??!
1 photo
Leisure Pools

Leisure Pools

4.4 from 361 reviews

Reviews

4.4

361 reviews
5
(292)
4
(18)
3
(5)
2
(7)
1
(39)
  • Value for Money
    4.4 (72)
  • Cleaning & Maintenance
    4.6 (63)
  • Product Quality
    4.6 (72)
  • Return Claim MadeYes (0) · No (77)
  • Warranty Claim MadeYes (3) · No (73)
  • Purchase Type
  • Customer Service
    4.3 (77)
Previous
Next

Reviewer Photos & Videos

  • More
Jessica

JessicaSouth East Queensland, QLD

Good product, Worst Communication

published

The pool itself looks great and is a great product however we were very disappointed with some of the outcomes that resulted due to bad communication. Some of the team were very unprofessional and as someone that works in the construction and design business I was appalled. Also ended up having to pay the electrician extra to come out on multiple accounts due Leisure Pools poor communication and not supplying the correct information.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationBrisbane
See all answers
David Moore Evans

David Moore EvansRichmond-Tweed, NSW

Infinity edge pool installation

published

Due to the winter weather we haven't yet jumped in, however it looks so inviting !
Installation and service from Grant Nth Rivers Pools was A+ ! Highly recommended to anyone wanting a pool

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationNorthern Rivers Pools
See all answers
Ray

RaySouth East Queensland, QLD

Everything we expected and more

published

Leisure Pools North Brisbane were amazing. The team was unbelievable from the get go. Communication was great, installation perfect. Couldn’t be happier. Wouldn’t go anywhere else. Best experience possible. Top notch!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationNorthside ( came to us)
See all answers
Pool & Spa Shops

Find out how Leisure Pools compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Barbara W.

Barbara W.Richmond-Tweed, NSW

Beautiful pool and design

published

Very easy pool to clean and stunning to look at , great design and colours to choose from. Look forward to our summer dip and it is visually a great hit with family and friends.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationYatala Qld
See all answers
Tracey

TraceyQueensland

Worst mistake installing a Leisure Pool

published
Customer Service
Value for Money
Product Quality
Purchase TypePool
Store LocationLeisure Pools South Brisbane
See all answers

Can’t wait for our first swim!

published

A huge thank you to all the team members at Leisure Pools Penrith.
They did an amazing job, we experienced great customer service, received clear communication from start to finish, always informed on the installation schedule by phone and email, all contractors were polite and professional.
I will definitely recommend Leisure Pools Penrith to anyone who is looking at getting a pool.
Bring on Summer!

1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Elisa Š.

Elisa Š.South East Queensland, QLD

Leisure Pools - South Brisbane

published

Absolutely loving our new pool and backyard!! We’ve been swimming non stop, including through winter thanks to our pool heater!!! The pool & tiling look amazing. Everything is super easy to use and runs perfectly. The LP - South Brisbane team were great to deal with and very accommodating. They’ve done everything they said they would & have gone far beyond just installing a pool. The team have been really respectful & have a great work ethic.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationSouth Brisbane
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Meagan Smart

Meagan SmartSouth East Queensland, QLD

Extremely Happy with our new Pool

published

Our pool looks amazing, high quality product, awesome team, easy to deal with. Looking forward to spending summer around our new pool. Would highly recommend the guys from leisure Pools.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationSouth Brisbane
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Jess

JessRichmond-Tweed, NSW

Very pleased with the product

published

Our Plunge Pool was perfect for the space and has been used to death in the few months we've had it. The pool was exactly what we envisaged and we couldn't be happier!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationNorthern Rivers Pools
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Pool & Spa Shops

Find out how Leisure Pools compares to other Pool & Spa Shops

Know better, choose better.

Compare all

Never ever buy a pool from these idiots.

published

Had a delivery driver start unloading a pool from a semi at 0615 in the morning. When approached, the driver shrugged it off and kept unloading. Terrible, rude and no thought regarding the law.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
James W

James WSouth East Queensland, QLD

Leisure Pools North Brisbane

published

Love my Leisure Pool. Easy to run and looks fantastic. Taylor and his team did a great job and were an absolute pleasure to deal with. Highly recommend. Don't wait to put your pool in... it's been the best decision we've ever made. Has changed our lives!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationLeisure Pools
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools

Hi James

Thank you for sharing your experience with Leisure Pools North Brisbane. Stuart, Taylor and his team do marvellous work. We are so glad to hear you love your new Leisure Pool.

Lauren

LaurenSouth East Queensland, QLD

Leisure Pool - Warranty issues Osmosis

published
Customer Service
Value for Money
Product Quality
1 comment
Leisure Pools
Leisure PoolsLeisure Pools

As the manufacturer of Leisure Pools Swimming Pools, we appreciate and welcome feedback. We are investigating this comment and are in direct communication with this party.

Shane

ShaneSydney, NSW

  • 2 reviews
  • 4 likes

Be very careful !!!!

published

We paid a $4000 deposit to have a pool put in and then found out the contractor had no insurance and was using the building licence of someone else. When we asked for our money back they shut up shop and we couldn’t find them again.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationNorthern Beaches NSW
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Andrew McGinty

Andrew McGintySouth East Queensland, QLD

  • 6 reviews
  • 14 likes
  • Verified customer

Stay clear, very unprofessional, poor communicators

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Purchase TypePool
Store LocationYatala QLD
See all answers
2 comments
Leisure Pools
Leisure PoolsLeisure Pools
Andrew McGinty
Andrew McGinty
Danielle

DanielleSydney, NSW

  • 3 reviews
  • 1 like

Highly recommend

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationPenrith
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Pool & Spa Shops

Find out how Leisure Pools compares to other Pool & Spa Shops

Know better, choose better.

Compare all

Leisure Pools South Brisbane

published

Would not hesitate to use again. From the planning to the end of the job. Adrian was more than helpful and very professional. Not only with the pool but also lanscaping ideas etc. Nothing was a problem or to hard. Were so happy with the final product. Would definitely recommend.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Spa
Store LocationSouth Brisbane
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools

Leisure Pools North Brisbane

published

We would like to say thanks very much to Taylor and the boys from Leisure Pools North Brisbane.
From our initial conversations with Taylor some time ago, to our finally going ahead and ordering our pool, everyone we have dealt with has been very professional and knowledgeable. Mother Nature tried to put a damper on things, but the guys didn’t let her win.
Install was quick and trouble free as is looking after our new pool, with all the equipment that was supplied with it. Finding it really easy to look after.
We love our new Leisure Pool and think it looks pretty good.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationLeisure Pools North Brisbane
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools

Less than average from the franchise through to head office, 2 years and still waiting for sign off

published
Customer Service
Purchase TypePool
4 comments
Dave
Dave
Leisure Pools
Leisure PoolsLeisure Pools
Dave
Dave
Natalie P.

Natalie P.South East Queensland, QLD

Leisure Pools North Brisbane

published

Wow we are loving our pool using it most days. I can’t thank Taylor, Stuart, Emma and the rest of the awesome team at Leisure Pools North Brisbane enough. Everything was effortless. Handover was helpful and informative. For a first time pool owner all parts to manage and maintain the pool have been simple and easy with lots of advice and support. Thanks heaps Leisure Pools North Brisbane you guys are amazing.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationNorth Brisbane
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Happy Jack

Happy JackRichmond-Tweed, NSW

  • Verified customer

Northern Rivers Pools

published

Just installed for summer, using it every day.
Easy to maintain, we were well (and patiently) trained by NRP owner grant Vidler.
The Enviroswim Water Purification System we chose is a perfect chemical free dream. (no chlorine smell, no red eyes or need for kids to wear goggles)

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationNorthern Rivers Pools
See all answers
1 comment
Leisure Pools
Leisure PoolsLeisure Pools
Page 1 of 19

Questions & Answers

Greg S

Greg Sasked

I am very keen to find out more about the Fiji plunge pool re costs, need for council approval and the process (including time) we are moving to the Hunter Valley in less than 4 weeks and want to get the process going.I have left several messages but as yet no response

1 answer
Leisure Pools
Leisure PoolsLeisure Pools

Hi Gary
We'd love to help you. The Fiji Plunge is a beautiful pool. Can you please send an email through to info@leisurepools.com.au with who you have left messages for and your contact details. Once we receive them we will give you a call to discuss further.
Thank you

Tracey

Traceyasked

How am I able to contact Head Office. I have been dealing with Adrian at leisure pools south Brisbane for over a year with a gel coat issue but now communication has ceased and I'm about to go to QCAT.

6 answers
Andrew McGinty
Andrew McGinty

hi Tracey please PM Me on messenger and I’ll reply ASAP to you

Tracey
Tracey

Hi Andrew I sent you a message yesterday but no reply yet. Tracey

Andrew McGinty
Andrew McGinty

Hey Tracey I didn’t get it sorry, 0409514007 if you like

ava

avaasked

Anyone have their pool installed by Jamiesontown? Just looking for reviews as we are looking at quotes at the moment thanks

3 answers
Dave
Dave

Hey Ava,
Based on my experience with Leisure Pools, I would not go anywhere near them. My review is in there, have a read. The installer may be ok but the parent company does not back the I stalker up if anything goes wrong

Leisure Pools
Leisure PoolsLeisure Pools

Hi Ava

Leisure Pools Sydney have installed many pools and have a great reputation. They are great with communication, professionalism and meeting all of your expectations. All the Leisure Pools Dealers are their own Independent Businesses, you can view more about the Leisure Pools Sydney team, including about the owners and some reviews here https://leisurepools.com.au/dealers/fibreglass-pools-sydney/

Thank you

Leisure Pools

Dan C.
Dan C.

Hi Ava. Avoid Leisure Pools at all
Costs. Plenty of horror stories out there do some research they don’t take long to find...

Get an answer from our members and Leisure Pools representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.