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bellabox

Reviews

Review distribution

5 star
257
4 star
73
3 star
19
2 star
25
1 star
72

Love the box!

published

It was really easy to sign up and I was so excited to receive my first box. Very nice items all packaged well and lots of choice. I am looking forward to the next boxes in my subscription. I wasn't sure about the lippy colour as is very bright but it makes me look younger and I have had lots of complements on it.

Product Quality
Return Claim MadeNo
Date PurchasedSeptember 2019

Loved it!

published

I have only received one box so far, although I am pleasantly surprised with the products I received. Good quality skin care and a few little makeup items as well. I loveee that there are full sized products, makes me feel like I’m getting my moneys worth! I am definitely looking forward to my next boxes!!! 10 out of 10 recommend!

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Maryssa and welcome to our beauty community!

Samantha Poulton

Samantha PoultonWestern Australia

2 years wasted

published
Product Quality
5 comments
bellabox
bella b.bellabox
bellabox
bella b.bellabox

Already wonderful and only my first box

published

So far so good. I joined the wellness box as the beauty box isn't really for me as I don't wear make up very often. The wellness box has skincare and even edibles that I will definitely use. Would have liked the option to choose the special charcoal product in the box but hopefully will get to try it next time. Delivered almost the next day! Crazy fast. Also already found products in it that I love and will buy again

Product Quality
Return Claim MadeNo
Date PurchasedAugust 2019
1 comment
bellabox
bella b.bellabox

Thank you so much, Esty! We hope you enjoy your Welcome to Wellness box! xx

The reviewer stated that an incentive was offered for this review


Emily Z

Emily ZIllawarra, NSW

Perfect monthly boxes

published

Been getting bellababy box for over a year now, great products to try each month for my baby and I. Some boxes are such great value, especially the full size baby products. Customer service is great too

Product Quality
Return Claim MadeNo
Date PurchasedAugust 2017
1 comment
bellabox
bella b.bellabox

Thank you so much, Emily! xxx


leah

leahPerth, WA

  • 4 reviews
  • 1 like

Great to look forward to something each month and especially when there's something extra special of good value

published

Shaira was so lovely and helpful when I had an issue with a leaked product. I love trying new products without having to commit to full size products.
I think the value is great, some boxes I can't believe the value...but I wish they gave fewer sunscreens. I LOVE when they give products that you can't buy in Australia or products that are different or new products that are getting quite popular. I like the cuticle oil they recently did and omg there was this dr. Botanicals sleeping mask ....wow. I wish priceline sold it. It wwould be cool if they did a travel size brush, I recently tried some goodly brushes and they do a travel size one, or maybe a konjac face sponge, or some nail buffers.

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Emma B.

Emma B.Darling Downs, QLD

Amazing. Great customer service

published

I absolutely love Bella box. Getting to try new products every month for such a low price is amazing. They have amazing customer service, I asked for a replacement item for one that got broken in the post and after a few struggles with me not knowing some of the correct details, the new item and some more little gifts were sent out

Product Quality
1 comment
bellabox
bella b.bellabox

Outback_Revue

Outback_RevueSouth East Queensland, QLD

I absolutely LOVE it!

published

I started out with a 3 month 'Groupon exclusive' subscription for BellaBox... it's more of a teaser style of the normal subscription box and it was enough to get me roped in to try it out for real.

I'm about 3-4 months into the normal subscription box and absolutely LOVING it! A majority of the products I have used, some have been products I already buy, but a lot are products I've yet to try (and have become a fan of quite a few - Coco and Eve was a standout product from the July box for me... a clear favourite for me).

I'm so happy to have signed up to this... considering adding a subscription to the Bellobox (men's box) for the other half to try!

Product Quality
Return Claim MadeNo
Date PurchasedJanuary 2019
2 comments
bellabox
bella b.bellabox
Outback_Revue
Outback_Revue
MrsB

MrsBGreater Melbourne (Outer), VIC

Excellent Value - my monthly gift to myself!

published

I always look forward to receiving my bellabox every month. There is always a great mix of products and it gives me the opportunity to try things I normally wouldn’t. Sometimes there is an item or two that I won’t use however I save those items and donate them/add them to care packages for Share the Dignity “it’s in the bag” campaign at the end of the year. I have had a time where I recieved a damaged item and I recieved such prompt and professional service and a replacement product which I received super fast!
I’d highly recommend bellabox.

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Yes, Mrs B! We love Share the Dignity! Thank you so much for your review! xx

Miss Reviewer

Miss ReviewerMetropolitan Adelaide, SA

  • 7 reviews
  • 1 like

Mostly good

published

I’ve been a Bella box member for months now, and alway get excited when I know my box has been shipped it’s always something to look forward to every month. I love when my box comes with things that I’ve never tried but wanted to so that way it gives me the chance to test it out before having to purchase the full size product. 9/10 times there’s things that are really good in the box, then there’s stuff that’s not so good, but I’m not complaining. I would recommend Bella Box if you love discovering and trying new products.

1 comment
bellabox
bella b.bellabox

Thank you so much, Miss Reviewer! xx


Would recommend!

published

I started with the original Bellabox but since becoming a mum again I've switched back to the Bellabox Baby, so lovely to have nice surprises for you and your little one!
The items you get are awesome! Plus, the one and only time something accidentally leaked through my box even though only one item was ruined they sent me a whole new box!!! Amazing items and incredible customer service !!

Product Quality
1 comment
bellabox
bella b.bellabox

Rebecca D.

Rebecca D.Sydney, NSW

Gifted & I love it!

published

My friends bought me a bella box subscription for my birthday, its a really nice gift that arrives once a month with multiple different beauty products from a range of brands- with opt in choices for some items e.g. eyeshadows. I received one box with a product damaged and contacted bella box and they immediately sent out a new product and an additional product! Great customer service & quick replies.

Product Quality
Return Claim MadeNo
1 comment
bellabox
bella b.bellabox

Thank you so much, Rebecca! xx


Leica

LeicaCentral Queensland, QLD

  • Verified customer

It seems like a scam

published

Joined up a month ago and have not received anything. Money is leaving my bank but nothing is being delivered and when I went onto my dashboard it says no pending orders. Tried to call but keep getting a busy signal.

Return Claim MadeYes
Date PurchasedJuly 2019
7 comments
bellabox
bella b.bellabox
Leica
Leica

1300 664 117. This is the number I received in an email to call for enquiries

Leica
Leica

Is it normal that I've received emails from bb at Bella care and from bellabox? Now I'm very worried


Super convenient! And worth a go !

published

Bella Box is amazing ! Great way to find new products without having to go out and search for then as they get delivered right at my door with all the details on where to get them again if I want to continue using them! Thank for the great idea and service ! Always looking forward to my box arriving every month !

Product Quality
1 comment
bellabox
bella b.bellabox

Thanks so much, Martine! xxxx

Natalie

NatalieSouth East Queensland, QLD

  • 6 reviews
  • 2 likes

Some good, some not so good

published
Product Quality
Return Claim MadeNo
2 comments
bellabox
bella b.bellabox
Natalie
Natalie

Quality products, great customer service

published
Product Quality
Return Claim MadeNo
Date PurchasedMarch 2018
1 comment
bellabox
bella b.bellabox

Krystabella B.

Krystabella B.South East Queensland, QLD

Box of goodies every month!

published
Return Claim MadeNo
Date PurchasedJuly 2018

Incredibly 'meh' disappointment

published
Product Quality
Return Claim MadeNo
Date PurchasedMay 2019
1 comment
bellabox
bella b.bellabox

knifeparty

knifepartySouth East Queensland, QLD

How hard is it?

published

Random payments, same box sent twice. Tried sorting it out with customer service but I'm at the point now where its obvious nothing will change. Someone will "sort it out for me" and they never go through with it. My emails will just stop getting answered, so ill send a new one and have to explain everything again. Products are good, would continue my subscription if their customer service was better.

Product Quality
1 comment
bellabox
bella b.bellabox

Love the monthly boxes, great customer service too.

published

Got the groupon 3-month subscription gift for my wife, she loved it so much I kept it up and now she gets a monthly gift from me, all the brownie points (Bellabox should advertise to men to get their missus presents!). Great customer service too who helped me quickly when i needed help with something.

Product Quality
Return Claim MadeNo
Date PurchasedJanuary 2019
1 comment
bellabox
bella b.bellabox

Page 1 of 23

Questions & Answers

Jenny

Jennyasked

I'm having trouble using my groupon to get my bellabox, any advice please?

1 answer
bellabox
bella b.bellabox

Hi Jenny,
We'll be happy to assist you - please email us on info@bellabox.com.au, advise us what you're having trouble with and we'll get back to you.
Best Regards,
Bellabox team


Jess

Jessasked

Why is customer service so bad?

No answers

Lisab5

Lisab5asked

Hi, I just want to cancel my Bellabox as much as I love it but I’m not working anymore and I can’t afford it. Everyone is saying how hard to cancel and I can’t use my phone to cancel I need to use a computer is that right?

2 answers
bellabox
Joy G.bellabox

Hi there Lisab5, sorry to hear you are wishing to cancel your account, and we hope that you would reconsider your decision as we have great products in store for the coming months.

Should you decide to cancel your membership, below see cancellation steps below:

1. Login to bellabox.com.au > Enter username and password
2. Click on Subscription > Setting logo > Cancel

Otherwise you can email us at info@bellabox.com.au so we can assist you further in cancelling your account. Thanks

Lisab5
Lisab5

Ok I’ve decided not to cancel but I just want to know does the money come out on a particular date each month? just so I know it’s coming out. Or does it come out on different dates?


Get an answer from our members and bellabox representatives

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