Reviewer Photos & Videos
Ample of options and good quality beds
Easy to reach,
Beds are classy, staff is very welcoming. Loved the available options.
Will recommend to buy from here.
Good products and excellent service !
We were 100% happy with Beds n dreams. The products were good in quality and they had a variety of items. The salesperson Lucy was very supportive, friendly and helpful throughout the process. I would highly recommend.
Immediately approached by Chris, the store manager. She was very knowledgeable and understanding of our wants and needs. She explained the range of mattresses and bedframes without overwhelming us with information. We are very satisfied with the service provided and the quality of the products we bought. Thank you so much, Chris
We spent over an hour to decide on the bedroom suite that we finally bought. Gary had more patience than a saint and gave us a good deal .We sold our old suite a lot quicker than we originally anticipated. Gary then went out of his way to provide early delivery of the new suite.It is not often that you get this type of service.
Ripping off customers
Worst customer service ever, this is the first time I came a cross a store doing this to a customer my story in short was ..I put a deposit on a bed at cannington store and call back on the same day to let them know that I am no longer interested in purchasing the bed and I would like to use that credit to buy something else, and lady I spoke to said ok come to the store next day and she can sort us out, went to the store next day and purchased a metres for double the price of the deposit and when I come to the till the top manager called "[na...me removed]" wasn't happy that we are not buying the bed from them and wanted us to use the same amount as the bed to buy something else or loose the deposit, which was very rude, I explained her that I haven't even take the goods home and call back on the same day to inform the store about this and I haven't cause any loss for them coz I'm spending more than $800 for the metres,, She said either we loose the $300 deposit or buy something for the value we agreed to pay for the bed, Is this even legal to do this to customers in Australia, learnt the lesson thought this is a new store and we might get a good service, but please be aware before spending your hard earn money on new businesses. I would rather go to those so called well know stores and get a good service, Would never go back
Easy to find location, wide range in bed, satisfied customer returning for another bed after two years of 1st purchase. Assembly was managed by their team
Great friendly service
Great friendly service, no pushiness, just clearly answered all my questions, very happy and would shop here again, we’ll done
Excellent after sales service
Beds n Dreams had a good range of beds and we found exactly what we were looking for. The Karin King size bed had a padded bed head and a few extra bells and whistles (Led strip lights and USB ports). The Karin also had a flat base that could support the type of memory foam mattress we purchased.
We decided to assemble the bed ourselves, following the instructions, which took a few hours. We had a bit of a problem with the wiring but Beds n Dreams sorted that issue out.
We were extremely happy with the after sales service we received. The response was prompt and nothing was too much trouble.
Excellent product amazing customer service
Went to purchase 3 mattress. Was able to collect on the spot no waiting period. Very happy with the product and amazing customer service. Becky helped us from start to finish and was very knowledgeable.
Great people to deal with.
Mihwa in particular was fabulous & went out of her way to follow up.
We were happy with the choices & got good advice on the best one for us.
The bed we chose is very comfortable & has retained its firmness nicely.
Electric Bed was very easy to assemble
Great service and comfortable bed
Mihwa provided the most amazing service and had credible product knowledge, super friendly and helpful - thank you so much Mihwa.
Great Service, Price and Quality Products.
After scouring online, visiting many bedding shops I chose Beds n Dreams, best Price & friendly genuine Service. Very satisfied and will go back.
- VIC, Watergardens
- Verified customer
Bought a king bed last week and it’s the best bed that I’ve ever bought. Most comfortable and best sleep. Dealt with a lovely lady (Deb) that had really good customer service and helped me organise the delivery quickly. Thanks!
Amazing customer service
Ripen was very helpful, informative and patient ! Had a great experience with her ! Can’t wait to sleep in the mattress !!
Perfect service d
The customer service was great and good advice on products. I was happy the help of selecting a suitable product.
- NSW, Belrose
- Verified customer
Excellent customer service.
Staff member Kitty gave a superb level of customer service - 10/10. Based on this, I will definitely shop here again in the future and recommend this store to others.
Great experience from the people who want to help you with your bedroom furniture. Willing to do a deal. Thank you
Bedroom suite purchase
Friendly approachable knowledgeable staff service was quick and efficient staff member explained exactly what to expect from the furniture I bought
I was given good service while looking for a new bed I am very happy with how things turned out
The reviewer stated that an incentive was offered for this review
Excellent! Don’t go elsewhere
This is the best bed store I have ever been to. Knowledgeable, friendly and helpful staff combined with a great range of beds. Chris and her team genuinely cared about finding the right bed for us and took the time to make sure we made the right decision! Dont bother going elsewhere.
Questions & Answers
Anyone have any experience/reviews on Englander Manhattan Firm?
Englander is not a good mattress, i find it the hard way. it sags in the middle terribly and kinda regret for the purchase.
Hi i wish to know do you sell floor stock? Very wary of buying a mattress if its not in stock right there &then. Also have been caught out before with mattresses not feeling at all like the floor model.
Looking for reviews of the Englander Boston Extra Firm mattress
|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom and Mattresses||Bedroom and Mattresses||Bedroom and Mattresses||Bedroom and Mattresses|
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