I bought 20 of these skirts for a dancing item in the full range of sizes only to discover the size 12 waist is smaller than the size 10 and all 4 sizes are as long as each other! I attempted twice to get information before purchase and on both occasions they could not answer my query. There is no length or waist information on the website about this item unlike other skirts on the site which they have been more transparent about. I believe they are well aware of of the sizing faults evidenced by their refusal to release information. The skirt ...is also of poor quality with glitter flying off everywhere - even into my eye which required a special wash out to remove to prevent an eye abrasion. Customer service has declared items not to be faulty despite sending photo evidence that they did agree demonstrated the issue so return shipping is at my own cost and they will not refund the original shipping. Do yourself a favour and and give both this skirt and Boohoo a miss!
We ordered something required by a particular date. They were going to deliver several days after their specified date and so we had to cancel and now in a bun fight to get the delivery fees refunded. Absolutely pathetic they say they have tried to call when they let it ring once and hang up etc. typical faceless internet company that are full of crap. Stay away
- Verified customer
Absolute Rubbish ----
They offer express post for $15 --- within 5 business days .... Don't believe it ... Took almost 2 weeks to arrive ... Came from nsw but they insist customs held it up and it came from uk .... Here's a pic to say where it came from on the postage sticker ....
Terrible Quality Terrible Service
i Bought two dresses. The first meant to be a 10 was easily a 16!! The material was see through. Looked nothing like the pic online.
Second dress oh my god!!! The colours of material were completely different, looked nothing like advertised, was very poorly made.
These were not all that cheap!
I have sent back and have items tracked and they arrived over a week ago and they tell me it has not arrived yet I can see that it has!
Great prices, fabric quality accordingly
Plenty on offer. Delivery was reliable and good. Dresses were good, but fabric is not perfect, but I didn't expect this for a $18 dress. Return service worked very easy.
Terrible Experience. STAY AWAY!!
I brought a dress about two weeks ago, a dress I was going to wear at an event while overseas. I recently received an email saying "we got your return, your refund will be processed shortly". I never even received the dress!! The tracking said it hadn't arrived! I immediately responded advising I never returned the item, i really needed the dress and to not process a refund. They never responded. So two days later I send another email advising again how urgently I needed the dress as I was going overseas soon. Again no response. And to rub salt...in the wound, they gave me the refund minus shipping!! Freaking minus the shipping that they never sent me!! Save yourself the headache and stay the hell away from boohoo. I hope they go out of business soon!
Think carefully before u buy it
I bought some clothes when they're 50% off and an addition of 5% for student. The clothes weren't that bad but it can improve better, such as the sizing and the material. Total price for three pieces (with ~$6 shipping cost included) were about $37. I returned the dress and pant because the material was so thin, had to paid an additional shipping price for ~$8-$9. Wasn't a great experience.
- Verified customer
Be aware of this company and the return policies
Boo hoo has a dissatisfying return service.
Be assured that they will be dishonest about receiving goods
Take heed to pay for registered post.
They do not follow the terms and conditions of return that they state.
Never again Boo Hoo
Owed me $270 paid me two seperate transactions of $75 & $14 after numerous emails
Terrible customer service.
Quality and sizing not the same
So many items, navigation easy. Just unhappy as the type of material is not a part of the description. Worst of all is that sizing, 22 is a size 18 in dresses and jackets. Shipping is 5-7 business days.
Careful when placing larger orders
Boohoo will only allow you you to return a maximum of 5 items, so don't place larger orders if you think you may need to return some items. Returns from Australia cost approx. $9.00 to post the return. Also, fabrics don't always appear in real life as they do on the screen, you can be pleasantly surprised, but also very disappointed.
Bought a 12 for a size 10 body...still too small and now they want return postage! Dodgy cheap clothes.
Bought a pair of overalls. $30 plus $8.99 postage. I am a 10 so I bought a 12, wanting them to be a bit baggy.
When they arrived, they were that tight, I could not even do up the side buttons and Boohoo want $8.95 postage to return them?!
I ordered the correct size, their cheap nasty clothing is marked wrong. They are more like an 8!!
Don't buy from this company!
The pictures look great you purchase and the fabric is like sandpaper. Save your money. I have never ever purchased from them again. I purchased online. Its no better than fake low standard Chinese junk
Waste of time and money.
Paid double for Express Shipping which the site said takes 3-4 days. Didn't arrive till after 7 and the quality was utter crap anyway. Postage charges are not refundable either! All of my emails were ignored never buying anything off this company again utter crap from start to finish.
bought on Friday and arrived monday
Saved over $100 and got good quality well made clothes from an simple yet engaging online store. Bought them on Friday arrived Monday morning, UK to AUS that's outstanding and I didn't even get express postage.
Love Boohoo, I shop here all the time
Love boohoo, I get all my clothes from here, great products for the prices you pay for the items, Cant find many nice stores in Australia with clothes like theirs or similar unless you want to pay 10x the price. Love it
- Verified customer
Great value and styles
I've purchased from this website 4 times in the space of 5 years. They now have an app and I prefer using the app over browser. The clothes styles and variety gets better every couple of years, sizing is a tiny bit off - if the dress is designed to be tight fitted or body con style, I've learnt get the next size up. Besides that very very happy with Boohoo.
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Questions & Answers
i ordered from boohoo yesterday and i was gonna look at my order today and it says you havent placed any order yet but the money has gone off my bank account. Any help?
Check your email. Chances are you placed an order before creating an account which is why it won't appear on there. They would've sent you a confirmation email or an email with the tracking number. If you want to keep track of the status of your shipping, just go back to that email and select 'Track Order'. It's tedious and annoying but it's the only way. HTH
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