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Chris
Chris
  Mildura

Store appearance – Store looks great and very welcoming! Thanks to Lee and the Team!

Kristi G.
Kristi G.VIC
  Mildura

Happy Shoppers – The staff were very friendly, informative and gave us the time to decide on what best suited our needs. Show details

Monica
MonicaVIC2 posts
  Mildura

Awesome Pillow – Thank you Jay for your friendly and professional service when you helped me choose the right pillow. I am sleeping so much better now. Show details

Drew
DrewVIC
  Mildura

Luxury Hybrid plus King Mattress – Great service and advice from Maria First on phone and then in store Bought an excellent new bed and pillows Show details

Melissa and giovanni
Melissa and giovanniVIC
  Mildura

Awesome customer serve – Thanks to Lee and his patience he really helped us with our bed and bedroom suit Would highly recommend anyone Show details

Lou
Lou2 posts
  Mildura

Excellent Service – Lee and the team at Bev Marks give you that personalised shopping experience and service that is somewhat lacking in retail stores today. We are returning customers and they never disappoint. They know what they’re selling and assist to make the right decisions quickly which I love! Thanks Show details

Karen S.
Karen S.
  Mildura

Lovely bed – Gavin and Nick Did a excellent job putting bed together and quick Service was excellent. Show details

Nicole
Nicole
  Mildura

Fantastic service & great knowledge – Lee was extremely helpful, knowledgeable & our overall experience was great. We would definitely recommend Bevmarks. Show details

Breanna
BreannaVIC
  Mildura

Absolutely amazing!! – Thankyou to Lee and the staff at Bev Marks for making our visit in store a positive experience! Shopping with a 3 year old is not easy, but they made it very family friendly, and were able to find exactly what I was after! Super happy with the service! Show details

Cindy H.
Cindy H.VIC
  Mildura

Great products and service – We received friendly service with great product knowledge. All the family needs we covered. Show details

Penny
PennyVIC4 posts
  Mildura

10/10 Customer Service - Thank you Lee! – Lee from Bev Marks Mildura went above and beyond to help us fitout our entire home from scratch with mattresses, protectors, pillows etc. Lee made great recommendations to suit our needs and budget and has kept us in the loop regarding the whole process. Good customer service is a hard thing to come by, so we greatly appreciate the level of care and knowledge of product that Lee has. Thank you Lee. Show details

Bob Warburton
Bob Warburton18 posts
  Mildura

Worst Customer Service and Poor Quality control on Product – Purchased a Queen size bed from Bev Marks here in Mildura. Bed was ordered with "Castors" and delivered without Castors. Delivery Driver came back in the afternoon with "Sliders" which were absolutely useless. Store advised that they would order a set ex Melb and when these eventually arrived they were the wrong size.Store re ordered and this took… Read more

close to a week for them to arrive (Overnight bag would have worked) Installed the "Castors " and found bottom of the bed had a row of missing staples holding the cover in place. Store advised they don't know what to do,Wife advised Store Manger to go to Bunnings and buy a stapler and come to our house and re staple the bed which did occur. No where in this process was the word :Sorry" mentioned .Customer service is Toxic at best and Rude beyond belief.To add insult we were over charged $50 but this was later rectified.Will never set foot in the Mildura store again. Bev Marks Quality Control process appears to be at best flawed and suspect. I did send an email off the Bev Marks head office but have heard absolutely nothing in regard to this issue.It appears that the Franchise owner has little regard to how his stores are operated as well.

Jenny lyn
Jenny lynVIC
  Mildura

Our experience today was excellent – Julie was extremely helpful. Easy to find what we wanted with a large range of products. Show details

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Bronwyn W.
Bronwyn W.
  Mildura

great service – I went to buy a bed and base. Lee was very knowledgeable about the different beds and made it easy to choose. Even had it delivery the next day. Show details

Belle
BelleTAS
  Mildura

Exceptional customer service – Super shout out to Lee H for his exceptional knowledge about everything from mattress, base, sheets, pillows and how to style. He took the extra time and care to spend a couple of hours making sure everything was perfect and not taking advantage of your money. He had plenty of helpful tips to boot and making sure you had plenty of time for… Read more

questions. He went the extra mile which I am very grateful for and not being pushy to make any snap decisions. Out of all the mattress places we have visited in the last two days he has hands down had the most knowledge and experience in the area. Thanks Lee!

Larry Deluca
Larry DelucaVIC
  Mildura

Purchase off mattresses – Store was easy to navigate, we were pleased with Lee the sales assistant he took his time showing us different mattresses and different products. Show details

Glenda Cumming
Glenda CummingVIC
  Mildura

Excellent Service – Found the bedroom suite that I was looking for. Julie at Bev Marks was amazing, she really knew her products. We got the Gold Home Delivery and it was fully worth it. We didn't have to lift a finger, everything was delivered in perfect condition, all we had to do was make the bed and have a good night's sleep.

Sally
Sally
  Mildura

So disappointed. Misled totally about our purchase and now can’t use it – Purchased a bed and a mattress and at NO POINT were we told that it was a flat pack. It was an expensive purchase and I made two phone calls regarding it being not as displayed and sold and was told a) building it costs extra and then b) that it’s one they don’t build as it’s too time consuming. As a result our daughter is now sleeping on a mattress on the floor and the flat pack is stored away as we dock not have the time to build it ourselves Show details

Sue
SueVIC
  Mildura

Great friendly service – Lee provided us with very helpful service and knowledge. Highly recommend mildura bev mark's Show details

Barbara
BarbaraVIC2 posts
  Mildura

Grateful for the best deal and service ever! – Bev Marks was a great store to navigate and I love the range and quality of the products. While the bedroom suite and mattress I purchased hasn't been delivered and assembled yet, I love it. I was shopping for a bed and mattress on a budget. I purchased a beautiful, solid, high quality, Australian made bedroom ensuite (bed, tallboy, 2… Read more

sidetables and a mattress) for just $600 over my budget. Unbelievable! Lee at Bev Marks Mildura was absolutely awesome in understanding what I wanted, suggesting the suite, and giving the space and time for me to make calls and make a sound decision. Lee is seriously the best salesperson I have encountered and I am so grateful to him that I now have a new bedroom suite that I love.

Wendy Joy
Wendy JoyVIC2 posts
  Mildura

Mattress Search – Staff member was friendly, helpful and knowledgeable guiding me to the most suitable mattress for my specific needs in an always cheerful manner. Show details

Karyn
KarynVIC
  Mildura

New mattress decided on in record time – Bought a new mattress last week and the service from Lee at Mildura was great. Explained all about the mattresses, what was available and after many trials on each helped me decide on the one. All paperwork and delivery was seamless, delivery guys were helpful and overall the experience was so easy and painless. Thank you and the mattress is the best!! Show details

John
John
  Mildura

Great service – Just wanted to tell you that customer service with Vincent at Mildura today was excellent. With his great help & get right to the point attitude, we brought the bed today Show details

Sharon
SharonNSW
  Mildura

Deciding on a suitable mattress – Buying a new mattress is a difficult process. I was in the store numerous times and Julie and her team were always friendly, polite and professional. When we finally chose our mattress, Vinny the salesman was awesome and helped us choose suitable pillows for the way we sleep. The mattress itself is amazing and I no longer wake up with a sore back. Show details

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