Best Bedding Shops

Nick was excellent! He was attentive, knowledgeable, and took the time to answer my questions with honest, helpful advice. The whole process,… Read more

including trying out different beds, was seamless. Sophia, his manager, was also fantastic and made the experience even better. Overall, my experience at Sleepy’s Moore Park was faultless, and I’m looking forward to the delivery of my new mattress, bed frame, and motion base. I will happily recommend Nick and his team.

Shopped around in few stores for a motion operated bed, omf at campbelltown was the best staff that I encounted. Pleased with the pricing I purchased… Read more

my bed and mattress which was delivered without any delays. The delivery was excellent, received uptodate messages and given a good demonstration of how it operated and they even removed all the packaging when it was completed. Have had it for a week now and have had really slept well, there is just so many different positions that can be had to suit ( the massage function was a bonus) do not think I could go back to using a standard mattress and BASE again.

Excellent adjustable bed for those of us with spinal problems. Very good service from Seniors Plus. The installers were great. My only niggle would be the remote. I need to put on the light and my glasses to read it.

Excellent service, knowledgeable and friendly team. Respected and listened to customer, not pushy to make sale.

Seamless ordering and delivery from start to finish. Will highly recommend Sealy for future purchases.

I visited the north Brisbane showroom. Service was quick, easy and a great price. Delivered within 2 days, by far the quickest delivery ever! Had a … Read more

bellissimo duet mattress for two weeks and very happy. I can't fault them, I only wish I'd gone there before buying the previous mattress which I cost $$$$ more.

Very poor customer service. Not willing to go out of their way to help a customer. I would not buy from this company again. I went and ordered on… Read more

their sale a few weeks ago. Never received any emails. I ordered a duvet cover. At the time it was definitely in stock. Later a few days went back on to order more and said out of stock. 2 weeks went by and no order information. I emailed them and they said that the system missed my order and had no stock anymore. I was very disappointed as I bought the matching pillowcase. This was not my fault as they never checked my order. It was definitely in stock when I placed my order. I asked for a refund and a free of charge duvet cover of another sale item and they refused. Would not send me the owner email. Not fair as it was not my fault. Not willing to help one bit. As attached I purchased on the 18th when they did have stock. Never said out of stock when I placed my order. Only a few days later..

Geoff you have beautiful customer service with great products, you go above and beyond for your customers a true man to his word. I recommend this company with all my heart ❤️

We bought this mattress on recommendation however ours is a disaster. I tolerated it for several months but now I am in agony and asked Appliances… Read more

Online to give us a credit so we can buy a decent mattress instead. We are not heavy (@ 75kg), there is a massive dip on both sides (we rotate the mattress regularly as recommended). I recommend you avoid this mattress. Last night I only ended up with a few hours sleep. We only have the one bed, so I can't sleep on another bed. A H Beard, please authorize a refund to Appliances Online so they can give us a refund

Two stars - for the delivery experience, not the mattress. I can't review the mattress itself, because I cancelled before it ever arrived. This is… Read more

purely about the buying and delivery experience.

I ordered on 9 June, living roughly 5km from the Sydney CBD, expecting the fast delivery the website advertises. The mattress instead sat in the courier's (Hunter Express) Sydney depot for days with no committed delivery date. I was told my only option was to monitor an online tracker each morning for a three-hour window to see whether a driver might scan it out - not what I'd expect for a $1,700 purchase. After more than a week and a final missed window, I cancelled on 26 June and requested a refund.

To be fair where it's due: every Sleep Republic team member I dealt with by chat, email, and phone was professional, responsive, and genuinely helpful. The problem isn't the people - it's the logistics partner, which is dragging down what should be a good experience and is clearly hurting the brand's ratings.

For contrast: I placed an order on 26 June with with a competitor at 11:32am the same day I cancelled, and it was delivered by 8:30pm. That's the standard Sleep Republic's courier should be measured against.

I'd reconsider if the delivery side were fixed.

I’m not sure how I love linen gets so many positive reviews. I think people write them not long after they receive the product but the sheets… Read more

definitely do not last as long as you’d expect considering the price tag. I purchased a sheet set in the colour natural. I was honestly so excited to invest in these sheets because I'd heard good things about them. They were beautiful, soft and comfortable, and I felt the higher price would be worth it if they lasted.

Unfortunately, after only 15 months, the fitted sheet wore so thin in one spot that the fabric started splitting in several places. It wasn't caused by a snag or accident the fabric had simply worn away and I’m not sure if this is due to a defect or low quality linen. This seems to be consistent with a lot of other reviews.

I reached out to customer service because I didn't think this was what you'd expect from premium linen. They were polite and did increase their offer from a $20 credit to a 40% discount on another purchase, but I was still disappointed that the solution was to spend more money replacing a product that I don't feel lasted anywhere near long enough.

For the price, I expected these sheets to last for years, not just over a year. It's such a shame because I genuinely loved sleeping in them, but this experience has made me lose confidence in the quality and I won't be buying them again.

would repurchase, very soft and nice to sleep in in all weathers

Nifty little device that has helped me get off to sleep & block out other house & street noise. I love the thunderstorms sound. Quite compact &… Read more

lightweight so I hope to take it travelling. Lots of different sound options which is great. Has rain sounds which I love but it they're more like a trickle sound rather than rain per se. Just an observation!

Sore back hips neck shoulder and arm am somewhat disappointed

Best Quilts Ever – Because of allergies, down or feather quilts were not an option. We previously were very happy with the wool quilts we had, unfortunately they had… Read more

seen better days. I did a lot of research including on Product Review for replacement wool quilts. Aussie Wool Quilts Boort came up trumps, so I ordered a 3 blanket quilt. Marilyn, one of the owners took my order and asked if I would like extra filling at the feet end of the quilt and I said yes. Marilyn was a lovely lady to deal with. I ordered a pillow at the same time, that also had extra filling.

The quilt and pillow came in minimal although more than adequate packing via Australia Post, the most reliable delivery company for goods to where we live. I was pleasantly surprised at how quickly after placing the order that the quilt was delivered.

I ordered a second quilt soon after. Living in the Central Tablelands of NSW, where the temperature can drop to a few degrees below zero frequently during winter, warm bedding is essential, we have already had a -5C this year in May 2021. These quilts are of very good quality and do their job beautifully, they are certainly the best we have ever had in over 45 years of using quilts instead of blankets. The only problem is I find it very hard to get out of such a nice and comfortable warm bed on a freezing morning.

David and Joel came yesterday to repair my Revitalife recliner. One spring only had broken. Again such friendly service although this time I had to wait a little longer for service.

When I purchased my pillows I was sceptical about all the benefits. I have severe sleep apnea and even with my cpap device I get about six hours… Read more

sleep. So I figured I"ll give it a go. On my first night I woke up feeling refreshed and not tired. I checked my cpap device to see how many apneas I had my previous night I had 5. My range is usually 4 to 6 . I looked at my score and it was 1 couldn't believe it. Since than it hasn't gone over 3. 1-5 is normal . Without my cpap it was 40 apneas an hour, I had stopped breathing approx 20 minutes an hour. Since using my Derila pillow I feel way better and so does my neck. I gave one to my wife and she loves it as much as I do. I' been telling my friends and family to give it a go. I bought a few extra covers to keep it nice and clean. Ive tried latex pillows, memory foam and feather pillows and this is by far the best pillow I have tried. I will be purchasing more in the future as I want to always have this experience of actually waking up refreshed. So give it a go you wont be dissapointed.

I ordered a queen size bed frame on the recommendation of friends. My order experienced some delays but I was really impressed with the customer… Read more

service when I contacted them about this. The team were so lovely and made an effort to get my order to me as quick as possible. The product itself is very high quality, and I was able to assemble on my own. Highly recommend - a great small Australian business.

The mattress itself is comfortable and supportive, and I’m happy with the product quality. Unfortunately, the delivery process was stressful and… Read more

customer service was disappointing.

When I raised concerns about shipping and followed up regarding a partial refund, I was sent screenshots that did not address the issue I had raised. After I pointed this out and provided my own screenshot showing the price difference, I did not receive a response to that concern.

While the mattress itself is good, the delivery experience and lack of follow-through mean I would be unlikely to purchase from or recommend Onebed in future.

Within weeks of using new Rapheal Queen Sleepmaker bed the mattress has sunk more than 2.5 cm where our bodies lie. A distinct Ridge down the middle… Read more

of the bed has developed. Feels like you are trying to roll up hill. Company states this is normal compression. Never had this happen with any other mattress.

I purchased three different weights of organic wool wadding from Wool Valley and they are of very high quality. I love the feel of the wool. Colita is extremely helpful and a delight to liaise with. I will be purchasing regularly now.

I called up to ask questions and David the owner answered and informed me with more knowledge on dust mites and was extremely helpful and helped me… Read more

with sizing for the families bedding and sent me a easy link for all the items I needed through email. I am very happy with service and purchase. Plus the delivery come the next day and I am in another state!

This is possibly the most appalling customer service I have ever experienced. After generating the return of pillow via email and sending photos of… Read more

the product, I had it accepted and delivery label supposedly generated I have been waiting more than a week to finalise this process. and have emailed numerous times to follow up with the latest automated response received 5 days ago. The generated label never appeared so I took to phoning customer service which was a very unpleasant experience. The advisor was impatient, rude and unhelpful and then cut me off before he sent the label. He required the same authorisation that I have already provided all over again even though it has been approved and supposedly generated. Who knows whether I ever receive the label or a refund (just need to brace myself for another call). Might be time to take this to another level and contact Consumer Protection as my patience is running thin. Whatever you do, avoid buying from this company unless to you plan to keep their products as the call centre and online help is highly unsatisfactory.

I am so happy with my Halcyon Dreams quilt. So soft and snuggle.. No need for extra blankets..very warm without being heavy

Such a scam. Placed an order on 13/03/26, heard nothing for weeks. Emailed them and they said it was on back order. And it wouldnt be ready to be… Read more

shipped till 15/04/26. Waited over a month with no update even after when they said they would send. Emailed again 23/04/26 saying to refund me. Then said it was on its way. No tracking. I email them again and now they have finally shipped it and sent tracking. I don’t doubt the product will come faulty. Poor communication and will not be ordering from here again.

I wouldn't put any other pillows or mattress toppers on my beds. As an Airbnb owner, ensuring our guests have a quality night sleep is crucial. Micocloud offers top quality products at affordable pricing.

I genuinely wish I had gone with another mattress company. My mattress delivery was confirmed in advance, so I took a day off work and waited at… Read more

home. At around 2:30pm the driver arrived, asked me to come downstairs, and then informed me that he had picked up the wrong item from the warehouse and did not have my mattress.

While frustrating, I understand that mistakes happen.

What I don’t understand is how badly Origin handled everything afterwards.

I contacted the courier company and was told they were waiting on Origin. I contacted Origin and was directed back to the courier company. I spent hours trying to get a straight answer about where my mattress was and when it would be delivered.

Origin does not provide a customer service phone number, so the only option was online chat and email. The chat agents repeatedly apologised and advised the matter had been escalated, but nobody could answer even the most basic questions.

After multiple chats, emails and requests for assistance, I still had no confirmed delivery date.

Eventually Origin responded to my complaint email, apologised and offered a 5% refund. However, they still could not provide a delivery date, could not confirm whether the mattress was actually available for delivery, and completely ignored my request for cancellation and a full refund.

I then replied and asked three simple questions:

• Is my mattress currently available? • What is the confirmed delivery date? • If delivery cannot be confirmed, will Origin cancel the order and provide a full refund?

As I write this review, those questions remain unanswered.

The most frustrating part of this experience is not the delivery mistake itself. It is the complete lack of communication, accountability and transparency afterwards. I took a full day off work for a confirmed delivery, lost a day’s income, spent hours chasing answers, and still don’t know whether I am receiving a mattress or getting my money back.

At this point it feels like Origin is happy to keep my money while being unable to tell me when I will receive the product I paid for, or whether they are willing to refund me.

If everything goes smoothly, I’m sure many customers have a positive experience. But if something goes wrong, based on my experience, be prepared to spend your time chasing answers with no clear resolution.

Origin, if you’re reading this, all I have ever wanted is a straight answer: when is my mattress being delivered, or when will my refund be processed?

Bought some bed spreads from Cassa & Beyond and are no where near the quality shown in the photos, they look terrible and very cheap absolutely not worth the money

I placed an order for a bath towel ( close to $60) for one towel. I selected a towel with pastel colours when it arrived, it was browns, greens and… Read more

oranges in colour…. Far from what was ordered. When I questioned the item delivered, I was told via email that product can vary and that the item was what I ordered!!!! Told they would change the item under these circumstances….. false advertising is not allowed, yet companies like this will treat you like you’re an id*ot. Kip and go elsewhere, overrated.

Absolutely disgusted at the delivery service provided by Koala. Our sofa bed consisting of 66kg LARGE boxes was delivered by a single man today. No… Read more

manual handling equipment to help him. My husband and I had to assist him get these massive boxes up our stairs and into the house. In the process my husband has hurt his back and one of the boxes was dropped. Totally unethical company, absolutely against any form of work health/safety guidelines. I am totally shocked that this is going on in Australia and being supported by Koala. Don't even want to unpack the thing now.