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Reviews

(479)
(30)
(19)
(7)
(25)
  • Product Quality
    4.9 (312)
  • Return Claim MadeYes (10) · No (311)
  • Sizing True to size (289) · Very small (4) · Slightly large (3) · Very large (3)
  • Product Appearance As advertised (96%) · Not as advertised (4%)
  • Shipping
    4.7 (300)

Reviewer Photos & Videos

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Donna

DonnaPerth, WA

  • Verified customer

Fabulous

published

It was exceptionally easy to navigate Black Swallow's online site and the platform was very stable. I love that Black Swallow offers a variety of products and am particularly pleased with being able to access Jeffree Star's products from an Australian supplier. My Blood Lust pallet was fabulous and delivered in great condition.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Jess

JessCentral Highlands and Goldfields, VIC

  • Verified customer

Damaged packaging

published

I love to collect make and the packaging but my box had clearly been opened and most of the edges were ripped and in terrible condition. So I paid for a high end product and was so excited for the packaging but this was ruined. Luckily the pallet was okay.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers

Review collected in partnership with Black Swallow

Sarah

Sarah

  • 2 reviews
  • Verified customer

Love the cosmetic products.

published

The website is very easy to navigate and find what you are looking for.
I am very satisfied with the range and the quality of the products just wish the Jeffree Star product launches wouldn't sell out so quick. And I love I love how quickly my order comes.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

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Courtney B.

Courtney B.Chifley 2606, ACT

  • Verified customer

Quick shipping

published

I was really happy with how safely my order was packed and how quickly it arrived. Would order from again! Love being able to buy Jeffree Star products in Australia.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

My favourite site to buy Jeffree Star Cosmetics

published

I love how easy this site makes it to buy my favourite Jeffree Star products with incredibly fast shipping. The support team are incredibly responsive and go out of their way to improve your experience as well as being quick to resolve any issues or answer any questions.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Maisy

MaisyCentral Highlands and Goldfields, VIC

  • Verified customer

Amazing!

published

Awesome customer service and great products! They always run giveaways with amazing prizes!
I buy most of my Jeffree Star products from blackswallow and will continue to buy from them and recommend them to others!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Narei

NareiGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great range

published

Great range of all my favorite jeffree star items . Great service and fast postage. Always smooth transactions , I have never had any problems with products, everything is so well packed

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Tay

TaySouth East Queensland, QLD

  • Verified customer

Amazing!

published

Quick and easy to order.
Range of products is excellent.
I have brought multiple Jeffree Star Cosmetic palettes and bundles that have been sold via Black Swallow and I am never disappointed. Delivery is extremely quick and the quality is amazing.
Customer is is also so wonderful, they are super helpful and quick to respond to any inquiries or questions that you have.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Jessica Mills

Jessica MillsRichmond-Tweed, NSW

  • Verified customer

Happy shopper

published

Great range of amazing brands and products to choose from. Easy way to shop for what I’m looking for with a great checkout system. Fast reliable shipping and tracking. Thankyou

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

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Anii

AniiSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

My go-to online makeup distributer!

published

I was highly satisfied with the navigation of the store, as well as the large range of make up brands and accessories.
The quality of all the products ive purchased are amazing!

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

The reviewer stated that an incentive was offered for this review

Always a pleasure

published

Easy to navigate the store, good range of products. I loved the quality of the Jeffree Star makeup that I bought. I’ll be using the site again without a doubt.

Product Quality
Shipping
Sizing True to size
Jazz W.

Jazz W.Great Southern, WA

  • Verified customer

Easy ordering

published

Super fast and easy ordering, and fast shipping. Packaged was wrapped and well protected to prevent any damage, and came in absolutely pristine condition.
Will 100% buy from them again without a doubt

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Fast and easy to order

published

Ordering was easy, love that they have afterpay options, order was sent out really fast but also packaged really well that no products where damaged oh and they use biodegradable packaging. YAY

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Bailey Kesby

Bailey KesbyEyre Peninsula, SA

  • Verified customer

Customer service could have been better

published

My product wasn’t at the quality that I have come to expect, and when I tried to contact the customer service team I was told that they checked the batch to verify that it was up to standard. But I still wasn’t happy and it felt like I had gotten brushed aside

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
See all answers

Review collected in partnership with Black Swallow

Katie Selleck

Katie SelleckGreater Melbourne (Outer), VIC

  • Verified customer

Love my Jeffree Star stuff

published

Website was easy to use and the products I wanted were easy to find. I absolutely love my Jeffree Star pallets, the quality and packaging make me so happy. Thanks

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

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Erin Milkauskas

Erin MilkauskasSouthwest, VIC

  • 3 reviews
  • Verified customer

Love it so much! Wish I could afford more!

published

Everything was so simple easy to navigate, no confusion. Will definitely return again! Item was packaged to perfection, and there was next to no wait before it was at my door!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Love all the products I've purchased and fast delivery

published

Simple online navigating, extremely happy with my products and fantastic quality will continue to shop here always. Buying make has never been so easy. In love!!
Will recommend to all friends.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Jools B

Jools BSouth East Queensland, QLD

  • 2 reviews

Blood Lust!

published

Fast delivery! Product arrived in perfect condition! The site is super easy to use and the stock is 100% real. Product was received extremely quickly. I'm obsessed with being able to get the hard to access products.

Product Quality
Shipping
Return Claim MadeNo
Product Appearance As advertised
See all answers
MayK

MayKNorth Queensland, QLD

  • 2 reviews
  • Verified customer

Great every time!

published

Easy to order!
Delivery is quick!
I can not say a bad word about you! My daughter is INLOVE with Jeffree Star Cosmetics! Jeffree’s products are such wonderful products! Thank You!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

  • Verified customer

Absolutely amazing service

published

Hassle free ordering and prompt delivery, communication is always on point to.
My favorite beauty supplier. Highly recommended to all of my friends and anyone who asks .
Will be returning very soon

Shipping
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
See all answers

Review collected in partnership with Black Swallow

Page 1 of 28

Questions & Answers

jmila12

jmila12asked

Are the Jeffree Star products legit? Or fakes? I cannot tell....

2 answers
Sheridan Hammond
Sheridan Hammond

100% legit Jeffree Star Cosmetics products. Black Swallow isn't a black market seller, they're in my opinion the best way us Aussies can get a hold of the likes of JSC on home soil without the ridiculous postage and currency exchange from USA.

Sheridan x

jmila12
jmila12

That’s so great! Thank you so much:)

Charlie V.

Charlie V.asked

I'd like to know when an item is out of stock and the ETA states 10 days, what does that mean? Thanks in advance.

1 answer
Sheridan Hammond
Sheridan Hammond

Heya Charlie : ) When an item is marked *out of stock* generally that means they have sold all their stock of that item. You can email Black Swallow customer service to inquire as to whether they will be replenishing that particular item at a later date or if you can be notified by email when it does. (I've signed up to receive emails from BS so usually they send out bulk emails to let the customers know when sales are on or restock of certain popular items. I suggest signing up to their email list so you can get first grabs!)

And ETA means Estimated Time of Arrival of a product when purchased or being available online.

I hope I've been able to help : )

Sheridan

Jodie F.

Jodie F.asked

The no orange shampoo what’s it do for blonde hair.does it keep it blonde

No answers

Get an answer from our members and Black Swallow representatives

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