2Makin Mattresses

Makin Mattresses

 Verified
4.6

259 reviews · Statistics

PositivevsNegative
89% · 23126 · 10%
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Return Claim MadeYes (9) · No (187)
Product Quality
4.6 (203)
Shipping
4.7 (58)
Customer Service
4.7 (205)
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Reviews

259 reviews
Maree Richardson
Maree RichardsonQLDSouth East Queensland, QLD2 posts
  Verified

Top shopping experience

We really didn’t know what type of mattress to get. We knew what we didn’t want. Leisa was excellent. Ran through everything & shown us all the things that set Bellissimo beds apart from the rest. Purchasing right through to delivery was tops!
Bed is great…..very pleased with Makin Mattresses! We would highly recommend them! Show details
Shane and Suzie
Shane and Suzie
  Verified

A+ Product - 10/10 Service

After receiving sub stands service from a large named competitor we visited the store. Staff knowledge, good product display and a non nonsense sales approach led to our purchase. Show details
Robyn M.
Robyn M.QLDSouth East Queensland, QLD3 posts
  Verified

Excellent Service

Very friendly and knowledgeable staff who understand the product. We were extremely impressed with both the sales team members who assisted us. Show details
Julie Huxtable
Julie Huxtable3 posts
  Verified

Service

At this point in time I’m giving feedback for service received at the Canberra Store. Jamie served us and had excellent product knowledge and was very friendly and professional. We had our mattress delivered by Stuart who was outstanding in every aspect of my dealing with him. He was bang on time, greeting was bloody brilliant, he introduced himself and the company he worked for, removed old mattress, delivered new one, removed rubbish and was gone with 8 minutes. Friendly, highly professional and a great bloke. Show details
Kpat79
Kpat79
  Verified

Great purchase and experience

Staff member was lovely and understanding of our needs and wants. The mattress we decided on purchasing was ready to pickup that day along with being able to dispose of our old mattress at the same time. Show details
Renae H.
Renae H.
  Verified

Love my Bellissimo! Sleeping like a baby!

Outstanding staff knowledge on all products. Gave me all the required information and were not pushy allowing me time to try at my own pace.
High quality materials and I love that it is Australian made and a local business.
After sales service and 5 year comfort guarantee unrivalled elsewhere
I can see why they get excellent reviews and return customers. Show details
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Sandeep Kaur
Sandeep Kaur
  Fair Incentive Verified

Perfect

Exactly what I want . It is one of the best decision we ever made ❤️ Show details
Gen
GenNSWMurray Region, NSW
  Verified
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Joshua B.
Joshua B.WAPerth, WA2 posts
  Verified

Quality and value

No more mail-order foam mattresses for us. We want long lasting quality, and found that Makin Mattresses makes them double sided, to give double the lifespan by letting you flip it over. That got my interest. Next, I checked affordability and saw that they have an extensive range to meet all price points. Then I checked if they have an outlet in Perth, and yes they do So we visited to try them out for comfort. Yes they are comfortable, but you need to visit to find which one suits you best. We are very happy customers. Show details
Rose P.
Rose P.SAMetropolitan Adelaide, SA
  Verified

Comfort warranty

We had our mattress Bellissimo plush for 2 years and was starting to think due to joints getting old we needed mattress to be a bit softer
Emailed on the sat night got a response first thing Sunday morning all booked for a
Few days time picked up am and brought back on same day
Couldn't be happier Show details
Taslima A.
Taslima A.NSWHunter Region, NSW
  Verified

Perfect!

Worth to price and quality compared to any leading brands. Show details
Angela
Angela
  Verified
Product Quality
Customer Service
Tony
Tony
  Verified

Service, communication and repack

Bought Bellissimo Duet 4000 nearly 5 years ago. Essentially happy but knew would benefit from a repack despite turning etc. Part of the guarantee. Went to the Sandringham shop and received the most courteous, personalised, honest and helpful service imaginable from Froncine. They collected Wed, returned it following Friday, great communication at all times eg called 30 mins before truck arriving. Mattress returned and feels as new. I would not hesitate to recommend service or purchase from Makin Mattresses. Big bonus is that it is a very longstanding, Australian family-owned company. Show details
Liz
LizQLDSouth East Queensland, QLD2 posts
  Verified

Fantastic

Made to measure was the main reason to purchase but, then being able to choose different comfort levels made the purchase of my 3 mattresses perfect. Both my sons are currently 6 foot 10” & 6 foot 5”so being able to have mattresses to suit them is impossible in any other store. My husband and I also have one, for the comfort level and back support. My 12yr old is already 5foot 10” so will be v by ack to buy another mattress when he needs the extra length too. Show details
Sharon
SharonQLDSouth East Queensland, QLD
  Verified

Support at its finest

The mattress is so supportive to my back. Plus the mattress was made here in Brissie. Show details

Questions & Answers

Dolphy
Dolphy

Does making mattresses make a mattress to a size you want

Lydia
Lydia  

I’m not sure. I didn’t ask the question, sorry

K. Makin
K. Makin  

Hi Dolphy, yes they will make a custom size mattress

Diana P.
Diana P.

as a 76 year old lady, I am wondering how heavy these mattresses are.

Terry
Terry

Bought the top range of Bellissimo mattresses about 1 week ago at the Adelaide store. Overall it is very good quality except for the fabric stitches defects. A few fabric stitches on the joint of the edge are not trimmed off. Thought it is the top range and the excess stitches shouldn't have been left like that. And some areas of the edge were not stitched properly. I am wondering if it is replaceable or manufacturer can do some adjustment work on it?

Makin Mattresses
Makin Mattresses   DM   

Hi Terry - Thanks for reaching out. It's best to speak to the store directly as they will be able to review your product and give you a quicker solution. Kate

Makin Mattresses
Makin Mattresses   DM   

I have spoken to the Adelaide store they will reach out to you today.

Julie S
Julie S  

What happened? Did they fix the issue?

See all Makin Mattresses questions

Details

CategoryOnline Shops, Physical Shops and Bedding Shops
Offers Free Standard Shipping No
After Sales ServiceYes
Visit official website

Contact info for Makin Mattresses

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat9:00 am - 4:00 pm
Sun10:00 am - 4:00 pm
  • ABN: 53008549175

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