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Betta Home Living

Betta Home Living

3.1 from 115 reviews

See the Best Appliance Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
55
4 star
3
3 star
4
2 star
4
1 star
49

Very happy with Betta in Moe

published

As I'm very time poor right now I did my research online. Phoned Moe on Thursday morning to purchase a washing machine and it was delivered Friday morning, They were also able to take my old machine away.

Product Quality
Customer Service
Store LocationMoe vic

The reviewer stated that an incentive was offered for this review


By Carol -  Moe

By Carol - MoeGippsland, VIC

Great customer service at Moe Betta Home Living

published

Purchased a washing machine and chest freezer at Moe Betta Home Living. Friendly, helpful service by Keith with an added bonus of a reedemable Visa Gift Card. The washing machine was delivered and installed promptly and the freezer will be stored at their shop until I request it to be delivered. I couldn't ask for better service. I recommend this store.
Thanks Keith.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMoe Betta Home Living
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DOMENICO GROSSI

DOMENICO GROSSIGreater Melbourne (Outer), VIC

  • 2 reviews

Impeccable service at Betta Home Living in Craigieburn, Vic.

published

Not a local of Craigieburn, had no idea it existed, in desperate need of a washing machine, I started ringing around to various electrical outlets. Not happy with the service, I was getting, I spoke to a friend who advised me to contact Betta Home Living in Craigieburn, which I did, they were very professional and very helpful.
Thankyou to Lib Fiore (salesperson) for all your help.
I definitely will be back and definitely will be spreading the word around.
Regards Sandra Grossi

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCraigieburn, Victoria
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Jacqui

JacquiPerth, WA

  • 5 reviews
  • 2 likes

Product great, customer service not so much

published

a return of a product

published

What a nice couple of fellas , good service and no worries when asked to take a product back and replace it , friendly and happy to do it thank you A and M

Product Quality
Return Claim MadeYes
Store Locationbairnsdale vic

Joel G.

Joel G.South East Queensland, QLD

  • Verified customer

Betta living Virginia

published

Ordered tv toaster kettle $2400 total . Was told max 7 days so I decided not to drive to a south side store that had stock. That was 2/10/19 its now 24/10/19 still dont have all my stock. Tv arrived almost 16 days but no communication no defence, they paid delivery on tv when I demanded it but worst service ever avoid at all cost

Product Quality
Customer Service
Return Claim MadeNo
Store LocationVirginia
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Katie E.

Katie E.South East Queensland, QLD

Disgusting Customer Service Mermaid Beach Employee Kylie

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMermaid Beach
See all answers

Jason F.

Jason F.South East Queensland, QLD

  • 6 reviews
  • Verified customer

Price Match Policy

published
Customer Service
Store LocationBetta Home Living

Service Plus

published

Fantastic service from Sandy and Brady and the team at Betta Electrical Invermay. One little issue and they had it fixed in a flash. Your prompt response to sort this out was much appreciated.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationInvermay Launceston
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Carol Szumlanski

Carol SzumlanskiGippsland, VIC

  • 2 reviews

Betta staff in shop in Moe Vic.

published

The staff in the Betta shop in Moe, are friendly and extremely helpful, the delivery men are pleasant and happy to put items where requested.
For electrical appliances I only shop at Betta in Moe. Vic.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMoore Street, Moe. VIctoria
See all answers

The reviewer stated that an incentive was offered for this review


Thomas

ThomasGoulburn Valley, VIC

  • 32 reviews
  • 14 likes
  • Verified customer

Great customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationBetta home living epping
See all answers

Kaz D

Kaz DCentral West, NSW

  • 4 reviews
  • 1 like

New fridge!

published

Purchased a new fisher & paykel stainless steel fridge. I absolutely love the stainless steel finish, easy to wipe over and keep clean, & just as amazing inside the fridge which has beautiful glass shelving which makes the fridge look open, easy to see what's in your fridge and easy to clean. Lots of shelf space with freezer on the lower part of the fridge with clear pull out storage. Great for couples or family use. Betta have a free delivery in our area and take away your old appliance and install the new appliance with great service. We shop here for lots of our appliances.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBetta home living Orange NSW
See all answers

madliz83

madliz83Metropolitan Adelaide, SA

  • 10 reviews
  • 2 likes

McLaren Vale Store Is Excellent

published

The Staff at the McLaren Vale Store are so helpful and have always gone that extra mile for us. Would Highly Recommend them to Friends and Family as i have already done. Will definitely be back for our next purchase.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBetta Home Living McLaren Vale
See all answers

Adam

AdamGreater Melbourne (Metropolitan), VIC

Craigieburn = absolute pig

published

I was purchasing a new TV. [name removed] from the Craigieburn store spoke to me like an absolute pig when I attempted to price match. I took my money and went elsewhere. Woeful customer service. Avoid.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCraigieburn
See all answers

Third-party delivery and store credit?

published

Ordered online. Received call from a random, third-party place about delivery. Upon calling the place, the person did not know of the call. Said they did not have the item in stock. Tried to sell different item. Had to get store credit, restricted to the store delivering the item? Invoice says item picked up from Betta Home Living? Would have at least expected the store I bought it from to be in charge of delivery and to handle the store credit. Overall disappointed and hope others are aware

Customer Service
Return Claim MadeNo
Store LocationBetta Home Living Online
Wilmoi

WilmoiPerth, WA

  • 4 reviews
  • 3 likes

Poor Website information Poor delivery times Poor communication

published

Ordered three items. One delivered in two days - good result. Two we heard nothing - so after two weeks we contacted them. We were told the items are no longer available from the manufacturer. There was no mention of this on the website when we ordered!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPort Kennedy
See all answers

Sorry. Talk to head office

published

I ordered a product from website and they said product would be delivered in 3-5 working days. After 8 days, I questioned the order. The response was "our branch doesn't stock this. Talk to head office. I cant help you". My suggestion is to order from more reputable brand


Rob G

Rob GACT

  • 3 reviews
  • 2 likes

Excellent service

published

Jeff and the team at Betta Batemans Bay are outstanding. Kitting out a full house, talk to these guys for the best deals and advice on white and electrical goods.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBatemans Bay
See all answers

Johnny

JohnnyHobart

  • 7 reviews
  • 11 likes

Rosny Tasmania

published

We had found what we wanted online and Hardly Normal had it for $549. And we were really pressed for time (needed it for our rental), we went there and left went to Betta in Rosny.
Walked in the door, went to the washing machine section found same thing for $525.. very nice salespeople not overly pushy, just genuinely nice people

Product Quality
Customer Service
Return Claim MadeNo
Store LocationRosny Tasmania
See all answers

w. morgan

w. morganSouth East Queensland, QLD

disgusted

published
Customer Service
Return Claim MadeYes
Store Locationbetta home living gatton qld.
1 comment
w. morgan
w. morgan

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Questions & Answers

Deborah

Deborahasked

Isnt it the responsibility of installer of large electric appliances to remove packaging from house? Not leaving it there for customer to have to try and dispose of. To big for council bins.

2 answers
cilla
cilla

Yes it is they should have done it for you

ameli
ameli

I think that this negotiable, there is no consumer law that says packaging must be removed by the installer. It's just bad manners really. I would ask do you remove packaging and my guess is rather than lose customers the seller will agree to remove. I have noticed that some sellers make the removal of packaging, cleaning up after themselves, a selling point. Some will even remove your old bed when they deliver your new one.


Get an answer from our members and Betta Home Living representatives

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