1,123 reviews
AI reviews summary
Pros
Cons
Verdict
Overall sentiment for Sealy products and services is predominantly positive, with customers frequently praising the high level of comfort, effective back support, and professional delivery teams. While a few reviewers experienced challenges regarding long-term durability and the warranty claims process, the majority of feedback reflects high satisfaction with both the bedding and the responsiveness of customer care.
Recently I bought a posturepedic bed by sealy. I had a serious back injury few years ago so my back isn’t the best. It was really important for me to get the right mattress. After trying few ranges of posturepedic mattress I was sure this particular mattress was the one for me. I bought it through Harvey Norman and the name of the range is Aspen… Read more · 1
firm queen size by sealy. I’m having the best night sleep. Just like the sales person at Harvey Norman said posturepidic springs is the replica of our standing position in to our sleeping position. Honestly it feels like that and I couldn’t ask for more. One happy customer. Thank you sealy and thank you Harvey Norman.
Reviews with attachments
Sleeping on a Sealy in hotels has always been a great experience for me. I consistently find them very comfortable and wake up refreshed every time. When upgrading my bed choosing Sealy was a no brainer. Show reply
My daughter loves her new bed, it's so much better quality and comfortable. Can't recommend it enough. Delivery guys were awesome also and put it exactly where we wanted it. Show reply
★★★★★ Best purchase we made for our new home We purchased the Sealy Merulo Flex Plush Mattress and Inspire Adjustable Base from David Jones about four years ago after trying them in store, and it has been one of the best decisions we’ve made. Four years later, the mattress and adjustable base are still in excellent condition and feel just as… Read more · 1
comfortable as when we first bought them.
Before changing our bed, my husband used to wake up every morning with significant back pain. Since we started sleeping on our Sealy mattress, he hasn’t complained about back pain at all. The difference has been incredible.
Out of all the things we purchased when we moved into our new home, this has truly been one of the best investments. It has improved our sleep, comfort, and overall quality of life.
Thank you, Sealy, for making such a high-quality product that continues to support us every night.
The mattress is indeed live upto the reputation and claims that comfort, care and support required for great night sleep. Show reply
recently purchased three mattresses and matching bases, and I have been extremely happy with the quality of my purchase. It has now been two weeks since they were delivered, and all of the mattresses have been incredibly comfortable and supportive. We have all been sleeping much better, and the quality and comfort have met our expectations. My… Read more · 1
family and I are very pleased with our purchase and feel it has been excellent value for money. Overall, we have had a great experience and would happily recommend both the products and the company to others.
The product, delivery and customer support were excellent. The trundle is a high quality versatile product that suited our current needs and it looks great in the room. Both mattresses are very comfortable to sleep on. I am very happy with my purchase and would recommend it. Show reply
We’ve purchased two POSTUREPEDIC (KS) mattresses (Falcon Firm) for our two growing children. Very good quality and the coil system is beneficial to our children’s postures. Highly recommend for family with growing teens! May Show reply
I have been struggling with back pain for a long time, which significantly affected my sleep quality. It has never been easy for me to find a mattress that truly feels comfortable for my body. I first discovered this brand by chance while staying at a friend's house. I still remember that night..as soon as I laid down, it felt as though my body… Read more · 2
completely melted into the mattress. Now that I finally have one of my own, I couldn't be prouder of this purchase. I want to express my sincere gratitude to the manufacturers and the owner of this company. You have made my life so much easier by providing such comfort after a long, chaotic day. May God's blessings be upon your business, and may everyone who uses this mattress enjoy good health, a restful sleep, and wake up feeling refreshed every morning. Thank you for such an excellent product!
Lovely comfortable bed and base, love my new Sealy bed!! Show reply
Absolutely love this bed so comfortable and worth every cent, really well made mattress and love to colour! Show reply
Wonderful new Sealy king bed and base on castors! Sooo comfortable, great value, the ordering and delivery team fantastic on time and helpful and efficient Show reply
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- +5
Desley in Customer Service suggested upgrading my Firm mattress to the Luxury Elegance, the process was amazing, the boys arrived @ 7.05am and returned my upgraded mattress @ 1.35pm the same day, the mattress is just stunning and we had the best sleep last night, I swear I felt like I was sleeping in a 5 star hotel, I just love my upgraded… Read more · 1
mattress, Thank YOU Desley for making this happen and to the two boys for collecting and returning my mattress without knocking anything over and navigating the obstacle course we call home, and making Bella and I feel safe in our own space, so grateful from the bottom of my heart because every night is precious I sleep with Bella xx
I explained what I needed for a king single ensemble and the nice man at Sealy’s end was more than helpful in helping me to buy wha I needed. The follow up was outstanding as the young man kept in touch to find out if I’d received the items I ordered. All great thank you Show reply
Our new Sealy posture pedic Supreme mattress has made a wonderful difference to our sleeping. It’s comfortable and supportive and gives us a great night sleep, I would highly recommend this mattress. Show reply
Latest follow-ups
Looking for comfort – The bed looks great and although comfortable I am still adjusting to the feel of it. I may decide it is a 5-star bed given some more time. Show reply
Follow-up · The mattress that I chose is firm and meets with my level of comfort expected. I rotate it periodically so as to not sleep in the same spot. The mattress has grab straps on each side to assist in rotating the mattress, which can be managed, although quite heavy. I give the mattress a 5 star rating.
Very professional company to deal with and the men that picked up the mattress was so polite and helpful Show reply
Follow-up · The pick up was very easy to arrange and the process was perfect and delivered back the same day. Thank you team. Highly recommend. Ray
Great price, different hardness available to get best comfort, next day delivery Show reply
Follow-up · Smooth delivery and removal. Guest had had their best sleep in a long time
In-depth reviews
After many years of purchasing Sealy mattresses, this experience has completely changed my opinion of the brand. I have been experiencing significant back pain every night due to what feels like a spring bulging up through the mattress and pressing into my back. Given that this mattress retailed for over $4,000, I expected far better quality and… Read more
customer service.
When Sealy arranged an inspection, the two service technicians simply measured the mattress using a string line. They never sat on or lay on the mattress to assess the issue I was actually reporting. Their inspection focused solely on visible measurements rather than the real-world comfort and support problems causing me ongoing pain.
As a long-term Sealy customer, I felt dismissed and disappointed by both the product and the way my complaint was handled. A mattress can meet certain measurement standards and still be uncomfortable or defective in everyday use.
For a premium-priced mattress, I expected Sealy to stand behind its product and genuinely investigate my concerns. Instead, I was left with a mattress that causes discomfort and a customer service experience that showed little interest in understanding the problem.
Unfortunately, after this experience, I will not be purchasing another Sealy mattress and will be advising my family and friends to look elsewhere.
Very disappointing for a brand I once trusted.
I went online searching for a Double Bed ensemble that would be as long as a Queen or King Single, and was hugely pleased that I found a Sealy "Double Extra Long" "Perfect Balance Ornate" Firm mattress available for order through Amart. The size was noted as: Width 1385mm (135 cm) Height 210mm (21 cm) Depth 2030mm (203 cm) Weight 36kg This… Read more · 1
mattress did not have a "matching" ensemble base, but I was able to find a Sealy Posturepedic Exquisite Accolade Base - Double Extra Long size also available in Extra Long Double size available and it matched up perfectly for the mattress in size and colour. I love that it is a Posturepedic as they have a good reputation. Width 1385mm (135 cm) Height 270mm (27 cm) Depth 2030mm (203 cm) Weight 43kg I was able to order online, and got a great discount at the time as they had a sale going, and the mattress was manufactured and delivered to me by Amart around 2-3 weeks later I believe. It wasn't a long wait, and it was delivered in perfect condition. I had to just put the 9 slider legs on the base, unwrap the mattress and base, and it was good to go. The mattress has very sturdy sides particularly around the corners, and I could tell it was really well made. I could only get Firm, but I would have liked it in an Extra Firm as I have a bit of a back problem and need the extra firmness. It is still really good though, and has been really comfortable to sleep on and quite supportive. It's nice and solid and I really love that it is bigger than my King Single but not as massive as a Queen bed. Just perfect. I wish they would make this a more popular and freely available size for the public. I am just very grateful that I was able to get one in this size and quality at all. Very satisfied with it and I can tell how well padded it is and what great quality it is. I highly recommend this mattress, base, and the Sealy company and also Amart.
I’ve been sleeping on the Sealy Aviator Medium mattress for just over a month now, and I genuinely wish I had made the switch sooner. From the very first night, I noticed a huge difference in the way my body was supported. It strikes the perfect balance between firm and plush, offering enough give to feel luxurious, yet enough support to keep my… Read more · 1
back aligned and pain-free.
The mattress contours beautifully without that “sinking in” feeling. I no longer toss and turn during the night, and I wake up feeling well-rested and energised (which is saying a lot, considering I used to hit snooze five times!).
One of the standout features for me is how well it absorbs movement, my husband is a restless sleeper, and I barely feel a thing. No more being jostled awake at 2 a.m.!
The build quality is outstanding, and it looks and feels premium from edge to edge. You can tell Sealy put a lot of thought into the design, especially for Australian sleepers who want both comfort and longevity.
If you’re on the fence, don’t hesitate—this mattress is a total game-changer.
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Positive reviews
We purchased two of the Sealy Tala Medium single mattresses from Harvey Norman for our children. So far really happy with the quality and they are super comfortable. Great amount of support and padding. Show reply
Super comfortable mattress and very convenient and easy process to get it delivered. Only thing I wish would become part of this process was a disposal service for old mattresses. Show reply
One of the best mattresses I've ever slept on. Improved out quality of sleep greatly and now we dread sleeping away from home as we know it's unlikely to be as good a sleep. One issue however, we have to rotate the mattress quite regularly as there is already a noticeable dip on my side which is disappointing for how new the mattress is Show reply
Negative reviews
Worst and most expensive mattress I've ever owned. We had it for 7 years and had so many back problems, and also issues with the heat, that in the end we just had to sacrifice the money we had paid ($5K) and purchase a new mattress which has been great. Given the iconic brand name, we expected it to be much better.
Follow-up · The bed was purchased from a bedding store after lots of in-store testing. The one we eventually settled on certainly seemed a lot more comfortable during the in-store testing than what we ended up getting delivered - we thought it would wear in after a while, but we were wrong. I was constantly hot whenever in bed, more so than my partner was.… Read more
Purchased a seally executive plush queensize mattress, september last year . Realise there's time to get use to it . I mentioned to the guy at snooze ,that I would rather have the top surface more flatter ,because ofthe grooves. He said that would flatten when you lie down on it . Well well ,it doesn't. Gradually I was feeling all the lumps from… Read more
the surface . Its been 8 months ,and the mattress has already got a ridge in the centre making it super hard to get comfortable . I am at the point of no return . In more pain than ever . Lately not one good night's sleep.,which I desperately need . I am super disappointed with the 4 grand mattress that I saved super hard for .,and not 1 good night's sleep. Never again would I believe a sales man !!!
Hello, thank you for your view! May I suggest that you get… Read more
Be careful buying a bed from sealy as they don’t warranty there expensive mattress. If your mattress fails you will not get a refund which under Australian law is a right the purchaser has when buying faulty products in Australia
Recent reviews
We purchased the medium Marla in king. Very impressed this is our 2nd time purchasing through sealy. We upgraded after 6 years in a queen. The quality is great and the bed mattress definitely does last. would highly recommend. Show reply
I find the Sealy medium feel a very comfortable bed. Upgrading from a single bed to a double bed I find the extra space is great and I can spread out more. Very happy with my purchase. Show reply
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Hello Alan, thank you for your feedback. We would like to… Read more