Reviewer Photos & Videos
Fantastic customer service
Beserk accidentally sent me the wrong T-shirt. I got on to their on line chat, they directed me to flick them an email. I received my new t-shirt two days later. Communication was awesome and the turn around was super quick. Fantastic company.
Dodgey business and bad customer service
This place sells faulty products then customer service doesn’t respond meaning it has to go down the legal road. Save yourself the hassle and dont buy here
One of my fave places to buy from!
Great quality and amazing customer service. The website is super easy to use, your items are shipped that very day when ordered before 2pm. Highly recommend.
I've always loved Beserk so many amazing options and always comes quick. Youpay has been a game changer, my mum and sister's can create multiple carts with my details for Mothers day and Birthdays and I can go in and pick one at random and pay for it which allows me to get something I know they want but also still surprise them as they don't now what is coming. So so happy Beserk has added this option ❤️
Absolutely amazing service from Beserk a company that goes above and beyond for their customers.
They have an incredible range of fashion and homewares and my first stop when browsing for alternative fashion, homewares and pop culture items.
Fantastic store, epic customer service, and the lovely staff will do anything to help make people's life easier
Late variety of alternative and goth brands at affordable prices shipped from australia, so not paying a fortune to ship!
Best store ever
My fav store ever! So inclusive & have the cutest items. Also hands down the best customer service I have ever seen. So friendly & professional.
Amazing team and excellent service
The team at beserk is amazing, customer service is excellent and they cater to your needs and address any issues promptly. Definitely recommend Beserk to anyone looking for alternative clothing and other items.
Excellent price, excellent customer service, fast delivery
I bought Manic Panic and Chromasilk VIVID hair products for nearly half the price of what I would have to pay if i shopped locally. My order was despatched on the same day I placed it. BIG FAN will definitely be ordering again from Berserk for my hair products and will confidantly browse their other goodies as well. I'm just a traditional 54 year old woman and not into the goth type scene but I know a a great business when I see one and will gladly support them as much as possible. Great job !
They go above and beyond.
These guys deserve more then 5 stars. Beserk have the kindest staff ❤️ I have been purchasing from them for almost 6 years and never have I had to deal with shady/rude customer service or dispatch issues and if any product came faulty they are extremely quick to solve whatever issue that may be they are always happy to help.
Always excited for my next haul.
Great service and amazing products
The shop is easy to navigate around. I'm absolutely satisfied with the range of stuff Beserk has.
The quality and the care they took to make sure my product didn't get broken in it's delivery over was just amazing. The costumer service from Niki was just awesome. The service, the experience and everything about this shop is 5 star rating. will definitely be shopping with Beserk again.⭐⭐⭐⭐⭐
100% will be making further purchases from Beserk. Top notch quality and fast delivery!!!
Amazing packing nothing leaked.
Cute package design.
I loved the little lollie that came with it.
I absolutely love Beserk
I have ordered from their website multiple times and have never had any problems. On the very rare occasion when a product has arrived slightly damaged (never any extreme damage and never damage so bad the item isn't usable), I have had great communication with their customer service team. The team was very quick to respond, very polite and understanding, and they have been very generous with their reparations (eg. a gift voucher or a refund).
All and all, I would highly recommend Beserk to anyone looking for beautiful gothic/alternative clothing, accessories and homeware.
Amazing customer service
I ordered and paid for a few items during the Black Friday sales, and afterwards realised that I purchase something I meant to remove from the cart. I emailed them on the Friday to see if I could organised a refund. Not only did I get replies that night, but they replied ON A SUNDAY and refunded the same day!!! Never had such amazing customer service, thank you all so much!
Bringing alternative fashion to Aus
100% recommend this company. Huge range of products from home to clothes. I shop here all the time and they're just fantastic.
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|Category||Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$89.00|
|Mens / Womens Clothing||Mens and Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay and ZipPay / ZipMoney|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||General / Everyday, Plus Size and Swimwear|
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