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Betta Home Living

Betta Home Living

3.0 from 109 reviews

See the Best Appliance Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
51
4 star
3
3 star
3
2 star
4
1 star
48

Katie E.

Katie E.South East Queensland, QLD

Disgusting Customer Service Mermaid Beach Employee Kylie

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMermaid Beach
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Jason F.

Jason F.South East Queensland, QLD

  • 6 reviews
  • 1 like
  • Verified customer

Price Match Policy

published
Customer Service
Store LocationBetta Home Living

Service Plus

published

Fantastic service from Sandy and Brady and the team at Betta Electrical Invermay. One little issue and they had it fixed in a flash. Your prompt response to sort this out was much appreciated.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationInvermay Launceston
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Carol Szumlanski

Carol SzumlanskiGippsland, VIC

  • 2 reviews

Betta staff in shop in Moe Vic.

published

The staff in the Betta shop in Moe, are friendly and extremely helpful, the delivery men are pleasant and happy to put items where requested.
For electrical appliances I only shop at Betta in Moe. Vic.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationMoore Street, Moe. VIctoria
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The reviewer stated that an incentive was offered for this review


Thomas

ThomasGoulburn Valley, VIC

  • 32 reviews
  • 14 likes
  • Verified customer

Great customer service

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationBetta home living epping
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Kaz D

Kaz DCentral West, NSW

  • 4 reviews
  • 1 like

New fridge!

published

Purchased a new fisher & paykel stainless steel fridge. I absolutely love the stainless steel finish, easy to wipe over and keep clean, & just as amazing inside the fridge which has beautiful glass shelving which makes the fridge look open, easy to see what's in your fridge and easy to clean. Lots of shelf space with freezer on the lower part of the fridge with clear pull out storage. Great for couples or family use. Betta have a free delivery in our area and take away your old appliance and install the new appliance with great service. We shop here for lots of our appliances.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBetta home living Orange NSW
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madliz83

madliz83Metropolitan Adelaide, SA

  • 10 reviews
  • 2 likes

McLaren Vale Store Is Excellent

published

The Staff at the McLaren Vale Store are so helpful and have always gone that extra mile for us. Would Highly Recommend them to Friends and Family as i have already done. Will definitely be back for our next purchase.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBetta Home Living McLaren Vale
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Adam

AdamGreater Melbourne (Metropolitan), VIC

Craigieburn = absolute pig

published

I was purchasing a new TV. [name removed] from the Craigieburn store spoke to me like an absolute pig when I attempted to price match. I took my money and went elsewhere. Woeful customer service. Avoid.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCraigieburn
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Third-party delivery and store credit?

published

Ordered online. Received call from a random, third-party place about delivery. Upon calling the place, the person did not know of the call. Said they did not have the item in stock. Tried to sell different item. Had to get store credit, restricted to the store delivering the item? Invoice says item picked up from Betta Home Living? Would have at least expected the store I bought it from to be in charge of delivery and to handle the store credit. Overall disappointed and hope others are aware

Customer Service
Return Claim MadeNo
Store LocationBetta Home Living Online
Wilmoi

WilmoiPerth, WA

  • 4 reviews
  • 3 likes

Poor Website information Poor delivery times Poor communication

published

Ordered three items. One delivered in two days - good result. Two we heard nothing - so after two weeks we contacted them. We were told the items are no longer available from the manufacturer. There was no mention of this on the website when we ordered!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPort Kennedy
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Sorry. Talk to head office

published

I ordered a product from website and they said product would be delivered in 3-5 working days. After 8 days, I questioned the order. The response was "our branch doesn't stock this. Talk to head office. I cant help you". My suggestion is to order from more reputable brand


Rob G

Rob GACT

  • 3 reviews
  • 2 likes

Excellent service

published

Jeff and the team at Betta Batemans Bay are outstanding. Kitting out a full house, talk to these guys for the best deals and advice on white and electrical goods.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBatemans Bay
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Johnny

JohnnyHobart

  • 7 reviews
  • 11 likes

Rosny Tasmania

published

We had found what we wanted online and Hardly Normal had it for $549. And we were really pressed for time (needed it for our rental), we went there and left went to Betta in Rosny.
Walked in the door, went to the washing machine section found same thing for $525.. very nice salespeople not overly pushy, just genuinely nice people

Product Quality
Customer Service
Return Claim MadeNo
Store LocationRosny Tasmania
See all answers

w. morgan

w. morganSouth East Queensland, QLD

disgusted

published
Customer Service
Return Claim MadeYes
Store Locationbetta home living gatton qld.
1 comment
w. morgan
w. morgan
Rwalkerden53

Rwalkerden53NSW, 2127

  • 9 reviews
  • 6 likes

Sodastream

published

Local Ulladulla Store advertised as carrying Sodastream appliances.
When I got there I received apologies from customer service,who said that they knew it was advertised in the catalogue,but this was not correct.
I tried Betta online.
No email sent informing me of dispatch.
No tracking number.
Waited for 2 weeks then rang the store who then produced the tracking number only to find that it was supposed to have been delivered days ago.
No sodastream,and still trying to resolve it through Aus post.
Do not use the online store,they have no idea,and seem to leave queries to junior staff to manage

Customer Service
Return Claim MadeNo
Store LocationUlladulla

You really need to pick up your game!

published

I buy an Electrolux vacuum cleaner from you but constantly have a problem purchasing new bags! I today actually found myself taking in a used bag to assist in what bags need to be ordered! Please!
No wonder ppl go to Nowra for assistance. I was amazed!
I always shop local but I do need a new vacuum cleaner but with your limited stock, I will have to ask for advice elsewhere!
I'm sorry & sad to say.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationUlladlla
See all answers

Ver

VerMetropolitan Adelaide, SA

  • 7 reviews
  • 6 likes
  • Verified customer

Quality products and friendly staff

published

My wife and I were shopping for blinds and curtains for our new home. We went to a number of shops and we found Betta Home Furnishings as having one of the best range of blinds, curtains and pelmet. They also have friendly staff who patiently answers our questions especially mine as I have zero knowledge about blinds and curtains.
They also try their best to give you options so it can suite your budget. We would definitely recommend them and definitely come back.


Denise

DeniseSydney Surrounds, NSW

  • 2 reviews

Washing machine

published

Very impressed with twin tub. Would recommend the washing machine to anyone. Very user friendly. Delivery went smoothly as well considering I he distance that the washing machine had to be couriered.


JDM

JDMSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Spent $250 and product never arrived

published

Be careful ordering on this website. I ordered a heater to be delivered at a local store and 8 days later and after two calls to both the store and head office no one could even tell me if the item has been even shipped. Both kept blaming the other and even head office could not say what was happening or if and when the product would be delivered. They tried to swap me to a cheaper item in store but at no point said the stock might be unavailable or dealer

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
See all answers

hughesbretts

hughesbretts

  • 5 reviews
  • 8 likes

Terrible Cstomer Service

published

Ordered a $3000 TV online to be delivered to Warwick store, thought I would do the right thing and support a local business as could have got the unit from Harvey Norman in another city, they happily took my money and after I chased them up was told they wouldn’t supply the unit, not couldn’t but wouldn’t ship one from Brisbane to Warwick, hurriedly rang the other retailer to find that all units had been sold in the time I was waiting for Betta Electrical to follow up my order, now still waiting for my $3000 refund and Betta Electrical don’t care. Never use betta electrical go to harvey norman in a major city, far better service.

Customer Service
Return Claim MadeNo

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Questions & Answers

Deborah

Deborahasked

Isnt it the responsibility of installer of large electric appliances to remove packaging from house? Not leaving it there for customer to have to try and dispose of. To big for council bins.

2 answers
cilla
cilla

Yes it is they should have done it for you

ameli
ameli

I think that this negotiable, there is no consumer law that says packaging must be removed by the installer. It's just bad manners really. I would ask do you remove packaging and my guess is rather than lose customers the seller will agree to remove. I have noticed that some sellers make the removal of packaging, cleaning up after themselves, a selling point. Some will even remove your old bed when they deliver your new one.


Get an answer from our members and Betta Home Living representatives

Details

CategoryAppliance Retailers and Physical Shops

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