Makin Mattresses

After destroying my back with a mattress from another Australian made company that delivered a poor product and even worse customer service I ended up buying one from Makin Matresses. When I moved interstate I didn't have the heart to take that bed from my ex. Now that I decided to buy a decent bed again I didn't bother contacting anyone else,… Read more ·  1

just contacted the closest Makin Mattresses store and they were very helpful, even arranging for a third party freight company to deliver it to the country area I now live in, albeit at my expense. I would recommend a bellissimo duo to anyone, if you would spend a couple of hundred dollars for a hotel room for a night then paying for a quality mattress that lasts a decade is an investment rather than a cost. I'm a tradesman who relies on my body to make an income, finished work at 1130 last night and started at 730 this morning, I probably would have been sore or grumpy if I didn't have a few hours of good sleep. Having the 5 year comfort guarantee is such a peace of mind.

Sarah gave me unbelievably good information and service. Went to another two mattress places and got poor service. Tried to order a mattress from BCF as well and hopeless. Consider my money first grade and expect first grade service which Sarah gave me. Show details ·  1

From walking in the door, we knew we were going to be purchasing a new Matress. Very early on in our life we had a Matress we could flip and rotate and never had any problems. Forward to the future and we were sucked in by the new mattresses that… Read more ·  1

you could only rotate and not flip. There lies the problem and in only 4-5 years, our body had indented and left a hump in the middle. While we have only had the Matress 4 days, we have already experienced better nights sleep. We added our topper to just take the sting off the firmness but gee best decision we’ve made already. Thanks to Robin for giving us the opportunity to really try all the beds and make a decision we are so happy with.

I'm so happy with my new bed, can't wait for tonight...I love that it's higher than my other bed and I don't have to struggle to get out of it, the only thing I'll have to get used to is my other bed was a king, but I'm sure that won't be a problem.....it'll be easier to make...thankyou Makin Mattresses Show details ·  1

Excellent service. Picked up our mattress in the morning and delivered it back mid afternoon. Very pleased with the outcome of making the mattress a little softer. Show details ·  1

My husband and I got a Matilda Bellissimo medium queen mattress and it was the biggest mistake of our lives, expensive mistake. We paid $3000 and in a week I had extreme back, knee and ankle pain, I was not sleeping at all my mental health was at an all time low, I went back into the store and felt like I was being gaslighted by the manager she… Read more

kept questioning me as to why I got a medium mattress and kept telling me the mattress on the showroom floor have been laid on for years and that’s why they feel good. She insisted that I need to work the bed in for it to feel the same. I ordered a topper and paid more money in hopes the mattress would be more comfortable I have given it 3 months and I am in extreme pain we rang the store again to be told the only thing they can do is I use our comfort warranty to change the mattress firmness which won’t help I laid on the plush and hard mattresses and got full body numbness. It’s extremely disappointing that they don’t have an offer of ur money back when you have these kinds of problems. We also asked to speak to someone higher then the store manager and she told me that she was it and then said there is an area manager when we insisted their had to be someone higher and we are still waiting to hear from that person. My hope in writing this review is to save the next person from this mistake and saving them their money.

Sure! Here’s a glowing review you can use for the mattress company: --- A Dream Experience from Start to Finish – Thank You! We recently purchased two Bellisomore mattresses and couldn’t be happier—not just with the product, but with the entire experience from beginning to end. From the moment we reached out to inquire about our options, the… Read more ·  1

customer service team went above and beyond. They were incredibly patient, taking the time to understand our needs and guide us through the selection process without any pressure. Their knowledge and genuine care made all the difference.

There was a small hiccup with our order, but it was handled with such professionalism and kindness that we felt even more confident in our decision. The issue was resolved quickly and smoothly, with excellent communication every step of the way.

Now for the best part—the mattresses! The Bellisomore is everything we hoped for and more. It's unbelievably comfortable, supportive in all the right ways, and we’ve been enjoying the best sleep we've had in years. We wake up feeling rested, refreshed, and without the aches and pains we used to have.

Thank you for making our mattress-buying experience such a positive one. We’ll be recommending Bellisomore to everyone we know!

Makin Mattresses Number #1 for Customer Service - They Never Disappoint – I love shopping at Makin Mattresses. They are number one for making a Personalised experience. I have been shopping there for years. You always get a warm welcome and the staff are incredibly knowledgeable. The secret is ‘They are there to sell One product’ which means they know absolutely everything there is to know about their product. They ask… Read more ·  1

the right questions, give you all the information you need then leave you to decide. You are not left to wonder around by yourself or have someone target you so that they can just sell you their most expensive item. There are products to suit every budget without sacrificing quality. Makin Mattresses never disappoints. Thank you Shane B for a first class and wonderful shopping experience. You spoke with such kindness and shared your own experiences in not just selling your product but having used it yourself. You made it so easy to choose what we wanted and needed. I hope Shane B that Makin Mattresses know what an absolute asset you are to their company.

We ordered a mattress for our caravan and unfortunately there was a technical hitch which was resolved professionally and quickly. The mattress was well-made and comfortable and the company went over and above what any company should have to do in looking after us, nothing was too much trouble It was a minor issue however we were treated so… Read more ·  1

well and the problem was resolved in superfast time

In 40 years of running my own business, I am yet to come up with a company that has treated us so well as Making Mattresses which they should be commended for

We can happily recommend the company to anyone that is looking for a well-made product with exceptionally friendly staff and professionalism.

Thank you so much for looking after us we will recommend you to many people.

Best regards,

Andrew and Carolyn.

Clare Valley SA

As a long term customer over 25 years you excelled again. A mattress custom made in October 2025. Some issues started to appear 1 week ago. Spoke with Rose at Regency Park. Who has done so well with our concern. Who is an absolute credit to Makin Mattress. It was picked up on Monday 20.4.26 It was returned this morning fully rectified.… Read more ·  1

22.4.26. The delivery & fitting team were on time & called us in advance on the 2 occasions over these days.

The best customer service experience. So well done.

Kind Regards Chris Mc Grath Adelaide

Bellissimo it is! Why would you go anywhere else to buy your mattress seriously!!! The service was outstanding and the quality amazing! Chaylor at front desk was so authentic and helpful and Wendell from the factory took custom made mattresses to another level. Our mattress is such great quality at a very competitive price and the turn around was very impressive! Well done team at Nundah. Show reply

After research my findings lead to a mattress here. Natural comfort wool pocket excel. The decision was made for the breathable quality, natural fibres, long life. Were we fooled! Firstly this mattress is so hard, yes these things take time to wear in but its been almost 3 months & we are waking in pain each day. Im 40 & active, this is horrible.… Read more

Secondly, when I called the store earlier on they suggested their removable pillow top, we purchased this. Now not only is our bed still hard its also now a disgusting hot mess. Ive emailed the store, im sure nothing will be resolved as mattresses are an expensive investment that we assume total loss once it leaves the store. Update: last night my husband slept on the floor & me on the couch!

Very disappointed with our Makin mattress Queen Bellissimo. We have a problem with the sides sinking low on both sides to put us on a slope. We have tried to flip the bed and reverse it and it works for a couple of nights and then does the same. I watch sky and in the ad the male gets on one side and flips the bed making it look easy but our bed… Read more

is so heavy it takes 2 to do it. We are in our 70's and I have to get my son over to help flip and turn the mattress. Making the bed and changing the sheets is a gruelling task as well as the bed is very heavy and difficult to lift. I cannot understand why the mattress doesnt have handles to assist lifting the mattress. Our previous mattress a Sealy Posturepedic which we have used for 15 years appx was incredible and easy to make up and turn. I regret not buying this product again. 2 also bought a bed base and 2 side tables at a cost of $4700 I would not recommend this bed to anyone and buyer beware it has been a great disappointment.

There was bad communication about picking up the bed and then was not given all that was ordered and was no easy resolution of the ladies stuff up of not giving us all of the products ordered and living over 2 hours away was not very impressed with the end service after paying $4830 for a bed!!! Show details

The Salesman was knowledgeable and helpful in answering all our questions. We were able to lay on the various mattresses they had to offer and the delivery time was reasonable. The new mattress fitted perfectly in our motorhome and we are very happy with the comfort level Show details ·  1

Claire was extremely polite and informative. She displayed excellent knowledge of the product without being pushy. The delivery men were efficient and friendly and on time. Show details ·  1

Easy purchase online. We already have their bed frame that we love so it wasn't difficult to decide where we'll by new one we needed. Good solid bed frame with generous size drawers. We love them. Delivery guys were very accommodating. Show details ·  1

Staff were very professional, we purchased two mattresses, 1 for regular use and 1 customized to suite our caravan. Very happy with both. They even disposed if both old mattresses. Show details ·  1

Second time customer and very happy. Staff were very helpful and knowledgeable and made it a very relaxing experience. (eg) Ricky-Lee. Delivery was very prompt and right on time, delivery guys were very professional and respectful. I highly recommend that people should go to the manufacturer. Thank you Makin Mattresses Show details ·  1

Repeat customer I bought a second Belissimo duet medium in larger size, a bed linen package and drawer base. Australian made and best mattress by a long shot and I have had multiple over decades. Always had issues sleeping warm but this mattress allows air flow and I sleep better than ever all seasons. One great feature is how the sides of the bed… Read more ·  1

hold really well compared to other beds. Another is the support you can feel while being in comfort. I recommend researching about this company as they provide excellent service and high quality products.

I had bought a mattress off them back around 2010 and based on my experience with the mattress quality and service back then, I decided to get a new one from them. Leisa at the Parkinson store was excellent. Not pushy and just simply explained what we needed to know. We ended up buying a Bellissimo mattress along with a bases and other things. The… Read more ·  1

quality of the mattress is spot on and they are all made in Australia in house. You just can’t go wrong.