Blank Clothing
Verified373 reviews
- Very small
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- Slightly small
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- True to size
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- Slightly large
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- Very large
I had ordered clothing from blank clothing a couple of weeks before heading overseas. I paid extra for express to make sure my items were going to be here before leaving. 5 days before leaving still no sign or communication of where my items were. I called the company and a got a very patient lady on the other end telling me my items will be… Read more
here before we head on holiday . She told me she would send a tracking number when available but we all know how Australia post don’t work. So to my surprise my warm clothes arrived 2 days before leaving for Japan. Thank you blank clothing you made my holiday a lot warmer.
The service was fine and everything was delivered on time but the sizing was so out of whack with normal Australian sizing it was ridiculous. I ordered 3 different sized raglan t shirts for a social baseball team to try on before doing a bulk order but even the XXL was too small for most of the players. Just for an idea of what I'm talking about… Read more
I'm 178cm and 88kg and normally wear a size L but even the XXL was far too small. I think I would have had to go up to a 4XL which is crazy.
Reviews with attachments
You can cancel 5 days before they ship it and it will not be cancelled. You are always to check cancellations first before proceeding with orders. Take all receipts, emails and screenshot everything before taking this up with your bank. Hanging up the phone to then send a text message showing incompetence and unprofessionalism. Read enough… Read more
comments about the quality of your products to know I now will %100 never recommend your company to anyone.
Package returned they received it Thursday 13th November 2025.
It is now Tuesday 18th November 2025 and I still haven't gotten my refund.
Will note if you want to cancel your order call them as they don't check their emails also lodge it with your bank as they will probably take another 30 days before the bank will refund your money if they don't.
Happy customer – Easy to order, with quick delivery and great product and good quality fabric, would happily order from Blank Clothing again Show details
Perfect – Perfect the sizes are accurate,very comfortable l really love them Show details
- +3
Disappointing customer service – After using this company twice for significantly high value purchases over two years, I found that the quality was overall sturdy but then I had two pairs of shorts that faded on the first wash. I asked for a refund or store credit. I spent nearly three weeks going back and forth for them to finally tell me it was my fault for bleaching the items,… Read more
which I certainly did not, or my fault for using too much detergent, which I also did not. This company has terrible customer service and when their products are faulty they will take no responsibility. Purchasing from them is a risk.
Blank clothing fantastic quality and service – I have been a customer of blank clothing I can definitely recommend their quality of product and service Show details
Latest follow-ups
I had to return my order for an exchange for a smaller size; order: BC-70385356. Posted to Blank Clothing RMA (exchange), 17 Renou Rd., Wantirna South, VIC 3152 on 25 August 2025. Looking forward to receiving the smaller size soon. Thank you, Yvonne Horton Show details
Follow-up · Exchange for a smaller size received. Thank you, YH
Positive reviews
The clothes are well made, I have used them for my work clothes for many years and have been happy with the quality, price and how long they last. I will use them again and again. Show details
Happy to support an Australian business.. excellent quality – Great quality clothing … accurate description of items .. true fit .. secure site .. fast delivery Show details
Really good service – Good service,I order 2 m shirts, however I ment 2 l shirts, I rang them up and they change the order.very fast delivery and they fit really good. Thank you.
Negative reviews
Purchased 16 shirts to print on and when they arrived they were such poor ( Temu like) quality that I called to asked how much would it cost me to send them back for refund. The lady told me $10 out of pocket. I sent them back as they could not be printed on for a professional client due to the fact they were see through and just not was stated on… Read more
the description. After they arrived I received a refund although $44.50 out of pocket short, they state that’s their refund policy, not what I was told on the phone previously. I also paid for return insurance on purchase. So the whole process was extremely misleading and misguided and my client was out of pocket $44.50 for items they received in full and could resell. They claim they charge a restocking fee, sorry to get them from the box and return to a shelf for resale, please this is the most ridiculous thing I’ve ever heard of. I will never buy from them again or will I recommend to anyone. Very sad that they steal from customers and think it’s perfectly within their right to do so. Never again!!! Bad business buyer beware.
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I will not be ordering from them again. Order rain jacket which was in stock, only to be told 2 weeks later it was out of stock , I’m still waiting for it ,it has been almost one month…was told ship on 23rd April, not movement on tracking since then…buyers be beware…it would appear it’s been sitting in thin air…I’m still waiting on refund as of 13th of May…it’s now 19th May, still no refund…
Terrible. After a month or more of emails they refuse to refund clothes that are poor quality and do not fit correctly. Terrible customer service. AVOID AT ALL COSTS to avoid a headache. Rude arrogant company. Show details
Recent reviews
Excellent product. Although there was some delay in delivering an apology was made. It is the first time in many years I have actually a bra that fits. So good Will be buying more Show details
Will not use again – Ordering was easy but delivery and customer service poor. Ordered 2 polos for $50 for new job expecting delivery within 2 weeks. After 3 weeks asked for refund as had to purchase shirts elsewhere. Response was " will lodge an enquiry" which was not done until I asked again several days later. Then got asked to leave a review. Asked them to chase… Read more
up my request for refund as product not received, then received a few emails saying 'no response from courier' but no offer of refund. Eventually the shirts arrived a month later but I just gave up trying to get the refund as had already spent too much time trying to sort. However, they sent an SMS asking for a review so here is my honest review.
Deceptive (so called) customer support – Having purchased from this store before, I bought a bamboo t shirt online late Nov 24 - however when it eventually turned up it was the wrong colour. No drama, I thought - I will just ask them for an exchange (or refund) so I immediately contacted support via email to resolve, however over several weeks of trying to get some resolution (from [Name… Read more
Removed]?) all I got was the run around ("let me follow up for you", etc.). I still haven't been told how I go about returning product for refund or exchange?? It feels like the intention is to [Content Removed] you until you give up?! Highly unethical, not to mention illegal behaviour. I will not be purchasing from them again!!
A Little disappointed – A little disappointed in product due to the fact that I ordered the same product just in different colours, some were fitting, some shorter than other and one was not fitted and looked like a man's Tee Shirt
Never received my order – My parcel was lost/misplaced by the courrier company. Courrier company is SENDLE: they claim that they don’t have to get signature on delivery, nor have to provide picture of where the parcel was left. They are happy to take the job and charge for delivery but courrier has no responsability when it comes to delivering the goods. Courrier sent a… Read more
picture of the building, from 10 metres distance, which is not a valid proof of delivery.
I never received my order and I am now waiting for a refund from Blank clothing.
Buyer beware – Purchased 3 hoodies, one had faulty zip that would not do up. Company tried stalling tactics ie send pic of garments with labels intact, pic of the fault etc (no visible fault with zip unless you want to do it up). The warehouse of course saw nothing wrong with the zip. It took a Paypal dispute for them to offer a refund and then Paypal intervention again for the to pay the refund one week later.
Great communication and great service, thank you – We purchased 4 Men's Health Care Coats - the order was easy to place online. The order was confirmed and shipped very quickly. The coats are of great quality, and we are very happy with the whole transaction. Great communication and great service, thank you. Show details
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Do not buy – 2 weeks after ordering I hadn't received my items. When I contacted them they replied that they were waiting on one more item to be restocked before shipping. P*ss poor. The courier service they use has one of the worst ratings. Going on over a month and still haven't received items. Zero assistance from customer service.
Beautiful quality – Recently brought women’s wool thermal long John pants in white and black. The quality is beautiful, very happy with my purchase and delivery time was excellent. Show details
Excellent value – Blank Clothing online store provides an excellent range of products and very reasonable prices. The product information allowed me to choose the "weight" of the item I wanted with a great choice of colours and styles. The size guide was spot on accurate which is an issue these days with some sizing being somewhat questionable. All of the products were of an excellent quality showing excellent workmanship in their manufacturing. Show details
Blank merino products – Blank merino clothing Quick and easy to find product. Merino vests just lovely. Good communication and quick delivery. Highly recommend Show details
Good quality t-shirts – The 4 T-shirt’s I purchased for my brother seem to be lovely and soft, good quality and the colours a very vibrant. We have washed them but he hasn’t worn them yet as we are going to screen print on them. The wool camisole seems a little scratchy, I hope it will soften and be less so after a wash. Show details
Good gym gear – I purchased three ladies singlet tops to wear to the gym. They are made of breathable fabric and quality. Two (black with white trim) were really great - the cheapest ones were the best quality, and the most expensive pink one I didn’t like the quality at all, I gave it to lifeline. Show details
Cotton white singlets – Received my two white cotton singlets. Washed really well. Wear them under low neck tops and also wear them to bed. So comfortable lovely to wear. Show details
Don't hesitate! – I've bought many things from blank clothing and the quality is very good. They are a good company and easy to return items. I would buy from them again. Show details
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To Blank Clothing credit (and my amazement) the correct item eventually turned up in the post some… Read more