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Birdsnest

Birdsnest

4.8 from 158 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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zaq
zaq
  • 11 reviews

Recommend design, fabric, fabrication and customer service

published

Ordered 2 wrap dresses size 20. They arrived shortly. Happy w/ design, size, fabric and fabrication. However one of the dresses had a stain on it. I contacted customer service for replacement but non were available in my preferred colour. I really liked the dress. Customer service problem solved by offering to cover costs of dry-cleaning. Dry-cleaning removed the stain. Birdsnest refunded the costs of dry-cleaning without any hustle.

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Birds Nest
Birdsnest Online x.Birds NestSend a private message

We're so happy to hear the issue with the dress was sorted to your satisfaction and you can now enjoy wearing your new treat! We look forward to seeing you back in our nest again real soon. Love, Katherine and the birdsnest girls x

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Marisa
Marisa Hobart, TAS
  • 2 reviews

Stunning style!

published

Fantastic range and great choice of sizes - and I absolutely love the great styling and outfit ideas! Alongside their easy returns, it makes Birdnest the perfect online shopping experience.

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Birds Nest
Birdsnest Online x.Birds NestSend a private message
Marisa
Marisa

Thanks Katherine xxx

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Narelle
NarelleSouth East Queensland, QLD

Love the clothes I get here

published

Never had a problem with any orders and have ordered often. Great range of clothes (much Aussie made) and fantastic service.

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Birds Nest
Birdsnest Online x.Birds NestSend a private message

Hi Narelle! Thank you so much for the shout out, we're thrilled to hear you have had such a positive experience in our nest! Thanks for being a birdsnest girl, love Katherine and the birdsnest girls x

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maggie
maggieGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Best online service and products.

published

Birdsnest clothing items are very good quality; many Australian made.
The range of styles and different fashion options are excellent. The delivery process is incredible, usually within 1-2 days and the return process is the best I have encountered. The team behind the company is professional, courteous and helpful. Well done.

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Birds Nest
Birdsnest Online x.Birds NestSend a private message

Hi Maggie, thank you so much for your review, we're thrilled to hear that you have had such a fabulous birdsnest experience! We look forward to seeing you back in our nest again real soon x
Love, Katherine and the birdsnest girls x

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Elaine
ElaineHunter Region, NSW

I’m Amazed!

published

Hi Birdies, I ordered my Black Boho “Flow with me Jumpsuit” and “White layered tank” (16) Monday 24th. You are amazing!!! The Aust Post delivery came today 25th. Emails to inform me exactly when to expect them.
Beautifully wrapped. I’ve tried them on and WOW size is perfect!! ( Only an Australian company with Australian Made garments could do it so well.). I’m going to look at the Jackets now. I’m glad to say I’m so happy to join the flock!! Wearing the Jumpsuit tomorrow Australia Day YAH!!

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Birds Nest
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Leonie
LeonieSouth-Eastern Region, NSW

Fantastic!

published

Yesterday morning I ordered a pair of shoes online from Birdsnest. Imagine my surprise ( & delight ) when I was notified this morning by Australia Post that my parcel was ready for collection! Fantastic service & the shoes will fit the bill though they weren’t my first choice.

  • Incentivised Review No
  • Return Claim MadeNo
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Birds Nest
Birdsnest Online x.Birds NestSend a private message

Hi Leonie, we are super proud of how fast our birds can pack and send your treats flying out to you, so thanks for for the shout out! We are so happy to hear the shoes are a winner!!! Love, Katherine and the birdsnest girls x

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D.M.S
D.M.SSydney Surrounds, NSW
  • 6 reviews
  • 1 like

Can’t fault this business!

published

Have purchased from here many times and they offer such a great service. Returns are so easy, no fuss, and delivery is very prompt. They also provide really thorough detail on their website to guide your purchase. Highly recommend.

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Birds Nest
Birdsnest Online x.Birds NestSend a private message

Thank you for the lovely feedback! We're so happy to hear you have had such a positive experience in our nest and look forward to seeing you back again real soon x
Love, Katherine and the birdsnest girls x

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Joanne Gibson
Joanne GibsonSouth East Queensland, QLD
  • 3 reviews

The best online store I have ever used

published

Beautiful garments as described. Rapid delivery..less than 24hrs. Beautifully wrapped, with personal, handwritten message. Will never buy anywhere else...first time buying from the birdsnest...sold.

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CustomerOne
CustomerOneMelbourne
  • 44 reviews
  • 23 likes

Impressive customer service

published

I returned two items which were not to my liking and Birdsnest very promptly issued a refund which is impressive in the current climate. I appreciate the level of customer service provided by Birdsnest.

  • Incentivised Review No
  • Return Claim MadeYes
Birds Nest
Birdsnest Online x.Birds NestSend a private message

Thank you so much, we are so happy to hear our return process went smoothly for you. We hope next time we see you in the nest your treats are winners! Love, Katherine and the birdsnest girls x

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Michaela S.
Michaela S.Sydney, NSW

Every order absolutely awesome!

published

I ordered a few times from birdsnest was never disappointed!
Beautiful clothing, high quality and super fast shipping and returns!
Normally ordering online I have the problem to keep anything, with birdsnest it’s the opposite! I hardly ever send anything back.
The little bit more money it’s definitely worth the quality you receive.

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MRsF
MRsFHunter Region, NSW

EASY and efficient

published

Ive found this store easy to communicate with, efficient with returns and good website with good details of how to return things. Thank you. Nice to have a professional store to deal with.

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Very impressed

published

I recently purchased for the first time from Birdsnest. The dress I ordered was a beautiful fit, great quality and exactly as described. Delivery was quick and I even received a lovely hand written note with my order. I will definately be shopping here again.

  • Incentivised Review No
  • Sizing True to size
  • Product Appearance As advertised
Birds Nest
Birdsnest Online x.Birds NestSend a private message
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Jacqueline
JacquelineMurray Region, NSW
  • 2 reviews

Great products, lovely team and a fantastic customer service approach

published

Great process. I am new to Birdsnest shopping and I really have been impressed. Had to return two of my first three items as the style did not suit and what a fabulous process. I can flag the items’ return and Birdsnest then holds the items I would like to exchange for while the parcel return is in transit. I have had three parcels to date and each has included a lovely handwritten note. Love the clothes I have purchased and I now have a go to online shop. Many thanks.

  • Product Quality
  • Incentivised Review No
  • Product Appearance As advertised
Birds Nest
Birdsnest Online x.Birds NestSend a private message
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DrN
DrNGreater Melbourne (Metropolitan), VIC
  • 29 reviews
  • 17 likes

Illegal activity, poor quality and awful service

published

Exceptional poor quality clothing disguised as a high end boutique
Birdsnest do not care and their customer service utterly appalling
Breach customer rights for refunds and illegally add to marketing

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Birds Nest
Birdsnest Online x.Birds NestSend a private message
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emily
emilyCanberra 2600, ACT

Will be back!

published

The store is beautiful the clothes are lovely. I found some great pieces.

Chereen looked after me today and she was fantastic. I will definitely be coming back.

Very easy to find what you want.
Very satisfied with range of products.
Beautiful quality at reasonable prices.

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Birds Nest
Birdsnest Online x.Birds NestSend a private message

Hi Emily, we're thrilled to hear you had such a lovely visit to our store! We've passed on your feedback to Chereen and the shop birds and hope to see you back in the store again real soon. Love, Katherine and the birdsnest girls x

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Questions & Answers

colleen
colleenasked
Online store

I see where you are a stockist for Kompanero wallets, do you have "Mizzy":

3 answers
colleen
colleen

do you stock mizzy wallet

Marilyn Fincham
Marilyn Fincham

Dear Collen,
I am just a customer of Birds Nest. I was asked to post a comment of their services.
Regards,
Marilyn

Birds Nest
Birdsnest Online x.Birds NestSend a private message

Hi Colleen, we're very sorry but unfortunately we don't stock the mizzy wallet. Love, Katherine and the birdsnest girls x

Bolanle A
Bolanle Aasked
Birdsnest

I wonder if anyone has experience with shipping to the US and how much taxes were charged and how returns worked?

No answers
Jenroy
Jenroyasked
Birdsnest

I noticed there are a lot of comments about the service which is obviously very good but I would also like to know if the items are of a high quality as they are definitely costly. This is not a problem if they last & are well made. Can anyone help me with this?
Jenny

2 answers
Tillingite
Tillingite
Jenroy
Jenroy

Thanks so much for your honest reply. I have read the reviews on the site concerning the sizing & quality. Its good to know I can trust them. Looks like I'll give it a go. Thanks once again, I really apreciate it.

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Birdsnest

Details · 

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CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $150.00
Mens / Womens ClothingWomensWomens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPay and ZipPay / ZipMoneyAfterPay and ZipPay / ZipMoney
Type of Footwear OfferedCasual & Dress ShoesCasual & Dress Shoes
Clothing TypeGeneral / Everyday, Pyjamas / Sleepwear and SwimwearGeneral / Everyday, Pyjamas / Sleepwear and Swimwear
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