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Good website and easy to navigate. I always buy my clothes from BEME, as the quality is very good and so is the customer service
Great shopping Experience
Navigation of site was easy and found what I was looking for. Products were as described and in good condition (new).
Happy with the service
Love shopping with y'all. Love my clothes and especially love the fit. Very satisfied with the service and customer care team. Thank you
Confusing tangle of brands, channels and returns policies
I discovered BeMe during the current lockdown and thought that it would be handy to be able to purchase a bunch of disparate items from the same site (lambswool jumper, meat thermometer, cotton pillow cases — all nesting type items for use during these uncertain times).
When the jumper arrived, its wool was scratchier than any other lambswool I had ever felt. This is a problem, when the design of the jumper has a snug, roll down neck.
Meanwhile, the delivery package had included an adhesive backed return label that was surprisingly pre-print...ed with EziBuy’s address details — not the channel through which I purchased these items — as well as a returns slip. So I ticked the jumper box, on the returns slip, and went into the BeMe customer profile that I had created when I purchased the three items, downloaded a BeMe return label, and popped my return package back into the post. BeMe customer service staff finally got back to answering my online question, although they still didn’t answer my query about where I could return the jumper: EziBuy, BeMe, Sara, etc. Instead, they belatedly said that I wouldn’t be allowed to return the jumper because it came from a third party — even though it was shipped, with the pillowcases, directly from BeMe’s warehouse (see photo). BeMe has now taken back possession of the jumper (see other photo, of Australia Post Tracking) so I am without the jumper and, at the same time, being denied a refund for a product that was not fit for purpose. Beware of this labyrinth of companies, brands and return policies. There are better retailers out there, with more honest and straightforward returns policies. I am now $90 out of pocket and will not be doing business with BeMe again.
One of my favourite stores
I can always find everything easy
Lovely range of clothes
Great quality clothing,never had a problem,and I have bought a lot of clothes
received my goods with 2 items not included. Sent email with complete details and asked when arriving as wanted one that hadn't arrived for a function. Excellent response to email to say items no longer available and refund organised. However I had to email first to get refund and be notified not longer available, I feel this should have been notified before goods sent and payment only processed on goods received.
i have had nothing but professional business with BeMe,
I am happy and satisfied with the range of clothing
The reviewer stated that an incentive was offered for this review
The lady who I spoke with was very polite and sorted a refund quickly without any hassles.
The website was very easy to navigate and I enjoyed looking at all the products on sale. The two garments I received were excellent quality and fitted perfectly.
Good service and affordable
I have been purchasing from Beme for many years
I have always been satisfied
With the quality and prompt delivery
Everything l brought was excellent
My purchase was great, one item was missing and within hours l was refunded as stock was unavailable excellent customer service
I ordered 2 of the same items by mistake . Yous were so helpful .And fixed up the problem for me . Am very happy
Great place to shop
Very happy with the sizing once you find what you need, and most products I bought were of good quality.
Nice & comfy
Nice comfortable jacket, good quality fabric & generous sizing. Site easy and quick to navigate. Delivery a little slow but understandable in the circumstances
Good quality products
Unfortunately my local store in Baldivis WA has closed so I now have to buy online. Beme has a good range of products all of which are good quality.
The service was disappointing
I ordered multiple items, I waited, 8 days later I contacted customer care to find out when to expect my order, I was told wait until at least 10 days and they will follow up after that. Day 10 I send another email, day 11 I get an email saying 1 item unavailable but still on the site
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