing visibility of every step.
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Questions & Answers
Al Rasked
I cannot get any useful information on my package which is 13 days overdue. They tell me its been in Alaska because of weather for the last two weeks. It's just an automated response and I'm becoming extremely frustrated with this whole experience. Can you help me? My tracking # is 129302422660. If I choose to cancel this order how do I go about it?
Al Rubalcava
[Email Removed]
No answers
Jupa tasked
Are they good and do they have a store
2 answers
They are great! I believe they only have an online store. I ordered a canon m6 Mk 2 which got shipped from Hong Kong. They have great customer service and are very responsive!
I believe they only have an online store. I ordered Galaxy S20 FE Dual SIM which got shipped from Hong Kong. They have great customer service and are very responsive, I queried the delivery.
Anthony H.asked
Are Julian Technology pty Ltd in Point Cook associated with BecexTech?
Details
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