SeniorsPlus

The two lovely guys, who have been here before, were absolutely wonderful. They moved the old mattress to another area and covered it for me. My little dog remembered them and was so excited to see them. Best customer service ever.

Hi!! David & Joel were thorough, polite, helpful. They answered my questions, did the job smoothly & quietly. They set the bed up & removed all the rubbish THANKYOU Receipt no: 33119

Our purchase of the Caelum bed with Celestial mattress is the best buy in years. Heidi was so helpful with the ordering process and David and Joel were fantastic in putting the bed together and removing our old bed. Many thanks. We have chosen to… Read more

use the medium/soft mattress option for sleeping and it is just like being in a cloud and so comfortable. It really helps our arthritic backs and hips that on rainy cold days it will be a perfect reason to stay in bed.

I purchased ths new fabulous bed from seniors plus. However after all their hard work removing my old still working mechanical bed to the front bedroom for my girlfriend to move in and to have a good bed for her to adjust to whatever she needs for her back. It's was all good. Now my new bed was fantastic however it was sitting at a different… Read more

height to my husbands bed and it was at this moment when my husband discovered our 6month old puppy had chewed thru the cord which means the bed is now not working on my husbands side. Whilst furious at the dog I had an electrician come out to basically put thr chewed ends back together but properly . However he said he couldnt quite see where the issue was and could he take s look at my old bed to see what he needed to do. Then his bright idea was to simply take the part off my working not damaged bed and changed it so now its broken whilst he just put my plug onto my husbands bed and said job done. When I came back into the room after I was told that he had literally just taken bits off my working bed now making it broken to repair the first bed I wanted him to fix from the outset.i was outraged. Now I tried calling spare parts and the company who sold me these beds in qld but the company was no longer in business. So I had nowhere to go. Except I had just had delivery installation people delivering my new bed just a week ago so I reached out to DAN PARBERRY from seniors plus beds once more for his help to see if they could have any item that perhaps they could get my bed running again. So then he said yes we maybe able to help you. However if it's more than jjust a new black power brick then we may not have the ability to fix it. He was up front with the callout fee of $150 & black brick box cost was $120 total $270 so to get installation technicians here looking at the bed i was very happy to pay parts and a call out fee instead of an incompetent electrician.was only going to cost me $270 & if they couldnt fix it they will give me back the $120 for the black brick cord. Anyway David the installation technicians who is a lovely man said not a problem leave it to him he'll see if he can get it working. You know it took him all of 5mins but definitely less than 10mins to have fixed the problem and get my bed working again So thankyou so very much DAVID I am so glad that you and seniors plus are willing to go above and beyond for their customers. This is a company who has values and high standards I will gladly purchase from them again. But thanks David I really appreciated your help.

The Sunshine Rise Every Day°° – TODAY my review it's about the product itself..before was for the customer service. I waited 1 week to see how my body would feel after sleeping on this bed. I boughted on the 3 er of December 2024. It's a great mattress, comfortable , all positions are very stimulating to have an Excellent sleep and wake up Fresh as the Sun!!., the massages… Read more

are Better than I thought...I am saving $ 65 for bodly massage..jaja.. The mattress does not give you extra heat like others..specially in hotter days..It's a Strong mattress.

I am a short lady, the high of the beds it's just right. I made the right Investment with this product.

I am a retired Register Nurse who slept in many beds working in different Hospitals or renting places during 50 years of Nursing.. all over Australia.. Some mattress were very expensive, double Pillows and so on..still not so much Comfortable like Cosmos mattress.

An EXCELLENT MATTRESS ITS AN EXTENTION OF LIFE!!! With the Extra benefits Included on this Bed..

I am a 74 years old and a VERY HAPPY LADY WITH MY NEW BED.!!!! My Christmas and my Birthday Presents!!

I recommended 150%. Sweet Dreams!!!!

Exceptional Service and Quality: Seniors Plus Goes Above and Beyond! – Absolutely outstanding experience with Seniors Plus! Heidi Fisch, my initial point of contact, made a significant impact on my journey to find a suitable hospital-grade bed for my elderly parents who suffer from advanced dementia and other chronic medical conditions. Heidi's compassion, understanding, and expertise exceeded all my expectations. … Read more ·  1

From our very first interaction, Heidi demonstrated exceptional customer service. She made the entire process remarkably straightforward, guiding me through the options, assisting with product selection, and efficiently handling the quote and invoice process. Her swift action ensured that everything was in place without any delays.

The exceptional service did not stop with Heidi. Every team member at Seniors Plus, right down to the delivery and installation crew, was fantastic. Their professionalism and kindness made the entire experience memorable and stress-free. The beds arrived promptly and were installed with great care.

The beds themselves are high-quality and luxurious, and my parents absolutely love them. It's clear that Heidi had their best interests in mind. Additionally, she went above and beyond by including many extras for free, including the delivery and installation.

A heartfelt thank you to Heidi and the entire Seniors Plus team for their outstanding service and dedication. You have truly made a difference for my family.

The bed was delivered on time and setting it up was quick and efficient. The old bed was removed with a minimum of fuss. And The new mattress is great. Thank you, Seniors Plus

Such an easy and efficient process to order a Senior Plus adjustable bed online. Delivery was fast, efficient, friendly and informative. I honestly had the best/longest night's sleep in absolute ages last night!

Had our adjustable bed delivered last week . David and Joel were so friendly, patient and helpful in getting everything done properly. David made a comment, "once you slept on these beds you will never want go back to a fla t bed". So true David.

Amazing Experience – Steve And Niko, Unbelievable Service These Guys Gave My Parents, So Very Helpful Explained Everything So Mum And Dad Where So Comfortable With The Controls, 10 Stars For These Guys, And The Lady On The Phone Awesome Service Would Recommend This Company To Everyone

Dishonest – Quick to sell you something then when you ask them if we would get reimbursed from my Aged Care it's a different matter . I asked them before I purchased the mattress for my mother and they said yes but it was a lie. Would not buy from this company again as they were dishonest, they are theives like My Aged Care

The electric bed has some severe issues – The bed controller keeps coming on by itself at night The company will not process my refund even after only 2 weeks use There is a safety issue with the bed remaining on when unattended. Controller functions are non-intuitive and difficult to read I would never recommend this bed to anyone If you press the wrong button the bed will "swallow you up" with you sitting in it The company is very difficult to deal with

Excellent adjustable bed for those of us with spinal problems. Very good service from Seniors Plus. The installers were great. My only niggle would be the remote. I need to put on the light and my glasses to read it.

A huge thank you to Steve and Lochie for the outstanding service! They arrived right on time, were incredibly professional, and completed everything so efficiently. They not only set up my new bed but also kindly removed my old bed and moved it into another room without any hassle. They were very considerate, careful with everything, and made the… Read more

whole process stress-free.

They also took the time to explain how to use all the features of the new bed, making sure I was comfortable and understood everything before they left.

Excellent customer service from start to finish. I highly recommend Steve and Lochie to anyone looking for a smooth, friendly, and professional delivery and installation experience. Thank you both!

Steve and Lochie delivered and set up our beds for us the whole process was very professionaly run from the phone call to let us know what time they would be here to the setting up of the beds and cleaning up and taking away the packaging and demonstrating the beds. We highly recommend Steve and Lochie Thank you

Steve & Lochie delivered & installed our King duel bed. Firstly they dismantled our existing queen bed, mattress & frame & moved it to the garage. They were utterly professional in that they were punctual, friendly & informative. Their company, Seniors Plus is undoubtedly one of the best companies I have ever dealt with from a customer focus perspective.

Love my new beds comfortable,were set up showen how to use them,old beds taken away so was rubbish,hope the Steve& Lochie enjoyed there trip out here as i'm 4hr out of Melbourne even Heidi who sold me the beds was great,everybody was friendly and helpful,thank you

Steve and Lochie delivered our Neolift beds today. They were so quick and professional. They moved the existing beds to another room and took that old bed away. Then they installed the new beds. They did a great job. Highly recommended!

Chris Stilsby from sales was fabulous. He was very understanding about my health issues and his service was impeccable. A big thank you for going out of your way at every corner! We love our new bed. It's a pleasure to sleep in. Really comfortable and I really don't want to get out of it! Delivery was on schedule. Thank you SeniorsPlus. Julie and Brett

Locki and Steve were fantastic and so professional setting up my bed and patient, especially regarding our banking experience - so frustrating and embarrassing for us, they were so reassuring and put us at ease. With very best wishes,

Our beds and free chair were delivered quickly. They were installed professionally by David and Joel who were extremely helpful and provided excellent guidance on how to use them. The beds are excellent and providing us with great sleep