Took the car to Bob Jane Bankstown, Im a mechanic I Paid $75 for a wheel alignment get the car back the steering wheel is not straight your suppose to do the rear first then do the front if the rears out then the front will be out,I then took it to another wheel alignment place to check there work front and rear both not correct I knew it wasnt… Read more
right driving the customers car, I could see it on there machine totally out 2 degrees front and 2 degrees rear your suppose to align the car not make it worse.Dont waste your time and money at this place I wont be going back there.It was cheaper for a wheel alignment at the other place than Rob jane bodgers.
Thank you very much Bankstown Bob Jane T mart team and customer service. Did a marvelous job and cudtomer service. I love my new tyres, quick and very exprrienced with there services. I would highly recommend you guys. Show details · 1
Took my mum's car to get new tyres. One wheel face was damaged with scratch marks. I suspect that bob Jane did it, but didnt have any photo evidence to back it up. In the future if I drop off a car with anything I will take photoes at time of drop… Read more
off and confirm with the staff.
I also lost a tyre valve cap at bob Jane which was replaced with a generic valve cap, which they did not mention
Follow-up · I spoke to staff but they said it was the scratch was already there. As I had no photo proof I did not contest it. I noticed the cap was replaced with a generic one when washed the car a few days later The wheel is alloy.
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Reviews with attachments
Thanks for the new set of tyres, we decided to go with the economic one instead of the performance range as we dont drive a performance car and would appreciate the cost saving. Show details · 1
Trade in old new Tyres – Carny expresses how good the boys looked after me,gave me a good price on my old Tyres Thanks Charly and the boys Show reply
11/10 each and every time!!! – Bob Jane T Bankstown is the only place I have been using for all my tyre needs for both my son’s and my car! Absolutely top service, excellent competitive prices and they go above and beyond. The people on the front desk are very knowledgeable, they know their stuff, they explain clearly the issue they found and very transparent. They instil… Read more · 1
trust, make you feel confident in their ability and they deliver each and every time. For me and now my son, there is no one else and nowhere else we will go. I trust BJTM Bankstown completely. It’s clean, tidy, very welcoming. Plenty of room in a beautiful waiting room, excellent amenities:) All 3 employees in this pic…. Top service from each during my past and current visits.
I have been to other suppliers where I’ve been taken advantage of, being female, not sure about what to expect etc. I am super happy and thankful to have found this team.
Great work. Massive thank you from Fabien and I.
Excellent service – Prompt service and the same rep guided me on the best tyre for my pathfinder. It was a little expensive but value for money. Show reply
best service and best price – best service and best price, go see George his the easiest person to deal with, Show details
Recent reviews
For Many Years & Again Only Two Days A Go I Went To The Best Company, I Have Always Attended & Will Never Attend Any Other Company Except “BOD JANE T-MART” For Service On My Vehicle I Can’t Thank Them Enough Stephen & George For All The Recommendations What Is Needed For My Car, What They Offer & Provide Is The Best. Show details · 1
It was a last minute 4 tyre change and the customer service was spot on. I was given my different options and asked what they recommended. It was as easy as ordering a coffee (which they also provide) Special thanks to Danny who was very helpful. Highly recommend. Show details · 1
The team at Bob Jane Bankstown always go above and beyond. There have been times when I’ve been completely stuck, and my husband will say, “Go to Bob Jane — they’ll sort it out.” The sense of ease I feel every time I visit, knowing my car is in good hands, is truly reassuring. The team are professional, friendly, and welcoming to every customer. I wish them continued success in all that they do. Boutros Show details · 1
I had a great experience with Bob Jane T-Marts Bankstown. I urgently needed to change unroadworthy tyres on my car and George from the team responded immediately. He helped me choose the right tyres and arranged everything super fast. Within just an hour, I had brand new tyres supplied and fitted—quick, professional and hassle free. Great prices,… Read more · 1
excellent service and very responsive communication. Highly recommend George and his great team at Bob Jane T-Marts Bankstown. Thank you George!
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I visited Bob Jane @ Bankstown on Monday June 30th to buy a new set of tyres for my Subaru Forester and was pleasantly surprised by the service I received predominantly from Steve. He checked my tyres, spoke to my son as requested, ordered the tyres in and had them fitted the same day a couple of hours later. All in all, excellent service from an extremely helpful and polite Steve. Show details · 1
Customer service staff were professional and polite. They explained the tyre prices and informed me of my needs for my car. I left happy with 2 new tyres and a balance and wheel alignment. Show details · 1
Provided excellent service. Honoured free service after purchase of new Tyers after 5000 km. I was over and they still provided that service! WOW and notified me to check my shocks with my mechanic as notice issue with them. Show details · 1
New tyres and rims – I went in seeking advice regarding my new vehicle and GVM upgrade, George was knowledgeable and explained what I needed. I was not expecting it to be done straight away, but he made it happen. Personalised service and treated with respect. I would definitely go back there again. Show reply
Excellent Service. Thanks! – Very prompt service. I was in a rush and tyres were fitted well within the time promised by your salesperson, who was knowledgeable and polite. Competitive prices too! Tyre fitters also very informative, helpful and gave service with a smile. Very happy with my 4 new tyres. A wonderful experience overall! Thank you Bob Jane Bankstown. Show reply
Best experience at the branch – Good branch, located near me, honest, cheerful, excellent and cooperative team, excellent communicator team, good quality work, best price , quick service and easy to communicate with the team. I recommend it for everyone to deal with the branch. Show details · 1
Drive in experience – Excellent team work. My FJCRUISER looks great with the new set of wheels. Now that’s something to be excited about. Very happy customer. Thank you Bob Jane-Bankstown. Show reply
A happy place to go and experience – Outstanding customer service, experience technicians excellent prices definitely recommend the service at the Bankstown store. Show details · 1
Best price with quality customer service – Fantastic price and service. Danny customer service was outstanding as well as making sure i got the best price compared to all others and organised job immediately. Show details · 1
Find out how Bob Jane T-Marts NSW, Bankstown compares to other Vehicle Accessories & Parts Shops
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Perfect – Charlie was great and helpful with what the best tyre suited for my car, the team were excellent in balancing a wheel alignment. The service has always been great no matter who looks after you. Thanks to the BJ team at Bankstown. Show details · 1
Friendly and efficient service – They took less time than what they estimated and were reasonably priced too. Friendly and efficient service. I would definitely come again. Thanks! Show details · 1
Genuine Wheel Scratched – I would recommend the store for regular cars. But not cars with genuine wheels as the tyre fitters are not competitive enough to handle genuine wheels. Took a photo of before and after and as expected the tyre fitters scratched my genuine wheel. Been a loyal customer to the shop but the tyre fitters are not careful for what they’re doing.
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Customer service was exemplary. Informative and explained what was the process for my car. Show reply
Guys at bobjane are always helpful and professional and always give you a good deal insuring that your safe when you get back out on that road Show details · 1
I was only after second hand tyres for extra spares for my 4WD. The guys had some in stock , great service , great guys. Will come back again!! Show details · 1
Fantastic – Quick and efficent service. Will definitely return for the next time. Show reply
Bob Jane T Mart Excellence – Excellent service. Took care of our issues. Fixed our tires promptly with the 4 new tyres and wheel alignment, Thanks Show reply
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