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Bendigo Bank

Bendigo Bank

Branches, Online
2.1 from 312 reviews · View Statistics

Reviews

  • Transparency
    1.9 (85)
  • Customer Service
    1.9 (92)
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Ree P.

Ree P.Perth, WA

Very helpful and supportive

published

20 yr customer, had fraudulent activity and money taken, from start of alerting bank everyone I dealt with was so helpful, especially branch staff who were so patient going through the recovery of funds process and changing accounts, passwords and all the pain involved, kept in touch with me and kept me informed and luckily my funds were put back into account, also very helpful afterwards with advise on keeping safe online. Can't thank them enough.

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Paul

PaulGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes

Got sold Commonwealth Bank advice at the Bendigo

published
Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Don't ever go with this bank.

published

Not helpful, I have been waiting for money that they lost for 2 months now & they are still trying to find out what's going on! Don't bank with this bank!

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Vin

VinPerth, WA

  • 2 reviews

Never trust these guys for a home loan

published

Applied online for pre qualify for home loan. Said no credit checks will be done,etc.
It showed, the loan was serviceable.
Next day a banker calls up, asked for all details over the phone. Was advised that i will get a call back in 30 minutes before we continue the application. Never received a call back (2 weeks now) and guess what an enquiry was made on my credit without my consent. This is ridiculous. This bank is totally not trustworthy. Try to stay away if you are applying for home loan with Bendigo

Transparency
Customer Service
Incentivised ReviewNo
TopicLoan Application
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Sasha

SashaFar North Queensland, QLD

  • 12 reviews
  • 7 likes

They are so committed to give you the best possible service

published

We do business with the Mareeba Bendigo Bank for over 15 years. We were glad that the bank has always supported our business in every respect. It was always a pleasure to go to the branches and the staff greeted us by name and with a smile. No problem was too big.
They helped us to grow and we never had the feeling that we were being ripped off like we had the experience with an other big Bank before. Thank you guys.

Incentivised ReviewNo

Williamstown bendigo just a disgrace.misleading n preying on the disadvantaged

published

Was with the bank for 2 yrs n did not find them fair or honest, terrible experience with bendigo, the where charging me almost $100 every fortnight from $350 all because of an overnight $20 debit, never reimbursed me in 2 yrs n basically took food off the table for my family,went to nab who didn’t charge for being in debit for a few $$ overnight

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Marisa

Marisa

  • 3 reviews

The worst most misleading Branch Manager/Bank

published
Transparency
Customer Service
Incentivised ReviewNo
TopicLoan Application
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Mara

Mara

  • 17 reviews
  • 6 likes

Declining Rapidly

published

I’ve been a customer for over two years now and it seems the processing times are getting later and slower.

My car registration was meant to be paid today when I was supposed to receive my wages. Bendigo Bank obviously only cares about their excessive fees they charge before they even consider releasing your funds.

Appreciate them always screwing with my life.

Customer Service
Incentivised ReviewNo
G666

G666Canberra 2600, ACT

  • 11 reviews
  • 10 likes

So many fees

published

So many undisclosed fees, bank changes interest rates without letting you know. Staff are useless and have no idea what their doing, manager seems to be non existent. Overall a very dishonest bank

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Patrick maguire

Patrick maguire Sydney Surrounds, NSW

Fees !!!

published

I recently went in to a branch to open a savings account. I put 20 dollars in and ordered a debit card. Before i had even got my card that 20 dollars had turned into 14 dollars.
Heres the thing....that little 6 dollars they quickly took will, in the long term, cost them much much more. I was just about to put in 750,000 into my account with them. Not only will i be closing my account i will ensure many MANY wont be bitten by this money thief organisation. I hope the CEO reads this.

Transparency
Customer Service
Incentivised ReviewNo
TopicNew Account
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jputting

jputtingMetropolitan Adelaide, SA

  • 27 reviews
  • 17 likes

No Disclosure of Fees

published
Transparency
Customer Service
Incentivised ReviewNo
TopicNew Account
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Luke

LukeSydney, NSW

  • 2 reviews

Issues with setting up (more than three weeks since setup). Very inconvenient.

published

I set up an account with them through a home loan more than three weeks now. Still no ATM card delivered and they can't seem to identify me for mobile banking (they're asking very specific questions that requires access to my account to answer, but am calling them coz I can't get access :D). Unfortunately, the journey has been full of inconvenience.

Transparency
Customer Service
Incentivised ReviewNo
TopicNew Account
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Simon C

Simon CGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Everything so difficult

published

I have been trying to get added as an additional signatory for a community group account. It is the hardest experience I have ever had with a bank. No one can help. Information is inconsistent.

Customer Service
Incentivised ReviewNo
TopicNew Account
jdines50

jdines50

  • 5 reviews
  • 1 like

Worst service and tardy

published

Joined Bendigo bank in 2016 and had nothing but trouble.
Incorrect paperwork sent and signed then told us incorrect forms sent have to redo 3 days before settlement on property. Then was told by conveyancer that Bendigo not ready and blamed me for signing paperwork too late.
Kept security over properties that was not required then asked for another fee to release the security.
Overall a VERY disorganized bank with no consideration for the customer despite their advertisements says they are the people’s bank. Rubbish my advice give them a big miss ! You can make a mistake but every interaction with them was a stuff up....

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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LCL999

LCL999Sydney, NSW

  • 7 reviews
  • 1 like

Excellent service. Some reservations

published
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Incentivised ReviewNo
TopicGeneral Transactions
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Rebecca

RebeccaSydney, NSW

  • 3 reviews
  • 3 likes

such know it all but DID NOT listen to what I had to say before jumping to conclusions again and again

published

Okay I have banked with this bank since 2015 because they were right next to where I worked and it was an easy account to open. Calling head office has not been pleasant once over the years. Today I received Ms Know it all, tells me what I just said to her, questions me but did not listen to what I had said which would have answered her question than laughs in a condescending way when I advised her Not to be a know it all on the next customer and LISTEN... DO THEY LISTEN...JUST TAKE A MINUTE TO LISTEN THAN YOU CAN ANSWER WITHOUT BEING SO RUDE ALONG THE WAY!!! BAD BANK, St George have always been nice to me, I need to change.

Transparency
Customer Service
Incentivised ReviewNo
TopicBusiness Banking
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Jac A

Jac AGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 5 likes

Don't waste your time, or theirs apparently because they will let you know about it.

published
Transparency
Customer Service
Incentivised ReviewNo
TopicBusiness Banking
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Loan application response = crickets

published

Applied in person at Wyong Branch for refinance mortgage. Existing assets and excellent repayment history. No follow up, action or progression. Approved by other lender. Very disappointed with customer service

Transparency
Customer Service
Incentivised ReviewNo
TopicLoan Application
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Donottrustthisbank

Donottrustthisbank

  • 2 reviews
  • 3 likes

Do not trust this bank

published

Long term loyal customer in the past and couldn't have recommended them enough. Sad to say now, stay right away they are not safe for anybody especially women or other vulnerable groups.

Transparency
Customer Service
Incentivised ReviewNo
TopicGeneral Transactions
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Vic s

Vic sGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 7 likes

They charge random fees for cards that were never asked for. Be careful of their horrible fees.

published

I recently started getting expensive card charges for an Account I never used. The card was not asked for and no one informed me of any charges. Then the person on the phone said i will be charged high amounts for fees if no money is in the account and they try and take money for the card. Just disgusting. No bank works likes this!

Transparency
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Incentivised ReviewNo
TopicGeneral Transactions
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Questions & Answers

Kadona

Kadonaasked

Bendigo Bank

How do you delete a 'pay anyone' from regular payments?

No answers
joan L.

joan L.asked

Bendigo Bank

I put a cheque into my account monday when will it clear?

No answers
Shae B.

Shae B.asked

Bendigo Bank

How long does it take for a cheque ( significant Amount after divorce) to clear in your bank account. It's been sitting there since Friday but can't access it.

1 answer
Sasha
Sasha

Hi Shea
Normally we didn't do cheque’s but normally it took1 to 2 day’s.

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