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Better Batt

Better Batt

4.6 from 746 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.5 (253)
  • Return Claim MadeYes (50) · No (238)
  • Shipping
    4.3 (211)
  • Warranty Claim MadeYes (23) · No (247)
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Kitty L.
Kitty L.Brisbane
  • 7 reviews
  • 1 like

Good customer service.

published

They were the only ones who had the battery I needed. It took a few weeks to come because they had to get it from overseas first, but when I reached out to the customer service they were very friendly and helpful about it. The battery arrived eventually and it is in a perfect working order.

Product Quality
5/5
Shipping
4/5
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Excellent after service

published

More than the product, you are in good hands. This company will go an extra mile to sort out your issues. Highly recommended

Product Quality
5/5
Shipping
5/5
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Honest Reviews 1
Honest Reviews 1South East Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

Terrible Service

published

I ordered the battery I needed for my computer and ordered an ink cartridge I didn't need to get free shipment. To my amazement the ink (False HP and not as advertised) arrived and no battery . When I queried this I was advised the fine print said on Back Order. I said thats not good enough and they must let me know the plan to expedite. The next thing I get an email advising that I will get a refund , which is not what I wanted having waited over a week already

Product Quality
1/5
Shipping
1/5
Better Batt
Liam M.Better BattSend a private message
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nigel l.
nigel l.Richmond-Tweed, NSW

Great service.

published

I received a reply to my enquiry even though they did not stock my item. They also added a link to return to eBay to continue my search.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Better Batt
Liam M.Better BattSend a private message
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Ester P.
Ester P.South East Queensland, QLD

Satisfy with the service and baterry

published

The baterry has great performance, it can last long up to 3 hours. High recommended to buy here. Excellent service

Product Quality
5/5
Shipping
5/5
Better Batt
Liam M.Better BattSend a private message
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Alex P
Alex PPerth, WA
  • 2 reviews

Solid products, fast shipping, excellent service.

published

Better Batt stand behind their products and warranty and have excellent customer service. Great communication, fast shipping and solid products at competitive prices. I wouldn't hesitate to buy from them again in the future.

Product Quality
4/5
Shipping
5/5
Better Batt
Liam M.Better BattSend a private message

Hi Alex,
That's awesome!

Johann

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Jo T.
Jo T.Greater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Excellent service

published

Excellent service and product. Staff is very helpful to help to find out battery type and delivery is fast and accurate.

Product Quality
5/5
Shipping
5/5
Better Batt
Liam M.Better BattSend a private message
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Related Articles

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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.
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Always Save The Day

published

Their Website is brilliant. And if You Need Support They Get Back To You Very Politely And Quickly. Very Good Company.

Product Quality
5/5
Shipping
5/5
Better Batt
Liam M.Better BattSend a private message
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Most professional service

published

Very easy, I was looking for a specific item which I found straight away and ordered by telephone. My order was professionally taken by Alyanna and I received the items within 4 days.

Incentivised Review No
Better Batt
Liam M.Better BattSend a private message
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Tess
TessAdelaide
  • 2 reviews

Great customer service

published

I ordered the wrong batteries by mistake but they have been understanding and helped me with the postage and refund process at every stage. Really happy with the response and resolution.

Incentivised Review No
Return Claim MadeYes
Better Batt
Liam M.Better BattSend a private message
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Dr. Will
Dr. WillPerth, WA
  • 8 reviews
  • 3 likes

Great service

published

After being told several times in person and online that a TomTom navigation device battery cannot be replaced I opened my device asked two suppliers if they could replace it. Only Better Batt said Yes. The new battery is now in the device charging. Due to Australia Post having some delays the battery took a while to come but Better Batt staff were amazing, tracking the shipment and advising me. Excellent service. Highly recommended.

Shipping
5/5
Incentivised Review No
Better Batt
Liam M.Better BattSend a private message

Hi Dr. Will,
We are glad that you found us!

Johann

Similar opinion? Write a review on ProductReview.com.au!

Awesome. Great service.

published

Wiiu battery not available in any store. Think twice to order from online. But Awesome service. Can check from phone as well. It is working as original. Thanks for the great service.
Keep tracking on us until the delivery arrives.
Excellent service.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Joseph S.
Joseph S.Hobart, TAS

Inconsistent

published

I have ordered a range of different batteries from Better Batt and it was my understanding that they packaged average to decent cells in their batteries and sold at a reasonable price. Recently I have realised that this isn't the case, while you may get a decent life out of some batteries, particularly the more popular Sony NPF's - I would stay away from them for anything else - of the 4 batteries of Canon and Panasonic that I have bought from them all no longer charge over a third or quarter capacity after a few dozen uses. Shop elsewhere I reckon.

Product Quality
2/5
Incentivised Review No
Better Batt
Liam M.Better BattSend a private message
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ASUS Phone User
ASUS Phone UserSouth East Queensland, QLD

Phone battery sales done the right way!

published

Great customer support that responded quickly to email inquiries, and provided detailed personal service, with courtesy follow-up to ensure customer satisfaction - you really couldn't ask for better service, top marks!

Product Quality
5/5
Shipping
5/5
Better Batt
Liam M.Better BattSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Ray
RayGreater Melbourne (Outer), VIC

The best battery site. New batteries not old.

published

The site was easy to navigate to select the battery I needed.
The battery supplied was exactly what I needed. And they build new batteries for the application needed.

Incentivised Review No
Better Batt
Liam M.Better BattSend a private message
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Questions & Answers

Thestorydude
Thestorydudeasked

Is it possible for you to manufacture all your batteries in either Japan or in Australia? I've done some research and find that the quality that comes out of Japan is far superior to the country you have contracted to make your batteries. Not to mention that the exchange rate between Japan and Australia are more favourable.

5 answers
Better Batt
Liam M.Better BattSend a private message
Thestorydude
Thestorydude
偉兵 宏.
偉兵 宏.
Carmel Zammit
Carmel Zammitasked

Hello - please advise if you carry VAX Air cordless vacuum battery Model No BH03120ANZ REV A (TO SUIT CHARGER MODEL NO BH03200ANZ) - PLEASE GIVE ME A PRICE and also if I buy 2 will it be cheaper.

thankyou Carmel Zammit Mob [Number Removed]

1 answer
Better Batt
Liam M.Better BattSend a private message
Gerry
Gerryasked

I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?

1 answer
Better Batt
Liam M.Better BattSend a private message

Hi Gerry,
Please contact us so we can sort this out for you: https://www.betterbatt.com.au/contact-us/

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