Reviewer Photos & Videos
Why does my singlet stink
Have you changed the way your singlets are made ?
I have been wearing bonds singlets for the last 16yrs and this last batch I purchased has developed a foul odour and no it’s not body odour ( I’m all about personal hygiene). Straight out the washing machine they stink and cause other clothes washed with them to smell which now requires me to hand wash them to avoid this issue. I’ve tried different washing liquids and nothing is getting rid of this smell
These singlets are 4 months old and honestly it’s frustrating as they aren’t exactly cheap
Have bought Bonds since my children were babies. Over the past couple of years the quality has declined. Boys trunks stretch to a whole new size within a couple of months. Started buying smaller sizes to counteract this problem, but then holes started appearing within a couple of months too. Simply not good enough. Such a shame!
Bad experience with packaging and face mask
Packaging leaked black dye over everything when I opened the branded parcel. The one size fits all Covid face mask did not fit me, way too small. No refund forthcoming. Big fail from an iconic brand, won't be buying undies from Bonds again
I wear bonds almost exclusively but I got a pair of their boy leg period undies and they are ridiculously small. Especially the two holes for your legs. They honestly cut off my circulation and I had to take them off during use. It’s also almost like they’ve taken a pair of undies and added the absorption part in without re-evaluating how a person of that size will fit in them once the pad is in there. Realistically, adding the absorption pad would make the space within smaller and it’s like they’ve just kept the sizing the same without conside...ring this. The leg hole part though just makes no sense. Would recommend buying 1-2 sizes up from your usual if you purchase these. (Would have left a review on the item but they don’t have that option on their page)
Never shop BONDS again
I found the customer service team to be unhelpful.
As a customer I expect some level of help and understanding.
I have been a long time Bonds customer but have seen the Quality in products drop
INACCURACY in sizing your PRODUCTS - REFUND ME
I spent my week crying.
I got the exchange of underwear last night when I got home from work.
I had bought at least 10 pairs or more of size 14 that didn't fit me and I exchanged for size 16 please see the picture attached and explain to me how these are all the specific sizes I have requested?
I have never been able to afford bonds, but I have always been a slightly larger size woman and wanted too - I have lost a considerable amount of weight and thought I would treat myself to replace all my underwear with some nice sexy BONDS underwear.
Absolutely horrible. So poorly made. They dont fit or protect the face in anyway. I bought the mutipacks. Do not reccomend at all. Very dissapointed with the purchase. Awful just awful.
very badly made women's briefs
I have bought probably close to 100 pairs of briefs/boylegs etc.. they look amazing and the fit is great, however all but about 5 pairs i haven't yet worn get holes in the fabric very quick. They are not made from 100% cotton. Always had issues with the seams coming apart within about 6mths. While their full busted bras are amazing in both design and fit, but the briefs are very sub standard. I take no pleasure in giving feedback like this, but having purchased at least 100 pairs ( my purchases were large and i didn't have the time to wear the undies in the first couple of orders. Would never purchase bonds undies again. I
- Verified customer
Rejecting orders without explanation
I and friends still don't understand that the orders were refunded without explanation, assuming they have lack of stocking system?? We were using proper $10 gift card from Bonds that no one else can use it, and never refunded. What a professional online business.
Tried to contacted them, without any reply. Just a waste of time.
We will avoid bonds in the future. Many stores offering better products and service out there.
What a great experience
Bonds "Rio" NO holes socks,
I purchased 3 pairs of Rio Mens No Hole Work Crew socks from Bonds online, I have worn these Claimed " NO HOLES SOCKS" 3 times they have a hole already, even my normal no-name brand socks last up to 12 months with very little wear.
The quality is rubbish and they claim they are NO hole is false.
Advertised a 16pack of socks, 4 pairs arrived, emailed bonds and they said "it was a site error and our t&c's state we dont have to honor it" Thats fine, not a problem but they could've sent out emails advising of the glitch and offered a refund instead of expecting customers to wait for their items, go out of their way to return them and then wait for a refund.
- Verified customer
If only 0 stars were an option..
Long story short, I knew the products I wanted to order and added them to my online shopping cart and went to the checkout.. when ALL of the payment options on their site “failed” due to some kind of error with their site, I was unable to purchase what I needed. I decided to refresh the page after the issues, then found the items I had in my car were now completely sold out. When asking bonds customer service about the issue, they basically told me “too bad” and that I was welcome to go into the store to buy what I needed, as they were out of s...tock online. When advising I am 45 minutes drive from the nearest store and suggested they have a store post the items to me, they stopped replying to my messages and I haven’t heard anything since. Also, previously I have asked about the quality of 2 items I have purchased, I was told that I would need to post them both back and that they would be “assessed” to determine the quality before deciding if I would receive a refund! They really don’t care about their customers at all - despite the fact I have spent ALOT of money with them over the years. I will no longer be purchasing from them.
Socks and Underwear
I was an avid buyer of Bonds socks and underwear. However, over the past couple of years the underwear shrinks and lasts only a couple of months before holes start appearing. This is the same with the socks. They only last a month or two and then they start falling apart. I'm now going to buy Australian socks even if I have to pay four times as much. It won't be hard for them to last ten times longer.
Awful customer service
Possibly the worst customer service I have ever experienced 13 weeks waiting for a delivery. Have sent countless emails back and forth with no outcome. I hate posting these things online but no one seems to want to be accountable in the customer services team. Really disappointing for such a well known brand
"Poor Man Pays Twice"
I've been buying Bonds underwear and T-shirts for at least 20 years. I stuck with Bonds when they began outsourcing to China, but frankly the time has come to move on.
When originally made in Australia I used to get 10-12 months out of a pair of "Fit" or "Guyfront" Trunks.
Now I'm lucky to get 6 months. As for the T-shirts, they're absolutely garbage. Two washes on gentle and they lose their shape and look old.
Just as DrMartens decided to shift their production to China, which saw the quality of their boots decline dramatically, so too Bonds have made the decision to favour cost over quality.
Bonds and other consumers, as per the heading. Poor man does pay twice or even three times.
Not what it used to be, way overpriced for the quality
Bonds used to be fair value for money when their clothing was budget priced. You'd accept the fact colours would fade and t-shirts would go out of shape because the prices were so low. These days the prices are ridiculous for the quality. I mean $35 - $40 for a t shirt?? There's much much better quality for lower prices with other brands out there
I purchased two pairs of stockings and two basic log sleeve tops.
The stockings aren’t made for women with hips... I got the right height although it’s like it’s for a child!
The stockings also made a run within 3 hours of wearing it.
The tops are made for people with short arms (if that’s even a thing) and the sleeves stop about 4cm before the wrist. The white colour is also somewhat transparent.
I’d shop elsewhere for the same prices.
- Verified customer
Was quite concerned after reading all the bad reviews of things either not arriving or not being what somebody ordered. BUT! Decided decided to hedge my bets and my order arrived in a week. I am a local in Australia though so that could be why. I've never actually worn Bonds before so can't compare the quality to the old stuff, but so far there's really not much to complain about. Be sure to measure yourself really well and read the reviews to see if sizes run big/small. I'm in between sizes so it's always tricky. Was happy with my order and the stuff fit.
- Verified customer
Atrocious Customer Service
The website has incredibly misleading international shipping times. It says 14 business days. It has been a month now to ship from Oz - USA and my clothes for my infant are apparently in NZ and have been there with no progress for 10 days (and that is after 20 or so days in Oz). The customer service was truly shockingly bad when I finally spoke to them. My child has sized out of her current clothes since the Bonds ones have taken so long to arrive, and I will have to buy duplicate clothes. Bonds today told me they will not cancel the order or d...o international returns so yeah. Complete waste of money. Infuriating and useless customer service. Will never use them again and will definitely make sure the people who recommended Bonds to me in the first place hear this.
Questions & Answers
My husband keeps complaining that all the recent bonds underwear -hipster style loses its elastic after one wash. What is going on at Bonds China factory. Is this the new business model of Bonds using cheap inferior prices and selling a poor quality product at an inflated price to make handsome profits and leave their customers with undies hanging at their knees.
Hi, I have worn bonds singlets all my life. I just about wear them 24/7. So I decided that a colour change would be good a few years back and my good wife purchased a couple of black and grey singlets. I couldn't wear them because the colours other than navy blue are significantly shorter. We went back to the bonds shop let them know and repeated the exercise about 2 years later, same result and we showed the staff the difference again. This month April 2019 we purchased some more and they are still significantly shorter. Open a packet of each colour and check it out for yourself.
Please don't tell me you will refer the matter to the relevant department like the email reply I received from bonds. Size 24/3XL.
My question is why can't you make the singlets the same length.
Does anyone elses bonds trackies, jumpers & hoodies have a weird smell to them? I've noticed lots of the bonds clothing items develop a funky smell. None of my other "sweats" type of clothing get this weird smell that my bonds items have. I've tried washing using all different types of washing powder, liquid and fab softeners and the weird smell won't go away. Anyone else experiencing this? (And yes I shower daily, am religious with personal hygiene. antiperspirant & am on top of my laundry.
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