Sagged mattress! 10 years warranty not honored! It’s a trap!
I purchased a luxury Sealy Posturepedic Queen size bed with 10 years warranty. Just after 5 years the mattress started sagging terribly. I put mop handle across mattress showing clearly the mattress was sagging. Sealy refused to honor 10 years warranty arguing that there was stain marked on mattress. I now have to sue Sealy through VCAT. Learn from my lesson! Do not listen to salesmen who said Sealy will fix mattress if sagging within 10 years!
Sealy - the best in the business
Gold label and gold sleeping!
Sealy is and has always been our first choice in bedding.
Ever since we were introduced to Sealy beds, some 30+ years ago, we have never been disappointed in the comfort, the durability and the options available for a large family.
Most comfortable and value for money mattress
We bought 2 Mattresses from Highpoint Myers. Customer consultant Rose went through the different comfort levels of mattresses and patiently answered all our queries. The mattress is perfect for my back. We were very happy with the exceptional service and excellent priced mattress.
Would not buy another Sealy
Bought a Sealy 'Premium Plush' king size mattress and base unit in late 2014. Never really happy with the comfort of this bed which formed deep indentations where we slept. We complained to Sealy Customer Care in late 2017 and an inspection was arranged but the service report concluded no action would be taken. We have persevered with this bed and reduced sleep quality but would not buy another Sealy.
I purchased the Sealy king single trundle to use when my two grandchildren visit. It is perfect in a small bedroom - the trundle slides easily under the single bed so leaves plenty of floor space when not in use. The king single bed is very comfortable even for a large adult.
The Brampton Sealy Posturepedic mattress is a game changer!
I purchased the Brampton Sealy Posturepedic mattress from the lovely consultant Franca who took the time to explain the benefits of the mattress and address all my questions. I am someone who experiences restless nights sleep due to discomfort; however, since purchasing the Brampton Sealy Posturepedic, my sleep has never been better. My back feels very supported allowing me to sleep easy. The comfort is unparalleled to any other mattress I have slept on and would recommend it to anyone who values their sleep. Thank you Sealy! I am a very happy customer :)
I purchased a bed over the weekend at Myer Highpoint, and received fantastic service from Harry & Rose. They were not pushy and understood my requirements. I would highly recommend to go in store as both Harry & Rose were very pleasant to deal with.
The 10 year warrantee is a con.
I bough a Sealy posturpaedic 6 years ago. Have been having issues with it for a year or so. 2 visible dents in it where i sleep. causing back pain. only half the bed is now usable to me. had an inspection by a Sealy consultant. essentially told the dents are normal and it cannot be causing me back pain. couldn't explain to me how I can sleep fine on the areas that are not dipped. very disappointed. don't waste your money on their products.
Unfortunately not a good choice
We recently purchased a Sealy Harmony Plush pillow top mattress based on a Sealy Belize we had for 14 years and loved. Our new mattress is so uncomfortable. Both my husband I have back pain through the centre of our back and the partner disturbance is probably the worst part. He only needs to cough and the bed bounces. I actually dread going to bed. I wish I had researched this better and only want to alert other buyers to do your research and take up offers of returns after 100 days. Everyone says it take at least 6 weeks to get used to a bed. We are nearly week 8 and I feel my backpain is getting worse not better.
Very comfortable - Sealy Oslo
I purchased two king single Oslo mattresses for my kids, and they are enjoyed by the whole family. The mattress is firm and very supportive kid's back.
We purchased a king size Posturepedic mattress from Sealy years ago when my husband had a very bad shoulder pain. His shoulder is much better now and it was a good decision.
The Sealy St Moritz is without doubt the most uncomfortable mattress we have had in fifty years. Our choice was based on a previous Sealy but we regret buying this mattress. Sealy attempted to rectify the problem of the mound in the middle without success. We now accept that the only way forward is to get a new ( not Sealy ) mattress.
Back Support Harmony Pillowtop Mattress
Bought this mattress just a little over a year ago and definitely regret it.From day one, my husband and I have been waking up with sore backs. First we thought it was just us getting used to the new mattress but no, to this day we are still waking up with sore backs. Also I noticed it was dipping where my husband and I where laying, rang the company where I purchased it from and they said it had to be dipping 3cm or over. Really!, you can see it when I make the bed! So it didn’t qualify because it was under the 3cm. Anyway all I can say is don’t buy! Worst mattress ever and waste of money!
- Verified customer
Posturepedic Elevate Ultra Mattress
Upgraded to this mattress a few months ago.
Definitely more comfortable than our old non-Sealy mattress.
Not quite as soft as the store stock we tested, so should have gone one model up/softer in hindsight.
Over all quite comfy, but need to spend more time in the middle of the bed to even things out.
- Verified customer
Very comfortable, fabulous quality and great value for money!
Purchased a Sealy Elite Mattress from the wonderful team at Snooze Alexandria in NSW for my son and am extremely happy with the quality of the mattress. My son likes firm mattress' and this is mattress is the perfect firmess. the mattress was also extremley good value for money, particularly being on Sale! My only issue now would be to get my son out of bed!
Worse Purchase Ever!! Zero Comfort
Purchased this Mattress in 2013 , Arrived with the worse mould smell ever. Called guys back as I slept for a month in another room. They said it was "normal" ,Joke. I have purchased many mattress before! So next 7 years of absolute horrible worse, mattress ever for zero comfort, too hot,lumps , body hollows,Partner disturbance is so bad we sleep in separate beds. The bed shakes with every movement. Suppose to be cooling its the opposite! Now I heard the coils/springs go clunk several times after I retire? My weight is 65 Kgs, Husband is only 60 Kgs. Will never advise friends or family to purchase Sealy again. Write this as I am looking for another brand to trust. It will not be Sealy!!
Disappointing Queen Windsor plush ensemble
Incredibly disappointed with the Sealy Windsor plush ensemble I recently purchased. The sides of the mattress are definitely more supportive and firmer than the centre of the mattress, resulting in always ending up lying in the sagging middle of the mattress. The dip in the middle of the mattress was obvious after the first nights sleep in it. As others have mentioned, spending such a substantial sum of money on this bed and then finding it such a disappointing purchase has been (and continues to be) a very distressing experience.
Questions & Answers
I recently bought a new sealy ultra plush mattress as I was replacing it with another sealy firm mattress (approx 7 years old) I was wanting a softer mattress, much to my disappointment it doesn’t feel any different to the firm one I previously had. What can I do?
Hi, we purchased an Aquila plush queen mattress and base about 6 years ago and we love it so much we wanted to buy it in a king but sadly I see it has been discontinued. Would love to know if you guys have something very similar to the aquila plush bed? Thanks
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