Reviewer Photos & Videos
Not worth it
So unhappy with my product. I purchased a blanket gift for a friends birthday and it turned out very below average. The photos themselves are fine, but have printed on the blanket so crooked. As I’m paying $110 for it I would at least expect it the photos to be printed on straight. Kinda embarrassed to now give this as a gift.
All sorts of problems with new big W photo website
Words & photos to blurry to see. I've used 2 different browsers with the same result. You need to zoom in to read the text you type but the type option doesn't work on zoom so when you type you have to zoom out again & everything is unfocused. I am getting headaches doing my books. The features are very limiting without many backgrounds to choose from & no borders. No embellishments. Fonts are very limiting to & bare no relationship to the sizes they were before. Also doesn't seem like any of the suggestions to improve the site have been actioned. Very disappointing.
Great photo books
Was very happy with the photo books I've done with Big W. Found the site very easy to navigate and the variety of layouts. Very happy with the special prices on hardcover books, affordable for those of us on a low income. Would love to see Big W introduce being able to put a title under the photo that's on the front cover. More than happy to recommend Big W photos to family and friends.
Good value for money and was the perfect gift... very happy with the product. I selected item due to the fact it was a special promotion.. happy to recommend this item...
The reviewer stated that an incentive was offered for this review
Best photo albums and books
Every thing that I ordered was great the photo albums the chopping board and the teddy bears I would definitely recommend Big W photos excellent service very reliable thank you
Why change your online photo site
I tried to do a photo book on the Harvey Norman online site, only to find they have changed the way it’s done, it’s now useless. I decided to give Big W ago, GUESS WHAT, same terrible setup as HN. I have just waisted 2hrs trying to do one simple 8x6 photobook. It kept dropping out and losing pics & wouldn’t let me save anything. Ridiculous. Looks like I’ll be going to Snapfish. Please look at the reviews from other cust trying to do photo books and please fix this issue.
Big w photo new site has a glitch
Ive created many photo albums on the old big w site with no problems. am creating my first album on the new site and have had several issues. I had finished my 60 page project, saved it, went back next day to proof it and it was blank yet all my photos were uploaded there with ticks next to them indicating which ones had been used. Rang support, tech help said i deleted it nothing they can do. I didnt delete it because if i had how come 450 uploaded photos were still there with the tick next to them! How come when i rang help she said they had ...already had 4 calls that morning with the same problem. Did they tell those other customers they accidentally deleted their project too! Im hesitant to start again in case this one disappears too! Wont be using big w ever again after i somehow redo my 60 page project :(
Reliable for family pics!
I've always used Big W and never been disappointed. Quick delivery and very affordable! My daughter-in-law just gifted us 4 beautiful photo blocks from their recent family photo shoot. Displayed in "pride of place"!
The new photo website is horrible
I have ordered a few photos books from Big W photos. They are fantastic and you can get some really good deals. The new website is horrible. It's slow, doesn't upload all pictures, keeps coming up with errors. Won't be ordering again purely because website is so painful.
Metal print from Big W was fantastic
Nervously ordered a Big W 75cm x 100cm metal print and was thrilled with the result. It came out FANTASTIC. Colour and pixels were spot on. Paid for high pixel vector image at alamy.com which helps. If you submit a rubbish image, you'll get a rubbish print! They have super sales all the time, and with click and collect, there was no shipping cost. We love our print.
Love these photo books, easy to use, prices are good, with great results. The previous background options and wide choices of word balloons were much much better, but you can still put together a great photo book.
Much better than anticipated.
Great choice of products & prices. Photos were just screenshots & we weren't expecting much.... But WOW! they all look amazing - thank you.
We will definitely use the online option again to collect in store.
A real head ache to work with.
I've done calendars in the past with BW and was reasonably pleased. So I decided to get my holidays in albums with it too.
I have not used the old site and I'm told you have to use one or the other but no connection between them.
With the new site there are no guides available and there are strange features with strange events like spread pages disappearing. (I read some people lost the lot!)
If you're on the last page and try to add more (before or after)...the 'after' wont work and your last page will be behind the the added blanks! There i...
Excellent quality and online customer service
I designed premium cushion prints for mothers day, received all on time and quality was excellent for 2 out of the 3 cushions. When I asked for a reprint of the 3rd cushion due to poor printing, customer service were very accomodating and reprinted with no issues. It turned out perfect.
Questions & Answers
Borders? Where have they gone....
The new Big W photo site is not easy, I can't even work out how to start a new project and it won't let me download any photos. I'd like to say that losing all the books I have made previously is really not a good way to keep customers. Is it because I have a Mac that its not working?
I have also lost all my old projects!!! You can still access them from a tab that says open old site
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