BecexTech Australia
- ✓ Verified company
4,370 reviews · Statistics
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Product is new as advertised and great customer service
The Samsung Flip5 was as advertised new and was a great price compared to other sites.
I also had to contact the custoner service teams with some questions and they were extremely fast to reply and assisted till all my questions were answered.
Great price and great customer service so extremely happy
- Return Claim Made: No
- Warranty Claim Made: No
- Product Purchased: Samsung Flip 5
Author stated being incentivised for this review
Prompt delivery and as described
I ordered a ex-demo phone which I received 3 business days after ordering. The phone was as described and definitely a legitimate phone.
I recommend this retailer.
- Return Claim Made: No
- Product Purchased: Samsung Galaxy S23 Ultra 512GB
Excellent experience
The purchase experience is really smooth, the product matches with the description. Overall is a reliable website and company.
- Return Claim Made: No
- Warranty Claim Made: No
Author stated being incentivised for this review
Great Product at a great price
Iphone came very quickly and was in prefect condition with battery at 100% capacity still. When I ordered the phone I made a mistake in the order and customer service quickly fixed my issue. This is the 2nd phone I've brought from them and all I can say is why buy new.
- Warranty Claim Made: No
- Product Purchased: iphone 14 plus
Author stated being incentivised for this review
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Worst business I've ever dealt with
Tried to purchase a refurbished I phone 12 through Kogan .com. this company was the so called supplier. After 7days of Australia post not being able to track the parcel I requested a refund. I was then told the company contacted Australia post requesting if the item is found to return it to seller, the seller then informs me they will refund my money if Australia post finds and returns the item. I requested an immediate refund which wad then informed the phone had mysteriously turned up at Melbourne airport and would be arriving soon. I then c
... Read moreontacted Australia post who informed me the seller had requested the item be sent back to them 10 minutes before I contacted Australia post. I then requested for a second time to refund my and stop the bullshit they sending. Been 2 weeks and still no refund. DO YOURSELF A FAVOUR AND DO NOT DEAL WITH THESE THIEFS AND DON'T THINK IF YOUR ORDER THROUGH KOGAN IT WILL HELP YOU BECAUSE THEY ARE MORE USELESS THAN THIS SELLER.- Return Claim Made: No
- Warranty Claim Made: No
Refurbished iPhone 11 (Yellow).
First time purchasing a refurbished phone and after looking at a few websites found Becextech Au had the best price on phone I was wanting to purchase. Straight forward purchase process at great price. Had a few hiccups with post tracking but contacted Becextech Support and got a fast response from Ryan who followed up with sender and kept me updated. “Fabulous customer service “. Phone arrived and exceeded my expectations. In ‘as new’ condition and works great. Really happy with my Purchase!
- Return Claim Made: No
- Warranty Claim Made: No
- Product Purchased: Apple iPhone 11 Refurbished
Author stated being incentivised for this review
Fantastic store
They couldn’t have been more helpful and kept me updated all the time. Highly recommended.
- Return Claim Made: No
Cheapish price
Good products and cheapish price. They send out quick but take abit long to reply to emails.
Author stated being incentivised for this review
BecexTech Dreadful company STAY AWAY keep your money
I bought Apple iPhone 12 5G 128GB. From day one this phone wouldn't hold charge, it would glitch and freeze. Then it completely died and wouldn't charge.
I contact this useless company. They off course said return the phone. I tried charging this phone again while waiting on BecexTech reply. While waiting this phone caught on fire while on charge and the battery explored. This scattered the back of the phone as it exploded. I had to send them a AFIDAVIT to prove to them I was telling the truth. made no difference. still not their fault. They to
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A new level of photography has opened up
Was concerned about delivery time when I saw the item was coming from an overseas warehouse, however my lens arrived before filters ordered locally and arriving by post. Product was completely protected by professional packaging. Not my first purchase from Becex Tech and certainly won't be my last!
- Return Claim Made: No
- Warranty Claim Made: No
- Product Purchased: Canon RF 100-500 L
So happy with my purchase.
I recently purchased an IPhone SE 2022 model (256 gb). Although I was in awe at the range of products available on the website, I was easily able to navigate and find the exact phone (and colour) I wanted.
Before I made the purchase I had lots of questions all of which were answered quickly and (via email) with every question providing all the information I requested - absolutely wonderful customer service.
The ordering process was super easy and the delivery was super fast and I was more than satisfied with the quality of my phone - it certainly was 'as new' with not a scratch or ding visible.
Very happy with my purchase - thank you BecexTech Australia.
- Return Claim Made: No
- Warranty Claim Made: No
- Product Purchased: Apple SE IPhone
Author stated being incentivised for this review
Good and fast service
I bought a galaxy flip 4 and it has been delivered within a week. Good and fast service given. I am very satisfied.
- Return Claim Made: No
- Warranty Claim Made: No
Author stated being incentivised for this review
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Great service and price is unbeatable
I bought the iPad Pro 12.9 2TB. I am very happy with my purchase. My experience was very good. I got my device within one week. Customer service were quick to reply to any queries.
Great Product, Great Service : how can you refuse?
Very easy to navigate web site to find exactly what I wanted, and there was a lot to choose from!!
Order placed and received within 5 days (plus a weekend in between!) so how much happier could I be?
Will be glad to recommend!
Author stated being incentivised for this review
Amazing
Amazing customer service and quick and seamless shipment would recommend to anyone looking for a new phone
- Return Claim Made: No
Questions & Answers
what is your best contact number. I have queries regarding my order.
Hi, just wondering when my order will be dispatched?
Order number #140622
If I could give a good advice cancel it and buy for place that are honest. I bought a new phone they sent me refurbished it stopped working 3months later and I am fighting to get refund. Plus, they want me to declare that the value of the phone $500,00 however I played over $900,00
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Details
About BecexTech Australia
BecexTech Australia is an electronics retailer. Their product range includes the following:
- Mobile phones from a range of brands.
- Laptops and tablets.
- Digital cameras, including compact cameras, DSLR cameras, and camcorders.
- Camera accessories, including flashes, lenses, and camera cases.
- Drones.
- Other products, including vacuum cleaners, headphones, and smartwatches.
Points of praise:
- Most reviewers found that the customer service they experienced with BecexTech was great, saying that they were communicative and responded to queries quickly.
- They also said that the website was easy to navigate.
- According to reviews, products are delivered quickly.
Category | Online Shops and Electronics & Computing Shops |
---|---|
Offers Free Standard Shipping | No |
Contact info for BecexTech Australia
Extra Information
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