Big W

2019 calendar still being on sale on 2020. This product was bought at carnes hill shopping center and they also have no calendars that are useful for students how need dates.

Wanted some lace ,I asked the guy couldn't be bothered to answer me so I rang to ask them why don't they get more in they still couldn't tell when It was coming in ,no wonder they are closing the stores down ,they can't be bothered ,found it cheaper on line else where

There is absolutely no elastic support. Even before my first wear the elastic had come undone. I had to keep pulling them up. Will definitely not be buying this product again.

I bought a 32 GB SD card from big w, I inserted it in my security camera and few days later tried to check if it is be saved to my SD card, and on my computer it shows the SD card is not readable, tried few times with different adapters still didn’t work, I went back to the store where I purchased it, they said the package is opened so they can’t give me a refund or exchange, but seriously, how would I know if it is not working until I open the package and tried it?

went on the website prior to going to the store to guarantee i would find what i’m looking for. there were 4 options. they had only one of those four in stock, men’s medium. i was looking for a women’s size small. took three workers to help me find the shirt and non of them could explain to me why the shirts were advertised on the website when they were old stock that they no longer had.

So, Merrylands BIG W whilst trying to purchase Dyson Handstick which is in current sales catalogue, we are told its available at lay-by counter. When we approached Lay-by counter we were told they don't have any, and are only available on Thursdays or Fridays, but we can neither put our name down for one, or order one and pay for it now. When we asked if we could reserve or pay for one, the girl scrunched up her nose, shook her head and said "No". So not sure how to obtain their goods that are put out the back for safe keeping, if the staff don't assist with sales or helpful information.

The prices are always so cheap, and they always have lots of stock. I have never been able to not buy a product I went in store to buy. The staff are always very welcoming and friendly. The store is usually pretty tidy, but sometimes is a bit too disarrayed. When collecting click and collect, they are very fast and the process is very simple. I really like the fact that Big W offers Afterpay.

Spent time online placing a large order, carefully selecting which items were listed as AVAILABLE from the store I wanted to collect from. Order went through and the very next day my order was cancelled as NO items were available. Very frustrating customer experience. And a generic email stating the order was cancelled and funds will be returned within 5 working days. Sort your fulfillment issues Big W, to stop pissing off customers!

always a pleasure to visit the BIG W Kwinana store, the staff that work there are super friendly and always keen to help out when we can't find anything, i reccomend this as the best big w to visit!!

Usually a long wait at the layby counter either in person or by phone but great service once i get through. I once was short changed but the shift manager made it right and gave me an additional ten dollars off an existing layby to compensate. Overall very happy with the staff but there probably should be more of them or more being trained on layby.

BigW online and retail store is amazing.
Always love shopping.
Customer service is excellent and products for pick up or delivery always on time.
Been a long term customer of Bigw.
Thank you BigW

I found their service to be extremely fast. I live in Tassie ordered on a Wednesday and it arrived on Friday , the same week and it came from Melbourne. I can't even get an order that fast from here is Tas from another big store. Their postage cost is very reasonable, half the price of the other big store I order from. Will definitely order from again.

Fast shipping,always receive confirmation email for shipping a day after ordering,always comes in a fast time and packaged greatly,never had a problem with them befor,will continue ordering and shipping from
Big w

@ around 2.35 today on 3rd of February, try to contact bigW menai ask for book title Called targeting Homework, waiting on the phone and transferred 2- 3 times, and last time asked if I want to hold, I said no more wait, I need you to fix my problem, unprofessional way talking to the customer, with no even apologize as get the client waiting something normal.
you guys deserve to be sold.
not happy, not buying from BIGW again!! very simple....

My daughter brought a size M T-shirt for Xmas, its fit is too tight - Big W will not exchange for a size L, unless a itemised original receipt is produced which has been misplaced, they can't match a credit card slip transaction to it either unlike their competitors - I'm thinking of taking my business elsewhere & recommend others to do so as well via social media !

I had bought online so the offers were good, website was easy to use and navigate. AfterPay option was available. Good product range and variety. Promotional materials available. On-time delivery

I will never purchase an item from a Big W store again, online or physical. Ordered my item and then waited several days for it to be dispatched, to then receive an email saying they cannot provide the item, becasue it was unavailable when I purchased it, and they have cancelled my order. If it was unavailable when I purchased it, why was it showing as in stock on the site, and why did the online store let the purchase go through? Seriously, was your online store designed by a moron?

Absolutely pathetic business model, would give them minus stars if the option was available. Steer well clear of these cowboys.