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Black Swallow
4.7 from 574 reviews · View Statistics

Reviews

4.7

574 reviews
5
(491)
4
(30)
3
(19)
2
(7)
1
(27)
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Debbie

DebbieGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

Appalling experience time and time again

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Ashley

AshleyGreater Melbourne (Metropolitan), VIC

refund, super helpful

published

Needed a refund because my payment accidentally went through twice.
And the team was quick to help.
Fast email response and gave me a refund straight away.
Can’t recommend them enough always a pleasure to shop with them. Have shopped with them multiple times
Number 1 store I go to purchase Jeffree Star cosmetics in Australia.
They also package their products with extra care! Also quick delivery

Incentivised ReviewNo
  • Verified customer

Awesome All Around

published

Sexy, good quality and awesome vibrant colors in their swimwear line!
Even with COVID- it was fast & free delivery!
Amazing coupons provided!
Black Swallow, you have made my place to go for swimwear! All around great deal, thank you!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
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Dana Souter

Dana Souter

  • 2 reviews
  • Verified customer

Best fast service ever

published

Most satisfied customer ever best fast service easy to shop online highly recommended black swollow to everyone well done my friends love black swollow prices are amazing love it love it love it

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

annie1962

annie1962

  • 39 reviews
  • 17 likes

Good company genuine product

published

Allowed a little extra time due to COVID but was happy with delivery time

Was kept up to date with postage time and where package was. On the day it was due to come.. I was informed of its impending arrival , so was prepared

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Lack of communication

published

been waiting nearly 2 weeks for an order update & haven't heard anything from them despite emailing them numerous times in regards to it. I'm quite frankly upset & will not be ordering off here again.

Incentivised ReviewNo
Return Claim MadeNo
Bee

BeeIllawarra, NSW

  • 2 reviews
  • Verified customer

Perfect!

published

Website was so easy to use and find product. The product recieved was exactly what was ordered and we recieved it very quickly. We will definitely be ordering again. My daughter is goung to be so happy with her new Jeffree Star makeup

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

olga

olgaGreater Melbourne (Metropolitan), VIC

  • Verified customer

excellent

published

very satisfied with product will buy again the hair dye good quality.. it was easy shopping online and they have very fast delivery... will always buy products here and i recommend it to everyone

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Alana

AlanaCentral Queensland, QLD

  • Verified customer

Product is great!

published

The Fast shipping and packaging was surprisingly great. I Love this hand sanitiser! My hands don’t dry out from it and the smell left on my hands is very pleasant.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

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michelle

michelleTasmania

  • Verified customer

Perfect

published

By far the Easiest transaction, no trouble finding what I wanted and fantastic colours, the brights are bright wash well
No Potent smells, postage was fast efficient and delivered within 2 days

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Pennyiscute

PennyiscutePerth, WA

  • 49 reviews
  • 13 likes
  • Verified customer

Supplier of Jeffree Star

published

I was a looking for Jeffree Star makeup and found a few suppliers but Black Swallow has more variety and stock. I have purchased gifts from them before but this was the first for myself. Fast shipping (even during ISO). Packaging was oversized for the product but it was intact on arrival and the packing noodles were organic, not plastic. Overall I’m a happy customer and will definitely shop there again for Jeffree Star makeup.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Love this site

published

Easy to Navigate and very good customer service when I needed to change shipping address. Their Facebook page is also a great platform for those wanting to learn more about make up and other related products

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Amazing!

published

Beautiful products with an easy to navigate website. Delivery was faster then I had expected and my items came safely packaged with no issues! Will deffs be ordering again from them.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

julesfitzy27

julesfitzy27South East Queensland, QLD

  • Verified customer

Excellent service

published

I found the products I wanted very easy & was very pleased they were in stock. Ordering was so easy & delivery arrived super fast. I will definitely be reordering again. Thankyou :)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Jess Schuman

Jess SchumanSouth-Eastern Region, NSW

  • Verified customer

Amazing as always!

published

So glad I found this store! I can find nearly everything I need/want, even if I can’t I’m not too bothered because the service is always outstanding and shipping is always quick!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

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Hellkitty

HellkittyNortheast, VIC

  • 2 reviews
  • 7 likes
  • Verified customer

The best site for jeffree launches

published

Best website for jeffree star launches. The website is very easy to navigate and find what you are looking for. They are always updating customers on new launches.
I am very satisfied with the range and the quality of the products. I love how quickly my order is shipped and delivered

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Donna

DonnaPerth, WA

  • Verified customer

Fabulous

published

It was exceptionally easy to navigate Black Swallow's online site and the platform was very stable. I love that Black Swallow offers a variety of products and am particularly pleased with being able to access Jeffree Star's products from an Australian supplier. My Blood Lust pallet was fabulous and delivered in great condition.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Jess

JessCentral Highlands and Goldfields, VIC

  • Verified customer

Damaged packaging

published

I love to collect make and the packaging but my box had clearly been opened and most of the edges were ripped and in terrible condition. So I paid for a high end product and was so excited for the packaging but this was ruined. Luckily the pallet was okay.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
See all answers

Review collected in partnership with Black Swallow

Sarah

Sarah

  • 2 reviews
  • Verified customer

Love the cosmetic products.

published

The website is very easy to navigate and find what you are looking for.
I am very satisfied with the range and the quality of the products just wish the Jeffree Star product launches wouldn't sell out so quick. And I love I love how quickly my order comes.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Courtney B.

Courtney B.Chifley 2606, ACT

  • Verified customer

Quick shipping

published

I was really happy with how safely my order was packed and how quickly it arrived. Would order from again! Love being able to buy Jeffree Star products in Australia.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers

Review collected in partnership with Black Swallow

Page 1 of 29

Questions & Answers

jmila12

jmila12asked

Are the Jeffree Star products legit? Or fakes? I cannot tell....

2 answers
Sheridan Hammond
Sheridan Hammond

100% legit Jeffree Star Cosmetics products. Black Swallow isn't a black market seller, they're in my opinion the best way us Aussies can get a hold of the likes of JSC on home soil without the ridiculous postage and currency exchange from USA.

Sheridan x

jmila12
jmila12

That’s so great! Thank you so much:)

Charlie V.

Charlie V.asked

I'd like to know when an item is out of stock and the ETA states 10 days, what does that mean? Thanks in advance.

1 answer
Sheridan Hammond
Sheridan Hammond

Heya Charlie : ) When an item is marked *out of stock* generally that means they have sold all their stock of that item. You can email Black Swallow customer service to inquire as to whether they will be replenishing that particular item at a later date or if you can be notified by email when it does. (I've signed up to receive emails from BS so usually they send out bulk emails to let the customers know when sales are on or restock of certain popular items. I suggest signing up to their email list so you can get first grabs!)

And ETA means Estimated Time of Arrival of a product when purchased or being available online.

I hope I've been able to help : )

Sheridan

Jodie F.

Jodie F.asked

The no orange shampoo what’s it do for blonde hair.does it keep it blonde

No answers

Get an answer from our members and Black Swallow representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay, Laybuy and ZipPay / ZipMoney
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$100.00
Clothing TypeGeneral / Everyday and Swimwear

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