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BHF Couriers

BHF Couriers

3.2 from 94 reviews

Reviews

3.2

94 reviews
5
(47)
4
(6)
3
(1)
2
(2)
1
(38)
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Andyjusty

AndyjustyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Pick a different courier

published

Item arrived badly damaged and I got additional charges for ‘inaccurate measurements’ . Was not eligible for insurance without original packaging. To dispute this you need photographic proof of your measurements.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
Brad A.

Brad A.South East Queensland, QLD

  • Verified customer

Great Service

published

I jumped online and looked up Couriers and found BHF , I liked how I could use my mobile phone with ease to get a quote and the communication from the company was great , clear and simple to follow instructions that made the whole experience great.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
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Kate Gibbons

Kate Gibbons

  • 2 reviews
  • Verified customer

Appalling company!!!

published
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
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  • Verified customer

Delivered goods all broken

published

Pick up was great, however, some where in transit the box I sent to Sydney must have been handled very ruffle because most of the pieces where broken. I am disappointed.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
Lil

LilGoldfields, WA

  • 2 reviews
  • 3 likes
  • Verified customer

Disgraceful Service - how to get your belongings destroyed - soaking wet, mouldy and no responsibility or care taken.

published
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
Pablo

PabloSouth East Queensland, QLD

  • Verified customer

Shambollic

published

these guys bill me 33 and then notify me, these guys are a joke, their customer service is deplorable .

Asked several times for a manager to call ...nothing !! they have nothing but distain for their customers

I would give zero stars if I could . DO NOT USE THESE GUYS

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Pablo
Pablo
Rich

RichGreater Melbourne (Outer), VIC

  • Verified customer

My experience.

published

I had a $5000 painting that i packed with cloth, bubble wrap and cardboard. The driver picked it up in a flatbed truck with removable sides It rained that day and the painting sat in a puddle on the truck. The painting was on mbf. The driver rang me the next day to tell me the painting was wet. I asked him to dry it the best he could and send it on. As expected the painting arrived wet on both corners. The mbf board had expanded in the rain. I did not take out insurance as i figured it would be not worth the extra money as the package was well wrapped and would be fine.

Sender or ReceiverSender
copybook

copybookCarlingford Sydney

  • Verified customer

ng. Packaging

published

We find the service excellent, they have never let us down with deliveries to all States. The important feature is that you provide the correct details such as Parcel sizes, correct Weights, substantial Packaging and Addressing.

Sender or ReceiverSender
Steve

SteveDarwin

  • Verified customer

Never again

published

This company waited a week after delivery before debiting my account a further $66 without my consent (This is STEALING in my book) claiming that my package was oversize or overweight (couldn't tell me which). Pretty convenient considering that the packaging has been discarded days earlier.
They then had the cheek to demand photographic evidence to prove my innocence. Who does this? The package dimensions and weight were all larger and heavier than what the package actually was.
Not sure how you get to rob someone's account with no evidence and get away with it. Maybe they should have a good look at their business model and start treating their customers with a bit of respect before they lose them all.

Sender or ReceiverBoth
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Irene

IreneGippsland, VIC

  • 2 reviews
  • Verified customer

Seamless

published

We booked BHF to arrange a collection in Queensland at a home address on Friday and the item was delivered to Bairnsdale Victoria Tuesday morning. We will definitely use BHF again. It was all so easy. From quote to booking to delivery. Can't recommend them enough AND very cost effective

Sender or ReceiverReceiver
Jennine

JennineCanberra

  • Verified customer

Terrible terrible terrible

published
Sender or ReceiverReceiver
Jill

JillCobram

  • 3 reviews
  • 2 likes
  • Verified customer

Excellent door to door service

published

We sent 2 packages from Northern Victoria and the service was amazing! Picked up in a timely and courteous manner on a Friday and delivered to a WA address on the next Tuesday!

Sender or ReceiverSender
Lana

LanaMullumbimby

Excellent prompt service

published

I sent 3 packages from a regional country town in NSW to an address near Melbourne using BHF Couriers. The packages were picked up on the designated day, and delivered 3 days later - they estimated 2-7 days. This was my first experience using a courier service for large parcels and I was a bit concerned because I had cancelled with another courier because the driver did not come on the day that was scheduled. BHF provided a great quote, great serviceI and I was able to track the parcels online and confirm delivery.
Very satisfied with the service - prompt, efficient and professional. Based on this experience I have no hesitation recommending BHF Couriers

Sender or ReceiverSender
FERIEL

FERIELBRISBANE

  • Verified customer

Disappointed

published
Sender or ReceiverReceiver
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Yachtbird

YachtbirdSydney

  • 2 reviews
  • 1 like
  • Verified customer

Great service and very good price

published

Sent a large car rim and tyre package from Bairnsdale in Victoria to Winton in regional QLD. Every part of the exercise was simple and handled with professional ease. A special thanks to Bernie at the call centre. I wanted to change the delivery address in Winton and Bernie handled it for me, getting back to me quickly and confirming all details when they had been changed. Well done Bernie, you are a champion!

Sender or ReceiverReceiver
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  • Verified customer

Great Job

published

We sent a parcel to melbourne it was a very good price and we got excellent service from all staff we spoke with. The parcel was delivered on time.
We would not hesitate to recommend this company and will use again ourselves
Great Job thanks very Much

Sender or ReceiverSender
  • Verified customer

Product delivered in time

published

I used this company for the first time. Whilst I had my reservations, the product was delivered in time as stated in the quite at a competitive price.
Reference: 140828

Sender or ReceiverSender
Nigel

Nigel

  • 2 reviews
  • Verified customer

Fast, Reliable, Cheap and Friendly

published
Sender or ReceiverReceiver
rizla

rizlaWollongong

  • Verified customer

Promised a service they cannot provide, now stuck with a $1400 freight I cannot get shipped.

published
Sender or ReceiverReceiver
  • Verified customer

Can't fault service

published

Needed parcel from Perth to Sydney same day, they promised and delivered. Even rang me when arrived late Friday night to arrange pick up early Saturday morning in botany as promissed. Highly recommend excellent service

Sender or ReceiverReceiver
Page 1 of 5

Questions & Answers

Rob Z.

Rob Z.asked

Can you pick up in Hobart (Tas) and deliver to Surf Beach NSW?

1 answer
Rich
Rich

If you have nothing good to say about something its best you say nothing.

Martin B

Martin Basked

Hi I have been given a court order to remove a review that a customer did on us.What do we do from here?

No answers

Get an answer from our members and BHF Couriers representatives

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