Love the box!
It was really easy to sign up and I was so excited to receive my first box. Very nice items all packaged well and lots of choice. I am looking forward to the next boxes in my subscription. I wasn't sure about the lippy colour as is very bright but it makes me look younger and I have had lots of complements on it.
I have only received one box so far, although I am pleasantly surprised with the products I received. Good quality skin care and a few little makeup items as well. I loveee that there are full sized products, makes me feel like I’m getting my moneys worth! I am definitely looking forward to my next boxes!!! 10 out of 10 recommend!
2 years wasted
I had a subscription for 2 years.
After that i tried to cancel because i had quite a few boxes that were just cheap shampoos or tooth paste.
I asked to cancel over 4 months ago and every month they say its cancelled but still a few weeks later they take money from my account and i complain and the refund and say it wont happen again but a month later the take money from my account again and i have to start the process all over again.
So basically they take money every month i complain and they refund but do it again the next month.
It feels lik...
Already wonderful and only my first box
So far so good. I joined the wellness box as the beauty box isn't really for me as I don't wear make up very often. The wellness box has skincare and even edibles that I will definitely use. Would have liked the option to choose the special charcoal product in the box but hopefully will get to try it next time. Delivered almost the next day! Crazy fast. Also already found products in it that I love and will buy again
The reviewer stated that an incentive was offered for this review
Perfect monthly boxes
Been getting bellababy box for over a year now, great products to try each month for my baby and I. Some boxes are such great value, especially the full size baby products. Customer service is great too
Great to look forward to something each month and especially when there's something extra special of good value
Shaira was so lovely and helpful when I had an issue with a leaked product. I love trying new products without having to commit to full size products.
I think the value is great, some boxes I can't believe the value...but I wish they gave fewer sunscreens. I LOVE when they give products that you can't buy in Australia or products that are different or new products that are getting quite popular. I like the cuticle oil they recently did and omg there was this dr. Botanicals sleeping mask ....wow. I wish priceline sold it. It wwould be cool if they did a travel size brush, I recently tried some goodly brushes and they do a travel size one, or maybe a konjac face sponge, or some nail buffers.
Amazing. Great customer service
I absolutely love Bella box. Getting to try new products every month for such a low price is amazing. They have amazing customer service, I asked for a replacement item for one that got broken in the post and after a few struggles with me not knowing some of the correct details, the new item and some more little gifts were sent out
I absolutely LOVE it!
I started out with a 3 month 'Groupon exclusive' subscription for BellaBox... it's more of a teaser style of the normal subscription box and it was enough to get me roped in to try it out for real.
I'm about 3-4 months into the normal subscription box and absolutely LOVING it! A majority of the products I have used, some have been products I already buy, but a lot are products I've yet to try (and have become a fan of quite a few - Coco and Eve was a standout product from the July box for me... a clear favourite for me).
I'm so happy to have signed up to this... considering adding a subscription to the Bellobox (men's box) for the other half to try!
Excellent Value - my monthly gift to myself!
I always look forward to receiving my bellabox every month. There is always a great mix of products and it gives me the opportunity to try things I normally wouldn’t. Sometimes there is an item or two that I won’t use however I save those items and donate them/add them to care packages for Share the Dignity “it’s in the bag” campaign at the end of the year. I have had a time where I recieved a damaged item and I recieved such prompt and professional service and a replacement product which I received super fast!
I’d highly recommend bellabox.
I’ve been a Bella box member for months now, and alway get excited when I know my box has been shipped it’s always something to look forward to every month. I love when my box comes with things that I’ve never tried but wanted to so that way it gives me the chance to test it out before having to purchase the full size product. 9/10 times there’s things that are really good in the box, then there’s stuff that’s not so good, but I’m not complaining. I would recommend Bella Box if you love discovering and trying new products.
I started with the original Bellabox but since becoming a mum again I've switched back to the Bellabox Baby, so lovely to have nice surprises for you and your little one!
The items you get are awesome! Plus, the one and only time something accidentally leaked through my box even though only one item was ruined they sent me a whole new box!!! Amazing items and incredible customer service !!
Gifted & I love it!
My friends bought me a bella box subscription for my birthday, its a really nice gift that arrives once a month with multiple different beauty products from a range of brands- with opt in choices for some items e.g. eyeshadows. I received one box with a product damaged and contacted bella box and they immediately sent out a new product and an additional product! Great customer service & quick replies.
- Verified customer
It seems like a scam
Joined up a month ago and have not received anything. Money is leaving my bank but nothing is being delivered and when I went onto my dashboard it says no pending orders. Tried to call but keep getting a busy signal.
Super convenient! And worth a go !
Bella Box is amazing ! Great way to find new products without having to go out and search for then as they get delivered right at my door with all the details on where to get them again if I want to continue using them! Thank for the great idea and service ! Always looking forward to my box arriving every month !
Some good, some not so good
Firstly, just want to say I love however this business idea came to be - I'm actually not aware of any other business in the market who send boxes like these so that's what brought me on to try initially.
Being an absolute skincare beauty freak but also ridiculously busy mum, I never have time to sample new products in the stores so bellabox really seemed like a great way to try little sample products without committing to a full size purchase.
I purchased the 3 month groupon deal to trial out first and experienced no issues at all. All box...es received every month and on time. The boxes are cute and nicely packed and I was always excited to find out what I received and hoping I would miraculously find a new product that would forever change my life. Unfortunately I never did but I still enjoyed some of the things I got but then there were others that were completely untailored to me. I'm always open to trying new things in skincare related beauty but not so big on haircare or make-up (have too much of it already)
Quality products, great customer service
As a subscription box, some products in the boxes haven’t been quite to my liking, but that’s the risk you take with these services. When taking into account only the products I’ve enjoyed, the box has always been worth more than the price I have paid.
Shipping has always been prompt and well packaged, any time I have had issues with damage or breakage, the team have been understanding and have sent replacements.
They’re always lovely to interact with on social media, and I’ve enjoyed being a partner of their community groups on Facebook.
Box of goodies every month!
I love my subscription of Bellabox! I love trying out many new products and find what I love and purchase the full size whenever possible. Some of the item's I've had twice during my subscription which was annoying, plus the recent bang beauty pomade was useless. It dried up after 1 application and makes me now think there is some cheap product fillers in the box, no response from the team about this was given. I also just had to contact BB to find out where my Vogue Limited Edition Box 3 week's after payment as I'd received a $10 discount vouc...her. The payment went through however their computer system had issue's. I had to find on my phone the information confirming this for BB to sort the issue out. It's finally being sent today, 4 week's after the purchase. Even though I've had these hiccups, I'm still going to continue to be a customer til I find it's not worth my while.
Incredibly 'meh' disappointment
I decided to sign up to Bellabox after seeing it so heavily advertised and thought it might be nice to try some new products. The sign up process was fairly simple and I was excited about being able to being able to fill in a beauty profile to get specific products tailored to me. I also signed up to the UniDays 2 for 1 deal.
Some time had gone by after I paid for my first subscription and I thought I would have had the box sooner, I sent an email to customer care team and they looked into it for me. I later got an email saying my boxes had bee...
How hard is it?
Random payments, same box sent twice. Tried sorting it out with customer service but I'm at the point now where its obvious nothing will change. Someone will "sort it out for me" and they never go through with it. My emails will just stop getting answered, so ill send a new one and have to explain everything again. Products are good, would continue my subscription if their customer service was better.
Love the monthly boxes, great customer service too.
Got the groupon 3-month subscription gift for my wife, she loved it so much I kept it up and now she gets a monthly gift from me, all the brownie points (Bellabox should advertise to men to get their missus presents!). Great customer service too who helped me quickly when i needed help with something.
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Questions & Answers
I'm having trouble using my groupon to get my bellabox, any advice please?
We'll be happy to assist you - please email us on firstname.lastname@example.org, advise us what you're having trouble with and we'll get back to you.
Hi, I just want to cancel my Bellabox as much as I love it but I’m not working anymore and I can’t afford it. Everyone is saying how hard to cancel and I can’t use my phone to cancel I need to use a computer is that right?
Hi there Lisab5, sorry to hear you are wishing to cancel your account, and we hope that you would reconsider your decision as we have great products in store for the coming months.
Should you decide to cancel your membership, below see cancellation steps below:
1. Login to bellabox.com.au > Enter username and password
2. Click on Subscription > Setting logo > Cancel
Otherwise you can email us at email@example.com so we can assist you further in cancelling your account. Thanks
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