SeniorsPlus
- seniorsplus.com.au
- ✓ Verified company
- Award Winner 2023
258 reviews · Statistics
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SeniorsPlus is a ProductReview.com.au Awards Winner for 2023. Learn more
Bed delivery
Steve and his mate were fantastic delivery was on time
- Return Claim Made: No
What a brilliant experience using this company
The salesperson was so helpful the transaction was so easy and the delivery was top notch. The delivery guys were prompt , polite, and put the bed in and left the room absolutely spotless. Highly highly recommend. This has been the best purchase ever made.
- Return Claim Made: No
My perfect new bed
Thank you to Steve and Fenika for the delivery and for taking the old bed out. Would recommend these guys always
- Return Claim Made: No
Best decision
Big thanks to David and Josh who were great delivering and setting up the bed. Only had the bed for less than a week but no longer wake up with a back ache and noticed this morning that my feet and ankles look normal - they have been so swollen for months my shoes didn't fit.
- Return Claim Made: No
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Fantastic bed
What a great company to deal with the customer service-delivery and installation was so professional
Many thanks to renee David and Joel
Thank you for the sheets
One of the best beds I’ve ever slept in
The wife and I are sleeping better on this bed than we have for years
- Return Claim Made: No
Feels sensational!
The guys that installed it did an excellent job putting it together and explaining how to operate it! They were very friendly! Thank you so much for the great deal Jessica could give us!
- Return Claim Made: No
Excellent service on delivery
The 2 gentleman who delivered our new beds were fantastic! Clean and tidy - removal of the existing bed - our new beds were set up, mattresses explained and a fabulous demo of the beneficial positions , phone ports etc . We couldn’t have asked for more. The whole purchase process has been very straightforward- and fully explained at every stage. We are looking forward to a great nights sleep - for both of us with our individual requirements met. Thankyou to the entire team - from beginning to end.
- Return Claim Made: No
Amazing Beds.
Absolutely wonderful company to deal with, from Kelly initially and then staff in the office and delivery men Peter & Ollie/y. The beds are wonderful and comfortable. All the functions work just great. Thank you for the sheets and just a heads up be careful using the dryer on the sheets as they seem to have shrunk.
- Return Claim Made: No
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Good sleep
Came on time set up easily and were very helpful
- Return Claim Made: No
Delivery and contact with company very easy and pleasant.
From initial text contact to delivery of bed the individual people have been pleasant, efficient, and competent. Kelly was very informative and a delight to talk to - no pressure at all. Delivery men were prompt and pleasant and were quick with bed assembly and detailed with information of its use. Altogether an agreeable event.I have not used the bed yet so can’t comment further.
- Return Claim Made: No
Got my son out of recliner and back into bed!
Lynn helped me find the perfect solution and comfort. My son had been unable to sleep on his bed due to severe back pain and sciatica. He had been sleeping in a recliner for months. Now he sleeps the night through on his Caelum king split and cosmos mattress. David and Joel went above and beyond with delivery and set up. THANKYOU.
- Return Claim Made: No
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The electric bed has some severe issues
The bed controller keeps coming on by itself at night
The company will not process my refund even after only 2 weeks use
There is a safety issue with the bed remaining on when unattended.
Controller functions are non-intuitive and difficult to read
I would never recommend this bed to anyone
If you press the wrong button the bed will "swallow you up" with you sitting in it
The company is very difficult to deal with
- Return Claim Made: Yes
Hi Joseph,
I asked the team to search for your order and we think we found you. I tried to call you a few times this morning without success. I just sent you an email. Could you please reply to my em
Good morning Joseph,
I tried to call you and your wife again today without success. Did you have a chance to look into my email?
... Read more I would like to resolve the issue of your bed. It would be appreciated if you could reply to my email. Regards, Apivut
A beautiful investment
I’ve Enjoyed the comfort of my new. king. single bed. Full restful sleep. So glad I took the step. The 3 year plan to pay off the be d was so fair and reasonable.
- Return Claim Made: No
Senior plus electric bed
My best night ever. Slept very well. Thanks so much.
- Return Claim Made: No
Questions & Answers
Hi I am a long term Fibromyalgia sufferer and was wondering if you have any sales to people with this condition & how they found it. I am 61 and if you know about fibromyalgia you would understand we can be very sensitive to touch and pressure in different areas and that poor interupted sleep is the norm and in my case most nights I lucky to get 5hrs of broken sleep hence the reason for looking electric beds
Regards
Tony Smith
I have rheumatoid arthritis and have similar issues. I have had bed for a few days and finding it quite useful to change position when pain wakes me up. It’s certainly worth a try. I am still playing with it a bit but it has great potential.!
Hi Jane, apologies for the late reply. Based on the information we can find, Adjustable hospital beds and mattresses are beneficial for those suffering from fibromyalgia, allowing users to adjust the position of the head or foot of the bed to achieve greater comfort. We do have this type of beds that you may be interested. Please click this link to get more information -https://seniorsplus.com.au/hi-lo-hospital-bed. If you want more information, please send your contact details to enquiry@seniorsplus.com.au. Thanks so much. Api.
Hi, we have just ordered a Queen Split bed and would like to know what size sheets we need to purchase, single..or king single for each side.
Thanks
We recently got a split king and it came with 2 single bed fitted sheets and 1 king bed flat sheet, when we inquired about buying more we were given another 2 fitted singles and 1 flat king free of charge. Could not be happier with our purchase.
Hi Roni, your order will have complimentary dual queen (split queen) sheets. We will set it up for you so the bed will be ready for you to sleep from that night onwards. Thank you. Api.
Thank you Api, but will I be able to buy more at that size which is ?...
Hi Roni, you can buy those sheets from us if you need more in the future. You can use a normal full queen size. However, for the split queen size, you can order from us. Api.
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Details
About Seniors Plus
Seniors Plus provides solutions that help alleviate pain worsened by poor sleep. They provide therapeutic sleep solutions including adjustable beds, mattresses, therapeutic beds with vibration therapy, therapeutic recliner lift chairs, and more.
These solutions are designed for everyone, from elite athletes to seniors who would like to improve the quality of their sleep.
Points of praise:
- Most reviewers found that Seniors Plus offered friendly, knowledgeable, and helpful customer service.
- They said the products they purchased from the bedding shop were very comfortable and supportive.
- According to reviews, items are delivered and set up efficiently.
Seniors Plus has won a 2023 ProductReview.com.au Award in the Bedding Shops category. The store impressed reviewers with its exceptional customer service and quality of their product range.
| Category | Online Shops and Bedding Shops |
|---|---|
| Offers Free Standard Shipping | No |
| After Sales Service | Yes |
Contact info for SeniorsPlus
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Hi Joseph,
... Read morebest experience with our products and service. It would be greatly appreciated if you could send me your full name and contact details using my email address - apivut.chakuthip@sleephive.com.au. I will personally look into your case as a matter of urgency. I promise you that we will provide the best solution for you.My name is Api and I am a General Manager at Seniors Plus. Firstly, I would like to offer an apology for the issues you have encountered. Our goal is to ensure that our customers have the