Bonds products are rubbish!
I used to buy Bonds products all the time, but recently (over the last five years) they have deteriorated markedly in quality, fit and appearance. Very poorly manufactured, elastic deteriorates quickly, fabric wears out after a short time and colour fades quickly.
Now that Bonds has decided to create an utterly offensive ad for a perverted minority, I will no longer be purchasing any Bonds products.
never again will i buy bonds
I have a drawer full of bonds boxer shorts. I wont be replacing them (as I have done, when required for the last 30 years).
The new advertisement is short sighted and deeply offensive to me and my beliefs. My kids cant even watch TV without this being slapped in their face.
Stick to making / buying clothes.
Not the same
Bonds bikini briefs used to fit great and be super comfortable, now there is less fullness in the back, sit lower on the hips and slip down under your clothes. Eg. size 10 is smaller then the size 10 of a few years ago (my size and weight has not changed). Time to find a new brand of undies...that are true to their size.
Go woke, go broke.
I'm another loyal Bonds customer who will never again purchase their products. Two suggestions: improve product quality and ditch your ad agency. Any company that engages in social engineering will soon learn that the bulk of their customer base will not remain loyal, and any minorities they are appealing to will not make up the shortfall in revenue.
Quality has deteriorated
Bonds used to be good quality however I bought a bra in my regular size and it was very small and the material extremely uncomfortable, seems very cheap in quality. Very disappointed and I wont buy Bonds products again.
Bonds hedging cheap manufacturing success on gender variant market.
I have worn Bonds tee shirts and underwear for decades. Product quality deterioration as well as Bonds advertising on TV and online which is totally preoccupied with portraying alternative gender sexual preferences has made me decide to never buy Bonds ever again. So, if the marketing of low quality Bonds product is now totally invested in the alternative gender choice market I wish them the best of luck. I won't be buying Bonds anymore. Definitely won't be buying shares in this company either. Seriously the Matt and Shahmen Drag queen dressin...g males TV advert totally does it for me. I am disappointed that this brand was a dependable quality Australian product and now it is exactly the opposite, to make it worse they are desperately reaching out to a totally alternative consumer group at the cost of ostracize a loyal customer base.
Online ordering and quality of product
Took 20days to revive my product, which I hold bonds and au post accountable. One of the pieces of underwear tore after 2 washes near the hip area. Not happy
Great Quality & Great Range
I love their range, i'm a frequent online shopper on their website. Their clothes are also great quality and are definitely built to last and htey also have great sales
Worst Delivery/Shipping online experience!
We have ordered baby clothes from bonds online as it was on sale as well perfect timing to get some summer clothes for my 4 month old baby. After a couple of weeks tracking shows that it has finally arrived and left in a safe place though we havent heard any ring from the doorbell or anything so we went downstairs to check and nothings in there I even went to post shop just to check that they may have left it in there but nothing. I called aus post and bonds and aus post said they will investigate it. i have reordered the clothes again as I rea...lly need it for my baby she hasnt got any summer clothes as she was born in the winter season. same thing happened it was delivered at 2.29pm came downstairs to check but nothings in there. no call, doorbell, knock from the door nothing. so I called bonds and said they cant do anything about it no apologies or any resolution about it. It is actually ridiculous as I really love bonds quality and have been a fan ever since but people should not order from online they should buy from the actual stores like from westfield. Lessons learned i will never purchase anything from bonds again if its online. It seems that they are stealing the delivery or money from us. It is unfair and very stressful. This scenario never happened with amazon or any companies from aus or US. Please bonds do something about it. Dont be satisfied with just poor reviews rather do your best to make up for all those losses so you can win our hearts back.
I bought two tops online from Bonds. They did not suit me so I decided to take them back to the stand alone store Bonds. Before I continue, I paid for the tops by the Paypal method of payment. You can not return the goods to the Bonds store for a refund because it was paid by the Paypal method. You have to return them by post back to Bonds, and if Australia Post happen to unintentionally loose the parcel, bad luck to your refund. I returned items bought online at Country Road paid for it via the Paypal method and they were happy to refund t...he money paid. I have had money taken from my visa account and this why I use paypal, its a Safeway to shop for goods. I think Bonds should rethink their policies as the new way of spending is online and using Paypal, because its safe. Now I have to send the goods back to Bonds and probably wait 2-3 weeks to receive my refund, October 31st 2019 Update: Refund I purchased 2 items at Bonds website and paid via paypal method. I tried to take it back to their stand alone store, but they would not refund because it was paid for by Paypal. I was told to send it back to their receiving place. The money for the goods was paid for and taken out of my bank account on 30 September 2019. After receiving the goods a week later, I thought they were not suitable and had to return them to their receiving house. I checked the tracking and it was received by Bonds on 12 October 2019. After contacting Bonds and requesting my refund was told it would take 30 days to process. This is ridiculous. I suppose its one way of Bonds having a good cash flow, holding my money for in access of 6 weeks from the time it was paid for and by the time the money would be returned to paypal and then having to wait a couple of days for paypal to process it. In future I will not be purchasing Bonds online, its not worth all the trouble and their inefficient way of refunding. Really its not good enough.
Unable to exchange without a receipt even if items were gifts.
Received babysuits for my babyshower that I wanted to exchange. Needed a customer receipt even though products still had tags on or where in packaging. Therefore needed five receipts, one for each suit! No assistance from help centre and simply told that is policy. Greedy company who just want to make money. Wasted clothing that I won’t use.
Poor product, poor service.
They used to be a great company with great products, not anymore. I bought socks that had holes after just a few wears, unlike the years of wear my other socks had. They just said wear and tear. So, if you like buying new socks every month, go ahead. If zero stars was a thing, they’d get zero.
On Line Site "NO REAL IMPRESSED"
First Bought Online with BONDS today there Underwear is great BUT Delivery for items is quite sub standard.
I work heaps never at home till late at night asked to be sent to my Parcel locker the website wouldnt accept the address?
I put down my PO Box as my Letter box gets broken into and it wouldnt accept that? this day and age they should have multiple ways you can get delivered but NO NOT GOOD BONDS?
Beware online orders will take at least 2 weeks
Beware if you do order products online expect a 2-3 week delivery timeframe even within sydney. Terrible customer service will be making further complaints. It took bonds 1.5 weeks to post my order after it had been made that is not an acceptable handling timeframe. Retailers like bonds shouldn’t cry and complain when their trade is so poor because your customer service standards certainly don’t make me want to shop with you ever again!
Elastic fails in short time
In regards to mens underwear, the elastic is stretched after a short period of time, maybe only about 10 days of wearing. Not acceptable. Looking at replacing the elastic so I dont have to buy any more and make them properly.
Went to Myers bought bonds track pants, all fluff and little balls of cotton about 3 weeks into wearing them, awful !, checked with Bonds store and girl in there tried to tell me that Myers bonds comes from a different factory and is inferior quality. Ok, dummy pull the other one....... nope poor inferior clothing ...... used to live in bonds ... not anymore .... Gone to Adidas great quality and Service
Poor quality briefs
I’m a 48 year old male and I’ve been wearing Bonds briefs for over 20 years without any issues in the last 6 to 8 months I’ve noticed that the elastic around the legs is lucky to last 2 months before I need to replace them. Very disappointing.
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Questions & Answers
Can you guys make some new underwear with cooling technology? And then make an ad about it in the same way.
Thanks in advance
My husband keeps complaining that all the recent bonds underwear -hipster style loses its elastic after one wash. What is going on at Bonds China factory. Is this the new business model of Bonds using cheap inferior prices and selling a poor quality product at an inflated price to make handsome profits and leave their customers with undies hanging at their knees.
Hi, I have worn bonds singlets all my life. I just about wear them 24/7. So I decided that a colour change would be good a few years back and my good wife purchased a couple of black and grey singlets. I couldn't wear them because the colours other than navy blue are significantly shorter. We went back to the bonds shop let them know and repeated the exercise about 2 years later, same result and we showed the staff the difference again. This month April 2019 we purchased some more and they are still significantly shorter. Open a packet of each colour and check it out for yourself.
Please don't tell me you will refer the matter to the relevant department like the email reply I received from bonds. Size 24/3XL.
My question is why can't you make the singlets the same length.
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