Reviewer Photos & Videos
Good customer service.
They were the only ones who had the battery I needed. It took a few weeks to come because they had to get it from overseas first, but when I reached out to the customer service they were very friendly and helpful about it. The battery arrived eventually and it is in a perfect working order.
Excellent after service
More than the product, you are in good hands. This company will go an extra mile to sort out your issues. Highly recommended
I ordered the battery I needed for my computer and ordered an ink cartridge I didn't need to get free shipment. To my amazement the ink (False HP and not as advertised) arrived and no battery . When I queried this I was advised the fine print said on Back Order. I said thats not good enough and they must let me know the plan to expedite. The next thing I get an email advising that I will get a refund , which is not what I wanted having waited over a week already
I received a reply to my enquiry even though they did not stock my item. They also added a link to return to eBay to continue my search.
Satisfy with the service and baterry
The baterry has great performance, it can last long up to 3 hours. High recommended to buy here. Excellent service
Solid products, fast shipping, excellent service.
Better Batt stand behind their products and warranty and have excellent customer service. Great communication, fast shipping and solid products at competitive prices. I wouldn't hesitate to buy from them again in the future.
Excellent service and product. Staff is very helpful to help to find out battery type and delivery is fast and accurate.
Always Save The Day
Their Website is brilliant. And if You Need Support They Get Back To You Very Politely And Quickly. Very Good Company.
Most professional service
Very easy, I was looking for a specific item which I found straight away and ordered by telephone. My order was professionally taken by Alyanna and I received the items within 4 days.
Great customer service
I ordered the wrong batteries by mistake but they have been understanding and helped me with the postage and refund process at every stage. Really happy with the response and resolution.
After being told several times in person and online that a TomTom navigation device battery cannot be replaced I opened my device asked two suppliers if they could replace it. Only Better Batt said Yes. The new battery is now in the device charging. Due to Australia Post having some delays the battery took a while to come but Better Batt staff were amazing, tracking the shipment and advising me. Excellent service. Highly recommended.
Awesome. Great service.
Wiiu battery not available in any store. Think twice to order from online. But Awesome service. Can check from phone as well. It is working as original. Thanks for the great service.
Keep tracking on us until the delivery arrives.
The reviewer stated that an incentive was offered for this review
I have ordered a range of different batteries from Better Batt and it was my understanding that they packaged average to decent cells in their batteries and sold at a reasonable price. Recently I have realised that this isn't the case, while you may get a decent life out of some batteries, particularly the more popular Sony NPF's - I would stay away from them for anything else - of the 4 batteries of Canon and Panasonic that I have bought from them all no longer charge over a third or quarter capacity after a few dozen uses. Shop elsewhere I reckon.
Phone battery sales done the right way!
Great customer support that responded quickly to email inquiries, and provided detailed personal service, with courtesy follow-up to ensure customer satisfaction - you really couldn't ask for better service, top marks!
The best battery site. New batteries not old.
The site was easy to navigate to select the battery I needed.
The battery supplied was exactly what I needed. And they build new batteries for the application needed.
Questions & Answers
Is it possible for you to manufacture all your batteries in either Japan or in Australia? I've done some research and find that the quality that comes out of Japan is far superior to the country you have contracted to make your batteries. Not to mention that the exchange rate between Japan and Australia are more favourable.
If such manufacturing exists in Australia and Japan all the manufacturers need to do is reach out to us and we'd gladly consider their proposal.
Thank you for that response Liam.
Did you know that Apple was considering moving 1/5th of its production out of China because of what was happening at Foxcon?...I honestly believe that workers are treated better in Japan than in China. I wouldn't be too quick to dismiss or paint one country with one brush like you have suggested, but I do believe conditions may have improved in Japan or in Australia. Because of social media, if a company does something shoddy or shady even, people will know and said company will have a lot of clean up to do after that. Believe me when I say that I have had nothing but positive experiences and image of Japan and believe the conditions are far better than what it used to be a couple decades ago like you've pointed out.
There is a difference in quality between 'made in China' and 'assembled in China' though, even if they both labeled as 'made in China' in the market. Given to the facts that many enterprises from the ...States, Japan, south Korea, Europe, etc are repatriating from China, there will be less and less 'assembled in China' and more and more 'illegally copied in China'. Other than 'assembled in China', all the rest are of no decent quality at all.
Hello - please advise if you carry VAX Air cordless vacuum battery Model No BH03120ANZ REV A (TO SUIT CHARGER MODEL NO BH03200ANZ) - PLEASE GIVE ME A PRICE and also if I buy 2 will it be cheaper.
thankyou Carmel Zammit Mob [Number Removed]
I have sent you an email regarding this inquiry.
I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
Please contact us so we can sort this out for you: https://www.betterbatt.com.au/contact-us/
Get an answer from our members and Better Batt representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.