Over a month and still awaiting family’s Christmas present
Ordered a calendar for family for Christmas within time frame received with incomplete calendar called and said it would be reprinted and still a month later awaiting family’s Christmas present to be reprinted called up local store numourous times to be told they will call when it’s ready.
Great price, great product & super easy
Making my calanders for Christmas was easy. The upload from Facebook streamlines the process, there are always great specials around Christmas time and the free in store pick up is a huge bonus
Wedding photos turned out a treat!
Glass tiles were of fantastic quality...couldn't tell the difference between the professional studios mega- expensive ones and the Big W variety. Saved a fortune! Will be using this service again.
With Big W Photos site, it is so easy to create so many things with your photos. I have purchased many items and as always, these canvases with our family photos on them, are brilliantly clear and perfectly finished. Love them! I'll be back :)
- Verified customer
Fantastic Quality Product
This wasn't the 1st time I got photos printed from BigW, but this was the first time I got a canvas done. Must say it's very good quality and really happy with the end product. The Big W photo app is a great tool as well. And found it really easy to upload, adjust and get the order through without an issue. Further happy with the Delivery time and pick-up at Big W South Yarra, which has always been a great shop with friendly staff.
well worth the effort
it takes a little time and preperation to collate / upload your photos.. but the end result is well worth the effort.. highly recommended to those who like to printout their digital photos.. the quality of the 'soft-cover' photo album book was excellent and I will be ordering more..
Excellent quality photo calendars
My family were thrilled with the beautiful quality of the Big W photo calendars I gave them at Christmas. They were easy to make and the price was very reasonable. They all also were ready in time for Christmas with only 10 business days needed to be made and then ready to pick up in store. Brilliant!
Great quality and quick turnaround
I was amazed that my photo books were printed and available to collect within four days of ordering (nine days before Christmas). They made fantastic gifts, the two recipients both commented on the quality. Will definitely order through Big W again
Ordered a 2020 calendar for a Christmas present and received a 2019 calendar. Was mucked around and had rude customer service from workers just trying to get my order so wont bother asking for my calendar to be fixed and probably wont use Big W photos again.
- Verified customer
Personalised Pillow Case
I have printed various photos with Big W. Usually, I get a warning that some of the photos' quality are not good and so the printed result may not be as good either. I got the same note when I printed some personalised pillow cases. Thankfully, they came out well. I have no regrets doing them! My pillow cases were a hit with the kids! Thank you, Big W Photos!
Poor colour quality and clumsy photobook creating process
I wanted to try Big W photo printing services for single prints and photo book gifts. A very disappointing result for single prints. I ensured the images were high resolution, high quality and individually adjusted for best settings in Photoshop. The colour cast and brightness/contrast results on the prints are extremely disappointing. Faces/skin tones look very washed out and pasty. I had ordered these prints to send as gifts. Now they are in the rubbish bin.
The photo book process is clumsy and laborious. After several hours creating a photobook, the software would not allow me to complete the purchase - it stopped midway through the ordering process and would not allow me to exit or proceed further. Disappointment all round.
Service and quality were perfect
I loved my products from Big W photos. The quality was amazing. I have shown others my products and since seeing them they have now ordered their own. We gave Christmas cards out on the weekend on which I had put a group photo and everyone loved them.
Software not user friendly
Follow up with the staff is exceptional. They are always there ready to help. I now will have a great memory of my trip in photo book form, although the photos are not pristine quality, despite having the book reprinted for me at no extra cost.
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Questions & Answers
I have an online order where 2 photos won’t upload. I can’t delete them as they try to upload and my order won’t process. What can I do?
Hi - do you have a phone contact number to chat to someone ab out orders? Do you know if you are having New Year Specials?
I was wondering if anyone knows how Big W photo books use measurements in their books, I'm trying to figure out how many photos I can put into a large landscape book without leaving it too small, I've tried measuring on an older photo book I've done through them and my measurements and the photos in the book don't match.....can someone help me on this please..
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