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Better Batt

Better Batt

4.6 from 557 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (114)
  • Return Claim MadeYes (18) · No (124)
  • Shipping
    4.4 (96)
  • Warranty Claim MadeYes (7) · No (121)
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Very helpful

published

The People at Betta Batt have gone out of there way to be helpful, despite it being a refund instead of a sale - Thank you! Dan

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Compatibility issue

published

Unfortunately the battery i ordered was not compatible with my older lenovo model but bb made identifying the problem and return and refund no problem for me at all.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo

Battery works, customer support was helpful.

published

I ordered the wrong battery for my camcorder, so they sent me a replacement battery that was compatible with the camcorder. Customer support was very helpful.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Great customer service and fast dispatch

published

Recently I purchased a battery for my laptop and it has some minor issue. Sent an email requesting for help and to my surprise, I got a response less than 15 minutes. The issue has been resolved the next day.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Craig Hayden

Craig HaydenPerth, WA

  • 2 reviews

Poor Communication and Web Site Not Accurate

published

Site stated stock- NO STOCK. I had to chase and time frame blew out by over a month. Stay Away

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLenovo G50-45 Battery Replacement
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Anthony

AnthonySydney, NSW

Efficient service

published

Made an enquiry by email and got immediate response. Identified battery was in stock. Ordered Monday afternoon and received battery by mail Thursday. Great service.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Excellent customer service. Very understanding and helpful.

published

I purchased a battery and charger for a video camera I had purchased, but found that night that the video camera I did not meet my needs and returned it.
I sent an Email asking if I could cancel my order and they were very quick to oblige and credit back my money. Fantastic customer service and I will certainly shop with them again in future.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedVideo battery and charger
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Elvin

ElvinGreater Melbourne (Outer), VIC

  • 6 reviews
  • 2 likes

Terrible company, delivered to wrong address but refuse to resend or refund and want to charge more if I want my goods

published

The company deliver my order to an incorrect address which took them more than a week to locate and after 18 emails pushing me around they want me to collect the parcel at an address over 40km away. Would not resend or refund my order. In the end they want to charge $11 for them redeliver. No way! It's probably ok when there is no issue but what a hassle to deal with when there is. Will have to ask my card provider to help with getting the money back. Avoid at all cost!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedChargers
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Colleen D.

Colleen D.Great Southern, WA

The Exchange was made easy!

published

I ordered a Sony @99 Battery Charger.. my first "mistake" was not checking the Battery number and therefore ordering the wrong Charger for my specific Battery, however, this was sorted and then I sent back the Charger... which is now on its way, via Australia Post.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product Purchasedimg_3265.jpg
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Excellent sales and helpful service

published

Have bought from these guys before, on my most recent purchase had some issues RMA was approved ultra quick and a new battery was received the very next day! Excellent again guys!

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeYes
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Ray

RayPerth, WA

  • 3 reviews

Good Service

published

First time I've used Better Batt and I would be happy to use them again. Good service and prices. Thank you.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Linda T.

Linda T.Metropolitan Adelaide, SA

  • 2 reviews

Good Product Good Service

published

A Good Experience All Round. Service Product and Follow Up, All Were Positive . Nowdays Not All Businesses Behave This Way .Keep Up The Good Work.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Extremely helpful staff, very fast shipment.

published

I purchased a battery from Better batt for my laptop. Due to my own mistake, I ordered the wrong one. The staff were very quick to exchange it at minimal cost and were very helpful and patient. Highly recommended

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchaseddell laptop battery
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Super responsive

published

The service Better Batt provided was excellent. They were extremely responsive via email, providing advice and video links where required.

Superior customer service.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
NNair

NNairCountry NSW

  • 69 reviews
  • 31 likes

Cheap and local service

published

Battery still going after 1 year. Half cost of original. Prompt service and I am happy with the product. Well done

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Peter L

Peter LSydney, NSW

  • 2 reviews

Hold delivery please!

published

I found myself in a situation where my printer became faulty and it was no viable to fix. Unfortunately I had already placed an order for 6 ink cartridges 2 days earlier. Reymark (BettaBatt staff member) was quick to respond, understanding and very helpful with my concerns/questions about holding/returning the products. The inks were already on their way but Reymark said that BettaBatt was happy to exchange and organise pickup at no extra cost.
As always BettaBatt is a company that has always provided me with positive processes and I would always recommend BetaBatt to anyone.

Incentivised ReviewNo
Stephen

Stephen

  • 2 reviews

New Charger

published

Helped me order the correct charger quickly and professionally. Also followed up to check on delivery. A good shopping experience for me.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Douggy

DouggyMetropolitan Adelaide, SA

Happy with better Batt

published

Have dealt with this supplier a few times and am very happy with their service, products and customer focused attitude. Their website makes it easy to find what I want & ordering is simple. They keep me up to date through the entire purchase & delivery process.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCamcorder battery
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StevenToni S.

StevenToni S.Western Australia

Replacement battery

published

Better battery website was easy to navigate, to find the right battery we needed.
Unfortunately it malfunctioned after a short while.
The support team guided me through some diagnostics, which were easy to carry out.
Results revealed the battery to be deemed non functioning.
Betta Batt cheerfully approved a replacement for it, and itwas duly despatched to us. Thank you to the Betta Batt team for the support and reassurance.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Prodos

ProdosGreater Melbourne (Inner), VIC

  • 2 reviews

Good communication, fast delivery, low prices

published

I recently bought two camera batteries from BETTER BATT. Before purchasing, my enquiry, double-checking that they were the correct battery was answered quickly and with useful information. The cost was surprisingly lows & delivery was super-fast! Very happy with the service. Thanks.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Page 1 of 28

Questions & Answers

Tricky P.

Tricky P.asked

Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks

2 answers
skiman
skiman

I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 sales@betterbatt.com.au

Better Batt
Liam M.Better Batt

Hi Skiman,

We are pleased to know that you are happy with our products and services.

Cheers!
Errol

JEFF

JEFFasked

Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au

1 answer
Better Batt
Liam M.Better Batt

Hi Jeff,
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.

RJF

RJFasked

Do you sell Epson genuine 277XL printer ink?

2 answers
Bob
Bob

Not to do with my review

Better Batt
Liam M.Better Batt

Hi Bob,
What we sell are Better Batt Ink Replacements for Epson 277XL that you will find here:

http://www.betterbatt.com.au/s/printer-ink/epson/277xl/

You can also call us at 03 9024 6914 if you need any help. Cheers!

Johann

Get an answer from our members and Better Batt representatives

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