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Birdsnest
4.8 from 108 reviews

See the Best Footwear Shops & Brands in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
98
4 star
5
3 star
3
2 star
1
1 star
1

blissin

blissinAdelaide, South Australia

  • 15 reviews
  • 6 likes

Perfect online shopping experience every time

published
Product Quality
Return Claim MadeNo
1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Jackiwm

JackiwmSydney, NSW

  • 5 reviews

Cannot Reccommend Highly Enough!

published

I love shopping at birdsnest.com.au I find their customer service to be the best of any online store I've ever purchased from. They send a personalised note with each order and I often find a little bonus item in my order. I've been shopping here for years and I'm always happy with the things I order. Great quality and a huge range of products. I love their sizing range too. I love supporting an Australian business too.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest
NooNoo

NooNoo

  • 3 reviews
  • 1 like

Fantastic Online Store

published

I have now been using Birdsnest for two years. Fast service, great website they send to a lovely note with each purchase quick & easy returning. Do not hesitate to use this site. They are terrific. Lots of variety in store & styling thoroughly recommended especially women over 50 great work Birds

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest
Kerri

KerriMid North Coast, NSW

  • 3 reviews
  • 1 like

Great online service

published

The website was easy to navigate and fun. Its great to be able to read the reviews on most of the items that have been tried & tested by the buyers. The delivery was very quick and professional. The items were packaged beautifully with a handwritten thank you note inside. I would definitely buy from this online store again with no hesitation. Love the items I purchased. Thanking you Birdsnest.

Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest

The reviewer stated that an incentive was offered for this review


Kate NSW

Kate NSW

  • 17 reviews
  • 14 likes

They don't sell petite clothing but advertise they do

published

Unfortunately this clothing site advertise as selling petite sized clothing (clothing specifically made to fit ladies under 160cm in height - their own advertising) but it's not true. Very disappointing. I contacted them directly to check the mistake wasn't mine. Their first response kept referring to 'size 6' clothing (which has nothing to do with the meaning petite even by their own words), and after a few exchange emails it became clear they have selected a few regular sized clothes they have decided will fit on ladies of a shorter stature and decided to label them 'petite'. There are no clothes on this site that have been tailored to fit a shorter frame, ie, decreased shoulder to bust measurement, or waist to hip ratio.

3 comments
Birds Nest
Birdsnest Online x.Birds Nest
Kate NSW
Kate NSW
Birds Nest
Birdsnest Online x.Birds Nest

Melissa

MelissaMelbourne

  • 5 reviews
  • 1 like

Sizes seem to focus more on larger sizes

published

I love the service that this online store offers however I find that the sizes they offer run very large. I am an 8-10 and find I find to order the smallest sizes and still find many run too big for me.

Product Quality
Return Claim MadeNo
Sizing Very large

Rosemary Race

Rosemary Race

  • 3 reviews

Tallness

published

Utmost customer service selection of clothes suggestions mix n match friendly staff great feeling personal service achieved lots shopping here

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Joc

JocBrisbane

Delighted with the service, the dress is a perfect fit, good quality, colour is true to the advertis

published

To navigate on line was quite easy, with a great range of clothing to choose from. The boho style dress I purchased is good quality and excellent fit.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Hi Joc, We are thrilled to hear that your new dress is a winner and that you have had such a great experience on our site! We look forward to seeing you back in our nest again real soon. Love, Katherine and the birdsnest girls x

Amy A.

Amy A.Rosa Brook

Always a pleasure!

published

It doesn't matter how small your order, it is handled efficiently and you feel like they really do appreciate your business.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Hi Amy, thank you so much, it's a pleasure having you as a birdsnest girl! Love, Katherine and the birdsnest girls x

Fantastic

published

I am a frequent online shopper and birdsnest is by far the best store that I have ever come across! The customer service is incredible and the employees are very friendly, enthusiastic and confident! A lot of care and thought goes into each parcel that is packed with a personalised hand written note and wrapped perfectly! The items are always delivered in perfect condition! Highly recommend!

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Jodie J

Jodie JMelbourne

  • 10 reviews

Stunningly good site and service

published

This remarkable online shopping experience has clearly been designed by women for women. Think quality products, on trend style advice/coordination with next day delivery. I love shopping here

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Melissa

MelissaSutton, 2617

  • 5 reviews
  • 8 likes

The Best Online Shopping Experience - EVER.

published
1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Birdsnest is amazing

published

I accidently came across Birdsnest's website when I got to the point of frustration finding the right clothing for my size.
What I love about this site, it's not just about the slimmer person and it gives one an insight of the garment for a largee size as well.
My first purchase was perfect, very happy.
Thanks

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Renata

Renata

  • 2 reviews

Birds of a feather

published

Thanks to Nikki Parkinson for navigating me to this great online shopping store I am a recent shopper and I just love the really good quality and styled garments. Each order is beautifully packed with tissue and a very handy Birdsnest bag. Just love this company thanks girls.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest
VanessaLisa

VanessaLisa

  • 5 reviews
  • 2 likes

Best online shopping company

published

I have bought from the ‘birds’ over the past 4 years- all good experiences. I like the honest reviews online and being able to pick via body shape. I recently bought a dress from another online company (which looked horrible on me, no refund just a credit note and poorly made) and have realised how good Birdsnest are- clothes are good quality, returns/refunds are offered- not a credit note to be spent and items arrive quickly and are personalised. Only place I’ll shop online.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest
Kate

Kate

  • 2 reviews
  • 1 like

Living proof that being good to your customers=good business sense.

published
1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Hi Kate, thank you so much for taking the time to leave us such a lovely review! We're so glad that you love the whole nest experience, we love having you! Can't wait to see you back in the nest again. Love, Sarah and the birdsnest girls x


sturnbull

sturnbullAU

  • 23 reviews
  • 14 likes

Easy returns process

published

I ordered jeans in two sizes so I could try them on and see which ones fitted me. My order arrived nicely packaged and the jeans were of good quality. Unfortunately, they didn't fit me (I have a hard-to-fit figure). Returns process was easy and refund was issued promptly. Would buy from this shop again. I live in the country so I appreciate the returns policy.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

OMG Ladies - You are Amazing!!!

published

Recent reviews say it all. This website and their ladies are incredibly easy to deal with, their attention to detail, great variety and realistic products for everyday women, my order was here within three days (like the last two). I can't rave about them enough. Have told so many people. I just wish every company was this easy to deal with.


Elena

Elenansw

  • 6 reviews
  • Verified customer

Good experience

published

I ordered dresses from Birdnest, the process was extremely quick and easy. I got a nicely packed parcel with handwritten note. The quality of ordered items was good.


EmmaLou

EmmaLouSouth East Queensland, QLD

  • 15 reviews
  • 11 likes

My favourite clothing company

published

A lot of Australian companies need to observe how Birdsnest run their business - an excellent variety of merchandise, great quality, lots of sales, fast delivery, friendly customer service with lovely packaging and handwritten messages with each order.


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Questions & Answers

Bolanle A

Bolanle Aasked

I wonder if anyone has experience with shipping to the US and how much taxes were charged and how returns worked?

No answers

Jenroy

Jenroyasked

I noticed there are a lot of comments about the service which is obviously very good but I would also like to know if the items are of a high quality as they are definitely costly. This is not a problem if they last & are well made. Can anyone help me with this?
Jenny

2 answers
Tillingite
Tillingite

Hi Jenny, I think that the items they sell are of good quality. Many of the clothes and accessories that they stock are well known brands and I have only ever returned one item because it was not of the quality I expected (it was a top that was much thinner than I expected which made it see-through). All of the other items I have returned were either the wrong size or just didn't suit me. I have bought some beautiful clothes and accessories from Birdsnest and I often get compliments about them. Birdsnest do have a couple of their own brands but I haven't ordered anything from those ranges yet. I find the returns process so fast and easy that I often order things I am not completely sure about so that I can try them at home. I have probably kept about half of the items I have ordered: they are all things I wear a lot and they have washed well. Birdsnest are great about returns and I have always had my payment refunded within a few days. I find the reviews on the site very useful for judging the quality and fit of the clothing. I was initially hesitant to buy clothing from brands I am unfamiliar with online but I regularly come back to use the Birdsnest website and have recommended it to lots of my friends.

Jenroy
Jenroy

Thanks so much for your honest reply. I have read the reviews on the site concerning the sizing & quality. Its good to know I can trust them. Looks like I'll give it a go. Thanks once again, I really apreciate it.


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