Blue Haven NSW

We have just signed up with Blue Haven to build a new pool. We already had two other quotes and were certain that we had made a decision and that Blue Haven would make an interesting comparison but that we would be going with a different pool company. That was before Roy came to see us, twice, after hours. He was both very informative and a good listener and brought up things that the other pool companies didn't. By the time he left we were completely converted and confident that Blue Haven would be the best solution. Our pool is part of a larger project, so we won't be ready to start the build for a few months, however, we are very excited and looking forward to our new pool.

BLUE haven lansvale - have received the worst service from them. They were supposed to put up temporary fence and remove dirt and never did it. Once they receive the money the care factor is poor. The staff are rude and unhelpful. Talk over you. Really poor service.

What a great experience so far. ROY has been an absolute pleasure to deal with from the very moment I first spoke to him. Very helpful and informative! We cant wait to see our new pool!

Worst company I have ever dealt with. If I had known how they were I would have gone with another pool company. Everything was fine while they are receiving payments... Until you stop and ask them questions regarding the pool. Lansvale office customer service from [Name Removed] is horrible. I have called multiple times she is always in a "Meeting" never returns phone calls nor does she response to any email enquiries. I have been trying to get into contact with her for over 2 months regarding my pool. Worst customer service.

I am in the process of having a pool installed by Bluehaven. The whole process so far has been wonderful. Mark (in sales) was attentive and explained everything very well. I found this to be a miles ahead of other pool companies that I had quotes from. Mark made it an easy yes! From signing, the process has been efficient and professional and the whole team (thank you Nadene) has gone above and beyond. I can't wait to see the end result. I would highly recommend using Blue Haven.

From the word go, it was easy to deal with Ricardo. Ricardo came to my premises on 2 separate occasions and he was awesome explaining what I needed. Then came Richie. His knowledge was exceptional. All his advices, have been through so many years in the game. Then came the site supervisor Adam. From the beginning, for someone so young he knew what he was talking about. Step by step he has explained the entire process and his recommendations I have taken on board. The have concreted my pool and it's looking awesome. They only started last Tuesday 1/10/19 and I believe by December my kids will be swimming. They surely have been working hard on my pool. They are quick!!!!!

Construction of our pool is now complete and with landscaping, looks amazing, see the pictures for yourself. Blue Haven really work hard as a tea. Co-ordination of the expert pool contractors by the Blue Haven Team, ensured the council approval, excavation, steelworks, plumbing, concreting, lining and coping was undertaken in a timely matter - about a six week build. Landscaping and fencing too a little extra time. Blue Haven’s licensed builder, Ritchie, was flexible with the design, allowing us to deviate design from rectangular to an oval shaped pool which better suits our narrow trapezium shaped block. Blue Haven even suggested tile suppliers, which saved us heaps.
Great job on time, in budget.

So after shopping around and receiving quotes from many pool suppliers. I came across a really friendly guy named Ricardo. Ricardo has made me feel comfortable and his service so far has been fantastic. He even came to visit us and sit to discuss our pool after hours. He has made us feel very excited for our pool design. I cant wait to get it all started. Thankyou Ricardo

These guys are great there service is the best and I would recommend to them to everyone if your looking for a pool.
Ricardo was very upfront and friendly with everything we needed to know.

We are still building the pool and within the span of 2 weeks we had excavation, steelworks, plumbing and concrete done!
We are just waiting for the coping to be done. Easy service so far.
Stay tuned when the pool is finished and I will post some pics.
Thanks to team Bluehaven! Richie,
Remonda, Sandra, Adam.

We have finished our pool now, but from start to finish the service we received from all the contractors was first rate. We would highly recommend Blue Haven to anyone.

Our sales consultant Steve Redgrave was welcoming, friendly and knowledgeable throughout the initial stages of our pool journey & all the way up until the contract signing. Upon handover, Isabella from the project management side has been super helpful so far. We're very excited to be on our way to owing a pool and the Blue Haven team have made to process stress-free! Much appreciated team.

We are only early stages of our project but all Blue haven pool staff have been excellent to deal with. Follow up & continued helpful advise to benefit our project while building our new house.

Thank you to Ricardo for his outstanding help, service, ideas and being so efficient. We are currently at the planning stage and so far Blue Haven and Ricardo have been outstanding and very professional. I am sure the pool itself will be great when done, based on how professional and efficient they have been so far. Isabella was also very helpful and professional.

We use the swim spa regularly as it's very good to relax in and even in the winter we find its great although it might be a bit cold when we get out. The system is easy to maintain once you get the hang of it and if any problems arise , the after sales team sort things out quickly.

From beginning to supply Blue Haven have been amazing to deal with. We didn’t know much about spas and they have worked with us on timing and install. Zaid has been so considerate and accommodating and we are looking forward to using our swim spa very soon.