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Bonds

Bonds

1.9 from 327 reviews

See the Best Underwear Shops & Brands in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
35
4 star
25
3 star
13
2 star
51
1 star
203

Bonds products are rubbish!

published

I used to buy Bonds products all the time, but recently (over the last five years) they have deteriorated markedly in quality, fit and appearance. Very poorly manufactured, elastic deteriorates quickly, fabric wears out after a short time and colour fades quickly.
Now that Bonds has decided to create an utterly offensive ad for a perverted minority, I will no longer be purchasing any Bonds products.

Product Quality
Return Claim MadeNo

Sebas Tian W.

Sebas Tian W.Southwest, VIC

never again will i buy bonds

published

I have a drawer full of bonds boxer shorts. I wont be replacing them (as I have done, when required for the last 30 years).

The new advertisement is short sighted and deeply offensive to me and my beliefs. My kids cant even watch TV without this being slapped in their face.

Stick to making / buying clothes.

Return Claim MadeNo
Donz

DonzGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Not the same

published

Bonds bikini briefs used to fit great and be super comfortable, now there is less fullness in the back, sit lower on the hips and slip down under your clothes. Eg. size 10 is smaller then the size 10 of a few years ago (my size and weight has not changed). Time to find a new brand of undies...that are true to their size.

Product Quality
Return Claim MadeNo
Sizing Very small
Store LocationBig W
See all answers
David O

David OSouth East Queensland, QLD

Go woke, go broke.

published

I'm another loyal Bonds customer who will never again purchase their products. Two suggestions: improve product quality and ditch your ad agency. Any company that engages in social engineering will soon learn that the bulk of their customer base will not remain loyal, and any minorities they are appealing to will not make up the shortfall in revenue.

Product Quality
Return Claim MadeNo

Kaz

KazSydney, NSW

  • 2 reviews

Quality has deteriorated

published

Bonds used to be good quality however I bought a bra in my regular size and it was very small and the material extremely uncomfortable, seems very cheap in quality. Very disappointed and I wont buy Bonds products again.

Product Quality
Customer Service
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
See all answers

IvAn

IvAnMetropolitan Adelaide, SA

Bonds hedging cheap manufacturing success on gender variant market.

published
Product Quality
Customer Service
Return Claim MadeNo
Sizing Slightly small
Product Appearance As advertised
See all answers

Online ordering and quality of product

published

Took 20days to revive my product, which I hold bonds and au post accountable. One of the pieces of underwear tore after 2 washes near the hip area. Not happy

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationOnline
See all answers

Shannon

Shannon

  • 4 reviews
  • 2 likes

Great Quality & Great Range

published

I love their range, i'm a frequent online shopper on their website. Their clothes are also great quality and are definitely built to last and htey also have great sales

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Store LocationOnline Store
See all answers

Bonds Socks

published

Already have a Hole in a sock after wearing three times,you pay extra for bonds products and expect them to last longer than a few weeks,quality seems to have dropped considerably.

Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
Store Locationwoolworths
See all answers
Sydney South Girl

Sydney South GirlSydney, NSW

  • 2 reviews
  • 1 like

Worst Delivery/Shipping online experience!

published
Product Quality
Customer Service
Return Claim MadeNo

Miriam

MiriamSydney, NSW

  • 25 reviews
  • 18 likes

Bonds Online

published
Product Quality
Customer Service
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Store LocationOnline
See all answers

Nandi R.

Nandi R.Greater Melbourne (Metropolitan), VIC

Unable to exchange without a receipt even if items were gifts.

published

Received babysuits for my babyshower that I wanted to exchange. Needed a customer receipt even though products still had tags on or where in packaging. Therefore needed five receipts, one for each suit! No assistance from help centre and simply told that is policy. Greedy company who just want to make money. Wasted clothing that I won’t use.

Product Quality
Customer Service

Soul Trader

Soul TraderMetropolitan Adelaide, SA

  • 2 reviews
  • 3 likes

Poor product, poor service.

published

They used to be a great company with great products, not anymore. I bought socks that had holes after just a few wears, unlike the years of wear my other socks had. They just said wear and tear. So, if you like buying new socks every month, go ahead. If zero stars was a thing, they’d get zero.

Product Quality
Customer Service
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Store LocationWoolworths
See all answers

Scott P

Scott PSydney, NSW

  • 8 reviews
  • 1 like

On Line Site "NO REAL IMPRESSED"

published

First Bought Online with BONDS today there Underwear is great BUT Delivery for items is quite sub standard.
I work heaps never at home till late at night asked to be sent to my Parcel locker the website wouldnt accept the address?
I put down my PO Box as my Letter box gets broken into and it wouldnt accept that? this day and age they should have multiple ways you can get delivered but NO NOT GOOD BONDS?

Product Quality
Customer Service
Return Claim MadeNo
Annette

AnnetteGreater Melbourne (Outer), VIC

5 weeks still no order

published

Ordered 5 weeks ago. 5 emails, 3 phone calls still they don't know where my order is. Spent over $200 for a Father's day present. Had to go out but another present very expensive Father's Day. Thanks Bonds.

Customer Service
Return Claim MadeNo
Hayley

HayleySydney

  • 14 reviews
  • 16 likes

Beware online orders will take at least 2 weeks

published

Beware if you do order products online expect a 2-3 week delivery timeframe even within sydney. Terrible customer service will be making further complaints. It took bonds 1.5 weeks to post my order after it had been made that is not an acceptable handling timeframe. Retailers like bonds shouldn’t cry and complain when their trade is so poor because your customer service standards certainly don’t make me want to shop with you ever again!

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

Elastic fails in short time

published

In regards to mens underwear, the elastic is stretched after a short period of time, maybe only about 10 days of wearing. Not acceptable. Looking at replacing the elastic so I dont have to buy any more and make them properly.

Product Quality
Customer Service
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers

JAcQ

JAcQWestern District, VIC

Poor quality

published

Went to Myers bought bonds track pants, all fluff and little balls of cotton about 3 weeks into wearing them, awful !, checked with Bonds store and girl in there tried to tell me that Myers bonds comes from a different factory and is inferior quality. Ok, dummy pull the other one....... nope poor inferior clothing ...... used to live in bonds ... not anymore .... Gone to Adidas great quality and Service

Product Quality
Customer Service
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Store LocationMyers Melbourne
See all answers

Anna

AnnaGreater Melbourne (Inner), VIC

  • 2 reviews
  • 3 likes

Sizing is a shambles

published

I purchase Bonds products often enough but the sizing is terribly inconsisent.
I bought 2 packs of socks. One girls 4 pack size 2-4 years and one boys 4 pack size 5-7 years. The 2-4 pack are bigger than the 5-7 pack!

Return Claim MadeNo
Sizing Very large

Stewart

StewartKanahooka

  • 7 reviews
  • 7 likes

Poor quality briefs

published

I’m a 48 year old male and I’ve been wearing Bonds briefs for over 20 years without any issues in the last 6 to 8 months I’ve noticed that the elastic around the legs is lucky to last 2 months before I need to replace them. Very disappointing.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBig W
See all answers

Page 1 of 17

Questions & Answers

Yassplease

Yasspleaseasked

Can you guys make some new underwear with cooling technology? And then make an ad about it in the same way.
Thanks in advance

1 answer
Yassplease
Yassplease

Clit cooling system if you need inspiration


betty T.

betty T.asked

My husband keeps complaining that all the recent bonds underwear -hipster style loses its elastic after one wash. What is going on at Bonds China factory. Is this the new business model of Bonds using cheap inferior prices and selling a poor quality product at an inflated price to make handsome profits and leave their customers with undies hanging at their knees.

2 answers
Cathy.L
Cathy.L

I agree! Clothing is overpriced for cheap material.. you can find better garments , underwear etc from Kmart!

Not Happy Jan
Not Happy Jan

Bonds is cutting quality for increased profits. Their new range is definitely Sub-Pa. grrr


Gregory M

Gregory Masked

Hi, I have worn bonds singlets all my life. I just about wear them 24/7. So I decided that a colour change would be good a few years back and my good wife purchased a couple of black and grey singlets. I couldn't wear them because the colours other than navy blue are significantly shorter. We went back to the bonds shop let them know and repeated the exercise about 2 years later, same result and we showed the staff the difference again. This month April 2019 we purchased some more and they are still significantly shorter. Open a packet of each colour and check it out for yourself.
Please don't tell me you will refer the matter to the relevant department like the email reply I received from bonds. Size 24/3XL.
My question is why can't you make the singlets the same length.

No answers

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Details

CategoryPhysical Shops, Underwear Shops & Brands and Clothing Shops & Brands
Mens / Womens Clothing Mens and Womens
Labels Sold Own Label and Variety of Labels
Buy Now, Pay Later Options AfterPay and ZipPay / ZipMoney
Clothing TypeBaby & Toddler, Children, General / Everyday and Swimwear

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