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Big W Photos

Big W Photos

4.2 from 483 reviews

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Reviews

Review distribution

5 star
328
4 star
70
3 star
13
2 star
21
1 star
51

molly_chick

molly_chickGreater Melbourne (Outer), VIC

  • 8 reviews
  • 4 likes

Slow and Tired website. Needs updating

published

I have been using Big W's online photo calendars for at least 10 yrs now and create many every Xmas for friends and family. Although the price for the calendars are reasonable when they are on special, the website is so slow to load up and I think Fujitsu or Big W need to update the boarders and backgrounds and embellishments they offer for the calendars. In the whole time i have been creating these calendars it is still the same things i can add as to what it has been for the last 10 yrs. Please update your embellishments and boarders for the online calender's and update your website as its always slow to load up and to sign into and to upload my photos to it. If i could find somewhere else to do my calender's i would .

Product Quality
Return Claim MadeNo
Store LocationLilydale Vic

Photo books are excellent

published

Soft cover personal photos book was perfect. Fabulous colours. Front and back covers beautiful, on glossy paper. I wait for the specials and then go crazy and put my imagination to work. Loved the last one so much, l ve already finished another and am waiting to receive it. Value for money is extraordinary when you wait for the specials. Worth the wait. Mind you, l d even pay the full price, as that is even worth every cent.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationRockdale big w
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Great product and service, never disappoints!

published

I have been using the BigW photo service for several years and have always found it extremely user friendly. The turnaround times are always as indicated or earlier. Thank you

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
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TonyB

TonyBPerth, WA

  • 2 reviews

Worth it!

published

I have recently spent several hundred dollars on canvas & glass prints over the last few months. The service has been faultless & the quality & pricing excellent. I look forward to hanging many more pictures on our walls or giving as gifts. I am not surprised as the print quality is just an extension of the picture quality from my camera gear.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationonline order with delivery to store of choice
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sharann

sharannVictoria

beautiful photos

published

I have bought a few different types of photos from big W. the quality is excellent and delivery is very fast. I highly recommend Big W for all your photo needs.

Product Quality
Customer Service
Return Claim MadeNo
Store Locationonline
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shutterbug

shutterbugNew South Wales

  • 3 reviews

Excellent result

published

90cm x30cm photo printed perfectly. Now hanging on the wall. Best price and quick delivery. Colours accurate and packed securely and very pleased with the result. Will order from BigW again.

Product Quality
Return Claim MadeNo
Store Locationonline

Happy Customer

Happy CustomerMetropolitan Adelaide, SA

The App is so easy to use!

published

I recently put together a photo book of our holiday snaps on the Big W Photos App. It was really easy to use and there were many layout & price point options. The book looks amazing and as always Big W get everything right. Highly recommend.

Product Quality
Return Claim MadeNo
Store LocationHallett Cove

lyn

lynPerth, WA

Photobook was exactly what I hoped for.

published

The photo book took a little longer to make than I expected but the finished product was worth the wait. The photos were clear and the colours were accurate. Love it.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
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Marg

MargSouth East Queensland, QLD

Keep the memories

published

I have used the BigW website quite a few times and the quality is good. I like saving on postage by picking up my photo book at the store. It has always come in earlier than indicated.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBig W at Tweed city
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Photo book

published

Happy with quality of photo books. Have only made a few but not happy with my sale voucher. Purchased voucher back in July and when processed finished product by due date still had to pay extra.


Photo fan

Photo fanVictoria

Convenient

published

Easy to complete a photobook with the app on my iPad. The formatting options are readily available but there is still scope for personalising the photo book. Had trouble however in adding text

Product Quality
Customer Service
Store LocationNarre warren

Warren

WarrenFar North Queensland, QLD

  • 6 reviews
  • 5 likes

Do not Expect to get what you see!

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationOn line
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Rachel

RachelSydney, NSW

fantastic service and high quality

published

Highly recommend Big W for photo books. We did 4 of them for our wedding, all hard cover, exceptional service with fast turnaround, had slightly damaged book in transit, was replaced easily without bother.
can't recommend them enough. Fantastic value for money. will definitely use again.
I also get all my single photos done through big W as well which come out great.

Product Quality
Customer Service

Nan Johnson

Nan JohnsonMetropolitan Adelaide, SA

Photo luggage tag.

published

The original photo luggage tag was disappointing The hole was punched on the wrong side thro the child’S face BUT I’m so pleased to report it was redone PERFECTLY! Thanks

Product Quality
Customer Service
Return Claim MadeYes
Store LocationArndale Kilkenny
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Helen H.

Helen H.South East Queensland, QLD

Lovely quality hard cover photo book.

published

The hard cover is very good quality, and resistant to damage. The pages are sturdy, the quality of the printing is high, and the book will be treasured by the family.

Return Claim MadeNo
Pantha

PanthaCentral Queensland, QLD

  • 2 reviews

Photo book excellence

published

Photo book experience was terrific. Easy to set up and use and finished product was great. Photo book was appreciated by all who saw it and I would recommend this service.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOnline
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Erney Ern

Erney ErnSydney, NSW

  • 3 reviews

So cheap

published

If you don't need the service, than this is by far one of the cheapest option to get your photos printed. It was a little confusing at first to work the machine, but after 10 minutes, its really easy to operate. You get your photos almost instantly if there's no one in line.

Product Quality
Customer Service
Return Claim MadeNo

A love these books, I have made several now.

published

All positive, the only criticism is website design, unable to enlarge to see and check in fine detail. Other than that a good system and product. Very happy with my book


Deb Pickering

Deb PickeringSouth East Queensland, QLD

Love Love Love them

published

The system is easy to navigate and the end product is top quality. I have done many photo books, canvas prints, Gift mugs and photos developed. Delivery is on time.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationCarina/ Carindale
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serdan

serdanGreater Melbourne (Metropolitan), VIC

Big W photo book

published

I have been using Big W photo service for near 10 years. The quality printing and service is quite outstanding compared with the other service companies. I would recommend to other to consider Big W.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBox Hill, Victoria
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The reviewer stated that an incentive was offered for this review


Page 1 of 25

Questions & Answers

Rikki Kerr

Rikki Kerrasked

I have prepaid for 3 books, 60 pages in each. I can upload my photos with no problems but I can't seem to access any of my albums.

2 answers
Happy Customer
Happy Customer

Hi Rikki, Have you saved them? Are they in your cart or are you still working on them? Hopefully we can get to the bottom of this for you!

Rikki Kerr
Rikki Kerr

I have the three books (60 pages each) in the email you sent me but cannot work out how to get them onto the website to start working on them. Previously, I purchased a book and then went straight to making it up. I have uploaded some photos as I wish to insert them into the book a few pages at a time, uploading more as I go so I don't have 300+ photos trying to work out which goes where! I really need to know how to add an album once the photos are uploaded. Hope this makes sense to you.
I have made many books before and never had any trouble but now I just seem to keep going around in circles.
Please help me!!!! Linda Kerr


Ursula.B

Ursula.Basked

I have some old disposable camera's can I still get them developed.

No answers

funnyfeline m.

funnyfeline m.asked

Can you print a photo from a slide show dvd?

No answers

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CategoryPhoto Printing Services and Physical Shops

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