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Ecosa
1.0 from 3 reviews · View Statistics

Reviews

1.0

3 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(3)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (1) · No (1)
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The worst online store I have ever used.

published
Product Quality
Return Claim MadeNo
1 comment
Ecosa
EcosaEcosa
Yelten

YeltenSydney, NSW

  • 5 reviews
  • 1 like

If I can put a 0 rate I would

published

I bought the ecosa pillows which was fine but the sales person also convinced me to purchase their silk pillow cases. I asked if I needed them they said If you buy ecosa pillows you should buy our cases too . I received the cases they are so ugly and they were too big for the pillows and I wanted to return them but there is a no refund policy which is disappointing given I was told to buy it from them as my pillow cases wouldn’t fit . But they were wrong not only did my own cases fit but my cases look much nicer then their ugly ones. Just warning you and I won’t be buying anymore from Their company . Buyer Beware !

Product Quality
Return Claim MadeYes
1 comment
Ecosa
EcosaEcosa
Bumbles86

Bumbles86Greater Melbourne (Outer), VIC

  • 6 reviews
  • 4 likes

Customer service

published

I was suppose to get a new silk pillow case which I never received. I had lots of communication with customer service via emails. I went on holidays, when I got back l checked my emails and because I didn’t reply to their last email the request was cancelled? Even though they agreed to replace it? I spoke to different people each time. I really don’t think they know what they are doing.

1 comment
Ecosa
EcosaEcosa
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