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bellabox

Reviews

(266)
(75)
(20)
(25)
(76)
  • Incentivised Review Yes (3%) · No (97%)
  • Product Quality
    4.1 (54)
  • Return Claim MadeYes (2) · No (51)

Amazing prouducts amazing people who on the ball to help you out, no matter what

published

Bella box is just amazing the items in the box are pretty amazing it also great for youre skin,
You'll always be happy with what you get and never let down

Product Quality
Return Claim MadeNo
Date PurchasedDecember 2019
1 comment
bellabox
bella b.bellabox

Ahhhh, Donna! Thank you so much for your lovely review! xxxx


Love bellabox!

published

I signed up just for one box initially just to see what it was all about - a year later and I still love it!! I always get full use out of the products as they are based on my preferences and my skin type, hair colour etc. It is fun unboxing each month and seeing what has arrived! This has now introduced me to some great products that I now buy regularly.

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Eboni! xx

hannahbrook121

hannahbrook121Alice Springs, NT

Not worth the hype

published

Looking at the unboxing videos online and seeing what Instagram Bella babes have got it seemed too good to be true, it seems those with a large Instagram following receive top quality items from Bella box while most others receive toothpaste, hand sanitiser, lip balm and sun screen. I continued to receive similar items every month like different brands of sunscreen and when I asked the Bella team to stop sending sunscreen I was told how important sun screen is. Very patronising! They say the boxes are specifically made to suit the personal beauty info given when subscribing but it seems everyone gets the same thing unless you are representing the brand then you will get top quality items.

Return Claim MadeNo
Date PurchasedOctober 2019
1 comment
bellabox
bella b.bellabox
Regae

Regae

  • 2 reviews

Its like i get to have My birthday EVERY month.

published

Easy to use online store with really great products to purchase.
Thankyou Bellabox. Service has always been super fast, easy, convenient. Just got the date night box as an extra box to my monthly delivery.... WOW. It needed a bigger box, so much GOOD stuff.

I love you BellaBox !

Product Quality
Date PurchasedDecember 2019
1 comment
bellabox
bella b.bellabox

Thank you for the feedback Regae! xxx


  • Verified customer

Still not received

published

Waiting over 6 weeks for the first box to go to my sister. When I emailed to ask about delay I am told to wait another two weeks. All this time they have been spamming her email with other offers. Totally unacceptable.

1 comment
bellabox
Joy G.bellabox

Hi, our dear bella! We are sorry about this. Can I have your email add linked to your subscription so I can assist you further? Thank you


Paula

PaulaSouth East Queensland, QLD

Love receiving my bellabox!!

published

Great products!!! Love that it's a surprise with every bellabox received. The Model Co mascara is by far my favourite product. I like the travel size samples that I can take with me anywhere. Keep up the amazing products!

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Paula! xxx


Tammy Bowdern

Tammy BowdernHobart, TAS

  • 2 reviews

The gift that keeps giving

published

Love the Bella box. Sometimes I get something that I wouldn't use so I put them aside and make up a gift box and give it to someone else, who cant afford nice things, as a gift at Christmas .
Overall I'm very excited as is my niece, she usually has to keep her mum out of it.

Product Quality
Return Claim MadeNo
Date PurchasedJuly 2017

Katie

KatieIllawarra, NSW

Not what I was expecting. Good customer service though.

published

I was disappointed in the products being received. It's not what I was expecting,for example, I received: toothpaste, hand sanitizer and sunscreen and products you can buy from Woolworths or Kmart when I have a much more expensive taste in makeup and products. I was quite excited to try different products still relating to my taste but had only received 2 products in total out of 2 boxes that I would actually use. However, Mariane who answered my emails was lovely to deal with.

Product Quality
Return Claim MadeNo
Date PurchasedSeptember 2019
1 comment
bellabox
bella b.bellabox
Jess

JessGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

It's been over a year

published

I've been looking at all my subscriptions and cutting down on what's not useful.
In saying that, I can't give up BB.
There is nothing nicer than coming home and seeing the cute little box either by my front door or on my dresser. My partner puts it there of course. It would be creepy if the postie did.
I like that you can set a profile to help with curating the boxes and typically I use or like about 90% of what's in there. If it's not my thing or I wouldn't use it (e.g. tanning products), I send a bunch of those unused items to my sister in QLD.
So now you have two fans.
I've discovered so many new products that have become staples via BB. <3

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Jess! XX

Sarah

SarahGreater Melbourne (Inner), VIC

I recommend trying them

published

I've really enjoyed my experience with bellabox. The samples are things that I haven't tried before, from known and trusted brands. No fakes. You get what you pay for and sometimes you get more!

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Sarah! xx


Bec

BecIllawarra, NSW

Perfect

published

I really love getting my monthly Bella Box. With every box I was very satisfied and the quality of the products spoke for themselves. I highly recommend the Bella Box to everyone.

Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Bec! xx


NaomiP

NaomiPPerth, WA

  • 2 reviews

A regrettable subscription

published

So I got a discount coupon to get my first order for $10, so I signed up! However I had to signup for a subscription and they had taken money for the second box ($20) before the first had even arrived. So for $30 (the two boxes) I received a neon pink lipstick, and a dark pressed powder (I am fair so Ill never use it) and a bunch of cheap and random samples and products. For example, one of my full sized products was a $2 hand sanitiser gel from Woolworths. Need I say more? Dont sign up! Such a waste of $$

Product Quality
Return Claim MadeNo
Date PurchasedSeptember 2019
1 comment
bellabox
bella b.bellabox

I love mine!

published

Its a lovely surprise every month! A great mood changer too! The different scalpel in products make me want to receive the box every week! Im so glad I subscribed when I did!

Product Quality
Return Claim MadeNo
Date PurchasedSeptember 2019
1 comment
bellabox
bella b.bellabox

Thank you so much, Brittney! xxx


Bellabox the perfect way to experiment

published

Ive tried Bellabox since 5 months. Have gotten both samples and full products. I must say it is perfect for experimenting. Have found a number of good products to use for every day.
Thanks Bellabox

November 22nd 2019 Update: Love Bellabox

I have been getting my Bellabox since 5 months. Its been a very good experience and i have ordered more products after using them in Bellabox. Thanks Bellabox, I love you.

Product Quality
Return Claim MadeNo
Date PurchasedJune 2019
1 comment
bellabox
bella b.bellabox

Thank you so much, Mehreen! xx

Rip off

published

The box is not worth $40. It is absurd to be paying this much for a box of tiny samples you get for free from cosmetic counters or magazines. I don't feel anything in this box is good value

Product Quality
Return Claim MadeNo
Date PurchasedSeptember 2019
1 comment
bellabox
bella b.bellabox
  • Verified customer

Great customer service! Love the products

published

I've been getting Bellabox for over a year now and I love it! I have a busy life and dont have time to go shopping to try new/different products so the boxes are perfect for me. I've only ever had one issue with one of the products in my box being a sample size instead of full size (which it was supposed to be) and it was resolved very quickly by Marianne.
Would definitely recommend it to everyone, thanks Bellabox!

Product Quality
Return Claim MadeNo
Date PurchasedOctober 2019
1 comment
bellabox
bella b.bellabox

Thank you so much, Tia! You have made Mariane's day! xx


Love the box!

published

It was really easy to sign up and I was so excited to receive my first box. Very nice items all packaged well and lots of choice. I am looking forward to the next boxes in my subscription. I wasn't sure about the lippy colour as is very bright but it makes me look younger and I have had lots of complements on it.

Product Quality
Return Claim MadeNo
Date PurchasedSeptember 2019
1 comment
bellabox
bella b.bellabox

Loved it!

published

I have only received one box so far, although I am pleasantly surprised with the products I received. Good quality skin care and a few little makeup items as well. I loveee that there are full sized products, makes me feel like I’m getting my moneys worth! I am definitely looking forward to my next boxes!!! 10 out of 10 recommend!

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Maryssa and welcome to our beauty community!


Samantha Poulton

Samantha PoultonWestern Australia

2 years wasted

published
Product Quality
5 comments
bellabox
bella b.bellabox
Samantha Poulton
Samantha Poulton
bellabox
bella b.bellabox

Already wonderful and only my first box

published

So far so good. I joined the wellness box as the beauty box isn't really for me as I don't wear make up very often. The wellness box has skincare and even edibles that I will definitely use. Would have liked the option to choose the special charcoal product in the box but hopefully will get to try it next time. Delivered almost the next day! Crazy fast. Also already found products in it that I love and will buy again

Product Quality
Return Claim MadeNo
Date PurchasedAugust 2019
1 comment
bellabox
bella b.bellabox

Thank you so much, Esty! We hope you enjoy your Welcome to Wellness box! xx

The reviewer stated that an incentive was offered for this review


Page 1 of 24

Questions & Answers

Jenni

Jenniasked

I want to no how i get in contact with yous i have received a mascara that was all clumpy and dry i couldnt use it and my next box has dark foundation colour and I'm fair I need the light one why am I getting products that I can't use ????

1 answer
bellabox
bella b.bellabox

Hi Jenni!

So sorry to hear this! Please contact our bellCare Team at help@bellabox.com.au and they will send a replacement out ASAP and check your beauty profile to make sure it has all been recorded ok.

xx


Jenny

Jennyasked

I'm having trouble using my groupon to get my bellabox, any advice please?

1 answer
bellabox
bella b.bellabox

Hi Jenny,
We'll be happy to assist you - please email us on info@bellabox.com.au, advise us what you're having trouble with and we'll get back to you.
Best Regards,
Bellabox team


Jess

Jessasked

Why is customer service so bad?

No answers

Get an answer from our members and bellabox representatives

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