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Beserk

Beserk

4.8 from 61 reviews · View Statistics
See the Best Underwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Beserk

Reviews

4.8
61 reviews
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Rebecca M.
Rebecca M.Greater Melbourne (Inner), VIC

Fantastic customer service

published

Beserk accidentally sent me the wrong T-shirt. I got on to their on line chat, they directed me to flick them an email. I received my new t-shirt two days later. Communication was awesome and the turn around was super quick. Fantastic company.

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thank you so much for this wonderful review, Rebecca! :) - Beserk xx

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Dodgey business and bad customer service

published

This place sells faulty products then customer service doesn’t respond meaning it has to go down the legal road. Save yourself the hassle and dont buy here

Product Quality
1/5
Shipping
1/5
Beserk
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Chantelle
ChantelleRichmond-Tweed, NSW
  • 2 reviews
  • 1 like

One of my fave places to buy from!

published

Great quality and amazing customer service. The website is super easy to use, your items are shipped that very day when ordered before 2pm. Highly recommend.

Product Quality
4/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thanks so much for taking the time to leave this awesome review, Chantelle! :) We really appreciate it! <3

Thanks,
Beserk xx

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Obsessed

published

I've always loved Beserk so many amazing options and always comes quick. Youpay has been a game changer, my mum and sister's can create multiple carts with my details for Mothers day and Birthdays and I can go in and pick one at random and pay for it which allows me to get something I know they want but also still surprise them as they don't now what is coming. So so happy Beserk has added this option ❤️

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thanks for this wonderful review, Kiki! :) We are so happy to hear that you are so happy with the new YouPay option! :) Thanks, Beserk xx

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Absolutely amazing service from Beserk a company that goes above and beyond for their customers.

published

They have an incredible range of fashion and homewares and my first stop when browsing for alternative fashion, homewares and pop culture items.

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thank you for this amazing review, Jaymi! :) We really appreciate it! Thanks, Beserk xx

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Rorycyanide
RorycyanideGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 4 likes

Fantastic store, epic customer service, and the lovely staff will do anything to help make people's life easier

published

Late variety of alternative and goth brands at affordable prices shipped from australia, so not paying a fortune to ship!

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Product Quality
5/5
Shipping
3/5
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Best store ever

published

My fav store ever! So inclusive & have the cutest items. Also hands down the best customer service I have ever seen. So friendly & professional.

Product Quality
5/5
Shipping
4/5
Beserk
BeserkBeserkSend a private message

Thank you so much for this wonderful review! :) - Beserk xx

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Anna M.
Anna M.Central West, NSW
  • 3 reviews
  • 1 like

Amazing team and excellent service

published

The team at beserk is amazing, customer service is excellent and they cater to your needs and address any issues promptly. Definitely recommend Beserk to anyone looking for alternative clothing and other items.

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thank you so much for this awesome review, Anna! :) We really appreciate it! <3 Beserk xx

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Excellent price, excellent customer service, fast delivery

published

I bought Manic Panic and Chromasilk VIVID hair products for nearly half the price of what I would have to pay if i shopped locally. My order was despatched on the same day I placed it. BIG FAN will definitely be ordering again from Berserk for my hair products and will confidantly browse their other goodies as well. I'm just a traditional 54 year old woman and not into the goth type scene but I know a a great business when I see one and will gladly support them as much as possible. Great job !

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thanks so much Melanie! So glad you love your order and it arrived to you so quickly! <3 xx

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Pslater
PslaterSouth East Queensland, QLD
  • 10 reviews
  • 14 likes

They go above and beyond.

published

These guys deserve more then 5 stars. Beserk have the kindest staff ❤️ I have been purchasing from them for almost 6 years and never have I had to deal with shady/rude customer service or dispatch issues and if any product came faulty they are extremely quick to solve whatever issue that may be they are always happy to help.
Always excited for my next haul.
Thanks guys!

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thank you so much for your awesome review! :) We are so happy to hear that you are pleased with our services - We are always here to help as much as possible! <3

Thanks,
Beserk xx

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Camillalee
CamillaleeNorthern Region, NSW

Great service and amazing products

published

The shop is easy to navigate around. I'm absolutely satisfied with the range of stuff Beserk has.
The quality and the care they took to make sure my product didn't get broken in it's delivery over was just amazing. The costumer service from Niki was just awesome. The service, the experience and everything about this shop is 5 star rating. will definitely be shopping with Beserk again.⭐⭐⭐⭐⭐

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message
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First time!

published

100% will be making further purchases from Beserk. Top notch quality and fast delivery!!!
Amazing packing nothing leaked.
Cute package design.
I loved the little lollie that came with it.

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thank you for your review, Holly! We are so happy to hear that you loved your first order! :) We include a Hart Beat Candy inside every order! <3

Thanks,
Beserk xx

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Underwear Shops & Brands

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I absolutely love Beserk

published

I have ordered from their website multiple times and have never had any problems. On the very rare occasion when a product has arrived slightly damaged (never any extreme damage and never damage so bad the item isn't usable), I have had great communication with their customer service team. The team was very quick to respond, very polite and understanding, and they have been very generous with their reparations (eg. a gift voucher or a refund).
All and all, I would highly recommend Beserk to anyone looking for beautiful gothic/alternative clothing, accessories and homeware.

Product Quality
5/5
Shipping
4/5
Beserk
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Amazing customer service

published

I ordered and paid for a few items during the Black Friday sales, and afterwards realised that I purchase something I meant to remove from the cart. I emailed them on the Friday to see if I could organised a refund. Not only did I get replies that night, but they replied ON A SUNDAY and refunded the same day!!! Never had such amazing customer service, thank you all so much!

Incentivised Review No
Beserk
BeserkBeserkSend a private message

Thank you so much for your wonderful review, Savannah! :) We really appreciate it, and are so glad you are happy with your order and our customer service! :)

Thanks,
Beserk xx

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ImoSchie K.
ImoSchie K.
  • 3 reviews
  • 1 like

Bringing alternative fashion to Aus

published

100% recommend this company. Huge range of products from home to clothes. I shop here all the time and they're just fantastic.

Product Quality
5/5
Shipping
5/5
Beserk
BeserkBeserkSend a private message

Thank you so much for your wonderful review! :) We really appreciate it! We are so happy to hear that you are happy with your overall Beserk experience, and are always here to help if you ever need any assistance.

Thanks,
Beserk xx

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Details

CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $89.00
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday, Plus Size and Swimwear
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