Great customer service and fast dispatch
Recently I purchased a battery for my laptop and it has some minor issue. Sent an email requesting for help and to my surprise, I got a response less than 15 minutes. The issue has been resolved the next day.
Excellent customer service. Very understanding and helpful.
I purchased a battery and charger for a video camera I had purchased, but found that night that the video camera I did not meet my needs and returned it.
I sent an Email asking if I could cancel my order and they were very quick to oblige and credit back my money. Fantastic customer service and I will certainly shop with them again in future.
Terrible company, delivered to wrong address but refuse to resend or refund and want to charge more if I want my goods
The company deliver my order to an incorrect address which took them more than a week to locate and after 18 emails pushing me around they want me to collect the parcel at an address over 40km away. Would not resend or refund my order. In the end they want to charge $11 for them redeliver. No way! It's probably ok when there is no issue but what a hassle to deal with when there is. Will have to ask my card provider to help with getting the money back. Avoid at all cost!
The Exchange was made easy!
I ordered a Sony @99 Battery Charger.. my first "mistake" was not checking the Battery number and therefore ordering the wrong Charger for my specific Battery, however, this was sorted and then I sent back the Charger... which is now on its way, via Australia Post.
Extremely helpful staff, very fast shipment.
I purchased a battery from Better batt for my laptop. Due to my own mistake, I ordered the wrong one. The staff were very quick to exchange it at minimal cost and were very helpful and patient. Highly recommended
Hold delivery please!
I found myself in a situation where my printer became faulty and it was no viable to fix. Unfortunately I had already placed an order for 6 ink cartridges 2 days earlier. Reymark (BettaBatt staff member) was quick to respond, understanding and very helpful with my concerns/questions about holding/returning the products. The inks were already on their way but Reymark said that BettaBatt was happy to exchange and organise pickup at no extra cost.
As always BettaBatt is a company that has always provided me with positive processes and I would always recommend BetaBatt to anyone.
Happy with better Batt
Have dealt with this supplier a few times and am very happy with their service, products and customer focused attitude. Their website makes it easy to find what I want & ordering is simple. They keep me up to date through the entire purchase & delivery process.
Better battery website was easy to navigate, to find the right battery we needed.
Unfortunately it malfunctioned after a short while.
The support team guided me through some diagnostics, which were easy to carry out.
Results revealed the battery to be deemed non functioning.
Betta Batt cheerfully approved a replacement for it, and itwas duly despatched to us. Thank you to the Betta Batt team for the support and reassurance.
Good communication, fast delivery, low prices
I recently bought two camera batteries from BETTER BATT. Before purchasing, my enquiry, double-checking that they were the correct battery was answered quickly and with useful information. The cost was surprisingly lows & delivery was super-fast! Very happy with the service. Thanks.
Questions & Answers
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 firstname.lastname@example.org
Liam M.Better Batt
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
Liam M.Better Batt
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Do you sell Epson genuine 277XL printer ink?
Liam M.Better Batt
What we sell are Better Batt Ink Replacements for Epson 277XL that you will find here:
You can also call us at 03 9024 6914 if you need any help. Cheers!
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