BecexTech Australia

BecexTech Australia

4.0

4,370 reviews · Statistics

PositiveNegative
77% · 3,376880 · 20%
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Return Claim MadeYes (168) · No (1,400)
Warranty Claim MadeYes (116) · No (1,433)
Product Quality
4.3 (1,578)
Shipping
4.0 (1,428)
Responsive customer service
Easy to navigate website
Quick delivery
See the Best Electronics & Computing Shops in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Antony P.
Antony P.

Product is new as advertised and great customer service

The Samsung Flip5 was as advertised new and was a great price compared to other sites.

I also had to contact the custoner service teams with some questions and they were extremely fast to reply and assisted till all my questions were answered.

Great price and great customer service so extremely happy

  • Return Claim Made: No
  • Warranty Claim Made: No
  • Product Purchased: Samsung Flip 5

Author stated being incentivised for this review

h3lman
h3lman Sydney Surrounds, NSW · 12 posts

Prompt delivery and as described

I ordered a ex-demo phone which I received 3 business days after ordering. The phone was as described and definitely a legitimate phone.

I recommend this retailer.

  • Return Claim Made: No
  • Product Purchased: Samsung Galaxy S23 Ultra 512GB
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Tan
Tan
 · Verified

Excellent experience

The purchase experience is really smooth, the product matches with the description. Overall is a reliable website and company.

  • Return Claim Made: No
  • Warranty Claim Made: No
Product Quality
Shipping

Author stated being incentivised for this review

KJL
KJL South East Queensland, QLD

Great Product at a great price

Iphone came very quickly and was in prefect condition with battery at 100% capacity still. When I ordered the phone I made a mistake in the order and customer service quickly fixed my issue. This is the 2nd phone I've brought from them and all I can say is why buy new.

  • Warranty Claim Made: No
  • Product Purchased: iphone 14 plus

Author stated being incentivised for this review

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Shane
Shane · 4 posts
 · Verified

Worst business I've ever dealt with

  • Return Claim Made: No
  • Warranty Claim Made: No
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Mandamoo
Mandamoo Hunter Region, NSW · 2 posts

Refurbished iPhone 11 (Yellow).

First time purchasing a refurbished phone and after looking at a few websites found Becextech Au had the best price on phone I was wanting to purchase. Straight forward purchase process at great price. Had a few hiccups with post tracking but contacted Becextech Support and got a fast response from Ryan who followed up with sender and kept me updated. “Fabulous customer service “. Phone arrived and exceeded my expectations. In ‘as new’ condition and works great. Really happy with my Purchase!

  • Return Claim Made: No
  • Warranty Claim Made: No
  • Product Purchased: Apple iPhone 11 Refurbished
Product Quality
Shipping

Author stated being incentivised for this review

Debra
Debra Gippsland, VIC · 5 posts

Fantastic store

They couldn’t have been more helpful and kept me updated all the time. Highly recommended.

  • Return Claim Made: No
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jpr28610
jpr28610 · 17 posts

Cheapish price

Good products and cheapish price. They send out quick but take abit long to reply to emails.

Author stated being incentivised for this review

Gay S
Gay S · 5 posts

BecexTech Dreadful company STAY AWAY keep your money

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2build
2build Wide Bay-Burnett, QLD · 2 posts

A new level of photography has opened up

Was concerned about delivery time when I saw the item was coming from an overseas warehouse, however my lens arrived before filters ordered locally and arriving by post. Product was completely protected by professional packaging. Not my first purchase from Becex Tech and certainly won't be my last!

  • Return Claim Made: No
  • Warranty Claim Made: No
  • Product Purchased: Canon RF 100-500 L
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Jo H
Jo H Sydney, NSW · 2 posts

So happy with my purchase.

I recently purchased an IPhone SE 2022 model (256 gb). Although I was in awe at the range of products available on the website, I was easily able to navigate and find the exact phone (and colour) I wanted.

Before I made the purchase I had lots of questions all of which were answered quickly and (via email) with every question providing all the information I requested - absolutely wonderful customer service.

The ordering process was super easy and the delivery was super fast and I was more than satisfied with the quality of my phone - it certainly was 'as new' with not a scratch or ding visible.

Very happy with my purchase - thank you BecexTech Australia.

  • Return Claim Made: No
  • Warranty Claim Made: No
  • Product Purchased: Apple SE IPhone

Author stated being incentivised for this review

Eric
Eric

Good and fast service

I bought a galaxy flip 4 and it has been delivered within a week. Good and fast service given. I am very satisfied.

  • Return Claim Made: No
  • Warranty Claim Made: No
Product Quality
Shipping

Author stated being incentivised for this review

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David
David · 2 posts

Great service and price is unbeatable

I bought the iPad Pro 12.9 2TB. I am very happy with my purchase. My experience was very good. I got my device within one week. Customer service were quick to reply to any queries.

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Trish
Trish South East Queensland, QLD · 3 posts

Great Product, Great Service : how can you refuse?

Very easy to navigate web site to find exactly what I wanted, and there was a lot to choose from!!
Order placed and received within 5 days (plus a weekend in between!) so how much happier could I be?
Will be glad to recommend!

Author stated being incentivised for this review

taylor S.
taylor S.

Amazing

Amazing customer service and quick and seamless shipment would recommend to anyone looking for a new phone

  • Return Claim Made: No
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Questions & Answers

g l.
g l. · 

are products new or refurbished?

Jo H
Jo H · 

Refurbished.

David
David · 

My iPad was new

Guest
Binay kumar
Binay kumar · 

what is your best contact number. I have queries regarding my order.

Guest
Tan F.
Tan F. · 

Hi, just wondering when my order will be dispatched?

Order number #140622

Ana
Ana · 

If I could give a good advice cancel it and buy for place that are honest. I bought a new phone they sent me refurbished it stopped working 3months later and I am fighting to get refund. Plus, they want me to declare that the value of the phone $500,00 however I played over $900,00

Guest

Get an answer from our members and BecexTech Australia representatives

Details

About BecexTech Australia

BecexTech Australia is an electronics retailer. Their product range includes the following:

  • Mobile phones from a range of brands.
  • Laptops and tablets.
  • Digital cameras, including compact cameras, DSLR cameras, and camcorders.
  • Camera accessories, including flashes, lenses, and camera cases.
  • Drones.
  • Other products, including vacuum cleaners, headphones, and smartwatches.

Points of praise:

  • Most reviewers found that the customer service they experienced with BecexTech was great, saying that they were communicative and responded to queries quickly.
  • They also said that the website was easy to navigate.
  • According to reviews, products are delivered quickly.
CategoryOnline Shops and Electronics & Computing Shops
Offers Free Standard Shipping No
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Contact info for BecexTech Australia

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