Bing Lee

I ordered a laptop of which I have not even received yet and they dropped the price $200. I should be entitled to this discount as I have not even received it. I rang there help line and they more or less told me bad luck.
Beware dealing with them. Will not deal with them again.

Would never buy anything from binglee, they obviously don’t know what they r doing. They get orders and cancel it for no reason

I bought online from Bing Lee directly, advertised price $263 plus $6 postage minus $10 discount and got it for $259 delivered. They took my money and 12 days later when I've called, they said they don't have stock and it's on backorder. Checked Bing Lee website to see the same doorbell was still advertised at the $329 price and it's IN STOCK for pick up and delivery. I contacted Bing Lee and received a standard reply - "we're expecting stock to our warehouse soon (in week or month - they did not specify)" and cannot guarantee it will be delive...

Bought a machine from the on the 10th of May.

Ended up spending over $1200 on a machine and they had a promo "free delivery, install & removal of the old machine".

Machine was promptly delivered & installed.

Was wondering why after each COLD wash the clothes come out very warm, thought it was strange and thought maybe the machine was heating the water and thus faulty.

Called Bing Lee Alexandria FOUR times:
1. Spoke to sales guy who said should be fine...

Bought a 75' TV from Bing Lee, it arrived damaged (internal crack) which I only noticed when I turned on the TV. I contacted Bing Lee and the tv was replaced the next day. Stellar Customer Service!

I was hoping to find a tablet as good as my Samsung Pro which is 6yrs old and has dementia! Well, to my surprise I found my new tablet quite easily, I now have a Samsung S7 my oh my what a difference.
The only disappointing thing is the $100 voucher for "Naked Wines" for purchasing from you, the mimimun spend is $155 plus $29.90 postage, this would leave me $84.99 out of pocket, not really a free gift, is it.

I ordered some items during the end of financial year sale. The website said 7-14 says for delivery. After placing my order, I received an email saying it was going to be 35-40 days. I submitted two support forms without reply; so I called when I had time and was advised that they had no date for the arrival of the goods.
They were not apologetic or empathetic towards the error and ‘cancelled the order and requested a refund’.
I will never shop with them again.

They don't respect their "Competitor Pricing Policy." Instead, they try to give you all kinds of explanations and excuses not to offer you the discount (match the price).

I bought online from Bing Lee through Catch of the Day, advertised price $599 plus $10 postage. Took my money and 2 days later Catch of the day said they were out of stock. Checked Catch of the Day website and Bing Lee website to see the same vacuum was still advertised 24 hours later with Catch still offering it at the $ 599 price. I then checked the next day and they both are still advertising the very same Dyson stick vacuum, but Catch of the day had added an extra $200 to the price and Bing Lee an extra $300 to the price. I contacted...

I called them today regarding my late delivery, the staff member blamed me rather than apologizing for the late service !!!!

Purchased a vacuum on Catch (later told seller is Bing Lee). More than 24 hours later order was cancelled and refunded me $609 store credit because I used gift card to pay for the deal. But I purchased gift card because of the deal in the first place, now I’m stuck with $609 store credit that will expire in one year. I reached out to the seller Bing Lee, who didn’t read my message properly and copied and pasted some template answer. So disappointed with this experience, and so sick of this seller who does not honour a deal they advertise. Even ...

I bought some tp link bulbs from there ebay store and there catch of the day store! so 2 stores had this price.But they cancelled and refunded both orders claiming limited stock. Ebay has a stock count feature so no sure how they could do this. Very dissatisfied.

Disgusting service, presented a deal cheaper than amazon, took our money and then refunded as no stock, yet their website still shows stock of the item. Completely untrustworthy reseller that should be avoided.

Bought a rice cooker online with Bing Lee. I didn’t notice any delivery fee until I looked at my cheque account and noticed a fee of $6 had been added to the price of the cooker. Not until you check-out do you get an idee of delivery tome which, in my case, was an unbelievable 10 days. Finally, it was mentioned that an invoice would be sent to my email address and that the email would include a tracking number. This mail, very unusual, did only come many days later. Conclusion: [1] delivery fee not very visible, [2] as one doesn’t receive a con...

I been a loyal Bing Lee customer the past 5 years buying every single appliance from Bing Lee from our local store at Burwood.

Recently, I bought a heater from Burwood store a few days ago. Wasn't aware of the low capacity of the heater which wasn't suitable for our living area. Asked for refund and was told it wasn't an available option. Will be buying from Harvey Norman from now. Very dissapointed on the refund policy of this Australian company.