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Makin Mattresses
4.6 from 92 reviews

Reviews

Review distribution

5 star
76
4 star
8
3 star
0
2 star
1
1 star
7

corinne m.

corinne m.Perth, WA

  • Verified customer

From pour to excellent sleep.

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMakin mattresses Victoria Park WA
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Vanessa

VanessaSouth East Queensland, QLD

  • Verified customer

Excellent

published

We had an excellent and very informative experience purchasing a mattress super happy with what we bought its like a cloud and we can flip it over both top and bottom and rotate regularly so no one area wears out like it did with the other mattress. Staff were incredibly helpful and not pushy, thank you Makin Mattresses awesome product and staff

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNerang
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Anne

Anne

  • 2 reviews
  • Verified customer

It's a must to visit Makin Mattresses before any other

published

We found dealing direct with Makin Mattresses as a manufacturer was very enlightening.
They impressed us with their range and unique method of construction, all of which was explained to us by knowledgeable staff. Added to this is their Comfort Guarantee which we found irresistible for our first purchase of a queen Bellissimo Duet 2000 and the choice of a base with storage drawers was a nice touch.
Subsequently, we purchased a pair of single Siesta mattresses and drawer bases to replace the old beds in the guest bedroom. All were delivered and installed by staff obviously proud of the product they were handling.
Judith Gillman

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPerth
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Gary Robinson

Gary RobinsonSouth East Queensland, QLD

  • Verified customer

The most perfect mattress by far!

published

My second mattress from Makin Mattresses. Excellent service, quality product. The Bellissimo Duet 2000 has far exceeded my comfort expectations. Will continue to recommend to anyone buying a new mattress.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMakin Mattresses Parkinson QLD 4115
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Cruzer

CruzerHunter Region, NSW

  • 2 reviews
  • Verified customer

The perfect mattress for a perfect sleep.

published

Makin Mattress is the best. Love their products and love their service.
I've never slept so sound as I do now. It's well worth it.
And the quality is the best.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNewcastle
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MissItaly

MissItalyPerth, WA

  • 6 reviews
  • Verified customer

Great mattress, exemplary service

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationVictoria Park
See all answers

  • Verified customer

High quality, very comfortable, good value mattress

published

Knowledgeable and helpful staff. Took the time to make sure we bought the right mattress. Did not push us to look at the most expensive mattresses. Answered all our questions and interacted (with great patience) with our kids.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMakin Mattresses Perth
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  • Verified customer

Extremely comfortable mattress.

published

Quality and comfort great customer service.the staff were amazing and more than willing to spend their time helping and answering all questions. Mattress is the most comfortable I have ever had.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAlbury
See all answers
Anne

AnneFar West, NSW

  • Verified customer

Great service

published

Easy to order a Matilda caravan mattress made to specifications by knowledgeable ,friendly ,staff. Mattress was made and ready to be picked up earlier than expected as we travelled to Adelaide (over 500 kilometres )sooner than expected

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAdelaide
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Fast excellent service

published

Need a new caravan mattress and was the only place in Newcastle where you could test them out. Service was great and made to our measurement. Only took a week to make which was quicker then estimated. Would highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNewcastle
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  • Verified customer

Good service and happy with the mattress

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationPerth
See all answers

  • Verified customer

Great product and great service.

published

We purchased four single bed Siesta mattresses for the kids and Belissimo Duet 2000 mattress for us (parents). We also purchased base with drawers, bed head and linen. All this was delivered from Newcastle to Sydney without a hitch. All the staff we spoke to at Newcastle were friendly and extremely helpful (as were the delivery guys). They answered every question accurately and gave advice without trying to up sell. We changed the quote several times and had no problem - all our changes were made efficiently. The most important thing...the beds are super comfortable and look amazing!! Could not fault this company.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationVisited Fyshwick store, purchased from Newcastle store. Both very helpful.
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  • Verified customer

I can’t rate this place highly enough

published

Awesome product. Great warranty. Staff are knowledgeable and helpful. Love my new mattress. This place beats Snooze or bed shed or any place or mattress company anyday. I won’t be changing in a hurry!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationVictoria Park
See all answers

Gerri

GerriMetropolitan Adelaide, SA

  • Verified customer

Perfect mattress perfect service

published

I purchased my makin mattress in December 2018. Excellent service from Kay at the Adelaide store. Also, called them a few months later to enquire on "comfort promise", & , without hesitation my mattress was picked up by 8am, & re delivered by lunch time. All reconfigured as a firmer mattress. No extra charge. I recommend makin to anyone looking for great quality & service. Local to!! Best night sleeps now. :)

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAdelaide
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The reviewer stated that an incentive was offered for this review

Loralie Bodle

Loralie BodleBrisbane

  • 4 reviews
  • 1 like
  • Verified customer

Couldn’t fault the service and love the comfort promise guarantee!

published

Purchased the Bellissimo 2000 in February 2017 and found it firmer than expected but still very comfortable. A change in personal circumstances required the topper to be adjusted. After contacting the store this was able to be done for free using the customer comfort promise . This adjustment process was extremely easy and the staff couldn’t have been more helpful.

Product Quality
Customer Service
Store LocationMakin Mattresses Nundah
Roy

RoyNortheast, VIC

  • Verified customer

MAKIN MATTRESSES: Poor customer service. Mattress sagging in the middle. Poor Product X 2.

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationAlbury
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  • Verified customer

Sandringham Store-“excellent shopping experience”

published

From first contact to delivery-excellent service. Shopping for a new mattress can be somewhat daunting given the number of companies selling product. Staff provided friendly unbiased advice and we selected 2 “Natural Wool Latex” Mattresses. Of course “good old double sided” as well! It was just a pleasure dealing with everyone in store. We are so glad we invested the time and found Makin. We will definitely recommend Makin as “the go to place”. Fred and Mary

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMakin - Sandringham VIC Store
See all answers
1 comment
Makin Mattresses
Kate S.Makin Mattresses

Thank you for this wonderful review Fred & Mary.


Nikki

NikkiQueensland

  • Verified customer

Custom size cot mattress

published

Recently required a custom size mattress for our baby cot. Makin Mattresses were able to make a great quality pocket spring mattress to the required dimensions within a short time frame and at a very reasonable price. Very happy with the service and quality provided!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBrisbane North
See all answers

Be Warned

Be WarnedPerth, WA

  • 15 reviews
  • Verified customer

Quality & Service

published

I wanted a mattress that had fabric all the way round, quality & value for money. I hit the trifecta walking into Makin Mattresses. I highly recommend them as I am so ecstatic with my new purchase.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationVict Park
See all answers

  • Verified customer

My new mattress is so comfortable, I love it.

published

Staff were friendly, knowledgeable and helpful. Made Locally and delivery efficient. Mattress is very comfortable. I love I can turn it over and turn the pillow top over too. The comofort warranty is a great bonus.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMakin Mattresses in Sandringham Victoria
See all answers

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Questions & Answers

Denis S.

Denis S.asked

Gday Do you makemade to measure

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Yes we do Denis.


Mark O

Mark Oasked

Can I buy / order just a king size pillow top from you for use on my existing mattress ?

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Hi Mark
Yes you can. We have two kinds of pillow tops, one is foam and one is our European Latex. For a King you are looking at $510 foam and $799 latex. Please see the link here https://www.makinmattresses.com.au/product/removable-pillow-tops/
Which of our stores is closest to you? Also be mindful that this will create a greater depth top the mattress so a deeper sheet may be required. Our Bellissimo Sheet sets are 40cm deep.
Thanks, Kate


luke c.

luke c.asked

What would be your cheapest queen size mattress for someone with really bad lower back issue

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Thanks for your inquiry. Depending on your budget we do have mattresses in queen size starting from $299. But for back pain st a minimum I'd suggest a Designer Range Zoned, as the spring support unit is zoned to support the body differently through the sections (i.e. head, shoulders, back/hips, legs and feet). The best thing is to bring yourself in-store and speak to our sales team for a perfect fit.
Regards, MM Team.


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