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Leisure Pools

Leisure Pools

4.5 from 300 reviews

Leisure Pools, NORTHSIDE Brisbane

When given a quote by Leisure Pools Northside they were the most competitive however we do not always go by price alone. In this case the deciding factor was the customer service we received from Taylor. He kept in touch whilst we were still deciding, without putting us under undue pressure, and has been a constant source of ideas and information during the build (he visited our house with suggestions for placement etc) and after. He returns calls and texts as soon as he can. He also sourced our pool cover and pool fencing at extremely competitive prices.
The Northside Leisure Pools team also worked and liaised well with our landscaper; the actual build was postponed twice, at our request, with the ‘no dramas’ attitude.
On the day of the build Stuart and his team were efficient, friendly and courteous. The pool was put in quickly and with little disruption.
Once the pool had ‘settled’ Adam and John was the team who laid the coping. Again they were very efficient, polite and friendly; they even took the time to cut an extra tile such the the filter cover lays flush with the rest of the coping.
The final pool cleaning and handover was with Steve (and his great laconic sense of humour). Again he was excellent, very informative and professional, fitting in with our schedule to complete the handover.
A final mention to Emma, from the office. She acted as a great liaison between us and the teams as well as being informative in her own right.
In summary Leisure Pools Northside Brisbane proved to be a very professional team who completed the pool build with the minimum of disruption to us. Every one we came into contact with has been friendly and courteous and always helpful. It is worth mentioning that all the teams cleared up behind them, even providing a rubbish skip.
The pumping equipment is pretty cutting edge and the final result has been that we have a pool we are proud of, and is very easy to maintain. We would definitely recommend them.

Note: we had a huge storm and unfortunately a lot of silt and mud was washed into our pool (from non-turfed land behind it). Taylor, Steve and Emma have all been of great help to us getting it sorted even though payment has been made and ‘officially’ the pool was finished a couple of weeks earlier. This, in my opinion, is excellent customer service.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationNorthside Brisbane
Warranty Claim MadeNo
Purchase TypePool

Best Job, great pool by a great team

I am so happy with my pool, we got the elegance Ebony Blue 10m. if you are wondering about what colour this colour is seriously beautiful!!! It isn't an in your face blue but more of a super cool and sleek pond which sparkles in the sun!

Pool has been keeping itself clean and I am so happy we went ahead and got it done! Highly recommend the pool and the team at leisure pools.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationClarence Valley Leisure Pools
Warranty Claim MadeNo
Purchase TypePool

Tuscany

Super happy with our new Tuscany pool Brett and his team are fantastic So nice to have Brett the owner of the company doing the hands on stuff to ensure everything goes smoothly highly recommend leisure pools rockhampton

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationLeisure pools rockhampton
Warranty Claim MadeNo
Purchase TypePool

Leisure Pools North Brisbane - Amazing, stunning pools.

Our family love our pool! Best investment ever and so easy to look after. Taylor and crew were very easy to work with, patient and professional. They did an amazing job and were very accommodating to our needs. Would highly recommend them to anyone who wants a new pool without any hassels.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool

Definately the wow factor

Pool is a great addition to our lifestyle and a plus to the overall look of our back garden. It was a very professional install with a quality product and equipment. The pool is very easy to maintain and we use it every day thanks Tim, Jaimie and the crew
Lorraine and Grahame Sandy Beach

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool

Best addition to our home

The quality of their work is outstanding . Tim and the crew are polite and efficient and created us not just a excellent pool but a whole backyard entertaining space. Thankyou

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool

Love our pool

Tim and the boys did a fantastic job on our pool .... we absolutely love it . We would recommend the company to anyone wanting a pool in the Coffs Harbour area as nothing was too much trouble. Regards Keith and Marja Parker.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationGrafton office
Warranty Claim MadeNo
Purchase TypePool

Excellent job

Pool is a great addition to our house.
Use it as often as possible. Great instruction on how to use the equipment and very knowlegable on equipment installed. Excellent crew. More than happy to accommodate any extra requests

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
1 comment
Thank you Jason for your stellar review. It's amazing once you get a Leisure Pool installed how often you end up using it? It's great to see that you love your Leisure Pool. Thanks for choosing us and we hope you and your family have many years enjoyment in your Leisure Pool. Leisure Pools

Amazing customer service

Huge thank you to the team at Yarragon who have done an amazing job on the installation of our pool. From day one to the completion we have not had any setbacks or issues. Gary you deliver exceptional service and represent what good customer service is all about.
All your team were prompt and of high standard in their workmanship which I guess is a true reflection on you as a boss and business owner.
I wouldn’t hesitate in recommending these Amazing guys to anybody looking for quality pools, installation and service.

Many thanks once again,
Julie and John McGill

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationYarragon Vic
Warranty Claim MadeNo
Purchase TypePool
1 comment
Hi Julie and John Thank you for sharing your Leisure Pools experience. The team at Leisure Pools Warragul have been servicing the Eastern Victorian region for over 10 years and have hundreds of happy customers like yourselves. Thank you for your 5-star recommendation and enjoy your Life of Leisure Leisure Pools

Leisure pools what a awesome strong product & job on completion looks amazing. Josh & he’s team communicated very well.

We use our pool Weekly and the family couldn’t live with out it in our backyard.
The pool is very easy to clean with all the curves smooth surface & steps - ledges.

Return Claim MadeNo
Store LocationCairns
Warranty Claim MadeNo
Purchase TypePool
1 comment
Chico What a great recommendation thank you. It's amazing when you have a Leisure Pool how often you end up using it. It brings families together. Enjoy your Life of Leisure Leisure Pools

We love our new pool !!!

Leisure Pools Northside , were amazing , never met a bunch of great guys to come and work on our pool , always on time , very neat with their work . Taylor was the best rep , always had our interests first and he told you what to expect and he was very upfront in costings and installation procedures at all times , a bit of a character , lovely guy. However communications can be difficult at times , we do understand that the whole team is busy , but all responses have been rectified. We love our pool so much , best thing we have ever invested in and hope to keep our happy relationship for the future. We would recommend Leisure pools to anyone . Thanks , Tracy , Greg and Jack Alexander

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
1 comment
Tracy Thank you for your 5-star review of Leisure Pools and the team from Leisure Pools North Brisbane. It was so nice to read that everything with your install went well and you are happy with your pool. Thank you for the recommendation. Leisure Pools

Glad we chose them again!

We built a pool with Leisure in Mt. Lofty 8 years ago, the experience was great. Easy and relaxed process and a fantastic swimming pool as a result that our family enjoyed every day...
We just finished our second pool with Leisure in our new home and again the experience and result have been top class.
We consider ourselves very demanding with standards...
Jim has been on every detail, he’s highly experienced, he clearly cares about his clients and is proud about his job.
We would use Leisure again and we recommend them every time.
Paola and Gus

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationLeisure Toowoomba
Warranty Claim MadeNo
Purchase TypePool
1 comment
Paola and Gus Thank you for your 5-star review. We are so pleased that you have chosen Leisure Pools and Jim from Leisure Pools Toowoomba for not one but now two pools. We are often amazed how many of our customers come back to us looking for a second, third or even fourth pool as their lifestyle changes and they move house. Jim and Andrea from Leisure Pools Toowoomba have been our Dealers in the Darling Downs region for over a decade and have installed hundreds of Leisure Pools to happy customers just like yourselves. Thank you for your recommendation and we wish you well in your second Leisure Pool. Leisure Pools

Yatala Leisure pools

The sales person for this company really doesn't know what you need to do after the pool instillation. We was clearly told that we had 2years to have our pool fence certified,to which the sales person denies.... funny that!
The owner makes promises that he would make it right if proof was given that the fence was installed in the same year, to be followed by an email from the wife of the owner that no such agreement was given. So although we paid for the council submission and certification in the price of the pool it still cost me another $660!

Don't trust Yatala Leisure Pools get it in writing and verify everything with another pool builder.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationYatala
Warranty Claim MadeNo
Purchase TypePool
3 comments
Hi Nigel We apologise for any frustration caused with your installation. Can you please DM us with your name and address and we can discuss with your local Dealer. Thank you Leisure PoolsI am sorry but I really have had enough of Leisure Pools and my experience is that the Yatla owner and Sales person will just deny whatever has been said as they have to me on a number of occasions. I don't deal with people that profess to have integrity but when it becomes real then they fold. My comment will stay to help others really consider Yatala as the pool builder for them!Thank you Nigel. We apologise again for your experience. We have very high customer service goals which we obviously didn't meet in your case. We will continue working with our Dealers to strive to do better. We wish you well. Leisure Pools

Leisure Pools North Brisbane

We couldn’t be happier with our wonderful new pool! This company and everyone who works for them are professional and obviously take pride in the finished product. The whole process ran smoothly. Leisure Pools North Brisbane was recommended to us, and now we highly recommended them too.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationLeisure Pools North Brisbane
Warranty Claim MadeNo
Purchase TypePool
1 comment
Hi Kate A great review for Leisure Pools North Brisbane thank you. They have the best reviews of any of our Dealers and that's saying something!! Thank you for also recommending us. Leisure Pools

Great service and outcome

I'd highly recommend checking out a fibreglass pool from Leisure Pools North Brisbane. The entire team were great throughout in installing a Platinum Plunge for us which included a few tricky issues in aligning to some existing decking we had. Throughout both Taylor and Emma specifically were very helpful in stepping us through the process including quickly responding questions we had, which was pretty reassuring at the time. The outcome is a great pool we're really happy with. Thanks for your efforts.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationLeisure Pools North Brisbane
Warranty Claim MadeNo
Purchase TypePool
1 comment
Cheers Mark. We are so glad to hear that you had a great install experience and you love your Leisure Pool. Thank you Leisure Pools

Quick easy process with great service throughout

It is Used daily in the summer and cleaned weekly the robotic pool cleaner supplied does all the hard work for you and is simple to clean with a hose. A very happy customer

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationBeresfield
Warranty Claim MadeNo
Purchase TypePool
1 comment
Hi Chris A wonderful 5-star review thank you for taking the time to recommend us. Enjoy your Life of Leisure Leisure Pools

Extremely Professional

Joshua and his team did a fantastic job with our pool. We had to do some last minute changes, but it wasn't a problem. Highly recommend Leisure Pools and their products.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCairns
Warranty Claim MadeNo
Purchase TypePool
1 comment
Thanks Lorenzo We hope you and your family enjoy endless Summers in Australia's Far North swimming in your Leisure Pool. Leisure Pools

Barrier Reef Leisure Pools - Cairns

Josh & his team at BRLP Cairns were recommended to us by a friend. They were fantastic! Friendly, professional & worked so hard in very hot conditions to get our lovely pool installed in time for christmas. Looks great, no problems, would definately recommend Barrier Reef Leisure Pools. Thanks guys, our pool is awesome!

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCairns
Warranty Claim MadeNo
Purchase TypePool
1 comment
Angie We really appreciate you taking the time to post a 5-star review for Leisure Pools Cairns. We hope you enjoy your Leisure Pool. Leisure Pools

Barrier Reef Leisure Pools - First Class

I dealt with Josh from Barrier Reef Leisure Pools in Cairns and was impressed about all aspects of this company. Thanks guys for the good work and for getting my pool and water feature installed ahead of time and without any problems. 5 Star rating for sure..!!

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCairns
Warranty Claim MadeNo
Purchase TypePool
1 comment
Thanks Darren A great review and recommendation. Thank you for your 5-stars!! Leisure Pools

A great decision

Our pool is now about to celebrate its 5th birthday. We are very pleased with the pool and it has caused us no problems. The pool was installed by Josh Middleton and his team and we were appreciative of the way they conducted business and the professionalism of the installation. We highly recommend Josh and his team at Barrier Reef Leisure pools. The whole process from inquiry to completion was absolutely seamless.

Value for Money
Cleaning & Maintenance
Product Quality
Customer Service
Return Claim MadeNo
Store LocationBarrier Reef leisure pools
Warranty Claim MadeNo
Purchase TypePool
1 comment
Mal and Brigitte We are so pleased that you are still in love with your Leisure Pools 5 years on. Thank you for your recommendation of Leisure Pools Cairns. I know our future Cairns' customer will love reading your review. Thank you Leisure Pools

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Questions & Answers

Has anyone had issues with the smart cleaner? Mine is blowing fuses. If anyone has a link to a user manual it would be good. I have had the pool installed 6 years now and have needed to replace almost every component. I have had problems with chlorinator, swim jet pump, lights, heat pump and now the robotic cleaner. Parts and advice seems difficult to source. I have been told they are not worth fixing? Seems a lot of money out the door....again. The pool has faded badly as well!
No answers

Can Anyone give me advise on the fiberglass, and have they had any issues with fading and or blistering.
2 answers
Hi Darren We offer the best warranties in the market including a lifetime structural warranty and a lifetime structural osmosis warranty. Our gel coat is sourced from Allnex composites one of the world's leading swimming pool gel coat suppliers. You can have peace of mind with your Leisure Pools purchase. Thank you Leisure PoolsDarren the Pool in itself is a good product, just really be careful when dealing with LP at Yatala

Leisure Pools seems to have great reviews for the pool sales people. What I'd like to know is what about the installation and who did the installation? Seems a bit of a disconnect between the positive reviews, which seem to be of the sales people; versus the actual installation.
3 answers
Hi Chris Thanks for your question. I think if you review the majority of comments on this site that you will find a long list of very happy customers from sales to installation to hand over and ultimately swimming in their Leisure Pool. Yes, like all businesses, we strive to improve on all aspects of our business but we are very proud of our 4.5-star rating, which is the highest of all major pool companies. Thank you Leisure PoolsThanks for clarifying. So can you confirm that Leisure Pools is, in fact, the sales agent, and that the actual work is carried out by sub-contractors?Hi Chris Our experience was that sales, installation, concerting and paving were all completed under the one pool builder. Each of the teams was very professional and they all work together to deliver the pool, so there was no disconnect. We’re really happy with the quality of the install, otherwise we wouldn’t have provided a positive review. Cheers

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