Bell Print
272 reviews
Terrible service! Minimal communication, and we had to continually follow-up for updates only for nothing to be achieved and a request for a full refund. The timeline of events annoyed me so much with these guys, that I simply don't have the energy to dedicate to leaving a detailed review on the circumstances. Just trust me, this is not a service worth using...
SCAM! They won't distribute! – Yep, same as other reviews I have read on here. We purchased 5,000 flyers to be distributed locally, when the distribution became 2 weeks overdue I made an enquiry, they basically handballed me around and never responded. I followed up with neighbours to find out that they never received the flyer. TOTAL SCAM!!!
Unfortunately I fell for their delivery service, too good to be true, spent thousands on calendar flyers, got this company to delivery them, to then find out they weren't delivered to the areas that I specifically listed, and apparently delivered to an area that wasn't on my list, due to "excess" flyers. Now, I didn't have enough flyers to cover… Read more
the areas that I requested, so how can there be excess flyers left over to deliver to an area that wasn't on my list? Friends and family that live in the areas I requested, never got any in their letterboxes and there where about 4 different areas. I called up and go the "hold on I'll get the manager" and never picks up the line so I have to hang up after 30mins. Sent emails and they never respond. AVOID AT ALL COSTS!!!!! Pay the extra and go somewhere else that actually has GPS tracking on your deliveries.
Reviews with attachments
Cannot be trusted. They gave a different price online and quoted an higher price when I ordered. They claim website is out-dated even after 2 weeks.
Professional and fast! – I have used Bell printing for my business brochures/flyers numerous times, delivery was fast well before the deadline given, customer service was speedy, and the quality was great! Took me by surprise seeing recent reviews here. Have referred the service to friends, and will be buying again in the new year!
Everything I needed from a printing service – Bell Printing offered a great discount on the flyers I needed. They were quick to respond to my request and didnt take long to send me a design proof. Payment was easy and my flyers came in the mail in good condition. Will definitely be using Bell Printing again.
Dont trust their reviews – I recieved this after an order I wasn't happy with. They're not a scam. I did receive my order the printing was fine. It's just the ordering process isn't entirely clear so I didn't recieve the quality I was after. 10,000 flyers printed on regular paper is useless to me. I wanted them to look like a professional flyer. I dont like the fact they teied to buy a review off me.
Positive reviews
Amazing Quality Flyer Printing – Absolutely amazing printing service provided by the guys at Bell Print. High quality, very easy to upload design and prompt responses. We got our bulk of flyers at super speedy times. Highly recommended!
Quality Service – Our company has been utilizing Bell Print and have found them to be efficient with their service. They provided quick turnaround in terms of preparing the material to be printed, and the quality of the printing was exactly as described. Their pricing is competitive, for the quality and service provided. I will be printing further marketing material with them in future.
First Class Service; you wont get better than here I can assure you – For our business we had tried a few printers before we happened upon Bell Printing. Now we have them as our preferred printer and never looked back. We cannot thank Bell Printing enough for going over and above with the printing and service they provide to our business.
Negative reviews
SCAM! – SCAM! Took money and never distributed 1 flyer. Called 3 times to get report. Never received any report because it was never distributed. Money and time waste!
SCAM!! – SCAM! They take your money but do not distribute the flyers. They then present a bogus report of addresses in the area that they say they have confirmed delivery of the flyers - they claim they check this via phone or in-person door knocking (*eye roll*, like they are driving out to our town to knock on doors..). Many of the addresses that… Read more
appeared on our list belonged to family, friends or staff whom all confirmed never receiveing a flyer, nor did anyone contact them to check if they received a flyer. I have reported to ACCC. Any time you try to contact them about it, they say 'I will speak to my manager and get back to you' but never hear from them again. As you can see from other reviews, this is not an isolated event. Any good review of their business will be from someone tied to the scam. Sadly, I'm sure there will be others that will not check reviews before engaging Bell Print, I can only hope this saves at least one person from the scam. DO NOT PAY THEM ANYTHING.
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SCAM!! – SCAM! They take your money but do not distribute the flyers. They then present a bogus report of addresses in the area that they say they have confirmed delivery of the flyers - they claim they check this via phone or in-person door knocking (*eye roll*, like they are driving out to our town to knock on doors..). Many of the addresses that… Read more
appeared on our list belonged to family, friends or staff whom all confirmed never receiveing a flyer, nor did anyone contact them to check if they received a flyer. I have reported to ACCC. Any time you try to contact them about it, they say 'I will speak to my manager and get back to you' but never hear from them again. As you can see from other reviews, this is not an isolated event. Any good review of their business will be from someone tied to the scam.
Sadly, I'm sure there will be others that will not check reviews before engaging Bell Print, I can only hope this saves at least one person from the scam. DO NOT PAY THEM ANYTHING.
Recent reviews
Complete SCAM – I wish we had read that reviews before engaging them to print and distribute flyers for us. Communication was shocking, there were delays in getting the flyers out (they didn't go out), delays in spot checking (that's what happens when they agreed not delivered) and so on. We have received a refund.
Scam - seek legal advice to try to get refund – Bell printing was meant to have printed and delivered 10,000+ leaflets for me, but they failed to do so. They were adamant that it had been delivered, and blamed it on 'low response rates' or that they were bundled in with junk mail from the big advertising companies. They said their walkers were GPS tracked and concocted a 'spot check', which was… Read more
nothing more than a randomised series of addresses provided to me on 5:30 on a Friday evening. Despite knowing a number of home owners in the very addresses listed in the spot check, and none of them having received the flyers, Bell tried to put the onus on me to prove that '300 addresses' did not receive delivery. The thing is I could not find any evidence that a single flier had been delivered in any location, anywhere.
I wish I had have read these reviews prior to going with them - as I have now lost the benefit of the publicity I was trying to generate.
After a couple of weeks trying to resolve this directly with Bell, I realised that it wasn't just a mishap - but part of what appears to be a very calculated scheme to take people's money, give them the impression they'll be printing and delivering (because they send a physical sample of the printing) but then don't carry out the job. They've got a whole system in place to make their operation seem legitimate, but once you get close to realising that it's all a scam, they'll initially try and delay (by trying to get feedback from the walkers) then make you prove it, and eventually stop responding all together.
I finally engaged a lawyer who was able to help me get the full amount of my printing + delivery refunded.
The lawyer's name is Lior and the email address is lior@karmalaw.com.au.
I wish I could give them 0 stars! – This business did not deliver a single flyer after paying them thousands. We asked for 34,000 flyers to be delivered and received no phone calls, no clients received flyers, no staff members received flyers and no family members. To put into perspective, we hand delivered less than 200 flyers and received about 20 phone calls regarding them.
ABSOLUTE SCAMMERS DO NOT TRUST!!! – Paid over $10,000 to have flyers printed and distributed, we could not find 10% of households that had received flyers, BE WARNED NOT TO BE TRUSTED!! We are starting legal action.
Did not deliver letters – Do not use them. Have used them twice, despite not delivering as they would on the first occasion - but yet again have disappointed. They cannot provide a report outlining where the delivery has been made which leads me to believe they have not delivered but can quickly take money.
NEVER USE AGAIN... we wished we checked reviews first! Terrible – WOULD NOT RECOMMEND... Initially they were ok, the responses were sluggish but in today's environment - it's short staff everywhere - so we didn't think twice. Once we settled on the amount of fliers & decided to go with the distribution on a set date, followed by the payment, it was relatively straightforward... BUT after the supposed delivery… Read more
date we checked with a number of people who live in the designated area - they never saw any of the flyers! We asked the people who lived in the area to recheck - see if their neighbours seen anything - and again nothing!!! Thats money spent on unconfirmed fliers printing & distribution. We had literally ZERO response from the fliers (and usually we get calls and visits from our own efforts of letterbox delivery).
We have attempted to get confirmation but nothing. Won't respond to enquiries. Won't confirm if delivered. Terrible service.
We wished we had read the reviews beforehand - seriously if they could do a simple job of print & deliver, these reviews would not be so awful!
Scammers – Wish I had seen these reviews before going ahead with them! I ordered 5000 DL Leaflets to be printed and delivered but never received even one call! I get a 2% minimum response when I use the same leaflet and deliver it myself, but I thought I would try this on a bigger scale. Check their website as although it looks professional there are only 'P.O.' Box addresses so no way of going to see them to discuss. Stay away and spread the word.
Took my money but didn't delivery – I paid for 10,000 flyers to be delivered in 2 patches. I live in Durack with only less than 2000 houses but I didn't receive the flyer both time. Contacted Bell Print but no response. Def a scam
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SCAMMERS – They took money for urgent delivery. They delivered no brochures. They did not respond to emails. Total SCAMMERS. Buyers beware. I have reported them.
SCAMMERS – Total scammers. Took my money. Never heard from them. Did not deliver. Buyers beware. I have reported them. Did not respond to emails. Should have read the reviews before hand.
RIP OFF - do not use them – Paid the invoice upfront as asked for flyer print and distribution. We have 7 staff and many clients and friends living in the area we requested to be distributed and none of us received the flyer. When questioned they asked us to provide 250-300 addresses that didn't receive a flyer and they would investigate and until then they would do nothing.… Read more
They have since completely stopped responding to any of our contact attempts. THEY RIPPED US OFF AND WILL DO THE SAME TO YOU.
Delivery of Flyers – Only good with editing Flyers. Their delivery service however is not good at all. Been waiting and still nothing received after many calls made. Looks like the Flyers will be delivered after the Event is over.
Caught red handed – Unfortunately Bell Print did not distribute the flyers and just took my money without providing the service I paid for. Distribution of approximately 18,000 flyers was paid for. My business received no telephone calls enquiring about our service. Our friends, family and clientele who live in the areas of distribution did not receive the flyer. I… Read more
did some further investigation and upon prompting BellPrint provided me with a small list of specific street names and numbers where the residents were contacted to confirm flyers were distributed. I was able to then prove that BellPrint did not distribute the flyers as one of the streets on their list was my best friend’s address and she confirmed she did not receive a flyer.
RIP OFFS...class act needs to happen – FactuL, objective is what this site asks for. Bell printing are [Content Removed]. They take your money and do nothing for it. People need tj stop them. The law needs to catch them and send tjem nack home.
Delivery Doubts Too – We are a NFP organisation who engaged Bell Print to deliver 20 000 flyers we had printed elsewhere. We also cannot find anyone who received our flyer despite asking dozens of our residents who were looking out for them. We received not one inquiry regarding our services despite letterbox drops being very successful in the past. When I contacted… Read more
Bell Print with my concern that our flyers had not gone out I was sent a list of supposed delivery check points but questioning people who lived in those streets revealed that no-one had seen our flyers. Sending out 20,000 flyers and then not receiving even one phone call or email is unheard of for our organisation. I was prepared to accept that the boxes of flyers were misplaced and I would have been okay with them going out late but Sam at Bell Print insisted that the flyers had been delivered. In the end he stopped responding to my emails. I have lodged complaints with Consumer Affairs and the ACCC. I would not recommend Bell Print for delivery of flyers and the posts before mine suggest that I am not the only one experiencing issues with this company. We have lost over $2000 of our organisation's limited funds and our community support business has suffered due to not having the flyers attract new clients. We cannot afford to have our flyers reprinted and delivered by another company. Bell Print offered a good delivery price for flyers which appealed to our small NFP organisation but I would strongly recommend that you investigate alternative delivery companies for delivery of your flyers.
Why oh why didnt I find this review before - I'm out $700 - DO NOT USE – Just as everyone else said - they do not print and deliver your pamphlets :-( Even when you tell them that you have at least 20 people in the area where they say they were delivered, they continue to insist that they have.
Wonderful Service – I have had a wonderful experience using Bell Printing. They were quick, looks great and I am very happy with the outcome. I would recommend to anyone
Terrible customer service, terrible assistance – Looking for someone to distribute or do a pamphlet print? Avoid this business! After speaking to "[Name Removed]" who literally does not listen to your request, nor follow up a quotation or invoice request i read further reviews and found concerning comments from the same/and mother company from Bell Print. Read further here https://www.productreview.com.au/listings/starprint-group-australia?page=2
Fantastic service – Bell Print offered a personalised service through email with a quick reply. There was little fuss in terms of preparing the material to be printed and all went smoothly and efficiently. The quality of the printing was excellent and exactly as described. The pricing is reasonable, for the quality and service provided. I will be printing all my marketing materials with them in future. Show details
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