New mattress for my back issues
Jane from Sleepy’s at DFO Homebush was very helpful. She asked what I was looking for and what are my concerns, very accommodating and friendly. Then she showed me a lot of options and thoroughly explained the firmness level, why do I need to think about investing in a good mattress, and she made me comfortable. Thanks Jane! I hope my sleep gets better now because of my new mattress! Looking forward to this!
Brilliant service, quality Australian made products, reasonable prices.
Wonderful staff at Sleepy’s Ipswich. As I don’t live in Queensland, I needed to order over the phone/ online for an elderly family member in the Ipswich area, as well as having it delivered. Ashley was so helpful and gave excellent recommendations. Very happy with the Australian-made mattress and the covers that were also bought. Thanks so much!
Great service, product & price
Buying Tassie made and supporting local business was key for us. Sleepys staff were helpful and friendly, knew their stuff and were competitively priced. No regrets and highly reccomend!
Customer Service Gurus
Sleepy’s was recommended to me from contacts in the home faitout industry as knowing the mattress business inside out. Chris and Kellan not only have the lowdown on mattresses, support local Australian brands but offered attentive courtly customer service and a great price fir my Queen mattress. Purchased for a B&B the mattress came highly recommended and I will be providing further feedback from clients
Alex was informed with his market and helped customise a mattress specific to our preferences, without any aggressive or overpersistent approaches.
Great deal with practical after purchase conditions.
Looking forward to the delivery.
Great job guys at Sleepy's Mile End.
Great job guys at Sleepy's Mile End. Excellent customer service. Not pushy, just interested in getting the right outcome for a good night’s sleep. A really positive experience. Thanks Chris.
Michelle from the Maroochydore Homemaker store was very patient and helpful in explaining the products they offered and helping me select what best suited my needs. At no time did I feel pressure to buy, she was happy to spend time answering any questions I had. Sleepy's products are of high quality and there is an extensive range to choose from.
Fantastic, better than what we had.
Yolanda from Sleepy's Prospect could not have been more helpful, nothing was a trouble, she was not pushy or an overseller. She answered all the questions we had and explained the difference between mattresses. If we ever needed any other beds we would definitely see her.
Excellent service and product knowledge from a great salesperson
Heather at the Tuggerah store provided excellent service and advice on our purchase today, she explained the different spring systems and materials in various mattresses allowing us to make a purchase with confidence we were buying the right product.
Amazingly comfy mattress and excellent customer service!
Sandra was very friendly and gave us excellent advice on which mattress was best suited to our needs. The mattress we bought feels amazingly comfortable! Can’t wait to get it!
Questions & Answers
Hi I purchased a contempo eternity mattress on the 8/6/2016 and it has collapsed on one side is there a warranty on this product?
Sleepy's Contempo Eternity mattress comes with a 10 year warranty which will cover the issue as you have outlined. Please contact the store you purchased this from or email firstname.lastname@example.org with your full name and address so our customer service team can assist.
The Sleepy's Team
Has anyone had any advise to give on sleepys contempt tranquility mattress?
My advice to you is don't purchase any sleepmaker product, look for a alternative product. Shopping at Sleepies is a bit like buying a second hand car, they say it has a warranty and u can return within 60 days if u are not happy. After that time, when the matrsss has sagged, they are just like the car salesman, totally not interested. My tip, spend your money else where. Good luck with it all
I don't know anything about this mattress - but I do know the '60 day sleep guarantee' is not true. Good Luck.
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