Bed Threads
- bedthreads.com.au
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Reviews
Obsessed with my new linen!
Obsessed is an understatement, I am in love with my new linen sheets from Bed Thread! They are light and breathable which is great for Queensland summer and the comfort is next level, I am sleeping so well!
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So disappointing
I purchased a full sheet set including doona and it was full of holes and torn within two years. That was with a gentle wash, natural laundry detergent, line dry out of the sun etc. I wrote to them and they offered me a discount to try the product again so I did hoping it had changed then the sheets ripped within 5 months!! I wrote to them and sent a photo and they took my address to send out a replacement and months later I haven’t received one even with a follow up email.
Don’t bother spending your money on Bed Threads, it feels amazing in the beginning but unless you want to fork out for a new set every 6 months it’s not worth it. There are so many comparable brands with a better quality product and honest, reliable service.
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Best Linen Sheets
The sheets are so incredibly comfortable & the colors are fantastic! All the people I’ve dealt with are always kind & efficient. Highly suggest these products to all my friends! All around stellar!!
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Disappointing Long-Term Durability of Bed Threads Linen Set
I purchased a mixed set of Bed Threads in February 2022, spending $381.60 with the hope of enjoying high-quality, durable linen. Initially, the sheets were quite rough, requiring a few months of use before they started to soften. However, my satisfaction with the purchase was short-lived.
Regrettably, after just 20 months of regular use, significant wear has become evident in the linen, and distressingly, holes have begun to appear. I had anticipated a longer lifespan, especially considering the premium price point. This deterioration in quali
... Read morety has left me disheartened, as I would expect a fitted sheet to endure longer than two years at this price range. While I appreciated the initial softening of the sheets, the overall longevity falls short of my expectations. I believe that for the substantial investment made, a higher level of durability should be a given. This experience has left me questioning the overall value and longevity of Bed Threads products, and I hope this feedback can contribute to improvements in the brand's future offerings.
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Will always buy linen from now on
Beautiful color and incredibly comfortable. I had an issue with a hole and some buttons but customer service rectified it very quickly. Happy to buy again- I wish I could get all the colors.
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3 years later, threadbare and full of holes
Like other reviewers, my 3 year old fitted sheets have worn down and are now full of holes. This has never happened to me with a sheet before. Contacted bedthreads, was offered a 25% discount on next purchase. They explained that this was their largest discount, although they are currently offering 20% off for Black Friday so doesn’t seem that generous. And not convinced a new sheet would be any better quality
Discolouration on mineral bed threads
Purchased the mineral doona cover and pillowcases from Bed Threads some time ago and have found that they have become discoloured and lost the pigment in some areas of the linen. Really disapponted, as the colour was beautiful initially and I have purchased linen from bed threads before and always been very satisfied with their products and not experienced any issues with loss of colour. More frustratingly, I actually had this come up the first time I purchased the mineral set and assumed I must have washed it wrong so bought a whole new set, b
... Read moreut I'm now coming across the same problem. Confused by why this is the case, as I've always followed the washing instructions and my other (older) linen from bed threads has maintained its quality over time.
My New Favourite Pillows
I have received so many compliments on my bedroom since incorporating these pillows! They add such a nice touch and really elevate the space. I have washed them many times and the colour is just as vibrant! I am now buying more in multiple colours so I can rotate between them :)
Lasted 3 years before getting massive holes. EDIT: Trialling new product to see if quality has improved.
I bought a sheet set in late 2020 for $430 and to begin with they were very rough. I saw reviews which said they softened with time so I persevered. It took about 18 months before the sheets felt soft but then after 3 years they have developed massive holes. I've never had sheets get holes.
I also noticed the colour on the doona has faded where it hangs over the clothes line and so I don't use that anymore either.
I had purchased the bundle with 2 fitted sheets, a doona cover and matching pillow cases.
Spending this much on sheets I expec
... Read moreted them to last many, many years but sadly I now need to buy all new sheets. Edit: Bed Threads has contacted me and have provided new product due to the quality concerns I have raised. I am in the process of trialing these new sheets to see of there has been an improvement in quality and I will provide update once that is ascertained. I have updated my previous quality rating from Terrible to OK due to support from the company.
Hi Anne, thank you for reaching out with your feedback and we are so sorry to hear about your experience with your Threads.
We have just reached out via private message to have a look into this further for you and amend this for you - Ashleigh.
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Disappointing
We had a bedding set from Bed Threads for less than 3 years and followed all the care instructions very carefully. The fitted sheet became very worn and ripped so badly that we had to throw it out. We were very disappointed given the website claims they “can last decades with proper care”.
Show detailsHi Mahla, thank you for reaching out and we are so sorry to hear about your Fitted Sheet. We have reached out to you via email to amend this experience for you - Ashleigh.
Linen Bedding
Linen bedding from Bed Threads has not only transformed the look of my bedroom, but has transformed my sleeping too. I love the feel, they are cool in Summer and warm in Winter. Linen is all I will use from now on
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So soft!
Ordering process was really easy, with lots of inspo from their TikTok, and the linen bedding is so nice & soft!
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Excellent Quality and Customer Service
I recently purchased a linen shirt and shorts from Bed Threads. The linen quality is better than other brands I’ve seen at the shops - it feels thicker but also more smooth. The shorts are double lined and have (large!) pockets. There were a couple of issues with the items so I reached out via live chat, and they resolved the issues so quickly and effectively. Very impressed.
I have also previously purchased a bedding set from Bed Threads and it’s my most comfortable bed linen set. The linen softens with each wash and is both cosy and warm in winter, and cooling and sweat wicking in summer.
The products do appear a bit pricey but I genuinely believe they’re worth it for the quality and the great customer service.
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Too good to be true
If I was rating Bed Threads on customer service they are definitely 5/5. But they are a product company, not a service organisation. And unfortunately the product is not as good as the service. The other thing that really bothers me are the reviews on their website. Seems coincidental that every product has a 4.9 rating? Well maybe that’s because negative reviews aren’t published. Mine weren’t, and I think I’m an honest reviewer.
The first petrol-coloured quilt cover I received was quite see-through and not the quality I expected. When I sent
... Read more photos showing how thin the cover was they were super responsive and immediately sent a replacement, which was impressive. Unfortunately after two washes the new cover is looking thin too. There is a lot of fibre shedding in washing and drying. The pillow cases are also inconsistent sizing - one set was almost 5cm longer than those in a different colour. The envelope part of the case is too shallow for a standard length pillow so they slip down the pillow. Everything looks nice on the bed so long as you don’t look too closely.
Happy with the customer service
I purchased a large bedding bundle and on the day it arrived I noticed an issue. I reached out to bed threads the next day and they were super quick to resolve the issue. Great customer service!
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Questions & Answers
I've bought the cushion covers (51x51cm with 3cm edge) and am wondering what size cushion insert I should purchase.
Hi there! Thank you for reaching out and we are so happy to hear you purchased our Cushions. We can confirm that 51 x 51 cm cushion inserts will fit perfectly ✨
Would a 55x55cm insert work? Hard to find the 51x52 size is all
Thank you for confirming Liv, and we would recommend a cushion that is smaller then 51 x 51 cm rather then larger as it may not fit correctly.
Please be in touch if you have any further questions or concerns.
I sent an email last week to check if my new sheets are made from a faulty batch of fabric, but have not received a reply as yet.
I bought two sets of sheets and pillowcases because I slept in them at my daughters and loved the warm cosy feel to them. I am unable to sleep in flanette sheets for winter, as the dust generated upsets my allergies. My daughter's sheets were perfect and not dusty, but mine have balls of fluff all over after two nights sleeping. The dust on the dressing table is very scarey looking, as the fibres are long and look worrysome for breathing in.
I have washed them several times now, but they still release balls of fluff. At this rate, my lungs will be ruined and there will be no fabric left. What is the solution?
Hi there, thank you for reaching out and we are so sorry.
Are you able to confirm your email or order number and we can follow this up for you?
Thank you Christine, we look forward to looking into this for you.
I placed 3 orders before I realised there was a problem. BT-555534, BT-551679 & BT-558985.
Thank you for confirming Christine. We can see we reached out to you via email to amend this for you on the 07/12/2023, we are so sorry you did not receive our reply. We have just resent this email for you and please double check your spam folder just in case. Please also let us know if you have any further questions or concerns.
I don't appear to have recdeived a reply from you.
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| Category | Online Shops and Bedding Shops |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $0 |
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Hi Vita, thank you for reaching out and we are so sorry to hear about your Threads. We have just reached out to you via message and email to amend this for you - Ashleigh.