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Big W Photos

Big W Photos

4.2 from 833 reviews · View Statistics
See the Best Photo Printing Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Big W

Reviews

  • Rates and Fees
    4.7 (82)
  • Job Satisfaction
    4.7 (80)
  • Timeliness
    4.7 (93)
  • Product Quality
    4.5 (370)
  • Return Claim MadeYes (11) · No (385)
  • Customer Service
    4.5 (338)
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Reviewer Photos & Videos

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Stewart
StewartMetropolitan Adelaide, SA

Big W calendar

published

I used the Big w web site to produce a family calendar. The website is a bit difficult to negotiate and takes a bit of getting used to, however the final result was good and value for money. Production and delivery to a local store was prompt and ahead of schedule.

Job Satisfaction
4/5
Timeliness
5/5
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My children and friends love the calendars

published

I make individual calendars every year and find the sight easy to use and the finished product is of high quality. Cost is good especially when on special price and time slowed to make is fine.

Rates and Fees
4/5
Job Satisfaction
5/5
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Yvonne L.
Yvonne L.South East Queensland, QLD
  • 10 reviews
  • 5 likes
  • Verified

Missing posters!

published

Went in twice, they didnt know what I had ordered or where they were. They don't have computer system tracking and rely on you to tell them what you ordered

Rates and Fees
5/5
Job Satisfaction
1/5
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Krystal H.
Krystal H.Sydney, NSW

Patience required, but so worth it!

published
Job Satisfaction
4/5
Timeliness
5/5
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Angnat
AngnatBeechford
  • 5 reviews
  • 2 likes

Brought for present

published

Just love the engraved glass wear..perfect for present’s.
Heaps of different styles and done so well. Price is fantastic and posted quickly.
The steam less wine glass is one of my favourites.
I’m a return buyer and I will be buying more.

Rates and Fees
5/5
Job Satisfaction
5/5
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Louise
LouiseSouth-Eastern Region, NSW
  • 7 reviews
  • 1 like

Was perfect. Had it made for a gift and thet loved it.

published

Had a few prints done for xmas presents, everyone loved them and got many compliments. Recommend to anyone. Will be creating more in the near future.
So many sizes available. Great work

Rates and Fees
5/5
Job Satisfaction
5/5
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Sally D
Sally DMetropolitan Adelaide, SA
  • 2 reviews

Photos in a flash!

published

I have been using Big W for photos, photo frames and other photographic giftware for many years. It is always easy to use and if I do have a question, because the technology does change, I always receive prompt and friendly help. The lass who works there has been employed for many years and is always friendly and efficient. The quality is always very good and I receive photos very promptly. It is because of this I would go nowhere else. I did try another chain store for a canvas print and was disappointed with the quality, so never again.

Rates and Fees
5/5
Job Satisfaction
5/5
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Great calendars

published

Really liked the functionality of the BigW website for creating calendars. Easy to use and much more flexible than some competing suppliers. I am looking forward to using it for some of the other print products

Rates and Fees
5/5
Job Satisfaction
5/5
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Tango Juliette
Tango JulietteNorth Western Region, NSW
  • 2 reviews

Great products. Website a bit difficult.

published

I found it easy to get the photos onto the project- but difficulty at the last step when I wanted to “print”. I never knew it had saved. Frustrating me countless times, while I tried again and again to make my project. At the end, I found it had automatic saved my project ( about 6 times). I know it was probably me, although I think I’m reasonably tech savy, if I have problems, I’m guessing I’m not the only one.
Products turned up in time, and were really nicely prepared. I have made many photo products. The outcome always very good.

Rates and Fees
5/5
Job Satisfaction
5/5
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Deenika
DeenikaGreater Melbourne (Outer), VIC

Love my Canvas Photos!!

published

Always great quality pictures/ canvas, really quick turn around and quite regularly often really great specials that you can’t pass up! The online process is convenient and user friendly. Thanks Big W!!

Rates and Fees
5/5
Job Satisfaction
5/5
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Katarina Z.
Katarina Z.South East Queensland, QLD

Christmas gift

published

Absolutely love how the photo turned out enlarged for our in-laws. Thank-you Big W you did not disappoint us.. it looks great up on the wall. Couldn’t be more happier..

Incentivised Review No
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Ian
IanSydney, NSW

Very comfortable access and results

published

We have found the results of the photo printing to be faultless -- the staff are always ready to assist if we have any questions in regards to the screen layout and format --

Rates and Fees
4/5
Job Satisfaction
5/5
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I love my annual family calendars!

published

For 10 years I have used BigW Photos to make a calendar using annual photos of our ever growing family. Great value and quality. The kids especially love to look out for their special photos on their birthday!!

Rates and Fees
4/5
Job Satisfaction
4/5
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Patricia M.
Patricia M.South East Queensland, QLD

I love my new keyring!

published

I ordered a square keyring, with a photo of Phoenix, my beautiful elderly cat. It is double sided, so I can see more of his cheeky lovable face. Great price and quality.

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Job Satisfaction
5/5
Timeliness
5/5
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Kat
KatSydney, NSW
  • 2 reviews
  • 4 likes
  • Verified

Big w photos sucks

published

It’s 21 December
This morning I ordered 4 key rings and 5 photos printed..
Ordered, paid, went through etc
$16.40 deducted from my bank account from Big W Photos.
No confirmation email. No order history.
Called Big W, there’s no record of my order.
So they say I need to fill an automated form to say what happened as the site is external to big w and they don’t have a phone number!
Absolute shambles. So angry. Don’t want to order more now in case they take more money and don’t send the order

Customer Service
2/5
Incentivised Review No
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Questions & Answers

Deb
Debasked

How do I change the order of my pages on the new site?

1 answer
Krystal H.
Krystal H.

I don’t think you can. If it’s possible, I’d like to know too! It was a pain

Elizabeth W.
Elizabeth W.asked

How do I save my calendar when the save button is constantly spinning and in a shadow not allowing me to complete my project?

No answers
Carolyn
Carolynasked

How do I remove unwanted text event from a calendar grid when it does not appear on the current events?

No answers
See all Big W Photos questions

Get an answer from our members and Big W representatives

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