Bluestone Mortgages

My mother took out a reverse mortgage 12 years ago for $100K and has now decided to sell her property.
They have advised her the break free cost is $189K plus the interest on top of principal another $100K! So a total owing they quoted is $400K on a property worth around $460K. This is so wrong and day light robbery how can they can get away with this? Something has to be done. If she sells her property now she will have nothing left. Stay away from them, how can they legally get away with this? The public need to know about this. Don't do it.

Moving my mortgage from one lender to another can be very daunting, but Jessica Wilson made the process easy and effortless. I appreciate the professional service and keeping me updated through the whole process. Jessica you are true professional with a true understanding for Customer service. You saved me many thousands of dollars and only happy to recommend you to anyone seeking to refinance. Thanks once again Jessica and keep up the good work you are a true asset to Bluestone .

Jessica from bluestone was amazing to deal with from start to finish I could not recommend a better company or better staff!!! Interest rates are great as well!!!! honestky the easiest process ever!!!

This company approved our preapproval and conditional approval for 4.99% interest rate.
But cunningly increased final approval 9.14%. Monthly payment $5100, my monthly income $4900.
Matter with AFCA (ombasment) at the moment.
Person who incharge here, she is massive con artist.

Never ever go near this loan sharks.

I agree with Derek - they were quick to increase my interest rate yet despite numerous rate cuts from the RBA they have not been passed on - is this even legal - go elsewhere if you can they are relentless and non customer focused once they have your business. We will be going elsewhere as soon as possible.
You are lucky if you had a rate cut we have only had an increase

Jessica Wilson is an champion when it comes to customer service and supporting her clients.
Lending process was smooth and efficient, if you need a loan in the specialist lender space we would recommend Bluestone.

My wages did not cover my mortgage.I withdrew all my super and was forced 12 yrs later to sell and owed almost the same amount I borrowed due to interest

While I appreciated getting a non conforming loan I was very dissatisfied when the failed to pass on any rate cut in the last 12 months. The had been 3 rate cuts from the RBA and the Rate has dropped from 1.5% to .75% but my rate remained the same.

They told me after 12 months of payment history they would review my rate. Upon doing so they cut it by .5% stating due to my loyalty and payment history. So actually it has gone up. The rate has dropped by more than this so I am actually paying more above the RBA rate now than I was 12 months ago. 6.34%.

A complete ripoff. I will be refinancing as soon as I can.

Can’t thank Jess enough she is amazing so friendly, helpful and efficient. Jess made the entire process so easy, relaxing and hassle free. Highly recommend Blusetone and most def Jessica Wilson.

this company is extremely difficult to deal with you cannot get a straight answer for any enquiry they will not talk or negotiate any request really difficult when you want to speak to someone other than the person who answered the phone as they do not state what there role is they will not do that

I'm a new customer of Bluestone. I was a bit reluctant as I read other reviews which were not entirely positive and didn't portray a great image.

Jess was professional, efficient and allround fantastic. She has made the onboarding process hassle free and as simple as possible. At this stage, I have nothing but positives to say about Bluestone. Fingers crossed the upcoming years are to the same level I have experienced to date.

Jessica Wilson provided great customer service. From the beginning I always felt I was in very good hands in getting my mortgage over the line which did prove difficult. Again thanks for all support Jessica. cheers

Jess Wilson was an absolute pleasure to work with. Helped me out with every little detail and made the experience an absolute breeze to get through. Could not recommend highly enough. Everything was clearly outlined and delivered and there were no nasty surprises at the end of it all. Thankyou Jess and Bluestone for everything.!!

My parents borrowed $100K on a fixed rate for life of 8.5% over 11 years it has now grown to $268K she is now 89 and living 450 km away from me. I want to bring her closer to me but Bluestone advised we cant transfer the mortgage to another property as previously advised because they will only go to 45% of the value of the new property. Because the debt is now $268K and properties in WA havent gobe up LVR is 72%. I cant afford to pay the loan out as I have no idea what break costs are but will be significant. So she is stuck there in a 4 bed 2 bath home which requires considerable maintenance. I am lodging a formal complaint to Bluestone and will be persuing this with the Ombudsman. This is a prime example of unconscionable lending.

As a self employed investor with several properties, Bluestone were the only bank to offer me an investment refinance loan to pull out equity. I spoke to over 5 banks directly and 4 mortgage Brokers and Bluestone were the only bank still willing to help out investors (other banks have changed their policies post the royal commission). Santosh Mani was absolutley brilliant. Thanks you Santosh for continually staying on top of my loan process regardless of the hurdles. Much appreciated.

I found the service and committment shown by Santosh was excellent.Santosh explained all relevent fees and charges and always kept myself informed throughout the mortgage process.Santosh made the experience smooth and stress free.Well done

-Excellent service Miss Jessica wilson Mortgage Specialist went out of her way to communicate and explain all issues related to the loan application.
-No extra cost or issues.
-Satisfied.