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Beds n Dreams
3.8 from 567 reviews · View Statistics

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Ishan Sachdeva

Ishan SachdevaGreater Melbourne (Outer), VIC

  • 2 reviews

Ample of options and good quality beds

published

Easy to reach,
Beds are classy, staff is very welcoming. Loved the available options.
Will recommend to buy from here.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationHoppers crossing
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Ashmi

AshmiSouth East Queensland, QLD

Good products and excellent service !

published

We were 100% happy with Beds n dreams. The products were good in quality and they had a variety of items. The salesperson Lucy was very supportive, friendly and helpful throughout the process. I would highly recommend.

Incentivised ReviewNo

Fantastic service

published

Immediately approached by Chris, the store manager. She was very knowledgeable and understanding of our wants and needs. She explained the range of mattresses and bedframes without overwhelming us with information. We are very satisfied with the service provided and the quality of the products we bought. Thank you so much, Chris

Customer Service
Incentivised ReviewNo
Store LocationAlexandria
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Fantastic service

published

We spent over an hour to decide on the bedroom suite that we finally bought. Gary had more patience than a saint and gave us a good deal .We sold our old suite a lot quicker than we originally anticipated. Gary then went out of his way to provide early delivery of the new suite.It is not often that you get this type of service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCarseldine Qld
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sammy

sammyPerth, WA

Ripping off customers

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Sundeep

SundeepSydney, NSW

  • 2 reviews

Helpful staff

published

Easy to find location, wide range in bed, satisfied customer returning for another bed after two years of 1st purchase. Assembly was managed by their team

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAuburn
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Danny

DannyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great friendly service

published

Great friendly service, no pushiness, just clearly answered all my questions, very happy and would shop here again, we’ll done

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWatergardens, victoria
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Lainey

Lainey

  • 2 reviews

Excellent after sales service

published

Beds n Dreams had a good range of beds and we found exactly what we were looking for. The Karin King size bed had a padded bed head and a few extra bells and whistles (Led strip lights and USB ports). The Karin also had a flat base that could support the type of memory foam mattress we purchased.
We decided to assemble the bed ourselves, following the instructions, which took a few hours. We had a bit of a problem with the wiring but Beds n Dreams sorted that issue out.
We were extremely happy with the after sales service we received. The response was prompt and nothing was too much trouble.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAspley Qld
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Excellent product amazing customer service

published

Went to purchase 3 mattress. Was able to collect on the spot no waiting period. Very happy with the product and amazing customer service. Becky helped us from start to finish and was very knowledgeable.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBeds n Dreams Cannington
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Greg

Greg South East Queensland, QLD

Great Service

published

Great people to deal with.
Mihwa in particular was fabulous & went out of her way to follow up.
We were happy with the choices & got good advice on the best one for us.
The bed we chose is very comfortable & has retained its firmness nicely.
Electric Bed was very easy to assemble
Highly Recommended

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationJindalee
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Murray

MurraySouth East Queensland, QLD

Great service and comfortable bed

published

Mihwa provided the most amazing service and had credible product knowledge, super friendly and helpful - thank you so much Mihwa.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJindalee
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rick_001

rick_001Sydney, NSW

  • 4 reviews

Great Service, Price and Quality Products.

published

After scouring online, visiting many bedding shops I chose Beds n Dreams, best Price & friendly genuine Service. Very satisfied and will go back.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCastle Hill
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King bed.

published

Bought a king bed last week and it’s the best bed that I’ve ever bought. Most comfortable and best sleep. Dealt with a lovely lady (Deb) that had really good customer service and helped me organise the delivery quickly. Thanks!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationWatergardens, Beds and dreams.
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Amazing customer service

published

Ripen was very helpful, informative and patient ! Had a great experience with her ! Can’t wait to sleep in the mattress !!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCastle Hill
See all answers
Aynekulu

Aynekulu Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Perfect service d

published

The customer service was great and good advice on products. I was happy the help of selecting a suitable product.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationHoppers crossing
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Excellent customer service.

published

Staff member Kitty gave a superb level of customer service - 10/10. Based on this, I will definitely shop here again in the future and recommend this store to others.

Customer Service
Incentivised ReviewNo
Store LocationBelrose supacentre
steven

stevenSydney, NSW

  • 2 reviews
  • 3 likes

Fantastic

published

Great experience from the people who want to help you with your bedroom furniture. Willing to do a deal. Thank you

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationauburn
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Happydave

HappydaveSouth East Queensland, QLD

Bedroom suite purchase

published

Friendly approachable knowledgeable staff service was quick and efficient staff member explained exactly what to expect from the furniture I bought

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationJindalee homebase Brisbane
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Thank you

published

I was given good service while looking for a new bed I am very happy with how things turned out

Product Quality
Customer Service
Return Claim MadeNo
Store LocationNunawading
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The reviewer stated that an incentive was offered for this review

Peter

Peter Sydney, NSW

Excellent! Don’t go elsewhere

published

This is the best bed store I have ever been to. Knowledgeable, friendly and helpful staff combined with a great range of beds. Chris and her team genuinely cared about finding the right bed for us and took the time to make sure we made the right decision! Dont bother going elsewhere.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationAlexandria
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Page 1 of 29

Questions & Answers

Aayush K.

Aayush K.asked

Beds n Dreams

Anyone have any experience/reviews on Englander Manhattan Firm?

2 answers
faustine m.
faustine m.

Englander is not a good mattress, i find it the hard way. it sags in the middle terribly and kinda regret for the purchase.

Donna
Donna

We got the Manhattan firm to replace Savoy Firm that also went saggy after 3 months. Manhattan only here 1 week & it’s already sagging. I’m 65kg so it’s not a weight problem. Extremely unhappy as we only sleep well on a firm base.

Jcd

Jcdasked

WA

Hi i wish to know do you sell floor stock? Very wary of buying a mattress if its not in stock right there &then. Also have been caught out before with mattresses not feeling at all like the floor model.

No answers
Hpw

Hpwasked

Beds n Dreams

Looking for reviews of the Englander Boston Extra Firm mattress

1 answer
NICK
NICK

Made in China

Get an answer from our members and Beds n Dreams representatives

Details

Compare all 33 Beds n Dreams
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and MattressesBedroom and MattressesBedroom and MattressesBedroom and Mattresses
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