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DebbieGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
Appalling experience time and time again
I’ve got many things through black swallow can understand busy periods and delays but to be honest the amount of issues I’ve had Wrong products/ postage issues/pallet with falling out eye shadow insert/ lip scrub that seriously looked like someone put there finger in and left it/ yes they have apologised but it’s truely not good enough when issues keep happening I’ve given more chances to this company I again ordered almost $500.00 worth items to receive tracking details on Monday and email saying it’s on its way “express post”Today Thursday I ...Read more
called them as no updates through Australia post to be advised it has not even left there warehouse and there is nothing they can do! Very misleading 100% will not be ordering again through this company customer service lady basically said nothing they can do as its busy period clearly stop being misleading providing tracking details for items that have not even left your warehouse and having customers call Australia post for updates to find out it’s not even with Australia postSimilar opinion? Write a review on ProductReview.com.au!
AshleyGreater Melbourne (Metropolitan), VIC
refund, super helpful
Needed a refund because my payment accidentally went through twice.
And the team was quick to help.
Fast email response and gave me a refund straight away.
Can’t recommend them enough always a pleasure to shop with them. Have shopped with them multiple times
Number 1 store I go to purchase Jeffree Star cosmetics in Australia.
They also package their products with extra care! Also quick delivery
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- Verified customer
Awesome All Around
Sexy, good quality and awesome vibrant colors in their swimwear line!
Even with COVID- it was fast & free delivery!
Amazing coupons provided!
Black Swallow, you have made my place to go for swimwear! All around great deal, thank you!
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Dana Souter
- 2 reviews
- Verified customer
Best fast service ever
Most satisfied customer ever best fast service easy to shop online highly recommended black swollow to everyone well done my friends love black swollow prices are amazing love it love it love it
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Review collected in partnership with Black Swallow
annie1962
- 40 reviews
- 18 likes
Good company genuine product
Allowed a little extra time due to COVID but was happy with delivery time
Was kept up to date with postage time and where package was. On the day it was due to come.. I was informed of its impending arrival , so was prepared
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Lack of communication
been waiting nearly 2 weeks for an order update & haven't heard anything from them despite emailing them numerous times in regards to it. I'm quite frankly upset & will not be ordering off here again.
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BeeIllawarra, NSW
- 2 reviews
- Verified customer
Perfect!
Website was so easy to use and find product. The product recieved was exactly what was ordered and we recieved it very quickly. We will definitely be ordering again. My daughter is goung to be so happy with her new Jeffree Star makeup
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Review collected in partnership with Black Swallow
olgaGreater Melbourne (Metropolitan), VIC
- Verified customer
excellent
very satisfied with product will buy again the hair dye good quality.. it was easy shopping online and they have very fast delivery... will always buy products here and i recommend it to everyone
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AlanaCentral Queensland, QLD
- Verified customer
Product is great!
The Fast shipping and packaging was surprisingly great. I Love this hand sanitiser! My hands don’t dry out from it and the smell left on my hands is very pleasant.
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michelleTasmania
- Verified customer
Perfect
By far the Easiest transaction, no trouble finding what I wanted and fantastic colours, the brights are bright wash well
No Potent smells, postage was fast efficient and delivered within 2 days
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Review collected in partnership with Black Swallow
PennyiscutePerth, WA
- 49 reviews
- 13 likes
- Verified customer
Supplier of Jeffree Star
I was a looking for Jeffree Star makeup and found a few suppliers but Black Swallow has more variety and stock. I have purchased gifts from them before but this was the first for myself. Fast shipping (even during ISO). Packaging was oversized for the product but it was intact on arrival and the packing noodles were organic, not plastic. Overall I’m a happy customer and will definitely shop there again for Jeffree Star makeup.
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Review collected in partnership with Black Swallow
- Verified customer
Love this site
Easy to Navigate and very good customer service when I needed to change shipping address. Their Facebook page is also a great platform for those wanting to learn more about make up and other related products
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- Verified customer
Amazing!
Beautiful products with an easy to navigate website. Delivery was faster then I had expected and my items came safely packaged with no issues! Will deffs be ordering again from them.
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julesfitzy27South East Queensland, QLD
- Verified customer
Excellent service
I found the products I wanted very easy & was very pleased they were in stock. Ordering was so easy & delivery arrived super fast. I will definitely be reordering again. Thankyou :)
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Review collected in partnership with Black Swallow
Jess SchumanSouth-Eastern Region, NSW
- Verified customer
Amazing as always!
So glad I found this store! I can find nearly everything I need/want, even if I can’t I’m not too bothered because the service is always outstanding and shipping is always quick!
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HellkittyNortheast, VIC
- 2 reviews
- 7 likes
- Verified customer
The best site for jeffree launches
Best website for jeffree star launches. The website is very easy to navigate and find what you are looking for. They are always updating customers on new launches.
I am very satisfied with the range and the quality of the products. I love how quickly my order is shipped and delivered
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Review collected in partnership with Black Swallow
DonnaPerth, WA
- Verified customer
Fabulous
It was exceptionally easy to navigate Black Swallow's online site and the platform was very stable. I love that Black Swallow offers a variety of products and am particularly pleased with being able to access Jeffree Star's products from an Australian supplier. My Blood Lust pallet was fabulous and delivered in great condition.
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JessCentral Highlands and Goldfields, VIC
- Verified customer
Damaged packaging
I love to collect make and the packaging but my box had clearly been opened and most of the edges were ripped and in terrible condition. So I paid for a high end product and was so excited for the packaging but this was ruined. Luckily the pallet was okay.
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Review collected in partnership with Black Swallow
Sarah
- 2 reviews
- Verified customer
Love the cosmetic products.
The website is very easy to navigate and find what you are looking for.
I am very satisfied with the range and the quality of the products just wish the Jeffree Star product launches wouldn't sell out so quick. And I love I love how quickly my order comes.
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Review collected in partnership with Black Swallow
Courtney B.Chifley 2606, ACT
- Verified customer
Quick shipping
I was really happy with how safely my order was packed and how quickly it arrived. Would order from again! Love being able to buy Jeffree Star products in Australia.
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Review collected in partnership with Black Swallow
Questions & Answers
Lookingfornetasked
Are the blackswallow olaplex stock legit? It lets you buy 1 or 2 without a license.
No answers
jmila12asked
Are the Jeffree Star products legit? Or fakes? I cannot tell....
2 answers
100% legit Jeffree Star Cosmetics products. Black Swallow isn't a black market seller, they're in my opinion the best way us Aussies can get a hold of the likes of JSC on home soil without the ridiculous postage and currency exchange from USA.
Sheridan x
That’s so great! Thank you so much:)
Charlie V.asked
I'd like to know when an item is out of stock and the ETA states 10 days, what does that mean? Thanks in advance.
1 answer
Heya Charlie : ) When an item is marked *out of stock* generally that means they have sold all their stock of that item. You can email Black Swallow customer service to inquire as to whether they will be replenishing that particular item at a later date or if you can be notified by email when it does. (I've signed up to receive emails from BS so usually they send out bulk emails to let the customers know when sales are on or restock of certain popular items. I suggest signing up to their email list so you can get first grabs!)
And ETA means Estimated Time of Arrival of a product when purchased or being available online.
I hope I've been able to help : )
Sheridan
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Variety of Labels |
Buy Now, Pay Later Options | AfterPay, Laybuy and ZipPay / ZipMoney |
Clothing Type | General / Everyday and Swimwear |
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