Best Bedding Shops
Sleepy's 🏆 2026
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Riana from Sleepys Rockhampton is exceptionally knowledgable and very helpful
Original Mattress Factory (OMF) 🏆 2026
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Great mattress We have tried so many mattresses in my whole life but finally found this place. Already purchased 4.
SeniorsPlus 🏆 2026
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Wish I had found this sooner! I have a bed & amazing mattress now that I can adjust to make my whole body comfortable whichever way I choose to… Read more
sleep. It also looks great in my space. WIth back knees & respiratory issues I sleep on luxury like a baby! The value and the service are excellent. Highly recommend you visit a showroom to try for yourself.
Best in Beds
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Bought a SB Beard base a couple of weeks ago. It was a terrific price and it was delivered today. I love the minimal look and the ease of making the bed. Delighted with the helpful staff too.
Sealy
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Friendly professional service. Nothingwas a problem. What i wanted cost less $4. I was treated with respect
Makin Mattresses
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We were in the market for a new mattress so did the rounds of stores in Tasmania and could not find what I wanted, which was a quality mattress that… Read more
can be turned and rotated. We were in Victoria and somehow one of my searches brought up Makin Mattresses, who I had never heard of. We went to the sandringham store to check it out and ended up purchasing the Bellissimo. The service and help was amazing as was organising to have it shipped back home. We have now had it for 1 month and followed the rotating and flipping instructions. It is the most impressive mattress I have ever had. We are sleeping better and wake up refreshed. Highly recommended and great to support an Australian company.
Bed Threads
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I bought a set of Bed Threads sheets in 2022, expecting them to last given the premium price. For the first couple of years they were lovely, soft… Read more
and comfortable. After about two years, though, the fabric started thinning noticeably and holes began to appear.
To their credit, Bed Threads provided replacements. Unfortunately, the replacement set went the same way: after roughly two years, the same thinning and holes started appearing again. Getting the same result twice tells me this is how the product wears, not a one-off fault.
For sheets at this price point, two years is far too short a lifespan. Cheaper sheets that last as long, or better-quality sheets that last much longer, are better value. I’d recommend spending your money elsewhere.
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Thank you so much for the personal touch Geoff it was very much appreciated. My purchase went through extremely smooth. Your business deserves to flourish. Good buying experience all round.
Ecosa
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My experience with the Ecosa brand coincided with my visit to their new store in Penrith NSW. The showroom was well laid out and I found the staff to be very helpful and not too pushy. Will definitely visit the store again.
A.H. Beard
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Very recently purchased an AH Beard mattress through Appliances On Line because of the free delivery offered. Prior to purchasing we went to Harvey… Read more
Norman to trial the feel of the medium mattress so felt comfortable about buying online. The mattress was delivered and immediately a visible bulge could be seen towards the bottom long edge while it was standing sideways, and once we placed it onto the base, although the bulge was no longer there, when you lay on it there is so much give that you are laying in a hollow in the middle of the mattress. It's impossible to roll over to the edge and makes getting out of bed difficult without support from a bedside table. The mattress is useless, and because my old one was taken away I am currently sleeping on the couch. Customer service refused to admit there is a problem with the mattress saying I bought the wrong mattress, and that's what you get from buying online. They said they can adjust the springs but I would have to pay a fee plus delivery/transport costs etc. All up a minimum extra $700
Super Sleeper Pro
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Very satisfied customer Love the cool feature, I would happily purchase again.
Two stars - for the delivery experience, not the mattress. I can't review the mattress itself, because I cancelled before it ever arrived. This is… Read more
purely about the buying and delivery experience.
I ordered on 9 June, living roughly 5km from the Sydney CBD, expecting the fast delivery the website advertises. The mattress instead sat in the courier's (Hunter Express) Sydney depot for days with no committed delivery date. I was told my only option was to monitor an online tracker each morning for a three-hour window to see whether a driver might scan it out - not what I'd expect for a $1,700 purchase. After more than a week and a final missed window, I cancelled on 26 June and requested a refund.
To be fair where it's due: every Sleep Republic team member I dealt with by chat, email, and phone was professional, responsive, and genuinely helpful. The problem isn't the people - it's the logistics partner, which is dragging down what should be a good experience and is clearly hurting the brand's ratings.
For contrast: I placed an order on 26 June with with a competitor at 11:32am the same day I cancelled, and it was delivered by 8:30pm. That's the standard Sleep Republic's courier should be measured against.
I'd reconsider if the delivery side were fixed.
Hi Mark, Thanks for taking the time to share such… Read more
I Love Linen
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I’d wanted a set of I Love Linen sheets for years, so I was really looking forward to finally buying them. I purchased the sage green set in January… Read more
2024, along with two fitted sheets, which I rotate regularly.
Unfortunately, they haven’t lived up to expectations. I’d expect linen to lose some colour gradually over the years, but the fading on these has been very patchy and uneven. The sage green is now quite washed out and no longer a particularly pleasant colour. Given that I rotate the two fitted sheets, I’m especially disappointed with how quickly this has happened.
For the price, I expected them to hold their colour much better. They’re now one of my least favourite sets of sheets, and I definitely wouldn’t purchase another set. Sorry…
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The mattress toppers were sent very quickly with packaging in excellent way. We have had them on now for a few days @ highly recommend them. We… Read more
bought the bambi microfiber toppers @ they are very comfortable. As for company they are very good at delivery @ making sure that product is handed very professionally. Thanks to all. .
Derila
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This pillow is FANTASTIC and worth the money. The website and ordering pillowcases was a little difficult to understand, customer support was a… Read more
little difficult to contact, but when I was able to contact customer support, they made it all right and explained the confusion.
I am a physician and have a painful lifelong rotator cuff injury. It acted up about a year ago. My pain was easily a 6 to 9 level. The usual to injections physical therapy broth it down to a 4-6 level but did not resolve it as they did in the past. Failing the usual, I tried acupuncture, which abated the pain to where I could get massage therapy,. Massage was painful but broke up the scar tissue and that brought the pain to a 1 to 3 level - not bad enough for me to decide on surgery yet, but bad enough to awaken me several nights a week and still entertain surgery as a final option. My MRI showed partial but not complete tears. However there were a lot and they were almost full tears. Once you get surgery, if it works, alll is good. If it does not work, you have to live with what you get after it; hence my hesitation.
I saw the Derila Pillow Internet add, its odd shape, the theory behind it, and decided to try it. After about a month of use, I am pretty much pain free and can sleep on my injured shoulder without any pain most of the time. The pain level is mostly 0, rarely approaches 1 and when it does, quickly goes back to 0. So now I get a GREAT nights sleep. The pillow is small and easy to travel with.
I have started recommending it to my patients with spine and shoulder problems. Derila's pillow covers offer a custom fit and protection. The covered pillow still fits easily into and still works well with a regular pillow case.
Best Quilts Ever – Because of allergies, down or feather quilts were not an option. We previously were very happy with the wool quilts we had, unfortunately they had… Read more
seen better days. I did a lot of research including on Product Review for replacement wool quilts. Aussie Wool Quilts Boort came up trumps, so I ordered a 3 blanket quilt. Marilyn, one of the owners took my order and asked if I would like extra filling at the feet end of the quilt and I said yes. Marilyn was a lovely lady to deal with. I ordered a pillow at the same time, that also had extra filling.
The quilt and pillow came in minimal although more than adequate packing via Australia Post, the most reliable delivery company for goods to where we live. I was pleasantly surprised at how quickly after placing the order that the quilt was delivered.
I ordered a second quilt soon after. Living in the Central Tablelands of NSW, where the temperature can drop to a few degrees below zero frequently during winter, warm bedding is essential, we have already had a -5C this year in May 2021. These quilts are of very good quality and do their job beautifully, they are certainly the best we have ever had in over 45 years of using quilts instead of blankets. The only problem is I find it very hard to get out of such a nice and comfortable warm bed on a freezing morning.
SleepHive
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David and Joel came yesterday to repair my Revitalife recliner. One spring only had broken. Again such friendly service although this time I had to wait a little longer for service.
Onebed
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I’ve been really impressed with the OneBed original 11" mattress, particularly with how comfortable and supportive it is. The ability to adjust the… Read more
firmness is a standout feature because it allows you to fine-tune the mattress to your personal preference rather than having to settle for a fixed firmness.
I initially wasn’t sure what firmness would suit me best, but being able to adjust it made a noticeable difference. Once I found the right firmness, the mattress felt comfortable without being too soft or giving that sinking, “stuck in the mattress” feeling. It provides a good balance of cushioning and support, which makes it comfortable for sleeping through the night. I am a side sleeper and it's perfect for me. Even when I turn on my bed, it doesn't sink in.
Overall, the combination of comfort, support and adjustable firmness is what makes the OneBed mattress stand out for me.
Emma Sleep
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I purchased a matching Emma Queen size mattress, base and head from their online site in Australia. After unpacking and assembling everything I… Read more
initially failed to notice that the Mattress & Topper were 125mm or 5inches narrower than the base and headboard. When I did notice it, I sent a enquire to Emma who quickly responded and asked for photos of my bed. I sent them as requested but they kept asking me for even more photos of the bed, mattress and base. The pictures I sent clearly show that that there is a 125mm/5inch difference but they will not accept that this is unreasonable. I am very disappointed with their company standards and customer service during this very long drawn out process.
NEVER AGAIN WILL I OR ANY OF MY FAMILY BUY AN EMMA SLEEP PRODUCT!!!!!!!
Hi Barry, Good day! We completely understand how… Read more (+2 replies)
Wool Valley
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the delivery was fast, customer service was good and the product is very good.
Quokka Beds
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Although it took 3 months to arrive, we were advised of this at time of purchase, and it had to do a lot of kilometers to reach us on the sunshine… Read more
coast, I couldnt be happier. Definitively 5 stars for Quokka. I ordered a queen size base only because I already had bedside cabinets that wouldn't match bed head. Communication was 5 stars, construction 5 stars, love the smell of the timber, no chemical smell with this product and well made. Not often I could leave a 5 star review. Congratulations to Quokka
SleepMaker
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I purchased a SleepMaker Jubilee mattress in January 2026 and started experiencing problems with sinking on both sides of the mattress within just… Read more
one month.
What followed was an incredibly frustrating experience. I spent a considerable amount of time dealing with the company to have the mattress assessed, only to eventually be told that there was supposedly nothing wrong with it.
The interim mattress provided while mine was being assessed was quite possibly the worst mattress I have ever slept on. It was extremely uncomfortable and made the whole experience even more frustrating.
The customer service throughout the process has also been extremely disappointing. On one occasion, the company was supposed to collect the mattress on a particular day and simply didn't show up. It was impossible to get a straight answer from these people and they will only collect mattresses on Thursdays. No leniency to this at all.
I then requested a report explaining what had actually been done to my mattress after it was returned from assessment. I was initially told that they don't provide a report when there is nothing wrong with the mattress. Interestingly, the following day I received a report anyway. Unfortunately, the report contained very little information and still concluded that there was nothing wrong with the mattress.
The biggest problem is that the mattress simply isn't comfortable or supportive for me. It sinks where I sleep and causes me to wake with lower back pain. For a brand-new mattress, I find this completely unacceptable.
After everything I've been through with this mattress and the customer service, I honestly can't wait to get rid of it.
This is, without a doubt, the worst mattress I've ever purchased. I would not recommend the SleepMaker Jubilee and would not purchase another SleepMaker mattress. I've told everyone I know to NEVER buy a SleepMaker.
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I urgently needed a mattress cover for my Airbnb, and I was so lucky to get in touch with David over the weekend. He responded immediately and… Read more
prepared everything for me so quickly. I really appreciate his excellent service and help. Thank you so much, David!
microCloud
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Delighted with my recent purchase of a quilt protector cover from microCloud. The cover is lightweight, soft and relatively low-creasing. I went… Read more
on to purchase a second cover for another bed. The online shopping experience with microCloud was excellent and delivery was fast. Very happy with my purchases!
Halcyon Dreams
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I am so happy with my Halcyon Dreams quilt. So soft and snuggle.. No need for extra blankets..very warm without being heavy
Cotton Box
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Such a scam. Placed an order on 13/03/26, heard nothing for weeks. Emailed them and they said it was on back order. And it wouldnt be ready to be… Read more
shipped till 15/04/26. Waited over a month with no update even after when they said they would send. Emailed again 23/04/26 saying to refund me. Then said it was on its way. No tracking. I email them again and now they have finally shipped it and sent tracking. I don’t doubt the product will come faulty. Poor communication and will not be ordering from here again.
Origin Mattress

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Trying to return a lumbercloud mattress and upholstered bed frame bundle-Queen as a result of a major fault in the side rails preventing assembly,… Read more
under Australian Consumer Law; but customer service agent ..... is trying to mar the process of the pick-up because he is demanding a serial number that does not exist on the wooden frame. ........ also didn't do anything for 3 weeks about replacing the 2 major faulty side rails on the bed frame. His response was continually that he was unable to source the parts. More than 3 weeks with faulty bedframe in the middle of my bedroom that cannot be assembled. I've had to sleep in the old bed in the junk room for more than 3 1/2 weeks. A more helpful Alan secured the complete refund, which may not happen now. My ticket number is 374512
Hi Barbara, Thank you for sharing your… Read more (+5 replies)
Casa & Beyond
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Product was true to size and description, in fact it's much better in colour and quality than I expected. Customer service was excellent, I ordered 2… Read more
off the same by mistake and was given a prompt refund. Also had a misunderstanding as to were my parcel had been left, the service team contacted the courier, and were able to give me the exact location within a couple of hours. Very happy.
Kip & Co
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Love my bright and colourful towels! Quickly drying and colour lasts :)
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Best customer service I have had in a very long time, fast to respond to email and gave a solution to my problem . Thanks again! Beautiful quality products too
Hi Jay, thank you for your review. I am happy to… Read more